Route 4 Auto Exchange

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65 Broadway
Elmwood Park, NJ 07407

Sales: (201) 773-9000

Today 9:30am - 8:00pm
(Closed Now)
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May 13, 2017
Parashuram
Horrible experience. Bought a 2004 Honda Civic. While on the way home, check engine light came on. Sergio was the manager I dealt with who said any problems with in 30 days will be covered. Took the car back after a day and he wasn't even ready to talk. I was told to spend some money and get it fixed myself. They didn't even had a gallon of gas in the car. Hadn't even changed the air filter. Had to spend $700 to get the car fixed from a nearby mechanic. Not men of words. They are very responsive though before you buy a car. My suggestion.. Stay away
2 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Route 4 Auto Exchange:

Hello,
I am very sorry for your experience but unfortunately there is noone with the name sergio working for us at route 4 auto exchange nor have we sold a 2004 honda civic recently. If there is anything i can do for you please do not hesitate to ask. Thank you.
Read 2 old reviews
Nov 18, 2012
Good dealer, they kept in contact.
Is this review helpful? Yes | No
Jun 6, 2012
Excellent customer service,they made my travel from virgina worth it.I love my range.
Is this review helpful? Yes | No

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