Roush Honda

Express Service, Certified Used Dealer, Internet Certified, Customer
Appreciation Days

104 W Schrock Rd
Westerville, OH 43081

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Sales: (614) 705-2483

Service: (888) 984-9768

Today 9:00 AM - 9:00 PM (Open Now)
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https://static.cargurus.com/images/forsale/2019/09/24/19/30/2018_dodge_challenger-pic-2001739617557070550-152x114.jpeg

2018 Dodge Challenger R/T Scat Pack RWD Used Cars in Westerville, OH 43081

Great Deal
$3,422 BELOW
CarGurus IMV of $36,171

Price: $32,749

Mileage: 12,710

Location: Westerville, OH 43081

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Manual Overdrive Color: White Knuckle Clearcoat Description: Used 2018 Dodge Challenger R/T Scat Pack RWD for sale - $32,749, 12,710 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2019/09/23/13/58/2017_honda_civic-pic-1412328819263311726-152x114.jpeg

2017 Honda Civic Si Used Cars in Westerville, OH 43081

Great Deal
$1,890 BELOW
CarGurus IMV of $20,540

Price: $18,650

Mileage: 45,785

Location: Westerville, OH 43081

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 6-Speed Manual Overdrive Color: Lunar Silver Metallic Description: Used 2017 Honda Civic Si for sale - $18,650, 45,785 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/23/13/58/2018_honda_civic-pic-4568759786929738830-152x114.jpeg

2018 Honda Civic Si Used Cars in Westerville, OH 43081

Great Deal
$1,787 BELOW
CarGurus IMV of $22,837

Price: $21,050

Mileage: 14,996

Location: Westerville, OH 43081

Average time on market: 33 days Certified Pre-Owned: Yes Transmission: 6-Speed Manual Overdrive Color: Aegean Blue Metallic Description: Used 2018 Honda Civic Si for sale - $21,050, 14,996 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/09/30/19/58/2016_honda_pilot-pic-2506411740473388612-152x114.jpeg

2016 Honda Pilot EX-L w/ Honda Sensing Used Cars in Westerville, OH 43081

Good Deal
$1,800 BELOW
CarGurus IMV of $20,850

Price: $19,050

Mileage: 104,300

Location: Westerville, OH 43081

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Forest Pearl Description: Used 2016 Honda Pilot EX-L w/ Honda Sensing for sale - $19,050, 104,300 miles with Leather Seats, Sunroof/Moonroof, Adaptive Cruise Control, Alloy Wheels, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/10/02/19/42/2017_hyundai_santa_fe_sport-pic-7841232274229351365-152x114.jpeg

2017 Hyundai Santa Fe Sport 2.4L AWD Used Cars in Westerville, OH 43081

Good Deal
$1,833 BELOW
CarGurus IMV of $19,383

Price: $17,550

Mileage: 20,756

Location: Westerville, OH 43081

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Twilight Black Description: Used 2017 Hyundai Santa Fe Sport 2.4L AWD for sale - $17,550, 20,756 miles with Bluetooth, Leather Seats, Popular Equipment Package, Backup Camera, Cargo Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/11/27/19/07/2015_toyota_tacoma-pic-3933228664087218684-152x114.jpeg

2015 Toyota Tacoma Double Cab V6 LB 4WD Used Cars in Westerville, OH 43081

Good Deal
$2,068 BELOW
CarGurus IMV of $23,718

Price: $21,650

Mileage: 80,002

Location: Westerville, OH 43081

Average time on market: 43 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Black Description: Used 2015 Toyota Tacoma Double Cab V6 LB 4WD for sale - $21,650, 80,002 miles with Steel Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2019/10/17/13/14/2016_mazda_cx-3-pic-4528338091848615619-152x114.jpeg

2016 Mazda CX-3 Touring Used Cars in Westerville, OH 43081

Good Deal
$1,327 BELOW
CarGurus IMV of $17,677

Price: $16,350

Mileage: 16,899

Location: Westerville, OH 43081

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Meteor Gray Mica Description: Used 2016 Mazda CX-3 Touring for sale - $16,350, 16,899 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Premium Package
https://static.cargurus.com/images/forsale/2019/11/13/20/13/2018_acura_rdx-pic-7740647683353105337-152x114.jpeg

2018 Acura RDX AWD with AcuraWatch Plus Package Used Cars in Westerville, OH 43081

Good Deal
$2,132 BELOW
CarGurus IMV of $31,382

Price: $29,250

Mileage: 12,357

Location: Westerville, OH 43081

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Modern Steel Metallic Description: Used 2018 Acura RDX AWD with AcuraWatch Plus Package for sale - $29,250, 12,357 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/10/21/13/17/2015_honda_cr-v-pic-6388066175491923071-152x114.jpeg

2015 Honda CR-V Touring AWD Used Cars in Westerville, OH 43081

Good Deal
$1,434 BELOW
CarGurus IMV of $19,084

Price: $17,650

Mileage: 76,916

Location: Westerville, OH 43081

Average time on market: 42 days Certified Pre-Owned: Yes Color: Basque Red Pearl Ii Description: Used 2015 Honda CR-V Touring AWD for sale - $17,650, 76,916 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Alloy Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/12/13/03/2017_honda_civic-pic-7664000920912183019-152x114.jpeg

2017 Honda Civic EX-T Used Cars in Westerville, OH 43081

Good Deal
$1,183 BELOW
CarGurus IMV of $18,833

Price: $17,650

Mileage: 20,074

Location: Westerville, OH 43081

Average time on market: 27 days Certified Pre-Owned: Yes Color: Burgundy Night Pearl Description: Used 2017 Honda Civic EX-T for sale - $17,650, 20,074 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/12/02/13/01/2016_honda_accord-pic-5604811796788104385-152x114.jpeg

2016 Honda Accord LX Used Cars in Westerville, OH 43081

Good Deal
$1,193 BELOW
CarGurus IMV of $15,897

Price: $14,704

Mileage: 39,525

Location: Westerville, OH 43081

Average time on market: 33 days Certified Pre-Owned: Yes Color: Kona Coffee Metallic Description: Used 2016 Honda Accord LX for sale - $14,704, 39,525 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/11/07/13/13/2017_chevrolet_cruze-pic-225882834181652204-152x114.jpeg

2017 Chevrolet Cruze LT Sedan FWD Used Cars in Westerville, OH 43081

Good Deal
$1,193 BELOW
CarGurus IMV of $14,943

Price: $13,750

Mileage: 12,699

Location: Westerville, OH 43081

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Graphite Metallic Description: Used 2017 Chevrolet Cruze LT Sedan FWD for sale - $13,750, 12,699 miles with Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Navigation System, Convenience Package
https://static.cargurus.com/images/forsale/2019/10/21/19/22/2017_ford_escape-pic-8963114797799804100-152x114.jpeg

2017 Ford Escape Titanium AWD Used Cars in Westerville, OH 43081

Good Deal
$1,424 BELOW
CarGurus IMV of $19,774

Price: $18,350

Mileage: 43,667

Location: Westerville, OH 43081

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2017 Ford Escape Titanium AWD for sale - $18,350, 43,667 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2019/11/27/13/09/2014_honda_accord-pic-8262077719805583891-152x114.jpeg

2014 Honda Accord Sport Used Cars in Westerville, OH 43081

Good Deal
$1,141 BELOW
CarGurus IMV of $15,990

Price: $14,849

Mileage: 45,837

Location: Westerville, OH 43081

Average time on market: 20 days Certified Pre-Owned: Yes Color: White Orchid Pearl Description: Used 2014 Honda Accord Sport for sale - $14,849, 45,837 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/11/12/13/06/2016_honda_cr-v-pic-3354925353031735971-152x114.jpeg

2016 Honda CR-V SE AWD Used Cars in Westerville, OH 43081

Good Deal
$1,041 BELOW
CarGurus IMV of $18,491

Price: $17,450

Mileage: 31,901

Location: Westerville, OH 43081

Average time on market: 33 days Certified Pre-Owned: Yes Color: Modern Steel Metallic Description: Used 2016 Honda CR-V SE AWD for sale - $17,450, 31,901 miles with Bluetooth, Backup Camera, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 14, 2019
Personable, awesome customer service, I purchased a new Honda Sport, reviewed Honda operation with me before I left, even set up my phone and a few of my favorite Sirius Channels.
Response from current dealership:
Thank you. Deanna! We are thrilled you enjoyed your time with our staff! If you have any questions about your new Honda, be sure to give us a call! Enjoy your new ride!
Nov 4, 2019
Chris Vehr
I am in the early stages of car shopping. Roush Honda answered my questions and did not pressure me to buy their car. If I end up deciding to purchase a Honda, it will be from Roush.
Response from current dealership:
Thank you for your generous feedback! If you have any more questions regarding a new Honda, please give us a call! We'd be happy to help you!
Oct 20, 2019
It’s was great. Person answered my questions.
Response from current dealership:
Thank you, Candace!
Oct 18, 2019
Good experience, no pressure, friendly, solid dealer.
Response from current dealership:
Than you for your kind words, Don!
Oct 2, 2019
Best car buying experience I have ever had. Sales agent answered all my questions on the Rav4,had the car ready for me to test drive as promised. The financing was made easy and in my best interest. The staff made me feel as if I were a family member in good standing! I plan to return to this dealership when I need to purchase another vehicle. Maybe a Honda next time!!!
Response from current dealership:
Thank you for your feedback! Hearing that our staff made you feel like family is the best thing we could hope for! We want everyone who comes to our dealership to feel that way. If you have any questions regarding your new ride, be sure to give us a call! We look forward to working with you again in the future!
Sep 18, 2019
Wanted to charge me a higher price for the car if I wrote them a check vs financed with them. Typical car sales games. I'm an educated car buyer and won't stand for these games. Plenty of other places to buy a car.
Response from current dealership:
David- we are sorry to hear about this poor communication that you had with our used car team. From time to time there are OEM incentives that are connected to financing through the captive finance company. I am curious if this was one of those occurances?
Either way we misrepresented the communication and for that we are sorry. If we can ever help you again please don't hesitate to give us another try. Our thousands of positive online reviews tell a different story than the experience that you are describing so we would hope to provide you with a better one next time!
If you would like to d
 More ...
Sep 11, 2019
Quick to respond and very nice.
Sep 10, 2019
Very easy to work with
Sep 3, 2019
I had an awful experience with this dealer. I negotiated a deal on this vehicle, signed the initial paperwork, salesman went back to complete the final paperwork and 35 mins later the sales manager comes out and says the car is sold to someone else and try’s to get me to look at a higher priced car. I had taken two trips to this dealership and wasted about 3 hours of my time and my gas. I am very upset. This was my first time buying a car and they made it very unpleasant. I will be co reacting the better business bureau and anyone else I can file a complaint with.
Aug 19, 2019
No pressure, pleasant sales people, worked hard to make a deal
Aug 6, 2019
HondaGuru5Z
Rob was helpful!
Jul 27, 2019
Very informative
Jul 22, 2019
wefjr31
Contacted me in timely manner, chose a different car.
Jul 20, 2019
Mr. Otis Tate was excellent. Friendly, courteous, and professional. He made the car buying experience as pleasant as possible. Roush Honda is fortunate to have Otis as an employee.
Jul 13, 2019
We had a great experience at Roush!
Jun 27, 2019
Opted for the next trim with AWD. Your site had a great price of $34,777. I phoned the salesman stated that I wanted the Pilot at the great deal price, period. Went in for test drive the Exl AWD which we loved. Went in to dealership to closed deal and the salesman stated that only the FWD was offered at the Great Price!!! He tried to convinced me that the FWD was what I wanted. I had saved your site to my phone with the specific suv that I wanted. I even gave him the stock number of the vehicle. Of course now he had to talk to his manager. To make a long story short I am taking my CASH to another dealer who will sell me what I ask for.
4 people found this review helpful.
Jun 21, 2019
The salesman provided a quote for a very good price and was easy to deal with.
1 people found this review helpful.
Response from current dealership:
Thank you for your kind feedback!
Jun 13, 2019
The sales and finance departments were very good right down to the closing of my purchase. Parker & Linda were exceptional.
Response from current dealership:
Thank you so much for your kind feedback. Parker & Linda are valued members of our team, it's no surprise that you had a great experience with them!
Enjoy your new Honda!
May 20, 2019
Madiganjoy
I was very pleased with the service at this dealership! We bought our Honda Odyssey from Jim and love it! It was Tuesday when I contacted them and had my van by Friday!
Response from current dealership:
Thank you for your feedback, we are very grateful!
Apr 1, 2019
barryche69
My experience with Roush was nice. Mr.Angel there took good care of me and helped me out.
Response from current dealership:
Thank you for your feedback!
Feb 14, 2019
Rstee1
No hassle, minimum dealer speak, good price
Response from current dealership:
Thank you for your feedback. Your convenience is our top priority!
Jan 26, 2019
Very personable & easy to work with
Response from current dealership:
Thank you for your feedback!
Jan 24, 2019
GuruTR2YT
Responded quickly.
Response from current dealership:
Thank you for your positive feedback!
Jan 14, 2019
Quick automated response.
Response from current dealership:
Thank you for your feedback!
Dec 25, 2018
Good, but a little slow to delivery. Very nice people, professional and courteous.
Response from current dealership:
Thank you for your feedback.
Dec 16, 2018
GuruBZWZF
Very quick response by the team followed up by connection with a salesman. Visit to the dealership was first rate and accommodating. Everything in the listing was accurate and made the buying experience a terrific one. Rob D. was number one. Thanks to the whole team.
Response from current dealership:
We appreciate your feedback, happy to serve you with all of your automotive needs!
Nov 21, 2018
ziva123
Car summaries and contact has been maintained. Emails answered promptly.
Response from current dealership:
Thank you for your feedback!
Nov 4, 2018
I asked for a specific salesman to return my call when he came in......two weeks later ...still no call....I have gone on with other plans.....I really wanted to deal with the salesman that I had originally talked with. I had heard great things about Roush Honda, but it just didn't happen for me.
Response from current dealership:
Glen- Sorry to hear this. We appreciate the opportunity & hope to help you again in the future.
Oct 31, 2018
GuruXZYMN
Vehicle sold, they got back with me right away.
Response from current dealership:
Thank you for your feedback!
Oct 20, 2018
Mr. Jim Potts was great!
Response from current dealership:
Thank you for your feedback!
Oct 16, 2018
Very professional!
Response from current dealership:
Thank you for your feedback.
Oct 10, 2018
This was an excellent place to buy a used car. DeAnna and Angel were upfront, honest, knowledgeable and so helpful. I would certainly give them return business. Thank you.
Response from current dealership:
Thank you for your kind words. We work together as a team to provide you the best customer experience!
Sep 28, 2018
GuruV7CTY
Everyone at the dealership was very helpful. They have earned my business for my next car too.
Response from current dealership:
Thank you so much for your kind review GuruV7CTY! We appreciate knowing that you had a positive experience working with us. We look forward to serving you again!
Sep 8, 2018
srinichitra
Very good experience with the Sales person
Response from current dealership:
Wonderful! We are so happy to hear that you had a pleasant experience, please let us know when we can help you or any friends or family again.
Aug 30, 2018
Elisha Provenzale
I didn't get the car I came to check out but Joe was a very nice guy to work with.
Response from current dealership:
Thank you for stopping in to look with us, we appreciate the opportunity to help you! Joe's a great member of our team, we are lucky to have him! Take care!
Aug 21, 2018
Steve Bargs
The dealer said the listed price was a mistake but will not update it. Bait and switch. Do not trust this dealer.
Response from current dealership:
Steve,
Good morning. My name is Casey Brindley, I’m the head sales manager at Roush Honda. I wanted to reach out to you to apologize for the misleading 2018 Accord Hybrid Touring listing that you saw on Cargurus. The price not being correct was due to a “human error” when inputting the car into our system.

Our main goal is to communicate our apology, but also to provide you with a great deal on the Accord Hybrid Touring if you would like to purchase? The offer is in your inbox!

Thank you for your consideration.

Casey Brindley
General Sales Manager
Roush Honda
Aug 4, 2018
It was terrific!
Response from current dealership:
Thank you Judy! Have a great day!
Aug 2, 2018
Very good customer service.
Response from current dealership:
Thank you Hari, we aim to please!
Jul 28, 2018
Very helpful, low/no pressure. I test drove the car but decided not to buy. They were great the whole time.
Response from current dealership:
Herb- Thank you for your review. Our goal is to make the buying experience comfortable for you! Have a great day!
Jul 27, 2018
Received a phone call and several follow up messages on my inquiry.
Response from current dealership:
Thank you Quinn, we appreciate the opportunity to help you!
Jul 25, 2018
Very helpful and service oriented. Purchased vehicle from them and the professional of their staff, especially Ray Moore who handled my purchase, influenced my decision to purchase from them.
Response from current dealership:
Thank you for your review Carolyn! Ray is a great member of our team, we are glad that you had a good experience with him!
Jul 1, 2018
Terry is a nice salesman and helpful, still talking with him but haven’t decide yet.
Response from current dealership:
Jaffer thank you for your review, Terry does a great job for us we are lucky to have him as a quality member of our team!
Jun 25, 2018
Wildalli
The dealer was quick in responding back to me, the listing describes the vehicle perfectly, it was clean as a whistle and ready for a test drive. The dealership was extremely nice and accommodating. Overall I would recommend them to others.
Response from current dealership:
We are so appreciative of your business and your pleasant review, thank you for taking the time to share your story. Enjoy your new vehicle and remember that anytime you come back for service we will get that vehicle "clean as a whistle" for you again with a car wash included with your service!
May 4, 2018
It took entirely too long to wrap up my deal after I was already preapproved through my bank they tried to get me to fill out another credit application I was very disappointed in the process
1 people found this review helpful.
Response from current dealership:
Denise- Thank you for your feedback. I think that over the past three months we have worked to improve our processes and have developed a more efficient process to get our deals wrapped up (especially when someone is pre- approved already!)
Thank you for your review, it genuinely helped us improve!
All the Best,
Casey Brindley
Roush Honda
General Sales Manager
Apr 19, 2018
meghanpawolfe
Angel was a fantastic sales rep who patiently and kindly answered all my questions. The car was in great shape, and the staff overall was friendly and considerate. I will definitely recommend Roush Honda to any of my car-shopping friends.
Apr 8, 2018
I LOVE MY NEW CAR!!! And I truly appreciate Mike Brady for going above and beyond to make it happen for me.
1 people found this review helpful.
Feb 16, 2018
Guru5XVH4
Great test drive!
1 people found this review helpful.
Feb 3, 2018
Great service. No pressure. Would buy from again
Read 38 old reviews
Oct 23, 2017
GuruZ9HKS
Friendly professional knowledgable staff
Aug 23, 2017
GuruDYP8D
Tara was very helpful and courteous.
May 28, 2017
Mike was great to deal with will defently deal with again
May 9, 2017
I got one phone call telling me who would be communicating with me. Have yet to hear from the contact. Purchased my very first Honda from them over 10 years ago. Had a great experience then.
Apr 14, 2017
Great
Apr 8, 2017
NSX_1923
Nice guys. Test drove the car, pretty much gave me full time to review car. No pressure sales. Good communication.
Mar 11, 2017
Tamaram0225
Mike was super nice we just could not come to the price I neededicated to drive the vehicle off the lot.
Feb 16, 2017
good communication, high on price for car fax report that shows structural damage and accident repairs
3 people found this review helpful.
Feb 11, 2017
Very pleased with the response and eagerness to make a worth while deal with me. A positive experience.
Jan 26, 2017
Didn't buy, but they did their part.
Nov 20, 2016
Loved the fast service and the kindness of the salesman
1 people found this review helpful.
Sep 28, 2016
hilleydavid
Sales staff answered all of my questions quickly, but I did not visit the dealter because I opted for a year later version of the same vehicle for which Honda had made some slight improvements to transmission and hp. Bought car elsewhere but good experience with Roush staff.
Sep 25, 2016
Excellent! Talk to Lori. No B.S. no games she just tells it like it is
1 people found this review helpful.
Sep 12, 2016
I was contacted immediately and they were very helpful.
1 people found this review helpful.
Aug 9, 2016
Contacted and got back to me same day, was able to keep in contact and always in the loop. Would definitely recommend Roush, especially Mike Brady, he was such a pleasant person to work with on the purchase of our first car! :)
1 people found this review helpful.
Jul 28, 2016
They set up an appointment for me to see the car but when I got there was told the car did not exist and tried to show me an entirely different car. Very irritated they let me drive two hours to see a car they did not have. Plus I left my job to look at it.
5 people found this review helpful.
Jul 25, 2016
Have been responding back and forth with dealership about the 2014 Ridgeline Se model. They have been quick to respond to each email. This particular Ridgeline is waiting for parts for the airbag recall so can't test drive the vehicle yet. So won't be able to determine if I will want to continue moving toward purchasing it until that happens. With the new 2017 Ridgelines on the dealership lots now, may decide to move that direction instead.
Jul 19, 2016
Pleasant people to work within
Jun 23, 2016
The dealership was quick to respond. Just wished they would have held the vehicle for the weekend for me. I was the next person to show interest in the car.
Mar 26, 2016
Great helpful everyone there was kind and helpful they were everything I would need to get a good deal
Feb 24, 2016
These people were very helpful over the phone and went above and beyond to give me all the info I needed, even estimating what I'd get in trade before they saw my trade since I was so far away. Check them out!
Feb 19, 2016
Great experience! Would highly recommend them to everyone!
Nov 22, 2015
very good
Oct 30, 2015
Good, Lori was very good.
Sep 26, 2015
Friendly, helpful and honest. Great experience!
Jun 10, 2015
Great Experience, Even though they forgot to change the oil before we drove it off of the lot, they called us in for a free oil change.
Jun 8, 2015
cbrpunk
comparing price vs mileage on a 2012 honda pilot was about 5k too much on a used car compared to new 2013 models with same mileage. bought a used 2013 with less mileage at the same price as the window sticker.
Jun 2, 2015
5 hours to buy a car. Over 4 hours after we chose a car to buy. Rediculous.
1 people found this review helpful.
May 24, 2015
Suzabellabrog
Overall ok experience. Unfortunately cars that we were interested in were involved in airbag recall and airbags were on back order. Couldn't come to agreement on price of the only option on the lot.
Sep 2, 2014
More than what I wanted to pay for that car, but I got a different car from them, and I love it so far...
Jul 3, 2014
Great salesman and great deals on used cars.
Jun 14, 2014
Response from dealer was quick.
Apr 14, 2014
Complete satisfaction.
Feb 22, 2014
Told them what I could afford, then they had me sit there for 3 hours and gave me a number 3 times the amount I could afford, wasting the only day I had off work to go car hunting. Epic Fail. Did really enjoy Byers Automotive off Hamilton near 270, great people and honest about everything on the van I bought!
Feb 17, 2014
Contacted dealer about a vehicle we were interested in. Originally, they were very quick to respond. I spoke to them over the phone, we were approved for the financing and they only needed our debit card information to "hold" the vehicle. Unfortunately at the same time our transaction was taking place someone else was there looking at the vehicle and they ended up purchasing the vehicle. That's not why we gave them a poor rating. In the days to follow, there were several other vehicles we wee interested in, and we had to pursue them, and when we did, it took days for them to contact us. We didn't live in the Westerville area, and we were having to stay in contact via email and phone. Maybe if we were there in person they would have acted more interested in finding the "perfect" van. We went somewhere else.
Dec 21, 2013
Everyone very nice to work with. Customer satisfaction was key.
Oct 5, 2012
Excellent customer service.
Jun 18, 2012
Slow to get the information I requested

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