Germain Honda of Dublin

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Express Service, Certified Used Dealer, Internet Certified,
Customer Appreciation Days

6715 Sawmill Rd, Dublin, OH 43017 - Map & Directions

Sales: (877) 686-4527

Service: (888) 825-0592

Closed Today (Sun)
show business hours
Dec 19, 2015
They were all very nice and readonable
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Response from Germain Honda of Dublin:

Thank you for the 4 stars and kind words. Hopefully you will visit again and we will earn 5 stars.

Best Regards,
Craig Ferguson
General Manager
Dec 13, 2015
Good response, friendly
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Response from Germain Honda of Dublin:

We thank you for the 5 stars and are happy you found our dealership provided a good friendly response.

Best Regards,
Craig Ferguson
General Manager
Dec 1, 2015
Excellent
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Response from Germain Honda of Dublin:

Thank you for the 5 stars. We are happy to know you had an excellent experience.

Best Regards,
Craig Ferguson
General Manager
Oct 23, 2015
Typical dealership, offers very high rates but goes out of their way to get you in your car.
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Response from Germain Honda of Dublin:

We greatly appreciate your review. You are correct; our team works hard to assist you in getting into the right car that meets your needs.

Best Regards,
Craig Ferguson
General Manager
Oct 6, 2015
Not bad, Not bad at all, good car with not high price
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Response from Germain Honda of Dublin:

Thank you for the 4 star rating. We are happy to know that you thought you had a good experience and look forward to working with you again. Hopefully next time we will earn a 5 star!

Best Regards,
Craig Ferguson
General Manager
Aug 22, 2015
Great
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Response from Germain Honda of Dublin:

We thank you for the 5 stars!

Best Regards,
Craig Ferguson
General Manager
Aug 11, 2015
E-mail follow up was above & beyond what was expected. Very friendly
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Response from Germain Honda of Dublin:

We are happy that you were pleased with the follow up we provided as well as our friendly service. Please let us know if there is anything further we can do to assist you.

Best Regards,
Craig Ferguson
General Manager
Jul 16, 2015
The sales person was not really bothered to attend me in a right way. When I wanted to take a look at a car, he just gave me key and asked me to go and find the car from lot with 100s of cars. I don't really understand what kind of customer service is this.
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Response from Germain Honda of Dublin:

We sincerely apologize for your recent car buying experience. Your comments greatly concern us as this is not an acceptable practice. We would like to speak with you regarding your experience and have tried reaching out to you, Please give our Customer Relations Manager Melody Markham a call at your earliest convenience. Melody can be reached at 614-383-4807.

Best Regards,
Craig Ferguson
General Manager
May 6, 2015
The salesman had a price and would not come down at all. He said we needed to come up with more money and when we did he said it was still not enough.
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May 5, 2015
Excellent service!
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Apr 30, 2015
Good
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Feb 4, 2015
Reasonable price, nice service.
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Jan 29, 2015
they do not check over the vehicle before they post them for sale
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Jan 17, 2015
Very helpful sales dept. Would recommend. Service dept wonderful. Made my purchase easy. Thanks to Will and Brooke. I love my new car.
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Old Dealer Reviews

Jul 17, 2014
fair communication, depended on who you worked with
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Apr 17, 2014
Answered quickly
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Sep 1, 2013
Many models to choose from, competitive pricing, friendly sales staff.
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Aug 25, 2013
Already sold
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Aug 4, 2013
Polite but the Pilot I drove there to see that was listed was "not available" for a test drive and might be available in a few days.
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Apr 4, 2013
Dealer responded and was very helpful
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Mar 20, 2013
Dealer responded immediately. Car had sold, however he asked me what I was looking for, took my number and 2 days later when a car came in, he called. I went to look at it and bought it!
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Mar 3, 2013
They were not really willing to negotiate. Sales guy was rude and seemed stuck up. Even though we had beyond excellent credit and were wanting to buy.Since we did not need to buy a car that day we decided to continue looking. After leaving their parking lot we realized there was a huge nail in our tire and it ended up giving us a flat tire, we know it came from their parking lot. Not happy at all. We ended up having a beyond wonderful time at Lindsay Honda and scored a good deal. Don't waste your time with Germain.
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Feb 26, 2013
Terrible! The saleman lied and made up "a story" about the stolen report on the carfax. This car showed every cosmetic sign of being stolen and abused. I can't imagine what you can't see that could be wrong! He said he talked to the previous owner and on his son' mistake left the keys in it and someone took it on a 3 hour joy ride, but no damage was done. We found broken glass on the inside to prove it was broke into. That wasn't even the worse part...
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Feb 26, 2013
Salesperson checked back via phone to learn if I had found my vehicle. Good experience.
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Nov 22, 2012
no interest shown by salesman
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Nov 14, 2012
This purchase was my first as an adult. I have been saving up for three years to buy a car on my own and John Reynolds made that experience as comforting and smooth as possible. There were a few minor radio issues with the car but he had them taken care of right away at the dealerships expense. The deal on the car wasn't as great as I wanted it to be because he said they couldn't budge too much on the price. The car ahas spoke for itself up to this point and I am ok with what I paid.
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Oct 5, 2012
Excellent customer service! Easy out of state transaction! Loved this dealership.
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Sep 19, 2012
Everyone very courteous. Got a great deal on a great car. Very happy with my purchase.
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Sep 19, 2012
Profesional
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Aug 26, 2012
They were informative and courtious and went beyond the norm to help out.
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Apr 1, 2012
They are the worst one in Columbus. #1 cheat. Extremely rude and arrogant. They didn't honor their own written agreed price. Don't trust dealerrater rating. They review and approve them before they posted. don't waste your time. Don't buy from them
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Mar 6, 2012
rude
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