Germain Honda of Dublin

Express Service, Certified Used Dealer, Internet Certified,
Customer Appreciation Days

6715 Sawmill Rd
Dublin, OH 43017

Sales: (614) 389-9244

Service: (866) 864-3930

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/05/08/19/58/2015_honda_cr-v-pic-7613937426340992781-152x114.jpeg

2015 Honda CR-V EX-L AWD Used Cars in Dublin, OH 43017

Great Deal
$2,713 BELOW
CarGurus IMV of $21,814

Price: $19,101

Mileage: 43,750

Location: Dublin, OH 43017

Average time on market: 25 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Mountain Air Metallic Description: Used 2015 Honda CR-V EX-L AWD for sale - $19,101, 43,750 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/11/19/52/2015_acura_rdx-pic-6890013347351201636-152x114.jpeg

2015 Acura RDX AWD with Technology Package Used Cars in Dublin, OH 43017

Great Deal
$2,937 BELOW
CarGurus IMV of $24,514

Price: $21,577

Mileage: 43,755

Location: Dublin, OH 43017

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Graphite Luster Metallic Description: Used 2015 Acura RDX AWD with Technology Package for sale - $21,577, 43,755 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/01/11/31/2011_chevrolet_equinox-pic-5109481412533665225-152x114.jpeg

2011 Chevrolet Equinox 2LT FWD Used Cars in Dublin, OH 43017

Great Deal
$2,464 BELOW
CarGurus IMV of $10,458

Price: $7,994

Mileage: 101,279

Location: Dublin, OH 43017

Average time on market: 17 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Mocha Steel Metallic Description: Used 2011 Chevrolet Equinox 2LT FWD for sale - $7,994, 101,279 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/04/06/19/38/2016_honda_odyssey-pic-3627712201079327391-152x114.jpeg

2016 Honda Odyssey EX-L FWD Used Cars in Dublin, OH 43017

Great Deal
$2,844 BELOW
CarGurus IMV of $29,545

Price: $26,701

Mileage: 17,548

Location: Dublin, OH 43017

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Diamond Pearl Description: Used 2016 Honda Odyssey EX-L FWD for sale - $26,701, 17,548 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/09/19/58/2017_honda_civic_coupe-pic-5196489268164182113-152x114.jpeg

2017 Honda Civic Coupe Si Used Cars in Dublin, OH 43017

Great Deal
$2,422 BELOW
CarGurus IMV of $23,410

Price: $20,988

Mileage: 4,085

Location: Dublin, OH 43017

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Modern Steel Metallic Description: Used 2017 Honda Civic Coupe Si for sale - $20,988, 4,085 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/15/21/04/2015_honda_civic-pic-6165603773813493864-152x114.jpeg

2015 Honda Civic LX Used Cars in Dublin, OH 43017

Great Deal
$2,018 BELOW
CarGurus IMV of $13,495

Price: $11,477

Mileage: 32,238

Location: Dublin, OH 43017

Average time on market: 27 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Modern Steel Metallic Description: Used 2015 Honda Civic LX for sale - $11,477, 32,238 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/05/18/23/02/2015_honda_civic-pic-5273194004386246968-152x114.jpeg

2015 Honda Civic LX Used Cars in Dublin, OH 43017

Great Deal
$1,938 BELOW
CarGurus IMV of $13,337

Price: $11,399

Mileage: 35,820

Location: Dublin, OH 43017

Average time on market: 27 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Modern Steel Metallic Description: Used 2015 Honda Civic LX for sale - $11,399, 35,820 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/05/16/21/39/2015_honda_cr-v-pic-5131562781031106768-152x114.jpeg

2015 Honda CR-V Touring AWD Used Cars in Dublin, OH 43017

Great Deal
$2,354 BELOW
CarGurus IMV of $26,142

Price: $23,788

Mileage: 16,778

Location: Dublin, OH 43017

Average time on market: 36 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Crystal Black Pearl Description: Used 2015 Honda CR-V Touring AWD for sale - $23,788, 16,778 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/16/20/13/2016_chevrolet_cruze-pic-1179185956124953251-152x114.jpeg

2016 Chevrolet Cruze LT Sedan FWD Used Cars in Dublin, OH 43017

Great Deal
$1,876 BELOW
CarGurus IMV of $12,842

Price: $10,966

Mileage: 51,540

Location: Dublin, OH 43017

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Siren Red Tintcoat Description: Used 2016 Chevrolet Cruze LT Sedan FWD for sale - $10,966, 51,540 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/05/01/19/22/2015_toyota_corolla-pic-8959927996074555644-152x114.jpeg

2015 Toyota Corolla LE Used Cars in Dublin, OH 43017

Great Deal
$1,706 BELOW
CarGurus IMV of $13,232

Price: $11,526

Mileage: 32,558

Location: Dublin, OH 43017

Average time on market: 24 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brown Sugar Metallic Description: Used 2015 Toyota Corolla LE for sale - $11,526, 32,558 miles with Steel Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/04/12/10/55/2015_buick_lacrosse-pic-5530336889556098706-152x114.jpeg

2015 Buick LaCrosse Leather FWD Used Cars in Dublin, OH 43017

Great Deal
$2,505 BELOW
CarGurus IMV of $18,985

Price: $16,480

Mileage: 33,061

Location: Dublin, OH 43017

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Deep Garnet Metallic Description: Used 2015 Buick LaCrosse Leather FWD for sale - $16,480, 33,061 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/11/11/42/2015_honda_odyssey-pic-8081208725597226676-152x114.jpeg

2015 Honda Odyssey EX-L FWD Used Cars in Dublin, OH 43017

Great Deal
$2,136 BELOW
CarGurus IMV of $24,313

Price: $22,177

Mileage: 52,185

Location: Dublin, OH 43017

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Modern Steel Metallic Description: Used 2015 Honda Odyssey EX-L FWD for sale - $22,177, 52,185 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/13/19/47/2015_jeep_grand_cherokee-pic-1269579935356913010-152x114.jpeg

2015 Jeep Grand Cherokee Laredo 4WD Used Cars in Dublin, OH 43017

Great Deal
$2,728 BELOW
CarGurus IMV of $23,286

Price: $20,558

Mileage: 33,225

Location: Dublin, OH 43017

Average time on market: 45 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Maximum Steel Metallic Clearcoat Description: Used 2015 Jeep Grand Cherokee Laredo 4WD for sale - $20,558, 33,225 miles with Bluetooth, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/05/22/22/33/2015_honda_civic-pic-9016641302831374903-152x114.jpeg

2015 Honda Civic LX Used Cars in Dublin, OH 43017

Great Deal
$1,641 BELOW
CarGurus IMV of $13,375

Price: $11,734

Mileage: 34,960

Location: Dublin, OH 43017

Average time on market: 27 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Alabaster Silver Metallic Description: Used 2015 Honda Civic LX for sale - $11,734, 34,960 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/04/20/21/09/2015_honda_civic_coupe-pic-5336435803025857689-152x114.jpeg

2015 Honda Civic Coupe EX Used Cars in Dublin, OH 43017

Great Deal
$1,593 BELOW
CarGurus IMV of $14,459

Price: $12,866

Mileage: 35,683

Location: Dublin, OH 43017

Average time on market: 29 days Certified Pre-Owned: No Transmission: 5-Speed Manual Color: Dyno Blue Pearl Description: Used 2015 Honda Civic Coupe EX for sale - $12,866, 35,683 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 18, 2018
They were helpful and understanding of my situation.
Response from current dealership:
Thank you for taking the time to leave us this kind feedback.Happy we were able to help.

Best Regards,
Craig Ferguson
General Manager
May 24, 2018
MCharek
Very personable and action-oriented. Test driving right away, they mapped out how payments and paperwork would go, and even put the (used) car up in their shop the same day to check out an issue that concerned me.
Response from current dealership:
Thank you for your business and we look forward to your next visit.

Best Regards,
Craig Ferguson
General Manager
May 18, 2018
Renee McDowell
While the van sold very fast they were awesome and still keeping an eye out to find something to fit our needs.
Response from current dealership:
Thank you for your understanding. We will continue to keep an eye out for you for the perfect vehicle.

Best Regards,
Craig Ferguson
General Manager
May 13, 2018
Kris ( sales person), was friendly, professional, funny, warm, informative and eager to find the place between what we wanted and what the manager could give in our purchase. Superb overall experience! Germain Honda of Dublin will be my first choice in looking for future cars. The facility and accommodating factors are the best. I love my car!!! See you in the future. :)
1 people found this review helpful.
Response from current dealership:
Thank you for your kind words and business. We look forward to building a long and lasting relationship.

Best Regards,
Craig Ferguson
General Manager
May 9, 2018
Called immediately
Response from current dealership:
Thank you for leaving us this kind feedback.

Best Regards,
Craig Ferguson
General Manager
May 7, 2018
Greg Richard
Aplus an amazing vehicle and price. No excuses just honest and fair. Will buy fron them again.
Response from current dealership:
Thank you for leaving us this positive feedback. We look forward to assisting you in the future.

Best Regards,
Craig Ferguson
General Manager
May 4, 2018
GuruW5HJQ
I was contacted and scheduled to test drive the Passat. The car was not ready or available for test drive as promised. It was actually in the body shop when they found it! We were unable to make it to another scheduled appointment due to the delay.
Response from current dealership:
We apologize your visit was not the quality experience we pride ourselves on delivering and apologize for the delay causing you to miss another appointment.

Best Regards,
Craig Ferguson
General Manager
May 4, 2018
Car sold before we were able to look at it.
Response from current dealership:
We thank you for leaving us this 5-star rating. If you are still in the market our team can keep an eye out for that perfect car. Just let us know.

Best Regards,
Craig Ferguson
General Manager
Apr 20, 2018
Very quick with responding to emails. Still working with them.
Response from current dealership:
We appreciate the positive feedback. Please let us know how we may assist you further.

Best Regards,
Craig Ferguson
General Manager
Apr 17, 2018
Good connection with the salesman and drove a very nice used car. did not buy due to personal reasons
Response from current dealership:
Thank you for taking time to leave us this feedback. If we may be of service to you at any time in the future, please do not hesitate to let us know.

Best Regards,
Craig Ferguson
General Manager
Apr 14, 2018
Kubikshawn
Truck was gone. But very fast communication.
Response from current dealership:
We are sorry your vehicle of choice was no longer available. If there is anything further we may assist you with please let us know. Our inventory changes daily.

Best Regards,
Craig Ferguson
General Manager
Apr 13, 2018
Very nice experience at germain. We ended up purchasing a 2015 odessey. Showed us the car fax and had service history on the vehicle as it was originally purchased from them and services by them. Our sales and finance people were both professional and courteous.
Response from current dealership:
Thank you for your business and positive feedback on your experience. We know you will enjoy the ownership of your previously loved Honda Odyssey. Our team does hope you will visit us again, the next time you are in the market.

Best Regards,
Craig Ferguson
General Manager
Apr 12, 2018
Great experience! Bought this car!
Response from current dealership:
Congratulations on your new car and thank you for your business.

Best Regards,
Craig Ferguson
General Manager
Apr 12, 2018
I spoke with Kayla on a 2007 FX4 with a 5.4L engine. I asked her to have the truck checked for a motor tick, which is common in the 5.4, because if it was present I wasn’t interested. She said assured me it was mechanically sound and was inspected. I drove 2.5 hours to test drive this vehicle and to find an ever present and loud tick. It was so evident that my wife asked, “is that sound normal?” I was rather upset that I had to drive 5 hours round trip and waste my time!
Response from current dealership:
We sincerely apologize for your experience with us. There must have been some breakdown in communication, as it is never our intention to bring someone to our dealership under false pretenses - that never ends well for anyone and our customers deserve better than that.

Best Regards,
Craig Ferguson
General Manager
Apr 8, 2018
Guy I dealt with said I was playing games with him because I didn't like the color of car he showed me
Response from current dealership:
We are truly sorry you feel this way. Please reach out to our Sales Manager Ryan Cox at (614) 923-8234. Ryan will be happy to assist you with any questions or concerns. He would appreciate the opportunity to earn your business.

Best Regards,
Craig Ferguson
General Manager
Apr 7, 2018
Car was over priced for a 11 year old car. I thought they were very unwilling to negotiate. Kind of a take it or leave it attitude did not offer any alternative vehicles. Just unfriendly and unwilling to help. To bad I worked for Germain for 20 years they did not used to be that way.
Response from current dealership:
It is our goal to price our cars competitive to the market. As such, our low prices are our way of "negotiating" before the customer even visits the dealership. While this leaves little room to come off the sticker price, this doesn't mean the deal isn't a fantastic one. If you have any questions or concerns please feel free to reach out to Ryan Cox our Sales Manager. Ryan will be happy to address any questions you may have regarding our pricing. Ryan can be reached at (614) 923-8234.

Best Regards,
Craig Ferguson
General Manager
Apr 2, 2018
I received a form e-mail. I sent several e-mails subsequently expressing a desire to set up a test drive early last week. They did not respond to my e-mails. Finally, on Saturday, I called and was informed the car had sold the day before. My recommendation, don't respond via e-mail or fill out on-line form to set up test drive.
Response from current dealership:
We sincerely apologize for our lack of follow up. We obviously did not provide you the quality Germain experience that we pride ourselves on delivering to our guest. If you are still in the market, our inventory changes daily. Please reach out to our Manager Ryan Cox and he will be sure to promptly assist you. Ryan can be reached at 614-923-8234.

Best Regards,
Craig Ferguson
General Manager
Mar 30, 2018
73coupe
Very quick in responding to my inquiry, had an appointment scheduled. They worked with me and received a great deal.
Response from current dealership:
Thank you for the positive feedback and5-star rating.

Best Regards,
Craig Ferguson
General Manager
Mar 24, 2018
I was contacted quickly . Spoke to them several times about the car I wanted. Found out the transmission was not my desired choice, but would use them if it were. Prices and mileage were very fair
Response from current dealership:
Thank you for checking us out. We are sorry this vehicle wasn't the exact fit for you. Our inventory changes daily, hopefully, something will come along soon that will meet your needs. We wish you luck in your vehicle search.

Best Regards,
Craig Ferguson
General Manager
Mar 10, 2018
Bought my q40 from them. Great experience. Quick and professional with no unwanted interactions.
Response from current dealership:
Thank you for sharing your positive experience and for the positive feedback. Enjoy the road in your new car.

Best Regards,
Craig Ferguson
General Manager
Mar 4, 2018
NOT_T1
20
Great dealership and our sales rep Kelly Hettinga did am excellent job showing the car and helping us to get a fantastic deal. I highly recommend this dealership and the sales rep.
2 people found this review helpful.
Response from current dealership:
Thank you for your business and kind recommendation.

Best Regards,
Craig Ferguson
General Manager
Feb 24, 2018
jsteck
Kevin Bantner made me feel comfortable when showing me a car and a test drive! Waited too long and was sold out from under me! Would return but found another !
Response from current dealership:
We thank you for allowing us the opportunity to earn your business. We apologize this vehicle wasn't available when you were ready to move on it and do wish you many safe and pleasurable driving miles in your new car. When you find your self back in the market, we do hope you will visit us again.

Best Regards,
Craig Ferguson
General Manager
Feb 15, 2018
Great.
0 people found this review helpful.
Response from current dealership:
This 5-star rating means so much to us. Thank you for taking the time to rate us.

Best Regards,
Craig Ferguson
General Manager
Feb 11, 2018
Overall a good experience. good communication.
Response from current dealership:
We are happy to know you enjoyed your experience with us.

Best Regards,
Craig Ferguson
General Manager
Feb 8, 2018
Guru5RJZ1
Great. Got the car!!!
0 people found this review helpful.
Response from current dealership:
Thank you for your business and the kind 5-star rating. Enjoy your new car.

Best Regards,
Craig Ferguson
General Manager
Feb 4, 2018
Just right..the salesman was ambitious to help me...but new when to bring it down a bit...which was great...also followed up just enough...I let him know I was really just looking, but you never know if a great deal popped up....I will be back soon.
Response from current dealership:
Thank you for checking us out here at Germain Honda of Dublin. We appreciate your kind feedback and are always here if there is anything further you may need. We would love to earn your business.

Best Regards,
Craig Ferguson
General Manager
Feb 3, 2018
This dealer was the quickest to make contact by e-mail and then phoned the next morning to arrange a test drive. We visited another dealer first, then we did the test drive here. They were willing to do what we needed to make the sale, so we ended up purchasing the car from them.
Response from current dealership:
Thank you for choosing Germain Honda of Dublin and allowing our team the opportunity to earn your business and provide you with the level of service you deserve. Enjoy your new car and we do hope you will visit us again.

Best Regards,
Craig Ferguson
General Manager
Jan 31, 2018
Guru51ZX4
Quick response to my questions. Vehicle I was interested in had been sold.
Response from current dealership:
Thank you for leaving us this kind review. If there is anything further we may assist you with, please do not hesitate to let us know.
Jan 28, 2018
Kris was fantastic. The whole experience was terrific and we felt we got a fair shake all The way around. Love the car.
Response from current dealership:
Thank you for letting us know that Kris was fantastic and you love your car.

Best Regards,
Craig Ferguson
General Manager
Jan 11, 2018
Nishi Patel made the buying experience less stressful by his friendly personality. He was always professional and ensured we were happy with the pick up time as well as the vehicle. When we test drove the vehicle, it wasn't clean because we looked at it soon after someone traded it and they didn't have sufficient time to clean it up before our arrival. Nishi ensured us they would detail it and it would be amazingly clean when we picked it up. The vehicle was spotless and I can't say that I have a single complaint about our purchasing experience with Germain Honda especially since they went out of their way to accommodate our schedule and did a fantastic job of cleaning the vehicle up before the delivery! I would recommend Germain Honda to my friends and family and more importantly Nishi Patel!
Response from current dealership:
We are so happy to know that you are completely satisfied with your experience with us and Nishi. Our ultimate goal is the complete satisfaction of our guests and to provide them a quality sales experience. Enjoy the road in your new car and please let us know if you need anything. We do hope you will visit again, the next time you are in the market.

Best Regards,
Craig Ferguson
General Manager
Jan 10, 2018
Very quick to respond
Response from current dealership:
Thank you for your visit and for the kind review.

Best Regards,
Craig Ferguson
General Manager
Dec 30, 2017
Bc111208
Jheni was FANTASTIC! I drove so many cars when looking for "The One". So glad I stumbled on to this one!
1 people found this review helpful.
Response from current dealership:
Thank you for the kind shout out the Jheni and for your business.

Best Regards,
Craig Ferguson
General Manager
Dec 1, 2017
Guru9JJ4K
Very responsive
Response from current dealership:
We thank you for leaving us this kind feedback. Please let us know if there is anything else we may do for you.

Best Regards,
Craig Ferguson
General Manager
Nov 20, 2017
I was contacted by the dealer, but the SUV was not 4x4. I continued my search, but they were timely and courteous.
Response from current dealership:
Thank you for the kind review. We are disappointed our inventory didn't meet your specifications. Keep in mind our inventory changes daily if you haven't found what you are looking for yet.

Best Regards,
Craig Ferguson
General Manager
Oct 19, 2017
Manuel was terrific and had many cars ready to view
Response from current dealership:
We are pleased to know your experience was a positive one.

Best Regards,
Craig Ferguson
General Manager
Oct 12, 2017
Awesome response
Response from current dealership:
We thank you for allowing our team the opportunity to earn your business.

Best Regards,
Craig Ferguson
General Manager
Oct 11, 2017
Ed Cunningham
5
Erin was a great communicator. She was very responsive and easy to work with, especially since I'm out if town. Although we haven't come to terms yet, I would recommend this company.
Response from current dealership:
Thank you for letting us know about your experience with Erin. We appreciate you allowing her the opportunity to try and earn your business.

Best Regards,
Craig Ferguson
General Manager
Sep 24, 2017
Great dealership!
Response from current dealership:
Thank you for the kind words and 5-star rating.

Best Regards,
Craig Ferguson
General Manager
Sep 13, 2017
LadyGeiger
Great customer service! Salesman was extremely professional and immediately got me more information when I asked for it. I bought a Jeep and they made the whole process clear and easy.
1 people found this review helpful.
Response from current dealership:
Congratulations on the purchase of your Jeep. We appreciate your business and the 5-star rating.

Best Regards,
Craig Ferguson
General Manager
Sep 10, 2017
Very helpful even though I cannot by a car because I am upside down
Response from current dealership:
We thank you for the positive feedback and when the time is right, we will be happy to assist you.

Best Regards,
Craig Ferguson
General Manager

Sep 7, 2017
The sales guy didn't know what car I wanted to look and smoked outside, if I would go back would not use that sale guy
0 people found this review helpful.
Response from current dealership:
We sincerely apologize for your experience. The visit you describe is not the experience we pride ourselves on delivering to our guests. If you are still in the market we would be more than happy to assign a new sales consultant to you. We would appreciate the opportunity to turn your visit around and provide you a quality Germain experience.
Sep 3, 2017
lizzhard
They answered my questions quickly
Response from current dealership:
Thank you for the positive feedback. If you need anything else, please let us know.

Best Regards,
Craig Ferguson
General Manager
Aug 23, 2017
Fast response Good
Response from current dealership:
We appreciate your positive feedback.

Best Regards,
Craig Ferguson
General Manager
Aug 7, 2017
Had no intentions of actually buying a car the first time we visited the dealership but Frank was wonderful at showing us just what we were looking for. His attitude was positive. I didn't hear back from the internet person who sent me an email and asked to be called--which I did, but Frank was the person we first met when walking in the doors of the showroom. We bought a different minivan than we had originally gone to see and are very happy with it. Sharon
1 people found this review helpful.
Response from current dealership:
Thank you for taking the time to share your positive comments about your experience with Frank. We are pleased to know that he provided you such a positive experience.

Best Regards,
Craig Ferguson
General Manager
Aug 6, 2017
Fast and professional
Response from current dealership:
Thank you for your business and the 5-star rating.

Best Regards,
Craig Ferguson
General Manager
Jul 28, 2017
TeamGuy
Brand new salesman had some misinformation and said he would pay to get a 2nd key made for us but after driving all the way there and waiting over an hour was told they couldn't do it. Other than that he was cool Financing was fast and easy.
Response from current dealership:
We apologize for the misinformation provided by our new salesperson. We do appreciate your business and your feedback.

Best Regards,
Craig Ferguson
General Manager
Jun 26, 2017
Although I was not able to deal with them because the car had already sold, Erin from Germain contacted me and was very willing to help out.
Response from current dealership:
Thank you for the 5-star rating and the feedback. If we might still be of service please do not hesitate to let us know. Erin and our team are always here to assist.

Best Regards,
Craig Ferguson
General Manager
Read 32 old reviews
Dec 19, 2015
They were all very nice and readonable
1 people found this review helpful.
Response from current dealership:
Thank you for the 4 stars and kind words. Hopefully you will visit again and we will earn 5 stars.

Best Regards,
Craig Ferguson
General Manager
Dec 13, 2015
Good response, friendly
1 people found this review helpful.
Response from current dealership:
We thank you for the 5 stars and are happy you found our dealership provided a good friendly response.

Best Regards,
Craig Ferguson
General Manager
Dec 1, 2015
Excellent
Response from current dealership:
Thank you for the 5 stars. We are happy to know you had an excellent experience.

Best Regards,
Craig Ferguson
General Manager
Oct 23, 2015
Typical dealership, offers very high rates but goes out of their way to get you in your car.
Response from current dealership:
We greatly appreciate your review. You are correct; our team works hard to assist you in getting into the right car that meets your needs.

Best Regards,
Craig Ferguson
General Manager
Oct 6, 2015
Not bad, Not bad at all, good car with not high price
Response from current dealership:
Thank you for the 4 star rating. We are happy to know that you thought you had a good experience and look forward to working with you again. Hopefully next time we will earn a 5 star!

Best Regards,
Craig Ferguson
General Manager
Aug 22, 2015
Great
Response from current dealership:
We thank you for the 5 stars!

Best Regards,
Craig Ferguson
General Manager
Aug 11, 2015
E-mail follow up was above & beyond what was expected. Very friendly
Response from current dealership:
We are happy that you were pleased with the follow up we provided as well as our friendly service. Please let us know if there is anything further we can do to assist you.

Best Regards,
Craig Ferguson
General Manager
Jul 16, 2015
The sales person was not really bothered to attend me in a right way. When I wanted to take a look at a car, he just gave me key and asked me to go and find the car from lot with 100s of cars. I don't really understand what kind of customer service is this.
Response from current dealership:
We sincerely apologize for your recent car buying experience. Your comments greatly concern us as this is not an acceptable practice. We would like to speak with you regarding your experience and have tried reaching out to you, Please give our Customer Relations Manager Melody Markham a call at your earliest convenience. Melody can be reached at 614-383-4807.

Best Regards,
Craig Ferguson
General Manager
May 6, 2015
The salesman had a price and would not come down at all. He said we needed to come up with more money and when we did he said it was still not enough.
May 5, 2015
Excellent service!
Apr 30, 2015
Feb 4, 2015
Reasonable price, nice service.
Jan 29, 2015
they do not check over the vehicle before they post them for sale
Jan 17, 2015
Very helpful sales dept. Would recommend. Service dept wonderful. Made my purchase easy. Thanks to Will and Brooke. I love my new car.
Jul 17, 2014
fair communication, depended on who you worked with
Apr 17, 2014
Answered quickly
Sep 1, 2013
Many models to choose from, competitive pricing, friendly sales staff.
Aug 25, 2013
Already sold
Aug 4, 2013
Polite but the Pilot I drove there to see that was listed was "not available" for a test drive and might be available in a few days.
Apr 4, 2013
Dealer responded and was very helpful
Mar 20, 2013
Dealer responded immediately. Car had sold, however he asked me what I was looking for, took my number and 2 days later when a car came in, he called. I went to look at it and bought it!
Mar 3, 2013
They were not really willing to negotiate. Sales guy was rude and seemed stuck up. Even though we had beyond excellent credit and were wanting to buy.Since we did not need to buy a car that day we decided to continue looking. After leaving their parking lot we realized there was a huge nail in our tire and it ended up giving us a flat tire, we know it came from their parking lot. Not happy at all. We ended up having a beyond wonderful time at Lindsay Honda and scored a good deal. Don't waste your time with Germain.
Feb 26, 2013
Terrible! The saleman lied and made up "a story" about the stolen report on the carfax. This car showed every cosmetic sign of being stolen and abused. I can't imagine what you can't see that could be wrong! He said he talked to the previous owner and on his son' mistake left the keys in it and someone took it on a 3 hour joy ride, but no damage was done. We found broken glass on the inside to prove it was broke into. That wasn't even the worse part...
Feb 26, 2013
Salesperson checked back via phone to learn if I had found my vehicle. Good experience.
Nov 22, 2012
no interest shown by salesman
Nov 14, 2012
This purchase was my first as an adult. I have been saving up for three years to buy a car on my own and John Reynolds made that experience as comforting and smooth as possible. There were a few minor radio issues with the car but he had them taken care of right away at the dealerships expense. The deal on the car wasn't as great as I wanted it to be because he said they couldn't budge too much on the price. The car ahas spoke for itself up to this point and I am ok with what I paid.
Oct 5, 2012
Excellent customer service! Easy out of state transaction! Loved this dealership.
Sep 19, 2012
Everyone very courteous. Got a great deal on a great car. Very happy with my purchase.
Sep 19, 2012
Profesional
Aug 26, 2012
They were informative and courtious and went beyond the norm to help out.
Apr 1, 2012
They are the worst one in Columbus. #1 cheat. Extremely rude and arrogant. They didn't honor their own written agreed price. Don't trust dealerrater rating. They review and approve them before they posted. don't waste your time. Don't buy from them
Mar 6, 2012

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