Reynolds Ford of Norman

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Internet Approved, Blue Oval Certified, Quality Checked

825 North Interstate Drive
Norman, OK 73069

Sales: (877) 672-2670

Service: (800) 863-9868

Today 8:00 AM - 9:00 PM
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2016 Ford F-150 Used Cars in Norman, OK 73069

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Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Oxford White Description: Used 2018 Ford F-150 for sale , 4 miles
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2018 Ford F-150 Used Cars in Norman, OK 73069

Price: Negotiable

Location: Norman, OK 73069

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Ingot Silver Description: Used 2018 Ford F-150 for sale , 5 miles
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2017 Ford Fiesta S Used Cars in Norman, OK 73069

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Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Description: Used 2017 Ford Fiesta S for sale , 2 miles
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Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Shadow Black Description: Used 2018 Ford F-150 for sale , 4 miles
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Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Description: Used 2018 Ford Focus SE for sale , 2 miles
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2018 Ford F-150 Used Cars in Norman, OK 73069

Price: Negotiable

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Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Race Red Description: Used 2018 Ford F-150 for sale , 3 miles
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2018 Ford Escape SE Used Cars in Norman, OK 73069

Price: Negotiable

Location: Norman, OK 73069

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2018 Ford Escape SE for sale , 2 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 3, 2017
The sales manager lied to me about the add. He claimed that the price was listed as a fleet price. I asked why it was not disclosed in the add. He claimed that "it is in the fine print". I have reread the add several times now. Not only does it not say fleet pricing anywhere, but it sights the use of " retail customer rebate". I say that if you are gonna post a price leader, or bait and switch add online, you should at least be intelligent enough to have a good lie ready. I will not be shopping at Reynolds Ford in the future.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Reynolds Ford of Norman:

David, I'm at a loss for words to learn of your recent experience.  Our employees at all levels take great pride in serving our customers and providing the level of service they expect and deserve.    We don’t put any leader prices online that we are not willing to sell the car at.  I appreciate your feedback and would very much like to speak to you about your experience and gather more information so that I can get with my team and discuss the situation to learn what happened.   You may reach me at (405) 321-2411  Respectfully, Mike Lang (General Manager)

Sep 7, 2017
Response was quick and informative.
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Ken, thanks for sharing your experience and taking the time to write this review.  Your feedback is very important to us.  We appreciate you and your business very much. Mike Lang - General Manager
May 5, 2017
great
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Reynolds Ford of Norman:

Bill, Thank you for the 5 star review.  Mike Lang General Manager
Feb 21, 2017
Responded quick to my email. But when I tried to negotiate a lower price they stopped emailing me back
6 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Reynolds Ford of Norman:

Hi Jason, I found the notes from the conversation you had with Stephen, the last response we received from you was that you weren’t interested in the SuperDuty truck because it was already 4 years old.  Was there something else you were interested in?  We would love to help you!  Give us a call and let us know. Thank you – Mike Lang General Manager
Feb 19, 2017
They did well. We were just coming to an agreement when they called to tell us the vehicle we were interested in had a major issue and they would not sell it off their lot. We were impressed with their honesty..unfortunately they don't usually handle.vehicles in our price range or we would do business there again.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Reynolds Ford of Norman:

We are very sorry about the vehicle, but of course we will always be honest and upfront.  Please watch online; we always have many different options at many different prices.  If you want to let us know what to be on the lookout for, we could watch for you and call you.  Mike Lang General Manager
Dec 16, 2016
Has been very helpful and makes sure all Questions are answered and I have an understanding
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Thank you for the review.  Let us know if you need anything else.  Best wishes - Mike Lang
(General Manager)
Nov 29, 2016
Great. Drove up with family. Planned to look at a truck. The sales associate was very neutral and non pressured for me to make decisions. I explained that I want edit test drive the truck. Without hesitation they said "load up three kids and see how you like it". After the test drive I was not harassed about buying it and why I wouldn't. I feel I will go back when I'm ready to make a purchase as long as the have what I looking for.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Reynolds Ford of Norman:

We are so glad Brian that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad our sales team was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Best Wishes - Mike Lang GM
Nov 24, 2016
Stephen was great, worked well with me in order to get my car and everything straightened out!
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Chris we are so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad Stephen was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Thank you for your continued support and business! Best Wishes - Mike Lang GM
Nov 1, 2016
good price, good service
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Tracy, thanks for the review feedback.  We appreciate you taking the time to let us know.  We value both you and your business very much.  Best Wishes - Mike Lang GM (405) 321-2411
Aug 12, 2016
they were tough on the price but provided excellent service!!
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Matt, we appreciate your business, thank you for this review and please know if you need anything else or if you have any questions, just give us a call or stop on by!  Thank you Mike Lang GM
Aug 12, 2016
They were quick to respond but we could not agree on a price. I am a bit baffled because the truck has been on thier lot a long time. That should tell them thier price is high. Having said that, they are pleasant to work with.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Reynolds Ford of Norman:

Jim, thank you for the review and your honest feedback.  We offer a lot of trucks at great prices.  Being that we do have a large selection, some vehicles are on the lot a little longer than others.  We do wish we could have come to some sort of agreement. Best Wishes – Mike Lang GM
Jul 29, 2016
requested info was provided quickly and professionally.
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Thank you Shanon. Please let us know if you need anything else.  Best Wishes - Mike Lang GM
Jul 10, 2016
Everything went Very Well from start to finish - Great bunch of employees at Reynolds Ford!!
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Bill, thank you for the kind words and thank you for this 5 star.  Best Wishes - Mike Lang GM
Jul 3, 2016
Dealer was nice over the phone but couldn't help me in my bad credit situation
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

We are sorry to hear that we couldn't help you with your credit situation.  We work hard to help our customers get the loans they need, however every once in a while there are situations where we can't do anything on our end.  Thank you for taking the time to give us this review.  Mike Lang - GM
Jun 9, 2016
I received a prompt reply in regards to the price of the Jeep and offered to set up a test drive.
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Please let us know if you need anything else!  We are happy to help.
Thank you for the 5 star..  Mike Lang - GM
Apr 25, 2016
I have not yet been able to view the vehicle yet.
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Kelly, we're sorry and not sure which vehicle you are trying to view.  If you could call (405) 321-2411 and ask for our "internet department", someone there will be glad to assist you. Respectfully, Mike Lang General Manager
Feb 14, 2016
Came down to my price and vehicle purchased from this dealer.
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Gerald, thanks for sharing and for the 5 star.  We appreciate you and your business very much. Mike Lang - General Manager
Read 15 old reviews
Jan 17, 2016
The SUV I had orginally inquired about had just sold. Sales associate stayed in contact with me to see if they had anything that was similar and what I wanted. I found an auto elsewhere but these guys were helpful in trying to find what I wanted.
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Jeannette, thank you for sharing your experience and taking the time to write this review.  Your feedback is very important to us.  We appreciate you very much. Mike Lang - General Manager
Jan 13, 2016
Tenant was awesome and honest. They couldn't come off the price of the car as much as I would have liked but the extras they got for me was well worth the price
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Tami, thank you for sharing your experience and taking the time to write this review.  Your feedback is very important to us.  We are glad to hear that we were able to help you!   We appreciate you and your business very much. Mike Lang - General Manager
Dec 24, 2015
Made initial contact and never followed up. Bought a van from another dealer
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Bill, I am very sorry for the lack of service you received.  That is not the level of service we strive to deliver.  Will you please contact me directly? Mention this post.  I would love to help you.  Mike Lang- GM 405-217-3151
Sep 25, 2015
They're a class act, I would recommend them to anyone. Great service, solid prices.
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Thank you for sharing your experience and taking the time to write this review.  Your feedback is very important to us.  We appreciate you and your business very much.  Also, thank you for looking to us for vehicle purchase. We look forward to seeing you in the near future!   Mike Lang - General Manager
May 11, 2015
They were friendly and pretty easy to work with. The car had considerably more cosmetic issues than was evident from the photographs, but I don't think they did that on purpose. They knocked a good chunk off of the asking price to compensate.
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Cindy, thank you for taking the time to write this review.  Your feedback is very important to us.   We appreciate you and your business very much. Mike Lang - General Manager
Apr 6, 2015
The salseman CB and finacial advisor Jerrel were amazing!!! They are very friendly and genuine REAL people that treat you as a person and not as a potiential victim of overpaying for a car, they worked with me being a first time car buyer, they made the experience great and i will definitely tell my friends and family and refer them! Thank you so much!!!
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Thank you for taking the time to write this review.  Your feedback is very important to us.  We appreciate you and your business very much.  Also, thank you for looking to us for your vehicle purchasing needs!  We look forward to seeing you in the near future!  We absolutely love referrals....  Thank you!  Mike Lang - General Manager
Mar 12, 2015
Great experience dealing with Setphen
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Thank you!  We appreciate you and your business very much. Mike Lang - General Manager
Jan 27, 2015
Scott and Stephen are top notch guys....however their used car sales manager leaves a lot to be desired concerning his communication skills. Nice car and a fair price.
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

We are excited to hear that Scott and Stephen were able to help you out with your purchase.  We hope you enjoy your new car and we truly appreciate the time you took to give us a review.  Your feedback is very important to us.  We appreciate you and your business very much. Mike Lang - General Manager
Jan 17, 2015
They went above and beyond my expectations I would definitely go back for my next vehicle and will recommended them if I know someone that needs a new or used car
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Kenneth, thank you for sharing your experience and taking the time to write this review.  Your feedback is very important to us.  We appreciate you and your business very much. Mike Lang - General Manager
Dec 5, 2014
Didn't really feel like I was even dealing with a salesman! It was nice as a female going in to do car buying alone! Would definitely recommend this dealership as a whole and my salesman Stephen!
Is this review helpful? Yes | No

Response from Reynolds Ford of Norman:

Lori,
Thank you for sharing your experience and taking the time to write this review.  Your feedback is very important to us.  We appreciate you and your business very much. Mike Lang - General Manager
Aug 13, 2014
I drove 3 hours from my home to Reynolds Ford to purchase my new Expedition. Best Car buying experience ever. Manny, Stephen, and Linda were great!
Is this review helpful? Yes | No
Dec 22, 2013
The dealership called and emailed. I was no longer interested in their vehicle.
Is this review helpful? Yes | No
Dec 16, 2013
very responsive, open and honest.
Is this review helpful? Yes | No
Dec 3, 2013
Good
Is this review helpful? Yes | No
Apr 8, 2013
I received an email within 12 hours of contact advising they would call. Gentleman called Monday morning while I was working. I asked to call him back later in the day. I called and gentleman was with a customer, I left a message. I called Tuesday, mid morning. Gentleman was with a customer so I left a second message. I called Wednesday, gentleman was with a customer, I did not leave a message. I then received 2 emails. The first advising that the vehicle I had asked about had been sold but they had similar vehicles albeit at a higher price. The 2nd email just moments after the 1st was asking if I was satisfied with Reynolds Mazda. I responded to the 2nd email. I told them I had received a call but that I tried to return it 3 times leaving 2 message in the course of 3 days I had not received a return call so either he was not getting messages or just didn't return messages. Surprise, I got a call within the hour. We are still looking for a vehicle.
Is this review helpful? Yes | No

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