Queens Auto Mall

134-01 Atlantic Avenue, Richmond Hill, NY 11418

Sales: (347) 535-3907

Today 9:00am - 9:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/04/08/23/26/2011_chevrolet_equinox-pic-3309898448898223974-152x114.jpeg

2011 Chevrolet Equinox LTZ AWD Used Cars in Richmond Hill, NY 11418

Great Deal
$4,434 BELOW
Instant Market Value of $12,414

Price: $7,980

Mileage: 108,120

Location: Richmond Hill, NY 11418

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2011 Chevrolet Equinox LTZ AWD for sale - $7,980, 108,120 miles with Bluetooth, Leather Seats, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2017/03/30/08/51/2012_bmw_3_series-pic-783698993031263944-152x114.jpeg

2012 BMW 3 Series 335is Coupe Used Cars in Richmond Hill, NY 11418

Great Deal
$5,185 BELOW
Instant Market Value of $27,165

Price: $21,980

Mileage: 28,517

Location: Richmond Hill, NY 11418

Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2012 BMW 3 Series 335is Coupe for sale - $21,980, 28,517 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/04/03/06/31/2014_honda_cr-v-pic-3242949314185828299-152x114.jpeg

2014 Honda CR-V EX-L AWD Used Cars in Richmond Hill, NY 11418

Great Deal
$3,825 BELOW
Instant Market Value of $20,805

Price: $16,980

Mileage: 32,784

Location: Richmond Hill, NY 11418

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2014 Honda CR-V EX-L AWD for sale - $16,980, 32,784 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/04/14/23/28/2011_mercedes-benz_gl-class-pic-1871623920339786793-152x114.jpeg

2011 Mercedes-Benz GL-Class GL 450 Used Cars in Richmond Hill, NY 11418

Great Deal
$5,416 BELOW
Instant Market Value of $25,396

Price: $19,980

Mileage: 59,089

Location: Richmond Hill, NY 11418

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2011 Mercedes-Benz GL-Class GL 450 for sale - $19,980, 59,089 miles with Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/03/30/09/42/2014_bmw_x6-pic-5503495302760867832-152x114.jpeg

2014 BMW X6 xDrive 35i Used Cars in Richmond Hill, NY 11418

Great Deal
$6,029 BELOW
Instant Market Value of $40,009

Price: $33,980

Mileage: 32,064

Location: Richmond Hill, NY 11418

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Alpine White Description: Used 2014 BMW X6 xDrive 35i for sale - $33,980, 32,064 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/04/05/07/04/2014_toyota_corolla-pic-2664620441631762094-152x114.jpeg

2014 Toyota Corolla LE Used Cars in Richmond Hill, NY 11418

Great Deal
$3,345 BELOW
Instant Market Value of $13,325

Price: $9,980

Mileage: 49,983

Location: Richmond Hill, NY 11418

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2014 Toyota Corolla LE for sale - $9,980, 49,983 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/04/14/23/28/2008_acura_rdx-pic-277978196633317571-152x114.jpeg

2008 Acura RDX AWD Used Cars in Richmond Hill, NY 11418

Great Deal
$3,632 BELOW
Instant Market Value of $12,612

Price: $8,980

Mileage: 71,229

Location: Richmond Hill, NY 11418

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2008 Acura RDX AWD for sale - $8,980, 71,229 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2014 Chevrolet Camaro LT1 Used Cars in Richmond Hill, NY 11418

Great Deal
$4,939 BELOW
Instant Market Value of $14,919

Price: $9,980

Mileage: 90,365

Location: Richmond Hill, NY 11418

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2014 Chevrolet Camaro LT1 for sale - $9,980, 90,365 miles
https://static.cargurus.com/images/forsale/2017/04/21/23/28/2009_honda_civic_coupe-pic-8685803462147706541-152x114.jpeg

2009 Honda Civic Coupe EX Used Cars in Richmond Hill, NY 11418

Great Deal
$3,091 BELOW
Instant Market Value of $8,071

Price: $4,980

Mileage: 82,919

Location: Richmond Hill, NY 11418

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2009 Honda Civic Coupe EX for sale - $4,980, 82,919 miles with Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/04/11/23/27/2014_jeep_grand_cherokee-pic-5658691846381825604-152x114.jpeg

2014 Jeep Grand Cherokee Limited 4WD Used Cars in Richmond Hill, NY 11418

Great Deal
$4,185 BELOW
Instant Market Value of $23,165

Price: $18,980

Mileage: 72,455

Location: Richmond Hill, NY 11418

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2014 Jeep Grand Cherokee Limited 4WD for sale - $18,980, 72,455 miles with Bluetooth, Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/02/20/06/58/2009_toyota_corolla-pic-6396497167509149223-152x114.jpeg

2009 Toyota Corolla Used Cars in Richmond Hill, NY 11418

Great Deal
$3,181 BELOW
Instant Market Value of $8,161

Price: $4,980

Mileage: 75,919

Location: Richmond Hill, NY 11418

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Green Description: Used 2009 Toyota Corolla for sale - $4,980, 75,919 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/04/08/00/31/2014_jeep_grand_cherokee-pic-8160546247121946511-152x114.jpeg

2014 Jeep Grand Cherokee Limited 4WD Used Cars in Richmond Hill, NY 11418

Great Deal
$4,070 BELOW
Instant Market Value of $26,050

Price: $21,980

Mileage: 44,315

Location: Richmond Hill, NY 11418

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 Jeep Grand Cherokee Limited 4WD for sale - $21,980, 44,315 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/04/14/23/28/2010_bmw_5_series-pic-8442302547718809819-152x114.jpeg

2010 BMW 5 Series 528i xDrive Used Cars in Richmond Hill, NY 11418

Great Deal
$4,111 BELOW
Instant Market Value of $13,091

Price: $8,980

Mileage: 85,595

Location: Richmond Hill, NY 11418

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2010 BMW 5 Series 528i xDrive for sale - $8,980, 85,595 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/04/24/23/28/2013_bmw_x6-pic-6669153981814905236-152x114.jpeg

2013 BMW X6 xDrive 35i Used Cars in Richmond Hill, NY 11418

Great Deal
$6,997 BELOW
Instant Market Value of $33,977

Price: $26,980

Mileage: 47,529

Location: Richmond Hill, NY 11418

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2013 BMW X6 xDrive 35i for sale - $26,980, 47,529 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/03/03/15/01/2014_nissan_altima-pic-2185643887128959570-152x114.jpeg

2014 Nissan Altima 2.5 S Used Cars in Richmond Hill, NY 11418

Great Deal
$3,152 BELOW
Instant Market Value of $13,132

Price: $9,980

Mileage: 35,279

Location: Richmond Hill, NY 11418

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2014 Nissan Altima 2.5 S for sale - $9,980, 35,279 miles with Steel Wheels, Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 15, 2017
Wonderful and prompt service walked in in a cab and walked out with a carr within 3 hrs
1 of 1 people found this review helpful.
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Response from Queens Auto Mall:

Thank you for sharing your great experience! Give us a call if there is anything else we can help you with. -QAM Team
Apr 10, 2017
Eddy Persaud
My sales person was very helpful and friendly, along with other staff
2 of 2 people found this review helpful.
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Mar 28, 2017
Guru9GM3
Initial Contact, then several other emails.
1 of 3 people found this review helpful.
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Mar 25, 2017
Hazels
I contacted the dealer about the 2012 Toyota Sienna XLE they advertised since I was interested in this car but received an alert from another website that it was SOLD! The dealer assured me that they still have the car. However, as soon as I had specific questions about the car itself, about a possible test drive - they never responded. I sent several emails to their "internet" sales person, but she simply ignored all of my emails, and did not bother to respond to any of them, as soon as it became evident that it won't be easy to lure me in. It became evident that they just used this car as a bait to get me to their lot, even though I told them that I would have to take a day off and rent a car to get there. They have no conscience what so ever. Their only purpose is to get the customer into the dealership then try to sell whatever they want to sell, which is usually at a far higher rate than what I planned to spend and regardless of my interest. I would never buy anything from here and tell everyone to STAY AWAY from this place.
21 of 22 people found this review helpful.
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Mar 17, 2017
Fast response and great help
1 of 4 people found this review helpful.
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Mar 8, 2017
They told me it's available, but after I got there I didn't find it, they try show me another piece of garbage, but I didn't buy any
32 of 35 people found this review helpful.
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Feb 27, 2017
sks707
It was horrible. It was a 4 hrs waste of time. There was a major disconnect as the sales rep Fred did not know the status of the inventory. Selena the call rep confirmed that the car is available before my visit. I wasted 30 mins searching for the car with the sales rep. Another 30 mins checking the car as it had to be jump started although I had an appointment. When I insisted talking to the manager on price there was a major reluctance from Fred. At last I had to escalate when the manager Ray met me. He walked out asking me to wait then came back and told me the car is already sold. If you are prepared to waste your valuable time, you may visit.
46 of 48 people found this review helpful.
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Feb 25, 2017
They are scams, I went in 2 times and they said the car I went to See was ready for sale when it really wasn't, it was sitting in there lot with flat tires and battery was no good to even start the car
39 of 40 people found this review helpful.
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Feb 21, 2017
Responsive, but deceptive pricing structure(the advertised price was not including a $2000 cash down payment) just ended up wasting my time. Nice people though.
30 of 31 people found this review helpful.
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Feb 1, 2017
Disgusting. Bait and switch. Call me 5 times to make sure I'm coming to see the car including morning that I'm going. Twice as a matter of fact. Get there no one knows where the car is walk us over to three different places all the while telling what I should look at. Then scream at my wife when she got disgusted with the whole scan. This was one of the worst experiences I have ever had trying to buy a vehicle. NO ONE SHOULD EVER GO TO THIS PLACE.
104 of 106 people found this review helpful.
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Feb 1, 2017
It was a Horrible Experience, I was pushed into another vehicle due to the banks not wanting to finance a vehicle with 7 previous owners, then tried to have me pay 24% interest. Would not recommend to anyone.
71 of 73 people found this review helpful.
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Jan 17, 2017
Dealer experience was good, research of vehicle & travel time made it not worth going to dealer.
17 of 40 people found this review helpful.
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Jan 14, 2017
JayEGee
I wanted to pay for the car with a certified bank check. Advertised price was only good if car financed through them. They wouldn't even let me test drive the car until I discussed financing the car.
79 of 82 people found this review helpful.
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Jan 5, 2017
No test drive at scheduled appointment offered. Higher price than ad showed (there are some explanations from dealer about it). Loan proposed with 8.99%. No customer parking. I would not go there again.
71 of 73 people found this review helpful.
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Dec 19, 2016
Seems like big scam I didn't bought car from this company . They hang up the phone when I ask why the car was online for one price and when I want to buy it with cash it went up 7k , really ??? Not sure how ppl buy from them
91 of 94 people found this review helpful.
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Dec 8, 2016
Haven't been able to make it to the dealer yet.
8 of 52 people found this review helpful.
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Dec 8, 2016
They are going to tell you the car is available, but when you get there to see it they're are going to show you around as if bringing you to the car, just to tell you it's no longer available, and try to sell you one "like" it for more money and through financing
77 of 79 people found this review helpful.
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Nov 26, 2016
I don't know how this dealer is still able to post ads on these car sale websites. The websites must have some stock or financial agreement with each other. Multiple reviews have stated they post cars which aren't currently in their possession to drive customers there. You call and ask him the car is available and they said yes. Then when you get there they try and have you fill out paperwork and the whole 9 yards before even seeing the car. Then when you want to see the car it's being serviced for repairs. Is this a joke? I has an appointment to see the car then all the sudden it's not there. Then they ask you a question if you like any car there they have available like get the he'll out of here. I warned anybody just don't waste your time going to this dealer for any ads you see because its simply a bait and switch scheme.
107 of 112 people found this review helpful.
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Nov 23, 2016
Told me all 3 cars I saw online are gone and proceed to try to sell me more expensive car, which is fine. But then they said if I don't financing it though them, I will have to pay the retail price, which is twice as much. But if I do decide to finance through them, then the processing fee is $2k. ???? Stay away from this dealer, they will post great deals online to get you to go to the store. I believe this is a scam or at least not a honest business.
87 of 88 people found this review helpful.
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Oct 26, 2016
No star for this crazy people . They lie on net . They call me come and we give u Internet prize and then they try to over charge me . Don't go there
93 of 97 people found this review helpful.
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Oct 25, 2016
Dealer rep was cordial and straightforward with feedback. Also, assured me of other options within the company's inventory similar to my car search. Great lady.
7 of 50 people found this review helpful.
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Oct 24, 2016
Very good!
4 of 57 people found this review helpful.
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Oct 15, 2016
Terrible they show you ad for one price and when you go there they told you a different price tripple scammers.
77 of 80 people found this review helpful.
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Oct 8, 2016
Their out the door price was 14300 for a $11500 car
73 of 76 people found this review helpful.
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Oct 3, 2016
Excellent Customer Service! They were willing to give me a "final" price over phone, including fees, taxes, etc. (talk to Billy) VERY TRANSPARENT!! NO FALSE ADVERTISMENT!! Unfortunately I couldn't get there to close deal (far distance) fast enough. The car was already gone! Oh, they are not PUSHY at all, they just did a courtesy follow up. To give you an idea, of the charges: Car Price on CarGuru: $11,800 Reconditioning Fee: $900 (replace brakes, tires, etc) NY Taxes: $1,111 Registration Transfer: (whatever was left on my other car) They offered an estimate financing deal based on my credit and downpayment. Billy is the guy to talk to!
11 of 53 people found this review helpful.
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Sep 29, 2016
Good customer service through the phone
2 of 35 people found this review helpful.
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Sep 26, 2016
very good
3 of 34 people found this review helpful.
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Sep 20, 2016
They would not tell me what their dealer fees were at first and then let me know the fees were $1,800... very shady
62 of 63 people found this review helpful.
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Sep 18, 2016
If I could give this dealership minus 5 stars I would. Back and forth e-mails never answering my 1 question which was very simple. I wanted to know if there was damage on the passenger rear quarter panel. After almost 3 weeks of asking, I finally realized that this is not a real dealership and is certainly not reputable.
47 of 49 people found this review helpful.
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Sep 15, 2016
Car wasn't there and the price didn't reflect the online price. I traveled 500 miles to get this vehicle and the staff was very rude and not attentive at all. Worst place to do business
58 of 59 people found this review helpful.
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Sep 13, 2016
Awesome!!!
3 of 34 people found this review helpful.
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Aug 23, 2016
Very nice people specially Ray .
3 of 32 people found this review helpful.
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Aug 16, 2016
They say the car is already sold yet its still on the site weeks later. Said they would contact me back and never did.
34 of 36 people found this review helpful.
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Aug 14, 2016
cjany
I plan to visit soon s I can, spoke with them many times. I can't wait to see what they have, I'm excited about the possibility's.
2 of 32 people found this review helpful.
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Aug 9, 2016
Spoke to Dealership and advised no longer necessary. They have bevome annoying via email
23 of 24 people found this review helpful.
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Jul 25, 2016
Automated emails, didn't listen at all. Put me on a mailing list. Asked for a sales manager to reach out, no response. Couldnt remember what car I was inquiring about.
30 of 31 people found this review helpful.
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Jul 19, 2016
Chap1981
Car had salvage title. Harassed me to try and come in to their dealership after telling them constantly I wasn't interested.
29 of 30 people found this review helpful.
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Jul 12, 2016
Car look at wasn't as good as it was presented in the picture. Wasted my time going their.
14 of 17 people found this review helpful.
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Jul 4, 2016
Quick response
1 of 24 people found this review helpful.
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Jun 13, 2016
Very good
1 of 25 people found this review helpful.
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May 9, 2016
Good
1 of 26 people found this review helpful.
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May 2, 2016
The prose for all cars will be much higher from what you see online. Dealer forces you to finance
28 of 29 people found this review helpful.
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Mar 1, 2016
They sold the car that they told me to come get
24 of 25 people found this review helpful.
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Jan 29, 2016
jnrlewis
Warning!!! Lot of touch up paint and so so so shady. I dealt with the appointment cordinator who setup the appointment at 8pm, since I live 2.5hrs away and she said they would stay late. So before I left I called to confirm that the car will be drivable and that my main purpose is to drive the vehicle. She said it will be ready and that she would be there. I left early and got there at 7:15pm. At the reception desk a saleman walked by burped loudly and was proud about it, so I commented that it was really unprofessional. I asked for my contact and they said she wasn't there and that a different salesperson would help me. I was financing so he said before we drive the car I have to fill out a credit application. I have never done this in my life. He then asked for my w2s and I said no one told me I had to have my w2 and an approved loan to drive a vehicle. He said that it is the dealership's policy. I later called the dealer and talked to the appointment coordinator and told her that she should have told me their policy of having to be approved first, which would have led me to just test drive the vehicle any where and then just apply at their dealer. Also, I had an 2007 Audi S4 was trading in but the salesmen kept saying how do we know if the bank is going to give you a second or third loan. I had to tell him twice i didnt owe money on the car and didnt have any debt and that I make significant income. I told him i was there to drive the vehicle and not sign paperwork, because I am comparing the 2010 Panamera Turbo against a 2012 Panameta S4 17k miles with 100k warranty at a Porsch dealer that is the same price. I didn't want them blasting my credit report with tons of credit checks dropping my score. He went to get his manager who came out and went right into the fact that he isn't going to let the vehicle out of the building 15 min. before they close, and that there is no way we can close the deal that night. I told him that I got there at 7:15pm, that I had a 8pm appointment, drove 2.5hrs to get there, was never told about their policy and not even sure if I am buying thier .. He should have made an exception because no one drives 2.5 hrs to kick tires. I told him I kept my word and even showed up early and that he should keep his word that I could test drive the vehicle. I repeated my self that he should keep his word and he refused. I told him that he should be embarrassed and he just kept say he is not. I asked for the general manager multiple times by phone but neither available and never called me back. I imagine they take advantage of people who have never bought a car to force them to by their car by degrading their credit report.
45 of 45 people found this review helpful.
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Jan 13, 2016
The salesman was very helpful. The photos posted were very misleading. The vehicle has a lot of damage but the photos showed a clean pristine vehicle. The price didn't match the condition of the vehicle. Very disappointing.
28 of 28 people found this review helpful.
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Oct 22, 2015
what i like most about the queens auto is how the display car is shown in detail
0 of 22 people found this review helpful.
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Read 19 old reviews
Apr 17, 2015
They no longer had the car no place to park
9 of 14 people found this review helpful.
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Mar 14, 2015
jaimatia
5
I contacted dealer and they indicated that they would reach out to me once they post photos. However, there was no response call
21 of 21 people found this review helpful.
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Dec 31, 2014
Good
0 of 10 people found this review helpful.
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Sep 3, 2014
Worst experience ever, lied about having a specific car just to get us there and still did not take the car off of multiple sites (including eBay auction) until weeks later,
8 of 8 people found this review helpful.
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Aug 31, 2014
I actually bought a Nissan rogue (because the murano was never there) they advertise a $6k car to get u there; when u get there "...it's just sold....." The Nissan rouge has a dented panel & missing the gps chip I was told I would have in 1 week (being shipped from the dealer) went there "the mechanics left" no one called me yet, no one answered my email!! I am not important anymore, I already bought the car!! No gps usage and a dented back panel!! Would I go back there to buy my daughters 1st car? Hell no!'
5 of 6 people found this review helpful.
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Aug 11, 2014
They called me and contacted me by email.
0 of 3 people found this review helpful.
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Jul 30, 2014
Nice people. I was happy with proposals and found them professional
0 of 4 people found this review helpful.
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Jul 8, 2014
Available and quick response.
0 of 4 people found this review helpful.
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Jun 27, 2014
Lot's of contact, early & timely, which was good. However, she wouldn't answer my specific questions, and ultimately switched to a different vehicle out of my price range. Smells like a bait & switch.
7 of 7 people found this review helpful.
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Jun 19, 2014
Great customer service
0 of 4 people found this review helpful.
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May 30, 2014
No price listed and gave me a 5k price above market value.
8 of 8 people found this review helpful.
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May 16, 2014
Excellent
0 of 6 people found this review helpful.
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Apr 10, 2014
responded however they have a BB action against them. Better Business bureau took action against this dealer
7 of 7 people found this review helpful.
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Mar 20, 2014
very responsive
0 of 3 people found this review helpful.
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Aug 12, 2013
i went there to trade in a car. they offered me half of its value very disapointed
3 of 3 people found this review helpful.
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Nov 23, 2012
bmfgfw
30
selling wrecks staff have no class
5 of 5 people found this review helpful.
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Jul 7, 2012
I wasnt given a test drive option. Was told I had 30 days to drive it and as a new buyer I said ok. I picked up the car and I noticed something was wrong with the transmission. I called the next day and they rebuilt the transmission. Now I'm stuck with a car that I'm still paying for and I'm now afraid that it could go bad again once the 4 months warranty runs out. PLEASE do yourself a favor and if your buying from them don't buy the car unless you test drive it.
3 of 3 people found this review helpful.
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Oct 6, 2011
i bought a pickup truck , i made big mistake buying from them, since the next i have been taking back to them to fix check in engine light and just been 16 days i bought it and i been there 6 times already. everything new story. everytime i call they say bring it in will fix it . not been able to fix it yet.
5 of 5 people found this review helpful.
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Aug 30, 2011
Unprofessional... Its like I was visiting a Brooklyn chop shop runned by a bunch of wanna bees
6 of 6 people found this review helpful.
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1 review

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