Queens Auto Mall

134-01 Atlantic Avenue
Richmond Hill, NY 11418

Sales: (347) 535-3907

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https://static.cargurus.com/images/forsale/2017/11/07/18/33/2014_infiniti_qx70-pic-4728946849283021813-152x114.jpeg

2014 INFINITI QX70 AWD Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 98,311

Location: Richmond Hill, NY 11418

Average time on market: 43 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Iridium Blue Description: Used 2014 INFINITI QX70 AWD for sale , 98,311 miles with Sunroof/Moonroof, Alloy Wheels
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2016 Nissan Maxima SV Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 38,290

Location: Richmond Hill, NY 11418

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Pearl White Description: Used 2016 Nissan Maxima SV for sale , 38,290 miles with Navigation System, Alloy Wheels
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2014 BMW 5 Series 535i xDrive Sedan AWD Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 82,000

Location: Richmond Hill, NY 11418

Average time on market: 48 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Callisto Gray Metallic Description: Used 2014 BMW 5 Series 535i xDrive Sedan AWD for sale , 82,000 miles with Leather Seats, Sunroof/Moonroof, Navigation System, SE Package, Sound Package
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2012 Nissan Altima 2.5 S Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 40,551

Location: Richmond Hill, NY 11418

Average time on market: 26 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Tuscan Sun Metallic Description: Used 2012 Nissan Altima 2.5 S for sale , 40,551 miles
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2014 BMW X1 xDrive28i AWD Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 68,535

Location: Richmond Hill, NY 11418

Average time on market: 53 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Lemans Blue Metallic Description: Used 2014 BMW X1 xDrive28i AWD for sale , 68,535 miles with Navigation System, Backup Camera
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2011 BMW 3 Series 328i xDrive Wagon AWD Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 73,239

Location: Richmond Hill, NY 11418

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Jet Black Description: Used 2011 BMW 3 Series 328i xDrive Wagon AWD for sale , 73,239 miles with Sunroof/Moonroof
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2011 BMW 5 Series 550i xDrive Sedan AWD Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 79,315

Location: Richmond Hill, NY 11418

Average time on market: 27 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2011 BMW 5 Series 550i xDrive Sedan AWD for sale , 79,315 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2013 Nissan Altima 2.5 S Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 70,482

Location: Richmond Hill, NY 11418

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Metallic Slate Description: Used 2013 Nissan Altima 2.5 S for sale , 70,482 miles
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2013 MINI Cooper Base Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 20,250

Location: Richmond Hill, NY 11418

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2013 MINI Cooper Base for sale , 20,250 miles with Alloy Wheels
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2016 Nissan Sentra S Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 22,766

Location: Richmond Hill, NY 11418

Average time on market: 26 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gun Metallic Description: Used 2016 Nissan Sentra S for sale , 22,766 miles with Steel Wheels
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2015 Toyota RAV4 LE AWD Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 26,410

Location: Richmond Hill, NY 11418

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Gray Metallic Description: Used 2015 Toyota RAV4 LE AWD for sale , 26,410 miles
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2016 Toyota Camry SE Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 52,924

Location: Richmond Hill, NY 11418

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Midnight Black Metallic Description: Used 2016 Toyota Camry SE for sale , 52,924 miles with Alloy Wheels
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2014 Toyota RAV4 LE AWD Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 37,971

Location: Richmond Hill, NY 11418

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Gray Metallic Description: Used 2014 Toyota RAV4 LE AWD for sale , 37,971 miles
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2014 Acura RDX AWD with Technology Package Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 93,964

Location: Richmond Hill, NY 11418

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2014 Acura RDX AWD with Technology Package for sale , 93,964 miles with Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package
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2011 Ford Edge SE Used Cars in Richmond Hill, NY 11418

Price: Negotiable

Mileage: 90,872

Location: Richmond Hill, NY 11418

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2011 Ford Edge SE for sale , 90,872 miles with Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 4, 2017
First of all, sit down and grab a drink....salesman wait outside like the homeless looking for a dollar...the prices shown are only to draw you in...In my situation a list price went from $20,980 to $22,980...even when I showed them the listing...? Then they say that that doesn't include $2k down? So then the price goes up to $24,980. They will never go down on price...you can talk until you are blue in the face. They will gloss over any repairs needed to the car and say its fine. They try to get you to finalize a contract before seeing if they did any repairs or addressed any concerns. Of course they try to sell you a very expensive warranty, which probably has more loop holes than swiss cheese. THEN comes the FEES...oh yes...roughly $2K to $3K. THEN they give you a 6% interest, even if you are a 700 credit score. So when you walk into this place...just add $5k to $7k to the price and hope your car is worth it. They say they are the lowest prices in the country...sure on the internet...but when you get there it all changes...at least for me it did. I had to give a 1 star rating..otherwise it would be a 0....Deal with a private owner instead of this place.
3 of 3 people found this review helpful.
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Dec 4, 2017
Initial response quick and responsive but the issues are that they insisted on financing when I wanted to pay in full, also they are very opaque with costs and now having problems with the car- check engine light and struts and can only get an appointment a week out near the dealer which is in no way convenient
1 of 1 people found this review helpful.
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Dec 2, 2017
Bait and switch!!! Went to see a car they advertised for an attractive price when i got there after driving for an hour and speaking with a sales rep. Before I got there they told me it sold 3 hours ago but they have other ones. I would not go back there.
4 of 4 people found this review helpful.
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Nov 29, 2017
Great online experience
0 of 3 people found this review helpful.
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Nov 28, 2017
The dealer ship lies. They claim they dont take deposits and hold vehicles, yet they took a deposit from someone and held the vehicle for about 2 weeks when I was ready to buy. They also never took the vehicle off the site yet they claimed the vehicle was sold. The price advertise is not the price of the vehicle, they add 2gs to the price claiming that the internet price is showed after a 2gs down payment. The experience was very very bad. I would not reccomend this place to anyone
9 of 10 people found this review helpful.
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Nov 21, 2017
Great dealer
0 of 4 people found this review helpful.
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Nov 20, 2017
Guru94L7J
Yes this dealership contacted me but I purchased elsewhere.
3 of 5 people found this review helpful.
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Nov 20, 2017
They responded very quickly I just haven't had the opportunity or time to get back in touch with them
0 of 2 people found this review helpful.
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Nov 19, 2017
Very helpful on qualifications for financing. Good friendly staff and knowledgable.
3 of 8 people found this review helpful.
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Nov 18, 2017
GuruZLWVR
Nice people, but the price wasn't what it said it was, they said you add on 2000 of down payment, and the cars were dirty inside
18 of 18 people found this review helpful.
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Nov 17, 2017
I did not like how works. When I went to the dealer they said the price on the web was not the real price, I have to add $2,000 more to the displayed price.
40 of 40 people found this review helpful.
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Nov 14, 2017
When I got there I was told two thousand dollars down which is separate from the price advertised and that the person I spoke to over the phone only makes appointments. Then I was shown other vehicles. The sales representative was so rude and didn’t show any interest
39 of 40 people found this review helpful.
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Nov 14, 2017
GuruG6JF
When I got there , 30 minutes into looking at the car, the sales person tells me that I have to FINANCE at LEAST half the car price. The reason they have low prices LISTED is because they get a KICK BACK from the bank that can range as HIGH as $3,000 depending on your Credit Score. Plus you get penalized if you want to pay for the car all in Cash. What a waste of time. They will appear always on the best price or below price but don't be fooled as they get you on the back end with this bank finance fee. They call it a BANK APPLICATION FEE. Don't go, you will be disappointed. Hidden fees will jack up the cost of your car purchase.
53 of 54 people found this review helpful.
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Nov 11, 2017
azizoulaye
Quick response
6 of 18 people found this review helpful.
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Nov 11, 2017
Guru9T99L
I Haven't Actually Seen The Car Close Up! But I Would Like To Know Its Overall Condition And More Photos! I Understand Its been in An accident! The price seems to be a great buy! But soon as One discusses Terms The price begins to elevate And a good buy turns out to be a headache! I'm A Army Ranger And Have endured Headaches But Not At The Price Of My Piece Of Mind And Hard Earned Cash From Driving Tractor Trailers! If At All Possible You Really Want To Come To Terms I'll Keep In Touch! I've Been Looking At 8 2012s Color And Style Is What Impresses Me And Overall Condition Of This Fine Looking Vehicle And The Price! Peaceeeee Out Talk Later
5 of 14 people found this review helpful.
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Nov 9, 2017
Good place
2 of 16 people found this review helpful.
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Nov 7, 2017
Kev015
Mrs sue is great and she was willing to work eith me when i couldn't make my appointment
0 of 12 people found this review helpful.
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Nov 5, 2017
Dealer contacted me right away.
0 of 12 people found this review helpful.
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Nov 4, 2017
I went to see 2008 Mini Cooper S, which online price was $5980. When I told them yes I want to buy the car, then they increase the to $7980. Which they said $2000 down payment cash. Do not recommend to anyone.
61 of 64 people found this review helpful.
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Nov 2, 2017
They called me .we have fixed an appointment. When i got there,the car was sold .lack of communication between us.waste of time (mine)
35 of 37 people found this review helpful.
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Nov 1, 2017
Very friendly
0 of 14 people found this review helpful.
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Oct 27, 2017
The worst experience ever...i was told by them that the car I wanted was there...so I drove 2hrs to see it...and they told me that they couldn't find the car...that it's lost...how do you lose a car....so I drove 2hrs for nothing
70 of 72 people found this review helpful.
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Oct 24, 2017
Joe Lowery
Good dealer ship I spoke to some one name Selena and she was amazing and helped me out a lot
1 of 18 people found this review helpful.
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Oct 20, 2017
MrHaigler2412
Everything nice made me feel really comfortable about this car just hoping all goes well when i come in for the car ....But excellent customer service
4 of 18 people found this review helpful.
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Oct 20, 2017
GuruZDB26
They responded fast
3 of 18 people found this review helpful.
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Oct 19, 2017
rencruise
I strongly suggest avoiding Queens Auto Mall. This place of business is shady. The prices listed are only good if you finance through them. Upon making my initial inquiry about the car, I asked if the price I saw online was accurate. Now, I know why they avoided answering that question. Likewise, the advertised priced does not include a required downlayment. When I stated I wanted to make a cash deal, the price of the car I was interested in increased by $4500. Buyer beaware!
106 of 108 people found this review helpful.
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Oct 18, 2017
GuruZ9JM8
They were quickly responding to my request.
1 of 17 people found this review helpful.
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Oct 14, 2017
Juzguru
I had an excellent experience purchasing my first Mercedes-Benz, the dealers did an excellent job of assisting me through the process.
6 of 25 people found this review helpful.
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Oct 7, 2017
This was by far ... the worst experience ever! They get you in and make lies up and give your false information and will have you stressed and confused. The workers Amer and Mark are miserable liars! They talk in their language and make things up as you go! They offered me a car that I never asked for and it was never on the lot. They told me to give them 250$ if I wanted temporary TAGS the same day of the car purchase! They told me the total price of the car was 7,975 and I had warranty for free included and come to find out .. they added a random 1600 to my total cost and then told me I had to leave because I was standing up against them scammers! I WOULD NOT GO There .. so save yourself he trip and skip please!!! If you need my number for more info try to contact me!
123 of 126 people found this review helpful.
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Sep 30, 2017
I bought the 2009 vw eos please read the fine print before going here to purchase a car the prices listed on line already include a $2000 deposit. I had an engine light go on and had to take the 3 hr drive to get the car serviced and find a way back to jersey ( no loaners ). They did however correct the problem . Please take all things into consideration if you are coming from jersey to purchase a car here.
53 of 55 people found this review helpful.
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Sep 25, 2017
Misleading add. Drove all the way from central jersey to queens to check a car that looked, just to get there and salesman explain that price is based on a $2,000 down..
56 of 58 people found this review helpful.
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Sep 21, 2017
Bad dealer say something before you bye and later dont give you nothing they tellme we goin pure 4 new tire and later pure use tire that no good i dont bye any more in that dealer
45 of 47 people found this review helpful.
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Sep 21, 2017
Shakeen Smith IG:Youngpoetic28
Quick response and very helpful
1 of 28 people found this review helpful.
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Sep 19, 2017
Saw the car. Dealer were great. Not satisfied with the car.
9 of 20 people found this review helpful.
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Response from Queens Auto Mall:

Bilal, Thank you for the feedback! We are happy to hear your experience was positive but would like to look further into any complaints/issues you had with the vehicle. We fully recondition and prep all of our vehicles, leaving little room for dissatisfaction! Please reach out directly to Patrick at (718)523-9090 if you wouldn't mind discussing details. -QAM Team
Sep 12, 2017
Exelente service
1 of 16 people found this review helpful.
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Sep 12, 2017
Didn't like the price switch. When I got there they told me to add $2000 to the advertised price of $5980 PLUS an $1800 car preparation fee...WOW. I had $6500 CASH in my pocket ready to buy a car. Their loss. Show the REAL price and don't waste people's time.
148 of 150 people found this review helpful.
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Sep 7, 2017
Minh Duc Cao
They posted the price to lure you in and said that is only for financing. Even then, you still need to add $2000 to get the correct price. That is very misleading.
103 of 106 people found this review helpful.
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Aug 31, 2017
Terrible dealer. Its a scam DONT WASTE YOUR TIME. Found a car got a certified check. I drove 1-1/2 hours to there location. The price suddenly wasn't what they said. It doubled and the option to purchase was contingent an even higher price. I called several times over the phone to make sure it could happen. They lied and I wasted several hours. They know what there doing is wrong but don't care. I am calling NYS better business bureau.. SERIOUSLY DONT BOTHER it's a bait and switch. By the way place was dead.
98 of 98 people found this review helpful.
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Aug 29, 2017
Nate2real
Not bad at all worked with me even though it took a good 3 weeks they explored all options and made sure we drove out with what we wanted
4 of 24 people found this review helpful.
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Aug 28, 2017
They aren't honest. They are swindlers. The price posted as the price of the car is a lure to get you to come in. They then tell you that amount is financing. The total price of the car is 11,000 so the price is not what you see as advertised. Simple lying.....terrible service and attitude when questioned
88 of 89 people found this review helpful.
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Aug 27, 2017
Guru15MN
This Dealers is great..
2 of 47 people found this review helpful.
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Aug 27, 2017
Scarlett_16
Prices are deceiving. They tell you one price, then when they bring you the papers they tell you the price on the internet is after a $2,000 down payment. Walked away without buying anything.
68 of 71 people found this review helpful.
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Aug 25, 2017
Talked with a guy and he's asking $2000 more than a actual price
57 of 57 people found this review helpful.
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Aug 22, 2017
Pretty standard process here. I had a few cars in mind and called up to make sure they were on the lot. I brought my mechanic for a 2nd opinion and drove out my 550 xdrive in about 3 hours. I'm coming back with my cousin next week. They have tons of cars. Anyone could find a car here
2 of 28 people found this review helpful.
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Aug 22, 2017
Horrible when there with my wife and kids looking for this car. Salesman said car was sold two days latter calls me to let me know the car is available. What type of dealership does that to people.
53 of 55 people found this review helpful.
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Aug 18, 2017
Very responsive and professional team. They helped me get a beautiful Lexus ES! Thank you queens auto!
1 of 28 people found this review helpful.
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Aug 17, 2017
Guru9SJXV
Not to happy. I asked for additional information on the vehicle I was interested in, photos and its condition, but just a general pre-written messag was sent to me. I emailed them twice, and they have yet to send me anything! I'll shop elswhere!
40 of 42 people found this review helpful.
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Aug 16, 2017
Kimfog3
Awfulll. Took them 30 min to locate the car I had appointment to see with three kids. It happened to be at lot across the street. There were rusty razor blades every where and the car was. Which was the biggest piec of junk I've ever seen. Dont think pics shown were even same vehicle. Very disappointed and aggravated. I will never shop there again
46 of 47 people found this review helpful.
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Aug 15, 2017
Refreshing....Extremely honest and polite; accommodating and down to earth. When it comes to working with credit and financing a vehicle that is both attractive yet practical- look no further, Selena is the woman you can rely on.
5 of 32 people found this review helpful.
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Aug 3, 2017
femifemfresh
This was bad, plain and simple. The dealer did not have the vehicle and probably never did. Different sales folks had different stories about the vehicle and they had no decency abut causing me to make multiple trips to the dealership on account they had magically found the car which was a lie. One of my friends described their tactics as a "bait and switch" which was disrespectful as they tried to offer non-comparable year, make and model vehicle instead of the one advertised. Disgraceful and I cannot in good conscience recommend any buyer to shop here.
59 of 62 people found this review helpful.
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Aug 2, 2017
I did not end up buying a car from dealership, so my rating will be on just based on the visit. Initially contacted dealership about an Audi A6 they had in inventory, set up a time to see and test drive vehicle, upon arrival I was told the vehicle sold the day before and was told that it takes a few days for sold vehicles to update on cargurus, even though they sent me a text confirming my appointment the previous day...... the day the car sold. This was a red flag for me. I agreed to look at other cars they had in inventory since I was already there. Many of the cars were luxury cars, but were in rough shape. Mercedes had zip ties on the bumper, cars had high mileage, interiors were worn, missing nobs and asking prices were fairly high and sketchy. The price you see on car gurus is if you finance only, and if you pay the car outright they will charge you more for the vehicle then what is being advertised so I was told. Being an engineer by trade I can tell a lot just by listening to how a car starts and sounds at idle one car an infinity G35 I looked at most deffinetly had future engine and transmission problems if not already but I was told that they perform inspections and was being guaranteed no issues. Like I said prior I did not end up buying a vehicle and can only rate based on browsing but I would make the recommendation to do your research and make sure you bring vehicles to your own mechanic to run diagnostics prior to any purchase from this dealership, also get the VIN directly from the car and search all of the records yourself.
43 of 44 people found this review helpful.
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Jul 29, 2017
Luis Mieses
Excellent
3 of 24 people found this review helpful.
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Jul 26, 2017
Caroline04779
They contacted me and offered all support I needed!
1 of 15 people found this review helpful.
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Jul 25, 2017
Excellent costumer service.
2 of 17 people found this review helpful.
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Jul 20, 2017
Jacobmedders
Awesome
1 of 18 people found this review helpful.
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Jul 14, 2017
TOTAL SCAM!!! the price on the internet is based on a $2000 deposit and only if you finance through them. cars are not ready for test drive even if you make an appointment. took 20 minutes to just find the car no cars have prices on them. they tried to sell me a plug-in prius with no cord to plug it in! don't bother
60 of 63 people found this review helpful.
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Jul 10, 2017
Jaimebet718
Worst dealer ever. No parking for cuatomers and bad service. I called in the morning to go for a test drive and traveled from CT to queens only to find out that the car was on the lift been services and was going go be ready in 2 days.
32 of 32 people found this review helpful.
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Jul 5, 2017
It says on the website the price for the 2014 black Camaro is $13,980. My parents and I drove 2 hours to go look at the car and was going to buy it until we got there. We walk in and asked to look at the Camaro... they didn't know if they even had it. Then we got to the car and the tires were warn down, the car was all scratched and the car rattled when I went to start it. The dealer/manager named John wanted $15,980 for it which is $2,000 more then what they listed for it on the site. Plus I called 3 times to make sure before I drive 2 hours that the price was still the same. I was told it was still $13,980. So my parents and I asked the "manager" John if we could negotiate the car for a lower price. He flat out told my parents no and that we would not find a better deal anywhere else. He told us we weren't listening to him and that if we went anywhere else the price would be higher. The place is a scam.
72 of 73 people found this review helpful.
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Jun 26, 2017
Experience was great
1 of 23 people found this review helpful.
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Jun 20, 2017
I did not purchase the vehicle due the fact that they ad had fine print which states the price is after a $2000.00 down payment. Also I'm upset that I approved a single Credit Check and 3 appeared on my report due to them.
46 of 48 people found this review helpful.
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Jun 19, 2017
the price online stated 10980 then was told it was 12980 never got a copy of papers we signed so have to go back to queens a 1 hour drive from ct have tried to call several times to check on fax i sent for emissions but mo one seems to know so i don't know if they received it have to check when i get there . i was also told we could not get a loan from bethpage credit union and they got us a loan from m and t at 60 months for 5 plus interest for 60 months then i got a letter from bethpage saying i was approved for loan for 72 months at 3 percent so i have tried to email selena several times but not have not been answered and the van had a lot of water damage we had to strip it remove carpet and seats to clean out mud . The staff was very nice and they were great and stayed late to get everything done and we left with van . they just need to be a little more on top of their paper work and follow up . And just advertise the price including 2000 down and they would not get the shock response of thats not really the price it does not include 2000 down so its really this . no one was rude and they were very helpful just need to adjust a few things .
19 of 25 people found this review helpful.
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Jun 14, 2017
The price you see is not the price.It should be posted that thats a finance price after 5 thousand down payment and fees fees and more fees.Scammers
41 of 42 people found this review helpful.
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Jun 3, 2017
I set up an appointment on Friday to for Monday to see the car. Then on Sunday I kept them up to date about my second choice. I called and confirmed Five hours before my appointment time on That day... then I get there to find out that my first choice sold on Friday and second sold that same morning. No one called so I don't make the trip on vain. I had to travel far! I tried to look at other cars but they sarcasm level were too much for me so I had to leave.
39 of 41 people found this review helpful.
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May 18, 2017
Lichman
Told us they had the car in stock when they didn't, knowing that we were booking tickets right then to come and see it, traveling 2 hours expressly for this car. Once we got there they didn't even pretend to apologize but just showed us more expensive versions of the car we had come to see. Finished it all of by insulting us and making sexist comments about me personally. Disgusting dealership that has other terrible reviews online! Read up before you go, and avoid doing business with such scummy characters.
62 of 64 people found this review helpful.
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May 17, 2017
GuruQYN8
Salesman was attentive helpful, was with us throughout. Management needs overhall.
10 of 19 people found this review helpful.
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May 17, 2017
quick response
2 of 17 people found this review helpful.
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May 13, 2017
The price is not the true price.They add another fee of 2500.o.o yo the price.The published price is yo get customers in.
54 of 54 people found this review helpful.
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May 12, 2017
Stealth_2014
Not good , I tried to pay cash and they wanted $5k more for the vehicle because I didnt want to finance. They said the internet price was only if you financed through them . I would never do business with them.
72 of 73 people found this review helpful.
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May 3, 2017
spiritanimal100
Must use company's financing or it doesn't even want to meet you
43 of 43 people found this review helpful.
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May 2, 2017
When I emailed this dealership asking for Carfax, they attempted at getting me to call instead of sending it. When I told them all i would like to see was the Carfax, they never answered me again.
42 of 44 people found this review helpful.
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May 1, 2017
These people lied to me after I gave 6k down payment about the car I wanted, they said it had a lien from the bank and that I could not buy the car.
44 of 44 people found this review helpful.
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Apr 29, 2017
They are a bunch of liars who fake a good price so that you can take a trip there and they can tell you that they just sold the car for double the price that is listed in this website.... I find it very funny that everything got weird after I showed them the ad showing a low price. I called twice and verified with two different people that the van was still in the dealer. I drove all the way from the Bronx to get told a very bad lie. Never again! Beware of this dealer aka scammers.
75 of 77 people found this review helpful.
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Apr 15, 2017
Wonderful and prompt service walked in in a cab and walked out with a carr within 3 hrs
3 of 20 people found this review helpful.
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Response from Queens Auto Mall:

Thank you for sharing your great experience! Give us a call if there is anything else we can help you with. -QAM Team
Apr 10, 2017
Eddy Persaud
My sales person was very helpful and friendly, along with other staff
4 of 26 people found this review helpful.
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Mar 28, 2017
Guru9GM3
Initial Contact, then several other emails.
2 of 24 people found this review helpful.
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Mar 25, 2017
Hazels
I contacted the dealer about the 2012 Toyota Sienna XLE they advertised since I was interested in this car but received an alert from another website that it was SOLD! The dealer assured me that they still have the car. However, as soon as I had specific questions about the car itself, about a possible test drive - they never responded. I sent several emails to their "internet" sales person, but she simply ignored all of my emails, and did not bother to respond to any of them, as soon as it became evident that it won't be easy to lure me in. It became evident that they just used this car as a bait to get me to their lot, even though I told them that I would have to take a day off and rent a car to get there. They have no conscience what so ever. Their only purpose is to get the customer into the dealership then try to sell whatever they want to sell, which is usually at a far higher rate than what I planned to spend and regardless of my interest. I would never buy anything from here and tell everyone to STAY AWAY from this place.
69 of 70 people found this review helpful.
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Mar 17, 2017
Fast response and great help
2 of 25 people found this review helpful.
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Mar 8, 2017
They told me it's available, but after I got there I didn't find it, they try show me another piece of garbage, but I didn't buy any
68 of 73 people found this review helpful.
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Feb 27, 2017
sks707
It was horrible. It was a 4 hrs waste of time. There was a major disconnect as the sales rep Fred did not know the status of the inventory. Selena the call rep confirmed that the car is available before my visit. I wasted 30 mins searching for the car with the sales rep. Another 30 mins checking the car as it had to be jump started although I had an appointment. When I insisted talking to the manager on price there was a major reluctance from Fred. At last I had to escalate when the manager Ray met me. He walked out asking me to wait then came back and told me the car is already sold. If you are prepared to waste your valuable time, you may visit.
87 of 91 people found this review helpful.
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Feb 25, 2017
They are scams, I went in 2 times and they said the car I went to See was ready for sale when it really wasn't, it was sitting in there lot with flat tires and battery was no good to even start the car
75 of 76 people found this review helpful.
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Feb 21, 2017
Responsive, but deceptive pricing structure(the advertised price was not including a $2000 cash down payment) just ended up wasting my time. Nice people though.
53 of 55 people found this review helpful.
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Feb 1, 2017
Disgusting. Bait and switch. Call me 5 times to make sure I'm coming to see the car including morning that I'm going. Twice as a matter of fact. Get there no one knows where the car is walk us over to three different places all the while telling what I should look at. Then scream at my wife when she got disgusted with the whole scan. This was one of the worst experiences I have ever had trying to buy a vehicle. NO ONE SHOULD EVER GO TO THIS PLACE.
145 of 147 people found this review helpful.
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Feb 1, 2017
It was a Horrible Experience, I was pushed into another vehicle due to the banks not wanting to finance a vehicle with 7 previous owners, then tried to have me pay 24% interest. Would not recommend to anyone.
104 of 106 people found this review helpful.
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Jan 17, 2017
Dealer experience was good, research of vehicle & travel time made it not worth going to dealer.
24 of 54 people found this review helpful.
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Jan 14, 2017
JayEGee
I wanted to pay for the car with a certified bank check. Advertised price was only good if car financed through them. They wouldn't even let me test drive the car until I discussed financing the car.
100 of 103 people found this review helpful.
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Jan 5, 2017
No test drive at scheduled appointment offered. Higher price than ad showed (there are some explanations from dealer about it). Loan proposed with 8.99%. No customer parking. I would not go there again.
88 of 90 people found this review helpful.
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Dec 19, 2016
Seems like big scam I didn't bought car from this company . They hang up the phone when I ask why the car was online for one price and when I want to buy it with cash it went up 7k , really ??? Not sure how ppl buy from them
111 of 115 people found this review helpful.
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Dec 8, 2016
Haven't been able to make it to the dealer yet.
8 of 64 people found this review helpful.
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Dec 8, 2016
They are going to tell you the car is available, but when you get there to see it they're are going to show you around as if bringing you to the car, just to tell you it's no longer available, and try to sell you one "like" it for more money and through financing
97 of 101 people found this review helpful.
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Nov 26, 2016
I don't know how this dealer is still able to post ads on these car sale websites. The websites must have some stock or financial agreement with each other. Multiple reviews have stated they post cars which aren't currently in their possession to drive customers there. You call and ask him the car is available and they said yes. Then when you get there they try and have you fill out paperwork and the whole 9 yards before even seeing the car. Then when you want to see the car it's being serviced for repairs. Is this a joke? I has an appointment to see the car then all the sudden it's not there. Then they ask you a question if you like any car there they have available like get the he'll out of here. I warned anybody just don't waste your time going to this dealer for any ads you see because its simply a bait and switch scheme.
128 of 133 people found this review helpful.
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Nov 23, 2016
Told me all 3 cars I saw online are gone and proceed to try to sell me more expensive car, which is fine. But then they said if I don't financing it though them, I will have to pay the retail price, which is twice as much. But if I do decide to finance through them, then the processing fee is $2k. ???? Stay away from this dealer, they will post great deals online to get you to go to the store. I believe this is a scam or at least not a honest business.
106 of 108 people found this review helpful.
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Oct 26, 2016
No star for this crazy people . They lie on net . They call me come and we give u Internet prize and then they try to over charge me . Don't go there
115 of 119 people found this review helpful.
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Oct 25, 2016
Dealer rep was cordial and straightforward with feedback. Also, assured me of other options within the company's inventory similar to my car search. Great lady.
7 of 60 people found this review helpful.
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Oct 24, 2016
Very good!
4 of 69 people found this review helpful.
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Oct 15, 2016
Terrible they show you ad for one price and when you go there they told you a different price tripple scammers.
94 of 97 people found this review helpful.
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Oct 8, 2016
Their out the door price was 14300 for a $11500 car
86 of 90 people found this review helpful.
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Oct 3, 2016
Excellent Customer Service! They were willing to give me a "final" price over phone, including fees, taxes, etc. (talk to Billy) VERY TRANSPARENT!! NO FALSE ADVERTISMENT!! Unfortunately I couldn't get there to close deal (far distance) fast enough. The car was already gone! Oh, they are not PUSHY at all, they just did a courtesy follow up. To give you an idea, of the charges: Car Price on CarGuru: $11,800 Reconditioning Fee: $900 (replace brakes, tires, etc) NY Taxes: $1,111 Registration Transfer: (whatever was left on my other car) They offered an estimate financing deal based on my credit and downpayment. Billy is the guy to talk to!
11 of 64 people found this review helpful.
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Sep 29, 2016
Good customer service through the phone
3 of 45 people found this review helpful.
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Sep 26, 2016
very good
4 of 45 people found this review helpful.
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Sep 20, 2016
They would not tell me what their dealer fees were at first and then let me know the fees were $1,800... very shady
77 of 79 people found this review helpful.
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Sep 18, 2016
If I could give this dealership minus 5 stars I would. Back and forth e-mails never answering my 1 question which was very simple. I wanted to know if there was damage on the passenger rear quarter panel. After almost 3 weeks of asking, I finally realized that this is not a real dealership and is certainly not reputable.
62 of 64 people found this review helpful.
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Sep 15, 2016
Car wasn't there and the price didn't reflect the online price. I traveled 500 miles to get this vehicle and the staff was very rude and not attentive at all. Worst place to do business
77 of 78 people found this review helpful.
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Sep 13, 2016
Awesome!!!
4 of 43 people found this review helpful.
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Aug 23, 2016
Very nice people specially Ray .
3 of 41 people found this review helpful.
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Aug 16, 2016
They say the car is already sold yet its still on the site weeks later. Said they would contact me back and never did.
47 of 50 people found this review helpful.
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Aug 14, 2016
cjany
I plan to visit soon s I can, spoke with them many times. I can't wait to see what they have, I'm excited about the possibility's.
2 of 43 people found this review helpful.
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Aug 9, 2016
Spoke to Dealership and advised no longer necessary. They have bevome annoying via email
32 of 35 people found this review helpful.
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Jul 25, 2016
Automated emails, didn't listen at all. Put me on a mailing list. Asked for a sales manager to reach out, no response. Couldnt remember what car I was inquiring about.
43 of 44 people found this review helpful.
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Jul 19, 2016
Chap1981
Car had salvage title. Harassed me to try and come in to their dealership after telling them constantly I wasn't interested.
42 of 43 people found this review helpful.
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Jul 12, 2016
Car look at wasn't as good as it was presented in the picture. Wasted my time going their.
23 of 26 people found this review helpful.
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Jul 4, 2016
Quick response
1 of 32 people found this review helpful.
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Jun 13, 2016
Very good
1 of 32 people found this review helpful.
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May 9, 2016
Good
1 of 33 people found this review helpful.
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May 2, 2016
The prose for all cars will be much higher from what you see online. Dealer forces you to finance
35 of 37 people found this review helpful.
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Mar 1, 2016
They sold the car that they told me to come get
33 of 34 people found this review helpful.
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Jan 29, 2016
jnrlewis
Warning!!! Lot of touch up paint and so so so shady. I dealt with the appointment cordinator who setup the appointment at 8pm, since I live 2.5hrs away and she said they would stay late. So before I left I called to confirm that the car will be drivable and that my main purpose is to drive the vehicle. She said it will be ready and that she would be there. I left early and got there at 7:15pm. At the reception desk a saleman walked by burped loudly and was proud about it, so I commented that it was really unprofessional. I asked for my contact and they said she wasn't there and that a different salesperson would help me. I was financing so he said before we drive the car I have to fill out a credit application. I have never done this in my life. He then asked for my w2s and I said no one told me I had to have my w2 and an approved loan to drive a vehicle. He said that it is the dealership's policy. I later called the dealer and talked to the appointment coordinator and told her that she should have told me their policy of having to be approved first, which would have led me to just test drive the vehicle any where and then just apply at their dealer. Also, I had an 2007 Audi S4 was trading in but the salesmen kept saying how do we know if the bank is going to give you a second or third loan. I had to tell him twice i didnt owe money on the car and didnt have any debt and that I make significant income. I told him i was there to drive the vehicle and not sign paperwork, because I am comparing the 2010 Panamera Turbo against a 2012 Panameta S4 17k miles with 100k warranty at a Porsch dealer that is the same price. I didn't want them blasting my credit report with tons of credit checks dropping my score. He went to get his manager who came out and went right into the fact that he isn't going to let the vehicle out of the building 15 min. before they close, and that there is no way we can close the deal that night. I told him that I got there at 7:15pm, that I had a 8pm appointment, drove 2.5hrs to get there, was never told about their policy and not even sure if I am buying thier .. He should have made an exception because no one drives 2.5 hrs to kick tires. I told him I kept my word and even showed up early and that he should keep his word that I could test drive the vehicle. I repeated my self that he should keep his word and he refused. I told him that he should be embarrassed and he just kept say he is not. I asked for the general manager multiple times by phone but neither available and never called me back. I imagine they take advantage of people who have never bought a car to force them to by their car by degrading their credit report.
66 of 66 people found this review helpful.
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Jan 13, 2016
The salesman was very helpful. The photos posted were very misleading. The vehicle has a lot of damage but the photos showed a clean pristine vehicle. The price didn't match the condition of the vehicle. Very disappointing.
38 of 39 people found this review helpful.
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Read 20 old reviews
Oct 22, 2015
what i like most about the queens auto is how the display car is shown in detail
0 of 31 people found this review helpful.
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Apr 17, 2015
They no longer had the car no place to park
10 of 15 people found this review helpful.
Is this helpful? Yes | No
Mar 14, 2015
jaimatia
5
I contacted dealer and they indicated that they would reach out to me once they post photos. However, there was no response call
23 of 24 people found this review helpful.
Is this helpful? Yes | No
Dec 31, 2014
Good
0 of 13 people found this review helpful.
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Sep 3, 2014
Worst experience ever, lied about having a specific car just to get us there and still did not take the car off of multiple sites (including eBay auction) until weeks later,
9 of 9 people found this review helpful.
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Aug 31, 2014
I actually bought a Nissan rogue (because the murano was never there) they advertise a $6k car to get u there; when u get there "...it's just sold....." The Nissan rouge has a dented panel & missing the gps chip I was told I would have in 1 week (being shipped from the dealer) went there "the mechanics left" no one called me yet, no one answered my email!! I am not important anymore, I already bought the car!! No gps usage and a dented back panel!! Would I go back there to buy my daughters 1st car? Hell no!'
8 of 9 people found this review helpful.
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Aug 11, 2014
They called me and contacted me by email.
0 of 5 people found this review helpful.
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Jul 30, 2014
Nice people. I was happy with proposals and found them professional
0 of 6 people found this review helpful.
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Jul 8, 2014
Available and quick response.
0 of 6 people found this review helpful.
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Jun 27, 2014
Lot's of contact, early & timely, which was good. However, she wouldn't answer my specific questions, and ultimately switched to a different vehicle out of my price range. Smells like a bait & switch.
9 of 9 people found this review helpful.
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Jun 19, 2014
Great customer service
0 of 6 people found this review helpful.
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May 30, 2014
No price listed and gave me a 5k price above market value.
9 of 9 people found this review helpful.
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May 16, 2014
Excellent
0 of 7 people found this review helpful.
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Apr 10, 2014
responded however they have a BB action against them. Better Business bureau took action against this dealer
9 of 9 people found this review helpful.
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Mar 20, 2014
very responsive
0 of 4 people found this review helpful.
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Aug 12, 2013
i went there to trade in a car. they offered me half of its value very disapointed
4 of 4 people found this review helpful.
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Nov 23, 2012
bmfgfw
30
selling wrecks staff have no class
6 of 7 people found this review helpful.
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Jul 7, 2012
I wasnt given a test drive option. Was told I had 30 days to drive it and as a new buyer I said ok. I picked up the car and I noticed something was wrong with the transmission. I called the next day and they rebuilt the transmission. Now I'm stuck with a car that I'm still paying for and I'm now afraid that it could go bad again once the 4 months warranty runs out. PLEASE do yourself a favor and if your buying from them don't buy the car unless you test drive it.
3 of 4 people found this review helpful.
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Oct 6, 2011
i bought a pickup truck , i made big mistake buying from them, since the next i have been taking back to them to fix check in engine light and just been 16 days i bought it and i been there 6 times already. everything new story. everytime i call they say bring it in will fix it . not been able to fix it yet.
6 of 6 people found this review helpful.
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Aug 30, 2011
Unprofessional... Its like I was visiting a Brooklyn chop shop runned by a bunch of wanna bees
7 of 7 people found this review helpful.
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