Queens Auto Mall

134-01 Atlantic Avenue
Richmond Hill, NY 11418

Sales: (347) 535-3907

Today 9:00am - 9:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/08/10/06/15/2008_infiniti_fx35-pic-7516005653205484764-152x114.jpeg

2008 INFINITI FX35 AWD Used Cars in Richmond Hill, NY 11418

Great Deal
$5,279 BELOW
CarGurus IMV of $12,259

Price: $6,980

Mileage: 108,815

Location: Richmond Hill, NY 11418

Average time on market: 61 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2008 INFINITI FX35 AWD for sale - $6,980, 108,815 miles
https://static.cargurus.com/images/forsale/2017/08/10/16/08/2013_ford_taurus-pic-1652107273973823537-152x114.jpeg

2013 Ford Taurus Limited Used Cars in Richmond Hill, NY 11418

Great Deal
$5,698 BELOW
CarGurus IMV of $13,678

Price: $7,980

Mileage: 67,689

Location: Richmond Hill, NY 11418

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Purple Description: Used 2013 Ford Taurus Limited for sale - $7,980, 67,689 miles
https://static.cargurus.com/images/forsale/2017/08/10/06/15/2013_chrysler_200-pic-6757278454068818224-152x114.jpeg

2013 Chrysler 200 Limited Used Cars in Richmond Hill, NY 11418

Great Deal
$4,216 BELOW
CarGurus IMV of $12,196

Price: $7,980

Mileage: 28,345

Location: Richmond Hill, NY 11418

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: True Blue Pearl Description: Used 2013 Chrysler 200 Limited for sale - $7,980, 28,345 miles
https://static.cargurus.com/images/forsale/2017/08/10/06/15/2014_nissan_altima-pic-3292214880653940126-152x114.jpeg

2014 Nissan Altima 2.5 S Used Cars in Richmond Hill, NY 11418

Great Deal
$4,398 BELOW
CarGurus IMV of $11,378

Price: $6,980

Mileage: 64,890

Location: Richmond Hill, NY 11418

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2014 Nissan Altima 2.5 S for sale - $6,980, 64,890 miles
https://static.cargurus.com/images/forsale/2017/08/10/06/15/2014_chrysler_200-pic-601607732877327406-152x114.jpeg

2014 Chrysler 200 Limited Used Cars in Richmond Hill, NY 11418

Great Deal
$4,038 BELOW
CarGurus IMV of $13,018

Price: $8,980

Mileage: 23,900

Location: Richmond Hill, NY 11418

Average time on market: 61 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2014 Chrysler 200 Limited for sale - $8,980, 23,900 miles
https://static.cargurus.com/images/forsale/2017/08/10/06/15/2013_dodge_journey-pic-4701392946156036661-152x114.jpeg

2013 Dodge Journey SXT AWD Used Cars in Richmond Hill, NY 11418

Great Deal
$4,389 BELOW
CarGurus IMV of $11,369

Price: $6,980

Mileage: 93,656

Location: Richmond Hill, NY 11418

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Orange Description: Used 2013 Dodge Journey SXT AWD for sale - $6,980, 93,656 miles
https://static.cargurus.com/images/forsale/2017/08/21/09/01/2010_mercedes-benz_m-class-pic-49944538962002491-152x114.jpeg

2010 Mercedes-Benz M-Class ML 350 4MATIC Used Cars in Richmond Hill, NY 11418

Great Deal
$5,072 BELOW
CarGurus IMV of $16,052

Price: $10,980

Mileage: 78,747

Location: Richmond Hill, NY 11418

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2010 Mercedes-Benz M-Class ML 350 4MATIC for sale - $10,980, 78,747 miles
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2010 Chevrolet Traverse LT2 AWD Used Cars in Richmond Hill, NY 11418

Great Deal
$4,708 BELOW
CarGurus IMV of $12,688

Price: $7,980

Mileage: 92,284

Location: Richmond Hill, NY 11418

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2010 Chevrolet Traverse LT2 AWD for sale - $7,980, 92,284 miles
https://static.cargurus.com/images/forsale/2017/08/10/06/15/2005_bmw_6_series-pic-5444408325070285921-152x114.jpeg

2005 BMW 6 Series 645i Convertible Used Cars in Richmond Hill, NY 11418

Great Deal
$6,916 BELOW
CarGurus IMV of $12,896

Price: $5,980

Mileage: 94,120

Location: Richmond Hill, NY 11418

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Gold Description: Used 2005 BMW 6 Series 645i Convertible for sale - $5,980, 94,120 miles
https://static.cargurus.com/images/forsale/2017/08/21/09/30/2015_mazda_mazda3-pic-1784803759165112800-152x114.jpeg

2015 Mazda MAZDA3 i SV Used Cars in Richmond Hill, NY 11418

Great Deal
$4,017 BELOW
CarGurus IMV of $11,997

Price: $7,980

Mileage: 47,197

Location: Richmond Hill, NY 11418

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Mazda MAZDA3 i SV for sale - $7,980, 47,197 miles
https://static.cargurus.com/images/forsale/2017/08/10/06/15/2011_honda_civic-pic-5542431789451716892-152x114.jpeg

2011 Honda Civic LX Used Cars in Richmond Hill, NY 11418

Great Deal
$3,628 BELOW
CarGurus IMV of $9,608

Price: $5,980

Mileage: 52,646

Location: Richmond Hill, NY 11418

Average time on market: 19 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2011 Honda Civic LX for sale - $5,980, 52,646 miles
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2013 Audi A4 2.0T Quattro Premium Used Cars in Richmond Hill, NY 11418

Great Deal
$4,575 BELOW
CarGurus IMV of $17,555

Price: $12,980

Mileage: 57,785

Location: Richmond Hill, NY 11418

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2013 Audi A4 2.0T Quattro Premium for sale - $12,980, 57,785 miles
https://static.cargurus.com/images/forsale/2017/08/10/06/15/2014_jeep_grand_cherokee-pic-6044644875748877738-152x114.jpeg

2014 Jeep Grand Cherokee Limited 4WD Used Cars in Richmond Hill, NY 11418

Great Deal
$4,777 BELOW
CarGurus IMV of $25,757

Price: $20,980

Mileage: 44,315

Location: Richmond Hill, NY 11418

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 Jeep Grand Cherokee Limited 4WD for sale - $20,980, 44,315 miles
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2012 Toyota RAV4 Base 4WD Used Cars in Richmond Hill, NY 11418

Great Deal
$4,028 BELOW
CarGurus IMV of $12,008

Price: $7,980

Mileage: 93,544

Location: Richmond Hill, NY 11418

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Brown Description: Used 2012 Toyota RAV4 Base 4WD for sale - $7,980, 93,544 miles
https://static.cargurus.com/images/forsale/2017/08/10/16/35/2010_bmw_3_series-pic-6115765848128326050-152x114.jpeg

2010 BMW 3 Series 328i xDrive Coupe SULEV Used Cars in Richmond Hill, NY 11418

Great Deal
$4,003 BELOW
CarGurus IMV of $10,983

Price: $6,980

Mileage: 96,825

Location: Richmond Hill, NY 11418

Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2010 BMW 3 Series 328i xDrive Coupe SULEV for sale - $6,980, 96,825 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 22, 2017
Pretty standard process here. I had a few cars in mind and called up to make sure they were on the lot. I brought my mechanic for a 2nd opinion and drove out my 550 xdrive in about 3 hours. I'm coming back with my cousin next week. They have tons of cars. Anyone could find a car here
Is this review helpful? Yes | No
Aug 22, 2017
Horrible when there with my wife and kids looking for this car. Salesman said car was sold two days latter calls me to let me know the car is available. What type of dealership does that to people.
Is this review helpful? Yes | No
Aug 18, 2017
Very responsive and professional team. They helped me get a beautiful Lexus ES! Thank you queens auto!
Is this review helpful? Yes | No
Aug 17, 2017
Guru9SJXV
Not to happy. I asked for additional information on the vehicle I was interested in, photos and its condition, but just a general pre-written messag was sent to me. I emailed them twice, and they have yet to send me anything! I'll shop elswhere!
3 of 4 people found this review helpful.
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Aug 16, 2017
Kimfog3
Awfulll. Took them 30 min to locate the car I had appointment to see with three kids. It happened to be at lot across the street. There were rusty razor blades every where and the car was. Which was the biggest piec of junk I've ever seen. Dont think pics shown were even same vehicle. Very disappointed and aggravated. I will never shop there again
3 of 3 people found this review helpful.
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Aug 15, 2017
Refreshing....Extremely honest and polite; accommodating and down to earth. When it comes to working with credit and financing a vehicle that is both attractive yet practical- look no further, Selena is the woman you can rely on.
2 of 6 people found this review helpful.
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Aug 3, 2017
femifemfresh
This was bad, plain and simple. The dealer did not have the vehicle and probably never did. Different sales folks had different stories about the vehicle and they had no decency abut causing me to make multiple trips to the dealership on account they had magically found the car which was a lie. One of my friends described their tactics as a "bait and switch" which was disrespectful as they tried to offer non-comparable year, make and model vehicle instead of the one advertised. Disgraceful and I cannot in good conscience recommend any buyer to shop here.
15 of 15 people found this review helpful.
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Aug 2, 2017
I did not end up buying a car from dealership, so my rating will be on just based on the visit. Initially contacted dealership about an Audi A6 they had in inventory, set up a time to see and test drive vehicle, upon arrival I was told the vehicle sold the day before and was told that it takes a few days for sold vehicles to update on cargurus, even though they sent me a text confirming my appointment the previous day...... the day the car sold. This was a red flag for me. I agreed to look at other cars they had in inventory since I was already there. Many of the cars were luxury cars, but were in rough shape. Mercedes had zip ties on the bumper, cars had high mileage, interiors were worn, missing nobs and asking prices were fairly high and sketchy. The price you see on car gurus is if you finance only, and if you pay the car outright they will charge you more for the vehicle then what is being advertised so I was told. Being an engineer by trade I can tell a lot just by listening to how a car starts and sounds at idle one car an infinity G35 I looked at most deffinetly had future engine and transmission problems if not already but I was told that they perform inspections and was being guaranteed no issues. Like I said prior I did not end up buying a vehicle and can only rate based on browsing but I would make the recommendation to do your research and make sure you bring vehicles to your own mechanic to run diagnostics prior to any purchase from this dealership, also get the VIN directly from the car and search all of the records yourself.
12 of 12 people found this review helpful.
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Jul 29, 2017
Luis Mieses
Excellent
1 of 7 people found this review helpful.
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Jul 26, 2017
Caroline04779
They contacted me and offered all support I needed!
1 of 3 people found this review helpful.
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Jul 25, 2017
Excellent costumer service.
2 of 6 people found this review helpful.
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Jul 20, 2017
Jacobmedders
Awesome
1 of 4 people found this review helpful.
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Jul 14, 2017
TOTAL SCAM!!! the price on the internet is based on a $2000 deposit and only if you finance through them. cars are not ready for test drive even if you make an appointment. took 20 minutes to just find the car no cars have prices on them. they tried to sell me a plug-in prius with no cord to plug it in! don't bother
25 of 26 people found this review helpful.
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Jul 10, 2017
Jaimebet718
Worst dealer ever. No parking for cuatomers and bad service. I called in the morning to go for a test drive and traveled from CT to queens only to find out that the car was on the lift been services and was going go be ready in 2 days.
10 of 10 people found this review helpful.
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Jul 5, 2017
It says on the website the price for the 2014 black Camaro is $13,980. My parents and I drove 2 hours to go look at the car and was going to buy it until we got there. We walk in and asked to look at the Camaro... they didn't know if they even had it. Then we got to the car and the tires were warn down, the car was all scratched and the car rattled when I went to start it. The dealer/manager named John wanted $15,980 for it which is $2,000 more then what they listed for it on the site. Plus I called 3 times to make sure before I drive 2 hours that the price was still the same. I was told it was still $13,980. So my parents and I asked the "manager" John if we could negotiate the car for a lower price. He flat out told my parents no and that we would not find a better deal anywhere else. He told us we weren't listening to him and that if we went anywhere else the price would be higher. The place is a scam.
32 of 32 people found this review helpful.
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Jun 26, 2017
Experience was great
1 of 11 people found this review helpful.
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Jun 20, 2017
I did not purchase the vehicle due the fact that they ad had fine print which states the price is after a $2000.00 down payment. Also I'm upset that I approved a single Credit Check and 3 appeared on my report due to them.
22 of 23 people found this review helpful.
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Jun 19, 2017
the price online stated 10980 then was told it was 12980 never got a copy of papers we signed so have to go back to queens a 1 hour drive from ct have tried to call several times to check on fax i sent for emissions but mo one seems to know so i don't know if they received it have to check when i get there . i was also told we could not get a loan from bethpage credit union and they got us a loan from m and t at 60 months for 5 plus interest for 60 months then i got a letter from bethpage saying i was approved for loan for 72 months at 3 percent so i have tried to email selena several times but not have not been answered and the van had a lot of water damage we had to strip it remove carpet and seats to clean out mud . The staff was very nice and they were great and stayed late to get everything done and we left with van . they just need to be a little more on top of their paper work and follow up . And just advertise the price including 2000 down and they would not get the shock response of thats not really the price it does not include 2000 down so its really this . no one was rude and they were very helpful just need to adjust a few things .
8 of 10 people found this review helpful.
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Jun 14, 2017
The price you see is not the price.It should be posted that thats a finance price after 5 thousand down payment and fees fees and more fees.Scammers
20 of 21 people found this review helpful.
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Jun 3, 2017
I set up an appointment on Friday to for Monday to see the car. Then on Sunday I kept them up to date about my second choice. I called and confirmed Five hours before my appointment time on That day... then I get there to find out that my first choice sold on Friday and second sold that same morning. No one called so I don't make the trip on vain. I had to travel far! I tried to look at other cars but they sarcasm level were too much for me so I had to leave.
22 of 24 people found this review helpful.
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May 18, 2017
Lichman
Told us they had the car in stock when they didn't, knowing that we were booking tickets right then to come and see it, traveling 2 hours expressly for this car. Once we got there they didn't even pretend to apologize but just showed us more expensive versions of the car we had come to see. Finished it all of by insulting us and making sexist comments about me personally. Disgusting dealership that has other terrible reviews online! Read up before you go, and avoid doing business with such scummy characters.
48 of 49 people found this review helpful.
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May 17, 2017
GuruQYN8
Salesman was attentive helpful, was with us throughout. Management needs overhall.
7 of 11 people found this review helpful.
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May 17, 2017
quick response
1 of 8 people found this review helpful.
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May 13, 2017
The price is not the true price.They add another fee of 2500.o.o yo the price.The published price is yo get customers in.
36 of 36 people found this review helpful.
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May 12, 2017
Stealth_2014
Not good , I tried to pay cash and they wanted $5k more for the vehicle because I didnt want to finance. They said the internet price was only if you financed through them . I would never do business with them.
52 of 52 people found this review helpful.
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May 3, 2017
spiritanimal100
Must use company's financing or it doesn't even want to meet you
28 of 28 people found this review helpful.
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May 2, 2017
When I emailed this dealership asking for Carfax, they attempted at getting me to call instead of sending it. When I told them all i would like to see was the Carfax, they never answered me again.
28 of 30 people found this review helpful.
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May 1, 2017
These people lied to me after I gave 6k down payment about the car I wanted, they said it had a lien from the bank and that I could not buy the car.
27 of 27 people found this review helpful.
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Apr 29, 2017
They are a bunch of liars who fake a good price so that you can take a trip there and they can tell you that they just sold the car for double the price that is listed in this website.... I find it very funny that everything got weird after I showed them the ad showing a low price. I called twice and verified with two different people that the van was still in the dealer. I drove all the way from the Bronx to get told a very bad lie. Never again! Beware of this dealer aka scammers.
55 of 57 people found this review helpful.
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Apr 15, 2017
Wonderful and prompt service walked in in a cab and walked out with a carr within 3 hrs
3 of 12 people found this review helpful.
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Response from Queens Auto Mall:

Thank you for sharing your great experience! Give us a call if there is anything else we can help you with. -QAM Team
Apr 10, 2017
Eddy Persaud
My sales person was very helpful and friendly, along with other staff
4 of 18 people found this review helpful.
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Mar 28, 2017
Guru9GM3
Initial Contact, then several other emails.
1 of 14 people found this review helpful.
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Mar 25, 2017
Hazels
I contacted the dealer about the 2012 Toyota Sienna XLE they advertised since I was interested in this car but received an alert from another website that it was SOLD! The dealer assured me that they still have the car. However, as soon as I had specific questions about the car itself, about a possible test drive - they never responded. I sent several emails to their "internet" sales person, but she simply ignored all of my emails, and did not bother to respond to any of them, as soon as it became evident that it won't be easy to lure me in. It became evident that they just used this car as a bait to get me to their lot, even though I told them that I would have to take a day off and rent a car to get there. They have no conscience what so ever. Their only purpose is to get the customer into the dealership then try to sell whatever they want to sell, which is usually at a far higher rate than what I planned to spend and regardless of my interest. I would never buy anything from here and tell everyone to STAY AWAY from this place.
60 of 61 people found this review helpful.
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Mar 17, 2017
Fast response and great help
2 of 19 people found this review helpful.
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Mar 8, 2017
They told me it's available, but after I got there I didn't find it, they try show me another piece of garbage, but I didn't buy any
57 of 62 people found this review helpful.
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Feb 27, 2017
sks707
It was horrible. It was a 4 hrs waste of time. There was a major disconnect as the sales rep Fred did not know the status of the inventory. Selena the call rep confirmed that the car is available before my visit. I wasted 30 mins searching for the car with the sales rep. Another 30 mins checking the car as it had to be jump started although I had an appointment. When I insisted talking to the manager on price there was a major reluctance from Fred. At last I had to escalate when the manager Ray met me. He walked out asking me to wait then came back and told me the car is already sold. If you are prepared to waste your valuable time, you may visit.
76 of 78 people found this review helpful.
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Feb 25, 2017
They are scams, I went in 2 times and they said the car I went to See was ready for sale when it really wasn't, it was sitting in there lot with flat tires and battery was no good to even start the car
63 of 64 people found this review helpful.
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Feb 21, 2017
Responsive, but deceptive pricing structure(the advertised price was not including a $2000 cash down payment) just ended up wasting my time. Nice people though.
43 of 44 people found this review helpful.
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Feb 1, 2017
Disgusting. Bait and switch. Call me 5 times to make sure I'm coming to see the car including morning that I'm going. Twice as a matter of fact. Get there no one knows where the car is walk us over to three different places all the while telling what I should look at. Then scream at my wife when she got disgusted with the whole scan. This was one of the worst experiences I have ever had trying to buy a vehicle. NO ONE SHOULD EVER GO TO THIS PLACE.
133 of 135 people found this review helpful.
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Feb 1, 2017
It was a Horrible Experience, I was pushed into another vehicle due to the banks not wanting to finance a vehicle with 7 previous owners, then tried to have me pay 24% interest. Would not recommend to anyone.
91 of 93 people found this review helpful.
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Jan 17, 2017
Dealer experience was good, research of vehicle & travel time made it not worth going to dealer.
21 of 47 people found this review helpful.
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Jan 14, 2017
JayEGee
I wanted to pay for the car with a certified bank check. Advertised price was only good if car financed through them. They wouldn't even let me test drive the car until I discussed financing the car.
92 of 95 people found this review helpful.
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Jan 5, 2017
No test drive at scheduled appointment offered. Higher price than ad showed (there are some explanations from dealer about it). Loan proposed with 8.99%. No customer parking. I would not go there again.
78 of 80 people found this review helpful.
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Dec 19, 2016
Seems like big scam I didn't bought car from this company . They hang up the phone when I ask why the car was online for one price and when I want to buy it with cash it went up 7k , really ??? Not sure how ppl buy from them
101 of 105 people found this review helpful.
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Dec 8, 2016
Haven't been able to make it to the dealer yet.
8 of 59 people found this review helpful.
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Dec 8, 2016
They are going to tell you the car is available, but when you get there to see it they're are going to show you around as if bringing you to the car, just to tell you it's no longer available, and try to sell you one "like" it for more money and through financing
88 of 91 people found this review helpful.
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Nov 26, 2016
I don't know how this dealer is still able to post ads on these car sale websites. The websites must have some stock or financial agreement with each other. Multiple reviews have stated they post cars which aren't currently in their possession to drive customers there. You call and ask him the car is available and they said yes. Then when you get there they try and have you fill out paperwork and the whole 9 yards before even seeing the car. Then when you want to see the car it's being serviced for repairs. Is this a joke? I has an appointment to see the car then all the sudden it's not there. Then they ask you a question if you like any car there they have available like get the he'll out of here. I warned anybody just don't waste your time going to this dealer for any ads you see because its simply a bait and switch scheme.
118 of 123 people found this review helpful.
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Nov 23, 2016
Told me all 3 cars I saw online are gone and proceed to try to sell me more expensive car, which is fine. But then they said if I don't financing it though them, I will have to pay the retail price, which is twice as much. But if I do decide to finance through them, then the processing fee is $2k. ???? Stay away from this dealer, they will post great deals online to get you to go to the store. I believe this is a scam or at least not a honest business.
95 of 97 people found this review helpful.
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Oct 26, 2016
No star for this crazy people . They lie on net . They call me come and we give u Internet prize and then they try to over charge me . Don't go there
103 of 107 people found this review helpful.
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Oct 25, 2016
Dealer rep was cordial and straightforward with feedback. Also, assured me of other options within the company's inventory similar to my car search. Great lady.
7 of 54 people found this review helpful.
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Oct 24, 2016
Very good!
4 of 63 people found this review helpful.
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Oct 15, 2016
Terrible they show you ad for one price and when you go there they told you a different price tripple scammers.
87 of 90 people found this review helpful.
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Oct 8, 2016
Their out the door price was 14300 for a $11500 car
78 of 81 people found this review helpful.
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Oct 3, 2016
Excellent Customer Service! They were willing to give me a "final" price over phone, including fees, taxes, etc. (talk to Billy) VERY TRANSPARENT!! NO FALSE ADVERTISMENT!! Unfortunately I couldn't get there to close deal (far distance) fast enough. The car was already gone! Oh, they are not PUSHY at all, they just did a courtesy follow up. To give you an idea, of the charges: Car Price on CarGuru: $11,800 Reconditioning Fee: $900 (replace brakes, tires, etc) NY Taxes: $1,111 Registration Transfer: (whatever was left on my other car) They offered an estimate financing deal based on my credit and downpayment. Billy is the guy to talk to!
11 of 57 people found this review helpful.
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Sep 29, 2016
Good customer service through the phone
3 of 40 people found this review helpful.
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Sep 26, 2016
very good
4 of 40 people found this review helpful.
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Sep 20, 2016
They would not tell me what their dealer fees were at first and then let me know the fees were $1,800... very shady
71 of 73 people found this review helpful.
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Sep 18, 2016
If I could give this dealership minus 5 stars I would. Back and forth e-mails never answering my 1 question which was very simple. I wanted to know if there was damage on the passenger rear quarter panel. After almost 3 weeks of asking, I finally realized that this is not a real dealership and is certainly not reputable.
54 of 56 people found this review helpful.
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Sep 15, 2016
Car wasn't there and the price didn't reflect the online price. I traveled 500 miles to get this vehicle and the staff was very rude and not attentive at all. Worst place to do business
68 of 69 people found this review helpful.
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Sep 13, 2016
Awesome!!!
4 of 39 people found this review helpful.
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Aug 23, 2016
Very nice people specially Ray .
3 of 36 people found this review helpful.
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Aug 16, 2016
They say the car is already sold yet its still on the site weeks later. Said they would contact me back and never did.
40 of 43 people found this review helpful.
Is this helpful? Yes | No
Aug 14, 2016
cjany
I plan to visit soon s I can, spoke with them many times. I can't wait to see what they have, I'm excited about the possibility's.
2 of 38 people found this review helpful.
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Aug 9, 2016
Spoke to Dealership and advised no longer necessary. They have bevome annoying via email
27 of 30 people found this review helpful.
Is this helpful? Yes | No
Jul 25, 2016
Automated emails, didn't listen at all. Put me on a mailing list. Asked for a sales manager to reach out, no response. Couldnt remember what car I was inquiring about.
37 of 38 people found this review helpful.
Is this helpful? Yes | No
Jul 19, 2016
Chap1981
Car had salvage title. Harassed me to try and come in to their dealership after telling them constantly I wasn't interested.
36 of 37 people found this review helpful.
Is this helpful? Yes | No
Jul 12, 2016
Car look at wasn't as good as it was presented in the picture. Wasted my time going their.
18 of 21 people found this review helpful.
Is this helpful? Yes | No
Jul 4, 2016
Quick response
1 of 28 people found this review helpful.
Is this helpful? Yes | No
Jun 13, 2016
Very good
1 of 28 people found this review helpful.
Is this helpful? Yes | No
May 9, 2016
Good
1 of 29 people found this review helpful.
Is this helpful? Yes | No
May 2, 2016
The prose for all cars will be much higher from what you see online. Dealer forces you to finance
31 of 32 people found this review helpful.
Is this helpful? Yes | No
Mar 1, 2016
They sold the car that they told me to come get
28 of 29 people found this review helpful.
Is this helpful? Yes | No
Jan 29, 2016
jnrlewis
Warning!!! Lot of touch up paint and so so so shady. I dealt with the appointment cordinator who setup the appointment at 8pm, since I live 2.5hrs away and she said they would stay late. So before I left I called to confirm that the car will be drivable and that my main purpose is to drive the vehicle. She said it will be ready and that she would be there. I left early and got there at 7:15pm. At the reception desk a saleman walked by burped loudly and was proud about it, so I commented that it was really unprofessional. I asked for my contact and they said she wasn't there and that a different salesperson would help me. I was financing so he said before we drive the car I have to fill out a credit application. I have never done this in my life. He then asked for my w2s and I said no one told me I had to have my w2 and an approved loan to drive a vehicle. He said that it is the dealership's policy. I later called the dealer and talked to the appointment coordinator and told her that she should have told me their policy of having to be approved first, which would have led me to just test drive the vehicle any where and then just apply at their dealer. Also, I had an 2007 Audi S4 was trading in but the salesmen kept saying how do we know if the bank is going to give you a second or third loan. I had to tell him twice i didnt owe money on the car and didnt have any debt and that I make significant income. I told him i was there to drive the vehicle and not sign paperwork, because I am comparing the 2010 Panamera Turbo against a 2012 Panameta S4 17k miles with 100k warranty at a Porsch dealer that is the same price. I didn't want them blasting my credit report with tons of credit checks dropping my score. He went to get his manager who came out and went right into the fact that he isn't going to let the vehicle out of the building 15 min. before they close, and that there is no way we can close the deal that night. I told him that I got there at 7:15pm, that I had a 8pm appointment, drove 2.5hrs to get there, was never told about their policy and not even sure if I am buying thier .. He should have made an exception because no one drives 2.5 hrs to kick tires. I told him I kept my word and even showed up early and that he should keep his word that I could test drive the vehicle. I repeated my self that he should keep his word and he refused. I told him that he should be embarrassed and he just kept say he is not. I asked for the general manager multiple times by phone but neither available and never called me back. I imagine they take advantage of people who have never bought a car to force them to by their car by degrading their credit report.
57 of 57 people found this review helpful.
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Jan 13, 2016
The salesman was very helpful. The photos posted were very misleading. The vehicle has a lot of damage but the photos showed a clean pristine vehicle. The price didn't match the condition of the vehicle. Very disappointing.
32 of 32 people found this review helpful.
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Oct 22, 2015
what i like most about the queens auto is how the display car is shown in detail
0 of 26 people found this review helpful.
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Read 19 old reviews
Apr 17, 2015
They no longer had the car no place to park
10 of 15 people found this review helpful.
Is this helpful? Yes | No
Mar 14, 2015
jaimatia
5
I contacted dealer and they indicated that they would reach out to me once they post photos. However, there was no response call
23 of 23 people found this review helpful.
Is this helpful? Yes | No
Dec 31, 2014
Good
0 of 12 people found this review helpful.
Is this helpful? Yes | No
Sep 3, 2014
Worst experience ever, lied about having a specific car just to get us there and still did not take the car off of multiple sites (including eBay auction) until weeks later,
9 of 9 people found this review helpful.
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Aug 31, 2014
I actually bought a Nissan rogue (because the murano was never there) they advertise a $6k car to get u there; when u get there "...it's just sold....." The Nissan rouge has a dented panel & missing the gps chip I was told I would have in 1 week (being shipped from the dealer) went there "the mechanics left" no one called me yet, no one answered my email!! I am not important anymore, I already bought the car!! No gps usage and a dented back panel!! Would I go back there to buy my daughters 1st car? Hell no!'
7 of 8 people found this review helpful.
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Aug 11, 2014
They called me and contacted me by email.
0 of 5 people found this review helpful.
Is this helpful? Yes | No
Jul 30, 2014
Nice people. I was happy with proposals and found them professional
0 of 6 people found this review helpful.
Is this helpful? Yes | No
Jul 8, 2014
Available and quick response.
0 of 6 people found this review helpful.
Is this helpful? Yes | No
Jun 27, 2014
Lot's of contact, early & timely, which was good. However, she wouldn't answer my specific questions, and ultimately switched to a different vehicle out of my price range. Smells like a bait & switch.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Jun 19, 2014
Great customer service
0 of 5 people found this review helpful.
Is this helpful? Yes | No
May 30, 2014
No price listed and gave me a 5k price above market value.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
May 16, 2014
Excellent
0 of 7 people found this review helpful.
Is this helpful? Yes | No
Apr 10, 2014
responded however they have a BB action against them. Better Business bureau took action against this dealer
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Mar 20, 2014
very responsive
0 of 4 people found this review helpful.
Is this helpful? Yes | No
Aug 12, 2013
i went there to trade in a car. they offered me half of its value very disapointed
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 23, 2012
bmfgfw
30
selling wrecks staff have no class
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Jul 7, 2012
I wasnt given a test drive option. Was told I had 30 days to drive it and as a new buyer I said ok. I picked up the car and I noticed something was wrong with the transmission. I called the next day and they rebuilt the transmission. Now I'm stuck with a car that I'm still paying for and I'm now afraid that it could go bad again once the 4 months warranty runs out. PLEASE do yourself a favor and if your buying from them don't buy the car unless you test drive it.
3 of 4 people found this review helpful.
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Oct 6, 2011
i bought a pickup truck , i made big mistake buying from them, since the next i have been taking back to them to fix check in engine light and just been 16 days i bought it and i been there 6 times already. everything new story. everytime i call they say bring it in will fix it . not been able to fix it yet.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Aug 30, 2011
Unprofessional... Its like I was visiting a Brooklyn chop shop runned by a bunch of wanna bees
7 of 7 people found this review helpful.
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