Pollard Friendly Ford Co

Is this your dealership? Sign up for a dealer account

Internet Approved, Blue Oval Certified

3301 South Loop 289, Lubbock, TX 79423

Sales: (806) 686-4022

Service: (888) 453-7177

Today 9:00am - 7:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Feb 5, 2017
Awesome service Michael Armani was great!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 15, 2016
bosbid
I received a four word reply from the dealer. "That truck is sold". It was still on the site 10 days later when I made my purchase decision.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 19, 2016
Talked to Norma, thought it was headed right direction, then some other guy called and offered me a car I wasn't interested in. When I said that I wasn't interested in that one, communication ended. No further contact from them.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 31, 2016
Friendly courteous staff. Called quickly and no pressure.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 25, 2016
Very nice people. But try to play hard ball. We are patient buyers & they want you to buy a car right there & then. Biggest concern is that none of there vehicles are priced niether online or on site.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 24, 2016
They did a good job helping my son pick out a car that was suitable for his needs that was within his budget. No high pressure salesman:)
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2016
Not transparent on pricing. Very difficult to get a straight answer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2016
david was very kind and i had planned on getting out there but got sick
Is this review helpful? Yes | No
Aug 1, 2016
Great
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 8, 2016
gave the information i was requesting in a timely manner
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 7, 2016
Was called in about an hour by a very nice salesman. He checked on my questions and got right back with me. Did not have what I was looking fore at the time but said he would look and see what he could find for me. Hope to hear back soon.
Is this review helpful? Yes | No
May 23, 2016
Really good
Is this review helpful? Yes | No
Apr 25, 2016
The dealer was very very accommodating and very courteous, we were signing all the paperwork within minutes of our arrival. The deal we made was very good and Jody Gestes was great to work with.
Is this review helpful? Yes | No
Apr 21, 2016
Sold the vehicle never took it off website got a corvette instead.
Is this review helpful? Yes | No
Mar 13, 2016
JRoss19
Dealer representative first responded with a canned message that failed to include the price, which was not included on the listing and was the sole reason for me contacting Pollard. Follow up response to my follow up e-maiil just basically said to call to discuss price. This was not what any other dealer on CarGurus has done. Very poor customer service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 29, 2016
Great service .
Is this review helpful? Yes | No
Feb 28, 2016
They have been awesome!!
Is this review helpful? Yes | No
Jan 26, 2016
They said that particular truck might have been sold but they are looking for others for me v
Is this review helpful? Yes | No
Dec 20, 2015
Received email within 4/8 hours however vehicle had already sold. Dealer should be more vigilant in deleting listings on Car Gurus once the vehicle in no longer available.
Is this review helpful? Yes | No
Aug 26, 2015
Great
Is this review helpful? Yes | No
Jun 15, 2015
This dealer always responded to my needs. Thank you guys I appreciate your hard work.
Is this review helpful? Yes | No
May 22, 2015
sent requested information in a timely manner.
Is this review helpful? Yes | No
Read 8 old reviews
Apr 23, 2015
Perfect dealership!!
Is this review helpful? Yes | No
Apr 16, 2015
Lots of promoses and no commitment
Is this review helpful? Yes | No
Apr 7, 2015
Salesman did not have any idea of a 3-series on his lot. I sent him a screenshot of the car and vin, nothing back yet. Great salesman...
Is this review helpful? Yes | No
Oct 11, 2014
Did not answer my question. Bought a vehicle without the hassle.
Is this review helpful? Yes | No
Sep 16, 2014
Took over a week for me to hear back after the second time of inquiring about a vehicle. After getting a response, they danced around the questions that I was asking. My husband and I thought it would be easier to just drive down and look at the vehicle and upon arriving, no one gave us the time of day. Two managers were in their office chatting (not about business) and never came out to help. We finally just picked up a business card and left. Called the next day and found out that the vehicles had been sold 3 weeks prior and that the website was not updated. That is fine, but why wasn't I told this when I was emailed about them? A lot of hassle and frustration. Will continue to go to GeneMesser in the future instead. Much better service.
Is this review helpful? Yes | No
Nov 26, 2013
Pleasant to deal with
Is this review helpful? Yes | No
Aug 7, 2013
Excellent service and attention. Found a vehicle that suited my needs and assisted me over the phone because I live out of town.
Is this review helpful? Yes | No
Jul 18, 2013
Before I even got out the car a man was there to help me out. He also answered all my questions
Is this review helpful? Yes | No

Other Nearby Dealers

Alderson Lexus - 200 listings

1302 19th ST, Lubbock, TX 79408

3 reviews
Certified Used Cars - 123 listings

3301 South Loop 289, Lubbock, TX 79424

1 review
Texas Certified Motors Lubbock - 15 listings

2401 S Loop 289, Lubbock, TX 79423

3 reviews
Kirksey Motor Co. - 11 listings

8907 Avenue P, Lubbock, TX 79423

5 reviews
Texas Car Place - 5 listings

9100 County Road 6900, Lubbock, TX 79407

2 reviews
Adobe Auto Sales

4711 Avenue Q, Lubbock, TX 79412

2 reviews
Truck Town Used Supercenter

5721 Frankford Ave, Lubbock, TX 79424

1 review
South Plains Autoplex

1307 E Hwy 114, Levelland, TX 79336

1 review
Gene Messer Chevrolet - 369 listings

1302 S Loop 289, Lubbock, TX 79412

6 reviews
Alderson BMW - 69 listings

1120 19th St, Lubbock, TX 79401

5 reviews
Platinum Autos - 6 listings

3708 Avenue Q, Lubbock, TX 79412

5 reviews
Stanley Ford Lincoln Brownfield - 151 listings

1708 Lubbock Rd, Brownfield, TX 79316

10 reviews
Reagor-Dykes Ford Lincoln - 290 listings

808 N I-27, Plainview, TX 79072

16 reviews
Gene Messer Ford Lincoln of Lubbock - 360 listings

6000 West 19th, Lubbock, TX 79407

10 reviews
Smith South Plains Dodge Chrysler & Jeep - 152 listings

2483 E State Road 114, Levelland, TX 79336

Popular Used Cars

Used Ford F-150
2,221 Great Deals out of 208,349 listings starting at $1,499
Used Ford F-250 Super Duty
349 Great Deals out of 47,455 listings starting at $1,795
Used Chevrolet Silverado 1500
1,725 Great Deals out of 166,780 listings starting at $1,800
Used Chevrolet Silverado 2500HD
321 Great Deals out of 26,767 listings starting at $1,250
Used Ram 1500
934 Great Deals out of 113,612 listings starting at $6,396
Used Ram 2500
119 Great Deals out of 29,244 listings starting at $8,995
Used Toyota Camry
822 Great Deals out of 88,963 listings starting at $599
Used Toyota Corolla
662 Great Deals out of 71,248 listings starting at $600
Used Honda Civic
481 Great Deals out of 87,400 listings starting at $1,499
Used Honda CR-V
754 Great Deals out of 58,376 listings starting at $900
Used Toyota RAV4
593 Great Deals out of 68,819 listings starting at $2,350
Used Honda Accord
717 Great Deals out of 86,701 listings starting at $1,250
Used Nissan Rogue
563 Great Deals out of 77,738 listings starting at $3,302
Used Nissan Altima
844 Great Deals out of 78,596 listings starting at $1,677
Used Ford Escape
1,313 Great Deals out of 94,998 listings starting at $1,400