Gene Messer Ford Lincoln of Lubbock

Internet Approved, Blue Oval Certified, Quality Checked

6000 West 19th
Lubbock, TX 79407

Sales: (806) 391-5603

Service: (806) 788-2222

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/06/27/05/49/2004_lexus_gx_470-pic-4950255478878294367-152x114.jpeg

2004 Lexus GX 470 4WD Used Cars in Lubbock, TX 79407

Great Deal

Price: $7,329

Mileage: 126,962

Location: Lubbock, TX 79407

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Blizzard Pearl Description: Used 2004 Lexus GX 470 4WD for sale - $7,329, 126,962 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/07/06/08/2014_mercedes-benz_gl-class-pic-2639631847539274416-152x114.jpeg

2014 Mercedes-Benz GL-Class GL 450 Used Cars in Lubbock, TX 79407

Great Deal

Price: $31,590

Mileage: 37,269

Location: Lubbock, TX 79407

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Polar White Description: Used 2014 Mercedes-Benz GL-Class GL 450 for sale - $31,590, 37,269 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/07/06/22/42/2009_mercury_milan-pic-8528430001047011260-152x114.jpeg

2009 Mercury Milan I4 Premier Used Cars in Lubbock, TX 79407

Great Deal

Price: $4,723

Mileage: 71,884

Location: Lubbock, TX 79407

Certified Pre-Owned: No Transmission: Automatic Color: Vivid Red Metallic Description: Used 2009 Mercury Milan I4 Premier for sale - $4,723, 71,884 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/07/05/50/2012_lincoln_mks-pic-5785906410247872400-152x114.jpeg

2012 Lincoln MKS Sedan Used Cars in Lubbock, TX 79407

Great Deal

Price: $13,299

Mileage: 38,612

Location: Lubbock, TX 79407

Certified Pre-Owned: No Transmission: Automatic Color: Crystal Champagne Metallic Tri-coat Description: Used 2012 Lincoln MKS Sedan for sale - $13,299, 38,612 miles with Bluetooth, Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/06/19/43/2009_honda_accord-pic-476309686517557327-152x114.jpeg

2009 Honda Accord EX Used Cars in Lubbock, TX 79407

Great Deal

Price: $5,990

Mileage: 127,734

Location: Lubbock, TX 79407

Average time on market: 19 days Certified Pre-Owned: No Transmission: Automatic Color: Alabaster Silver Metallic Description: Used 2009 Honda Accord EX for sale - $5,990, 127,734 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/09/08/01/2016_volvo_xc60-pic-4626593785031660123-152x114.jpeg

2016 Volvo XC60 T6 R-Design AWD Used Cars in Lubbock, TX 79407

Great Deal

Price: $30,989

Mileage: 30,679

Location: Lubbock, TX 79407

Certified Pre-Owned: No Transmission: Automatic Color: Onyx Black Metallic Description: Used 2016 Volvo XC60 T6 R-Design AWD for sale - $30,989, 30,679 miles with Navigation System, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/06/28/05/46/2015_chevrolet_camaro-pic-9077902961448697977-152x114.jpeg

2015 Chevrolet Camaro 1LT Coupe RWD Used Cars in Lubbock, TX 79407

Great Deal

Price: $17,099

Mileage: 21,468

Location: Lubbock, TX 79407

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Chevrolet Camaro 1LT Coupe RWD for sale - $17,099, 21,468 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/06/24/14/49/2013_ford_f-150-pic-8744889286148899065-152x114.jpeg

2013 Ford F-150 Lariat SuperCrew 4WD Used Cars in Lubbock, TX 79407

Great Deal

Price: $15,499

Mileage: 162,352

Location: Lubbock, TX 79407

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2013 Ford F-150 Lariat SuperCrew 4WD for sale - $15,499, 162,352 miles
https://static.cargurus.com/images/forsale/2018/06/13/17/59/2014_ford_focus-pic-3585407582990906016-152x114.jpeg

2014 Ford Focus SE Used Cars in Lubbock, TX 79407

Great Deal

Price: $5,990

Mileage: 99,044

Location: Lubbock, TX 79407

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Race Red Description: Used 2014 Ford Focus SE for sale - $5,990, 99,044 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/07/07/06/08/2016_ram_1500-pic-5231151010887867281-152x114.jpeg

2016 Ram 1500 Laramie Crew Cab 4WD Used Cars in Lubbock, TX 79407

Great Deal

Price: $33,250

Mileage: 35,078

Location: Lubbock, TX 79407

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2016 Ram 1500 Laramie Crew Cab 4WD for sale - $33,250, 35,078 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/06/13/17/59/2015_ford_f-150-pic-8999206159574500563-152x114.jpeg

2015 Ford F-150 Platinum SuperCrew 4WD Used Cars in Lubbock, TX 79407

Great Deal

Price: $36,490

Mileage: 36,903

Location: Lubbock, TX 79407

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2015 Ford F-150 Platinum SuperCrew 4WD for sale - $36,490, 36,903 miles
https://static.cargurus.com/images/forsale/2018/06/27/05/49/2009_chevrolet_malibu-pic-2697341640035862260-152x114.jpeg

2009 Chevrolet Malibu LTZ FWD Used Cars in Lubbock, TX 79407

Great Deal

Price: $4,599

Mileage: 157,345

Location: Lubbock, TX 79407

Average time on market: 15 days Certified Pre-Owned: No Transmission: Automatic Color: Imperial Blue Metallic Description: Used 2009 Chevrolet Malibu LTZ FWD for sale - $4,599, 157,345 miles with Navigation System, Bluetooth
https://static.cargurus.com/images/forsale/2018/07/07/20/47/2016_lincoln_mkx-pic-3402721001408354483-152x114.jpeg

2016 Lincoln MKX Premiere FWD Used Cars in Lubbock, TX 79407

Good Deal

Price: $23,790

Mileage: 19,407

Location: Lubbock, TX 79407

Certified Pre-Owned: No Transmission: Automatic Color: Ruby Description: Used 2016 Lincoln MKX Premiere FWD for sale - $23,790, 19,407 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/06/22/14/53/2006_subaru_outback-pic-419022898790925713-152x114.jpeg

2006 Subaru Outback 2.5i Wagon Used Cars in Lubbock, TX 79407

Good Deal

Price: $4,730

Mileage: 149,141

Location: Lubbock, TX 79407

Average time on market: 17 days Certified Pre-Owned: No Transmission: Automatic Color: Satin White Pearl Description: Used 2006 Subaru Outback 2.5i Wagon for sale - $4,730, 149,141 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/06/07/33/2014_chevrolet_silverado_1500-pic-837647986208814421-152x114.jpeg

2014 Chevrolet Silverado 1500 LT Crew Cab RWD Used Cars in Lubbock, TX 79407

Good Deal

Price: $22,990

Mileage: 71,289

Location: Lubbock, TX 79407

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: White Diamond Tricoat Description: Used 2014 Chevrolet Silverado 1500 LT Crew Cab RWD for sale - $22,990, 71,289 miles with Bluetooth, Suspension Package, Convenience Package
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 12, 2018
julzcris
Easy to contact, responds to questions right away.
Jun 1, 2018
Wonderful experience, sales person Paul Adcock was very prompt in calling and wanting to make me a deal on the Infinity QX80.
Response from current dealership:
Thank you for your kind words for Paul, we appreciate your business Chris!
May 28, 2018
I was able to see and drive the car. The car was new to the lot and there was very little information available but the sales person promised to get information to me. This is a holiday weekend and it's only been one day.
Response from current dealership:
Allen, thank you for your inquiry, we really appreciate it and we hope to earn your business soon!
May 16, 2018
Responded promptly however vehicle was sold.
Response from current dealership:
Thank you for your inquiry, TJ!
Apr 11, 2018
Roundbale
Gentleman I spoke with knew what he was talking about, really nice !
Response from current dealership:
Thank you Roundbale! We thank you for your business and look forward to your next visit!
Mar 30, 2018
Weren’t willing to work with me at all. Said they added a rebate into the invoice but in reality.. upcharged the advertised price and then added rebate. No thanks.
Response from current dealership:
Thank you for bringing this to my attention. I apologize that your recent car buying experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me at (806)-793-2737. I look forward to speaking with you.

Jimmy Stallings
General Manager
Oct 2, 2017
sprluis89
Originally called to ask about a vehicle. I was told said vehicle was still in transition to their lot (hard to understand why since the post already had pics of the vehicle). Called them throughout the week and they assured me they'd return my call once the vehicle arrived. We were ready to make a deal this past Saturday so we ended up driving to a different dealership and working out a deal there.
2 people found this review helpful.
Response from current dealership:
Thank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Nathan Leivas
Sales Manager
(806) 788-2295
Sep 22, 2017
GuruDKL3J
They called back in a timely order.
Response from current dealership:
Thank you! We look forward to your business with us again!
Sep 21, 2017
GuruDZ2ZC
Super helpful staff
Response from current dealership:
Thank you GuruDZ2ZC for the kind words!
Sep 17, 2017
Ok experiemce
Response from current dealership:
Thank you Hans! We thank you for your business and look forward to your next visit!
Sep 11, 2017
I was contacted almost immediately on my inquiry into the car. He was extremely helpful with all of you questions and went above and beyond what I was expecting by sending me more pictures of the car. Great place to deal with.
Response from current dealership:
Hi Mike,

Thank you for your kind words, we really appreciate it!
Aug 15, 2017
This was the WORST on-line experience I've ever had with a car dealership. The Internet Director, Jessica and Used Car Manager, Alex are very rude and unprofessional. On August 8th, I contacted Gene Messer Ford regarding a 2015 Jeep Cherokee Limited and not only was it not available for purchase, it was at a "local repair shop" and neither one would give me specific details on repairs or transmission issues the vehicle was having. Today is August 15, 2017 and I still have not heard from either one of these employees about this vehicle or offer to show me other inventory that was available. This is bad business. I definitely will not be purchasing a vehicle from this dealership, they did NOT earn my business.
5 people found this review helpful.
Response from current dealership:
Thank you for bringing this to my attention. I apologize that your visit was unpleasant. I would like an opportunity to fix this and to earn your business, please contact me at (806) 788-2295. I look forward to speaking with you.

Nathan Leivas
Aug 13, 2017
jessica hardage
We were in the process of getting the lancer gave all our info to the salesman and they sold it right from underneath us then waited a day and a half to tell us by a text message was really pissed
2 people found this review helpful.
Response from current dealership:
Thank you for your feedback about the car that you were interested in being sold because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Nathan Leivas
(806) 788-2295
Aug 1, 2017
Guru9GH6F
Jessica was very helpful
Response from current dealership:
Thank you for your inquiry, glad to hear Jessica did a good job!
Jul 8, 2017
Very slow in getting back to me. Sales person did not know the dealers doc prep fee had to get back with me! (REALLY?!) Generally felt like I was dealing with people a quart low on information and customer service skills. Doesn't mean I would not buy here, just that if could be a pain in the butt.
1 people found this review helpful.
Response from current dealership:
Thank you for your feedback about your sales experience because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Isaac Qualls
Sales Manager
(806) 793-2727
Jun 21, 2017
Good reps
Response from current dealership:
Thank you for your review!
Jun 16, 2017
They were very kind and they really tried to do the business.
1 people found this review helpful.
Response from current dealership:
Thank you for your review!
Jun 12, 2017
GuruJGPZ
Good experience overall. The sales guys were great. Specifically Hector and Blake. But the finance manager/ director was the complete opposite. If it wasnt for him I would have rated my experience a 5 star.
1 people found this review helpful.
Response from current dealership:
Thank you GuruJGPZ for the kind words about Hector and Blake! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!
Mar 1, 2017
Answered all of my questions and determined that the six cylinder engine would not fill my requirements
Response from current dealership:
Thank you Ron for the kind words! We thank you for your business and look forward to your next visit!
Nov 27, 2016
Very helpful and informative
Response from current dealership:
Thank you for your kind words, Dustin!
Oct 20, 2016
Great environment! Richard was a great help! And Elisabeth was too! I recommend Gene Messer Ford 10/10
Response from current dealership:
Thank you Ken for the kind words about Richard and Elisabeth! We look forward to your business with us again!
Aug 20, 2016
Had already sold the car, but tried to help me find something else.
1 people found this review helpful.
Response from current dealership:
Thank you Joe! We look forward to your business with us again!
Aug 9, 2016
Contacted me first thing Monday am. Very responsive. Car was already sold but add was still in place.
1 people found this review helpful.
Response from current dealership:
Thank you Brent for the kind words! We look forward to your business with us again!
Read 11 old reviews
Jun 23, 2016
Took to long to respond back .Havent heard from them anymore.
Response from current dealership:
Thank you for your feedback about this lack of communication because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please give me a call at (512) 441-4787 so I can learn more?

Adam Scott
General Manager
Jun 13, 2016
The salesman was smug and was not friendly
Response from current dealership:
Chance, I am very sorry to hear that you experienced this with one of my staff members.  I would like to try to make things right, can you please contact me when you have a moment?  

Adam Scott - General Manager
adamscott@GeneMesser.com
Mar 2, 2016
Great. We are just not ready to make a purchase.
Response from current dealership:
Thank you Mark for the kind words! We look forward to your next visit!
Feb 12, 2016
Very thorough analysis of vehicle
Response from current dealership:
Thank you, Jerry!
May 5, 2015
Unethical in their dealing with the public Hard to deal with and less than courteous. Go somewhere else; you'll make a better deal..
1 people found this review helpful.
Mar 26, 2014
Web salesperson is very prompt.
Mar 14, 2014
Alecha100
The original salesman was very nice and helpful. However, the manager Jared didn't seem interested to fix the problems with the vehicle. I kept checking back for the car to be fixed and not all of the problems were properly addressed. The manager seemed like it was a problem to take care of the stuff I was asking for.... This was after he knew I wanted to buy the car and already had the financing. Overall there was not a lot of effort to finish the deal, so I didn't purchase the vehicle.
Jan 23, 2014
Overall good experience. Very professional.
Mar 6, 2013
BrentonMason
Dealer responded fast and did all he could to get me in the car I wanted
Feb 5, 2013
I requested more details and also contact info from dealer and never received any and few days later p/u sold! Very poor salemanship!
Nov 28, 2012
Fast call back didn't have vehicle I wanted but was determined to find the right vehicle for me

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