Gene Messer Ford Lincoln of Lubbock

Internet Approved, Blue Oval Certified, Quality Checked

6000 West 19th
Lubbock, TX 79407

Sales: (806) 391-5603

Service: (806) 788-2222

Today 9:00am - 8:00pm
(Closed Now)
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Featured Listings
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2015 Ford Explorer Limited Used Cars in Lubbock, TX 79407

Great Deal

Price: $20,850

Mileage: 75,478

Location: Lubbock, TX 79407

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2015 Ford Explorer Limited for sale - $20,850, 75,478 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2017/08/19/18/04/2014_ford_escape-pic-6621599866734200308-152x114.jpeg

2014 Ford Escape SE Used Cars in Lubbock, TX 79407

Good Deal

Price: $13,999

Mileage: 43,836

Location: Lubbock, TX 79407

Average time on market: 33 days Certified Pre-Owned: Yes Transmission: Automatic Color: Deep Impact Blue Description: Used 2014 Ford Escape SE for sale - $13,999, 43,836 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/08/16/21/06/2014_lincoln_mkx-pic-624228436949184536-152x114.jpeg

2014 Lincoln MKX FWD Used Cars in Lubbock, TX 79407

Good Deal

Price: $26,475

Mileage: 10,115

Location: Lubbock, TX 79407

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Ingot Silver Metallic Description: Used 2014 Lincoln MKX FWD for sale - $26,475, 10,115 miles with Bluetooth, Backup Camera, Wood Trim Package, Aluminum Wheels, Navigation System, Trim Package
https://static.cargurus.com/images/forsale/2017/08/16/21/06/2012_jeep_wrangler_unlimited-pic-3502602209731172488-152x114.jpeg

2012 Jeep Wrangler Unlimited Sahara Used Cars in Lubbock, TX 79407

Good Deal

Price: $27,650

Mileage: 42,347

Location: Lubbock, TX 79407

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Flame Red Clear Coat Description: Used 2012 Jeep Wrangler Unlimited Sahara for sale - $27,650, 42,347 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/08/02/15/19/2011_ford_explorer-pic-5695783382026106642-152x114.jpeg

2011 Ford Explorer Limited Used Cars in Lubbock, TX 79407

Good Deal

Price: $16,980

Mileage: 69,782

Location: Lubbock, TX 79407

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: White Platinum Metallic Tri-coat Description: Used 2011 Ford Explorer Limited for sale - $16,980, 69,782 miles with Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2017/08/08/06/00/2007_dodge_ram_3500-pic-5071476372332414374-152x114.jpeg

2007 Dodge Ram 3500 Used Cars in Lubbock, TX 79407

Good Deal

Price: $15,461

Mileage: 179,364

Location: Lubbock, TX 79407

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Bright White Description: Used 2007 Dodge Ram 3500 for sale - $15,461, 179,364 miles
https://static.cargurus.com/images/forsale/2017/08/17/15/05/2011_nissan_rogue-pic-6642906211396106219-152x114.jpeg

2011 Nissan Rogue S Used Cars in Lubbock, TX 79407

Good Deal

Price: $6,375

Mileage: 131,271

Location: Lubbock, TX 79407

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Platinum Graphite Description: Used 2011 Nissan Rogue S for sale - $6,375, 131,271 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/08/16/21/06/2013_ford_taurus-pic-1137145463005902772-152x114.jpeg

2013 Ford Taurus SEL Used Cars in Lubbock, TX 79407

Good Deal

Price: $13,599

Mileage: 44,689

Location: Lubbock, TX 79407

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: White Platinum Metallic Tri-coat Description: Used 2013 Ford Taurus SEL for sale - $13,599, 44,689 miles with Bluetooth, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2017/08/19/18/04/2015_ford_f-150-pic-7308342519917894155-152x114.jpeg

2015 Ford F-150 Platinum SuperCrew 4WD Used Cars in Lubbock, TX 79407

Good Deal

Price: $41,999

Mileage: 27,425

Location: Lubbock, TX 79407

Average time on market: 41 days Certified Pre-Owned: Yes Transmission: Automatic Color: Ingot Silver Metallic Description: Used 2015 Ford F-150 Platinum SuperCrew 4WD for sale - $41,999, 27,425 miles with Backup Camera
https://static.cargurus.com/images/forsale/2017/08/16/21/06/2008_toyota_yaris-pic-1457802695301930220-152x114.jpeg

2008 Toyota Yaris S Used Cars in Lubbock, TX 79407

Good Deal

Price: $4,200

Mileage: 146,374

Location: Lubbock, TX 79407

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Pacific Blue Metallic Description: Used 2008 Toyota Yaris S for sale - $4,200, 146,374 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/08/02/05/59/2015_jeep_cherokee-pic-565307564735051076-152x114.jpeg

2015 Jeep Cherokee Limited Used Cars in Lubbock, TX 79407

Good Deal

Price: $19,999

Mileage: 25,443

Location: Lubbock, TX 79407

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Bright White Clearcoat Description: Used 2015 Jeep Cherokee Limited for sale - $19,999, 25,443 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/08/16/21/06/2012_ford_fusion-pic-6513215338939638813-152x114.jpeg

2012 Ford Fusion SEL AWD Used Cars in Lubbock, TX 79407

Good Deal

Price: $9,685

Mileage: 94,500

Location: Lubbock, TX 79407

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2012 Ford Fusion SEL AWD for sale - $9,685, 94,500 miles with Bluetooth, Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/08/17/06/10/2008_jeep_wrangler_unlimited-pic-616036635605781283-152x114.jpeg

2008 Jeep Wrangler Unlimited Rubicon Used Cars in Lubbock, TX 79407

Good Deal

Price: $21,475

Mileage: 70,255

Location: Lubbock, TX 79407

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Detonator Yellow Description: Used 2008 Jeep Wrangler Unlimited Rubicon for sale - $21,475, 70,255 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/08/17/15/05/2014_ford_f-150-pic-8839997196885848830-152x114.jpeg

2014 Ford F-150 SVT Raptor SuperCrew 4WD Used Cars in Lubbock, TX 79407

Good Deal

Price: $43,999

Mileage: 58,318

Location: Lubbock, TX 79407

Average time on market: 49 days Certified Pre-Owned: Yes Transmission: Automatic Color: Tuxedo Black Metallic Description: Used 2014 Ford F-150 SVT Raptor SuperCrew 4WD for sale - $43,999, 58,318 miles
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2014 Chevrolet Cruze LS Used Cars in Lubbock, TX 79407

Good Deal

Price: $10,925

Mileage: 27,201

Location: Lubbock, TX 79407

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2014 Chevrolet Cruze LS for sale - $10,925, 27,201 miles with Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 15, 2017
This was the WORST on-line experience I've ever had with a car dealership. The Internet Director, Jessica and Used Car Manager, Alex are very rude and unprofessional. On August 8th, I contacted Gene Messer Ford regarding a 2015 Jeep Cherokee Limited and not only was it not available for purchase, it was at a "local repair shop" and neither one would give me specific details on repairs or transmission issues the vehicle was having. Today is August 15, 2017 and I still have not heard from either one of these employees about this vehicle or offer to show me other inventory that was available. This is bad business. I definitely will not be purchasing a vehicle from this dealership, they did NOT earn my business.
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for bringing this to my attention. I apologize that your visit was unpleasant. I would like an opportunity to fix this and to earn your business, please contact me at (806) 788-2295. I look forward to speaking with you.

Nathan Leivas
Aug 13, 2017
jessica hardage
We were in the process of getting the lancer gave all our info to the salesman and they sold it right from underneath us then waited a day and a half to tell us by a text message was really pissed
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your feedback about the car that you were interested in being sold because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Nathan Leivas
(806) 788-2295
Aug 1, 2017
Guru9GH6F
Jessica was very helpful
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your inquiry, glad to hear Jessica did a good job!
Jul 8, 2017
Very slow in getting back to me. Sales person did not know the dealers doc prep fee had to get back with me! (REALLY?!) Generally felt like I was dealing with people a quart low on information and customer service skills. Doesn't mean I would not buy here, just that if could be a pain in the butt.
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your feedback about your sales experience because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Isaac Qualls
Sales Manager
(806) 793-2727
Jun 21, 2017
Good reps
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your review!
Jun 16, 2017
They were very kind and they really tried to do the business.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your review!
Jun 12, 2017
GuruJGPZ
Good experience overall. The sales guys were great. Specifically Hector and Blake. But the finance manager/ director was the complete opposite. If it wasnt for him I would have rated my experience a 5 star.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you GuruJGPZ for the kind words about Hector and Blake! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!
Mar 1, 2017
Answered all of my questions and determined that the six cylinder engine would not fill my requirements
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you Ron for the kind words! We thank you for your business and look forward to your next visit!
Nov 27, 2016
Very helpful and informative
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your kind words, Dustin!
Oct 20, 2016
Great environment! Richard was a great help! And Elisabeth was too! I recommend Gene Messer Ford 10/10
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you Ken for the kind words about Richard and Elisabeth! We look forward to your business with us again!
Aug 20, 2016
Had already sold the car, but tried to help me find something else.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you Joe! We look forward to your business with us again!
Aug 9, 2016
Contacted me first thing Monday am. Very responsive. Car was already sold but add was still in place.
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you Brent for the kind words! We look forward to your business with us again!
Jun 23, 2016
Took to long to respond back .Havent heard from them anymore.
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your feedback about this lack of communication because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please give me a call at (512) 441-4787 so I can learn more?

Adam Scott
General Manager
Jun 13, 2016
The salesman was smug and was not friendly
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Chance, I am very sorry to hear that you experienced this with one of my staff members.  I would like to try to make things right, can you please contact me when you have a moment?  

Adam Scott - General Manager
adamscott@GeneMesser.com
Mar 2, 2016
Great. We are just not ready to make a purchase.
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you Mark for the kind words! We look forward to your next visit!
Feb 12, 2016
Very thorough analysis of vehicle
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you, Jerry!
Read 7 old reviews
May 5, 2015
Unethical in their dealing with the public Hard to deal with and less than courteous. Go somewhere else; you'll make a better deal..
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 26, 2014
Web salesperson is very prompt.
Is this review helpful? Yes | No
Mar 14, 2014
Alecha100
The original salesman was very nice and helpful. However, the manager Jared didn't seem interested to fix the problems with the vehicle. I kept checking back for the car to be fixed and not all of the problems were properly addressed. The manager seemed like it was a problem to take care of the stuff I was asking for.... This was after he knew I wanted to buy the car and already had the financing. Overall there was not a lot of effort to finish the deal, so I didn't purchase the vehicle.
Is this review helpful? Yes | No
Jan 23, 2014
Overall good experience. Very professional.
Is this review helpful? Yes | No
Mar 6, 2013
BrentonMason
Dealer responded fast and did all he could to get me in the car I wanted
Is this review helpful? Yes | No
Feb 5, 2013
I requested more details and also contact info from dealer and never received any and few days later p/u sold! Very poor salemanship!
Is this review helpful? Yes | No
Nov 28, 2012
Fast call back didn't have vehicle I wanted but was determined to find the right vehicle for me
Is this review helpful? Yes | No

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