Gene Messer Ford Lincoln of Lubbock

Internet Approved, Blue Oval Certified, Quality Checked

6000 West 19th
Lubbock, TX 79407

Sales: (806) 391-5603

Service: (806) 788-2222

Today 9:00am - 8:00pm
(Open Now)
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Featured Listings
https://static.cargurus.com/images/forsale/2017/10/16/21/01/2013_ford_f-150-pic-8834209089815248455-152x114.jpeg

2013 Ford F-150 Lariat SuperCrew Used Cars in Lubbock, TX 79407

Great Deal

Price: $24,978

Mileage: 58,592

Location: Lubbock, TX 79407

Average time on market: 29 days Certified Pre-Owned: Yes Transmission: Automatic Color: Tuxedo Black Metallic Description: Used 2013 Ford F-150 Lariat SuperCrew for sale - $24,978, 58,592 miles with Bluetooth, Backup Camera, Aluminum Wheels, Tow Package
https://static.cargurus.com/images/forsale/2017/10/12/20/48/2011_infiniti_qx56-pic-1908530922589646085-152x114.jpeg

2011 INFINITI QX56 Base Used Cars in Lubbock, TX 79407

Great Deal

Price: $19,999

Mileage: 104,503

Location: Lubbock, TX 79407

Average time on market: 19 days Certified Pre-Owned: No Transmission: Automatic Color: Liquid Platinum Description: Used 2011 INFINITI QX56 Base for sale - $19,999, 104,503 miles with Bluetooth, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/10/13/15/29/2014_nissan_altima-pic-6153961465710591541-152x114.jpeg

2014 Nissan Altima 2.5 SL Used Cars in Lubbock, TX 79407

Great Deal

Price: $14,125

Mileage: 22,371

Location: Lubbock, TX 79407

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Pearl White Description: Used 2014 Nissan Altima 2.5 SL for sale - $14,125, 22,371 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/08/17/20/59/2013_chevrolet_equinox-pic-7116994830470227094-152x114.jpeg

2013 Chevrolet Equinox LTZ Used Cars in Lubbock, TX 79407

Great Deal

Price: $9,978

Mileage: 134,655

Location: Lubbock, TX 79407

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2013 Chevrolet Equinox LTZ for sale - $9,978, 134,655 miles with Navigation System, Safety Package, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/10/07/14/58/2008_chevrolet_corvette-pic-3459833469293340094-152x114.jpeg

2008 Chevrolet Corvette Z06 Used Cars in Lubbock, TX 79407

Great Deal

Price: $31,974

Mileage: 34,412

Location: Lubbock, TX 79407

Average time on market: 35 days Certified Pre-Owned: No Transmission: Manual Color: Machine Silver Metallic Description: Used 2008 Chevrolet Corvette Z06 for sale - $31,974, 34,412 miles with Performance Package, Leather Seats
https://static.cargurus.com/images/forsale/2017/08/20/18/02/2015_chevrolet_traverse-pic-6721199546622523248-152x114.jpeg

2015 Chevrolet Traverse 2LT AWD Used Cars in Lubbock, TX 79407

Great Deal

Price: $22,978

Mileage: 46,484

Location: Lubbock, TX 79407

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Velvet Metallic Description: Used 2015 Chevrolet Traverse 2LT AWD for sale - $22,978, 46,484 miles with Bluetooth, Acoustical Package, Navigation System, SE Package
https://static.cargurus.com/images/forsale/2017/10/13/18/17/2014_ford_f-250_super_duty-pic-2876850866155842771-152x114.jpeg

2014 Ford F-250 Super Duty King Ranch Crew Cab LB Used Cars in Lubbock, TX 79407

Great Deal

Price: $32,650

Mileage: 39,076

Location: Lubbock, TX 79407

Certified Pre-Owned: No Transmission: Automatic Color: Tuxedo Black Metallic Description: Used 2014 Ford F-250 Super Duty King Ranch Crew Cab LB for sale - $32,650, 39,076 miles with Navigation System, Leather Seats, Backup Camera
https://static.cargurus.com/images/forsale/2017/08/26/06/05/2016_chevrolet_silverado_1500-pic-7455847096133055548-152x114.jpeg

2016 Chevrolet Silverado 1500 LTZ Crew Cab 4WD Used Cars in Lubbock, TX 79407

Great Deal

Price: $37,978

Mileage: 31,359

Location: Lubbock, TX 79407

Average time on market: 48 days Certified Pre-Owned: No Transmission: Automatic Color: Autumn Bronze Metallic Description: Used 2016 Chevrolet Silverado 1500 LTZ Crew Cab 4WD for sale - $37,978, 31,359 miles with DVD Entertainment System, Appearance Package, Z 71 Package, Chrome Wheels, Bluetooth, Cargo Package, Convenience Package, Z71 Package
https://static.cargurus.com/images/forsale/2017/09/09/15/04/2014_toyota_tundra-pic-3029686384447437027-152x114.jpeg

2014 Toyota Tundra SR5 CrewMax 5.7L FFV 4WD Used Cars in Lubbock, TX 79407

Good Deal

Price: $29,974

Mileage: 63,324

Location: Lubbock, TX 79407

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Sky Metallic Description: Used 2014 Toyota Tundra SR5 CrewMax 5.7L FFV 4WD for sale - $29,974, 63,324 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/10/07/14/58/2010_gmc_sierra_1500-pic-6135345397809394158-152x114.jpeg

2010 GMC Sierra 1500 SLT Crew Cab 4WD Used Cars in Lubbock, TX 79407

Good Deal

Price: $19,974

Mileage: 108,186

Location: Lubbock, TX 79407

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: White Diamond Tricoat Description: Used 2010 GMC Sierra 1500 SLT Crew Cab 4WD for sale - $19,974, 108,186 miles with LS Package, Suspension Package, Preferred Package, Bluetooth, Backup Camera, Aluminum Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2017/10/17/15/05/2016_subaru_forester-pic-2533660134527306451-152x114.jpeg

2016 Subaru Forester 2.5i Used Cars in Lubbock, TX 79407

Good Deal

Price: $19,599

Mileage: 15,216

Location: Lubbock, TX 79407

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Ice Silver Metallic Description: Used 2016 Subaru Forester 2.5i for sale - $19,599, 15,216 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/10/07/16/24/2016_honda_hr-v-pic-2033407835243476569-152x114.jpeg

2016 Honda HR-V EX-L AWD Used Cars in Lubbock, TX 79407

Good Deal

Price: $19,978

Mileage: 33,863

Location: Lubbock, TX 79407

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Modern Steel Metallic Description: Used 2016 Honda HR-V EX-L AWD for sale - $19,978, 33,863 miles with Navigation System, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/10/07/16/20/2011_ford_ranger-pic-3493210103025143520-152x114.jpeg

2011 Ford Ranger Sport SuperCab Used Cars in Lubbock, TX 79407

Good Deal

Price: $11,890

Mileage: 79,044

Location: Lubbock, TX 79407

Certified Pre-Owned: No Transmission: Automatic Color: Redfire Metallic Description: Used 2011 Ford Ranger Sport SuperCab for sale - $11,890, 79,044 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/10/07/16/08/2014_ford_f-150-pic-2581615221496740751-152x114.jpeg

2014 Ford F-150 XLT SuperCrew Used Cars in Lubbock, TX 79407

Good Deal

Price: $26,978

Mileage: 25,245

Location: Lubbock, TX 79407

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: Automatic Color: Blue Jeans Metallic Description: Used 2014 Ford F-150 XLT SuperCrew for sale - $26,978, 25,245 miles with Bluetooth, Chrome Wheels
https://static.cargurus.com/images/forsale/2017/10/07/16/34/2015_toyota_highlander-pic-7535659164613561963-152x114.jpeg

2015 Toyota Highlander LE I4 Used Cars in Lubbock, TX 79407

Good Deal

Price: $22,974

Mileage: 39,444

Location: Lubbock, TX 79407

Average time on market: 22 days Certified Pre-Owned: No Transmission: Automatic Color: Blizzard Pearl Description: Used 2015 Toyota Highlander LE I4 for sale - $22,974, 39,444 miles with Bluetooth, Backup Camera
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 2, 2017
sprluis89
Originally called to ask about a vehicle. I was told said vehicle was still in transition to their lot (hard to understand why since the post already had pics of the vehicle). Called them throughout the week and they assured me they'd return my call once the vehicle arrived. We were ready to make a deal this past Saturday so we ended up driving to a different dealership and working out a deal there.
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Nathan Leivas
Sales Manager
(806) 788-2295
Sep 22, 2017
GuruDKL3J
They called back in a timely order.
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you! We look forward to your business with us again!
Sep 21, 2017
GuruDZ2ZC
Super helpful staff
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you GuruDZ2ZC for the kind words!
Sep 17, 2017
Ok experiemce
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you Hans! We thank you for your business and look forward to your next visit!
Sep 11, 2017
I was contacted almost immediately on my inquiry into the car. He was extremely helpful with all of you questions and went above and beyond what I was expecting by sending me more pictures of the car. Great place to deal with.
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Hi Mike,

Thank you for your kind words, we really appreciate it!
Aug 15, 2017
This was the WORST on-line experience I've ever had with a car dealership. The Internet Director, Jessica and Used Car Manager, Alex are very rude and unprofessional. On August 8th, I contacted Gene Messer Ford regarding a 2015 Jeep Cherokee Limited and not only was it not available for purchase, it was at a "local repair shop" and neither one would give me specific details on repairs or transmission issues the vehicle was having. Today is August 15, 2017 and I still have not heard from either one of these employees about this vehicle or offer to show me other inventory that was available. This is bad business. I definitely will not be purchasing a vehicle from this dealership, they did NOT earn my business.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for bringing this to my attention. I apologize that your visit was unpleasant. I would like an opportunity to fix this and to earn your business, please contact me at (806) 788-2295. I look forward to speaking with you.

Nathan Leivas
Aug 13, 2017
jessica hardage
We were in the process of getting the lancer gave all our info to the salesman and they sold it right from underneath us then waited a day and a half to tell us by a text message was really pissed
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your feedback about the car that you were interested in being sold because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Nathan Leivas
(806) 788-2295
Aug 1, 2017
Guru9GH6F
Jessica was very helpful
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your inquiry, glad to hear Jessica did a good job!
Jul 8, 2017
Very slow in getting back to me. Sales person did not know the dealers doc prep fee had to get back with me! (REALLY?!) Generally felt like I was dealing with people a quart low on information and customer service skills. Doesn't mean I would not buy here, just that if could be a pain in the butt.
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your feedback about your sales experience because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Isaac Qualls
Sales Manager
(806) 793-2727
Jun 21, 2017
Good reps
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your review!
Jun 16, 2017
They were very kind and they really tried to do the business.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your review!
Jun 12, 2017
GuruJGPZ
Good experience overall. The sales guys were great. Specifically Hector and Blake. But the finance manager/ director was the complete opposite. If it wasnt for him I would have rated my experience a 5 star.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you GuruJGPZ for the kind words about Hector and Blake! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!
Mar 1, 2017
Answered all of my questions and determined that the six cylinder engine would not fill my requirements
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you Ron for the kind words! We thank you for your business and look forward to your next visit!
Nov 27, 2016
Very helpful and informative
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your kind words, Dustin!
Oct 20, 2016
Great environment! Richard was a great help! And Elisabeth was too! I recommend Gene Messer Ford 10/10
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you Ken for the kind words about Richard and Elisabeth! We look forward to your business with us again!
Aug 20, 2016
Had already sold the car, but tried to help me find something else.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you Joe! We look forward to your business with us again!
Aug 9, 2016
Contacted me first thing Monday am. Very responsive. Car was already sold but add was still in place.
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you Brent for the kind words! We look forward to your business with us again!
Jun 23, 2016
Took to long to respond back .Havent heard from them anymore.
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you for your feedback about this lack of communication because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please give me a call at (512) 441-4787 so I can learn more?

Adam Scott
General Manager
Jun 13, 2016
The salesman was smug and was not friendly
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Chance, I am very sorry to hear that you experienced this with one of my staff members.  I would like to try to make things right, can you please contact me when you have a moment?  

Adam Scott - General Manager
adamscott@GeneMesser.com
Mar 2, 2016
Great. We are just not ready to make a purchase.
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you Mark for the kind words! We look forward to your next visit!
Feb 12, 2016
Very thorough analysis of vehicle
Is this review helpful? Yes | No

Response from Gene Messer Ford Lincoln of Lubbock:

Thank you, Jerry!
Read 7 old reviews
May 5, 2015
Unethical in their dealing with the public Hard to deal with and less than courteous. Go somewhere else; you'll make a better deal..
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 26, 2014
Web salesperson is very prompt.
Is this review helpful? Yes | No
Mar 14, 2014
Alecha100
The original salesman was very nice and helpful. However, the manager Jared didn't seem interested to fix the problems with the vehicle. I kept checking back for the car to be fixed and not all of the problems were properly addressed. The manager seemed like it was a problem to take care of the stuff I was asking for.... This was after he knew I wanted to buy the car and already had the financing. Overall there was not a lot of effort to finish the deal, so I didn't purchase the vehicle.
Is this review helpful? Yes | No
Jan 23, 2014
Overall good experience. Very professional.
Is this review helpful? Yes | No
Mar 6, 2013
BrentonMason
Dealer responded fast and did all he could to get me in the car I wanted
Is this review helpful? Yes | No
Feb 5, 2013
I requested more details and also contact info from dealer and never received any and few days later p/u sold! Very poor salemanship!
Is this review helpful? Yes | No
Nov 28, 2012
Fast call back didn't have vehicle I wanted but was determined to find the right vehicle for me
Is this review helpful? Yes | No

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