Pauli Ford

Internet Approved, Blue Oval Certified, Quality Checked

2380 S Us Highway 27
Saint Johns, MI 48879
Map & Directions

Sales: (989) 786-0392 Service: (888) 638-9931

Today 9:30 AM - 3:30 PM (Closed Now)
Show business hours

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Dealer Details

Pauli Ford

24 reviews
Today 9:30 AM - 3:30 PM (Closed Now)
2380 S Us Highway 27
Saint Johns, MI 48879

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 28, 2019
Dealership experience was great and the people were fantastic and made us a really great deal. BUT the cleanliness of the vehicle we bought was not up to dealership standards and had to go back for another cleaning. The vehicle was still dirty and had trash in it when we brought it home so we had it professionally cleaned. The dealership was very cooperative and apologetic AND is reimbursing us for the cleaning.
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Nov 3, 2019
Friendly, honest and answered all of my questions. The kind of people you like to do business with.
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Oct 9, 2019
Everyone was very nice and helpful. Mike Paradise went out of his way to answer any questions I had and help with my purchase. I had always heard good things about Pauli and it was all true!
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Sep 29, 2019
Excellent!
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Sep 28, 2019
great response time
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Sep 24, 2019
They sent a pdf showing all the issues that was wrong with the vehicle. I choose not to purchase yet the dealer was nice.
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Sep 20, 2019
My dealer was the best guy that I ever met.He did a excellent job, I was very satisfied.
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Aug 21, 2019
Got right back with me and seemed eager to help.
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Jun 12, 2019
Very good
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Jun 12, 2019
Response from current dealership:
Thank you for your great review GuruLR7VB!
May 31, 2019
The response was prompt and efficient.
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May 31, 2019
Response from current dealership:
Thank you for the review. Our goal is attaining 100% customer satisfaction. We hope you choose Pauli Ford for all your vehicle needs!
Nov 18, 2018
Responded right away. Super courteous and professional. Ready and willing to help me find the vehicle I wanted.
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Nov 7, 2018
Good
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Nov 2, 2018
Not interested in the flex, test drove the Buick enclave, the sales person was not very good, could not answer and question, every time we asked a question he would reply"that is a good question" but never gave us an answer. I would never recommend this dealership to anyone. the service report showed that on first check the vehicle pulled right, repairs showed that they did a front end alignment but when we drove it it still pulled right the sales person noticed it too and said he was a witness to it, but the dealership was not will to back up the work or give any form of warranty only one I could buy for several thousands of dollars, would not come down on price or anything so I am looking at other places.
0 of 1 people found this review helpful.
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Sep 13, 2018
Very professional. Took care of everything. We spent about 2 1/2 hours and drove away with the car.
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Sep 12, 2018
Very helpful
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Aug 2, 2018
Excellent experience, the staff was very helpful.
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Jul 19, 2018
Very friendly. Honest about repairs vehicle may need. Closed deal in a timely manner.
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Jul 11, 2018
sales person, Will, was ok to deal with. He appeared to be newer in auto sales, so when the mgr stepped in to close us, he (the mgr) blew the deal. made a Bad read on the way to approach my wife, and out the door she went...cash sale and all...
1 of 1 people found this review helpful.
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Jul 6, 2018
Very nice people. They go out of their way to help and answers any questions you may have. Very prompt and courteous service.
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Jun 19, 2018
Pauli Ford Was a great experience everyone was very polite Everyone was very helpful and willing to deal to get me into my new Dodge ram thank you all I will definitely let everyone I know who is looking for a vehicle to come and see you
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Jun 7, 2018
They helped me in being able to make this vehicle a reality. So I am so happy I choose them and I would refer others as well.
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May 19, 2018
They were timely and polite
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Mar 23, 2018
Respond immediately after I emailed them
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Mar 2, 2018
Excellent customer service. Paul was fantastic and the most patient person I’ve known in a long time. Although I didn’t end up getting the car or conversation over the phone was quite helpful. Hey return phone calls And emails speedingly.
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Sep 2, 2017
Prompt notification of sale of vehicle saving drive time to Dealership.
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Jul 27, 2017
Hey got amazing customer service through this auto dealership would definitely suggest them
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5
Jul 19, 2017
Quick and helpful
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Mar 11, 2017
great response time
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Oct 5, 2016
Didnt tell me that the vehicle had a bad transmission till i got there but they apologize and were really honest and i had a good experience at this dealer there good guys and im sure gals but didnt work with a lady there so
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Feb 11, 2016
Very friendly and helpful. The truck was nicely cleaned and detailed. If you're looking for a great deal on a good used car give Robert a call at Pauli Ford.
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Jan 16, 2016
They are different than other car dealers. If you are shopping check them out you won't be disappointed.
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Jan 12, 2016
good price on the car, salesman did not do much to help with added warranty, I would have to do all the work on my end to add a warranty, Did not work out for my daughter
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Jun 26, 2015
I want this car bad and they are trying to help me out the best they can to get it. Thank you a lot for the help and hope to see you soon.
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Dec 27, 2014
Didnt have price/pics posted...called for price and pics, they sent them over saying vehicle was 6,995...told them it was a little over what I wanted to spend, they said price was negotiable but were solid on the 6,995 price when they replied?...week and a half later they then sent an email saying it had just been lowered to 7,000!?!? Not bad service, just a little dishonest/unorganized I guess.
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Dec 4, 2014
They were fair, reasonable, and efficient as well as pleasant. Would recommend.
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Nov 7, 2013
Received several e-mails, visited lot, and they are looking for exactly what I want.
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Nov 24, 2012
Returned call
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