McDonald Ford

Internet Approved, Blue Oval Certified, Quality Checked

Sales: (866) 960-8749 Service: (888) 635-7345

Today 8:30 AM - 6:00 PM (Closed Now)
Show business hours

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Dealer Details

McDonald Ford

21 reviews
Today 8:30 AM - 6:00 PM (Closed Now)

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Aug 8, 2019
Cathy was prompt, polite and informative!
Is this review helpful? Yes | No
Aug 9, 2019
Response from current dealership:
Hi David, we appreciate the review and 5-star rating! I'll pass this along to Cathy, hope you have a great weekend! - Nate
Jul 15, 2019
Josh Wegener and the crew helped us get into our new Flex. Were helpful and friendly.
Is this review helpful? Yes | No
Aug 9, 2019
Response from current dealership:
Thank you for the great review and high-star rating! We hope you love your new Flex, have a great weekend! - Nate
Jul 12, 2019
Chuck and Dave was Awesome today!! Scott and We received excellent service and was/am proud to say we happy and pleased with our new Nissan Rogue. Thanks to both of you, all the hard work and excellent service today.
Is this review helpful? Yes | No
Aug 9, 2019
Response from current dealership:
Hi Jennie, thank you so much for the great review and 5-star rating!! Congratulations on your new Rogue! I will pass on your kind words to Chuck and Dave. I'm so glad you had a great experience at McDonald Ford. If you need anything let us know! - Nate
Jun 17, 2019
Very helpful
Is this review helpful? Yes | No
Jun 21, 2019
Response from current dealership:
Thank you for the 5-star review!! Hope you have a great weekend! - Nate
Jun 5, 2019
The dealer responded promptly to our inquiry and satisfactorily answered our questions regarding the vehicle. As a results we made the 90 minute trip to see the F-450, which we puchased.
Is this review helpful? Yes | No
Jun 14, 2019
Response from current dealership:
Hi Gail, we're so pleased that we could put together a great deal on the F-450! Thank you for the 5 star rating and review. I hope you love the truck!!
Jun 2, 2019
very helpful, all pleasant
Is this review helpful? Yes | No
Jun 4, 2019
Response from current dealership:
Hi Mike, thanks for the high-star rating and for your kind words. We're pleased to have made your visit enjoyable!!
May 18, 2019
Great experience, knowledgeable financial and salespeople! I would highly recommend this dealership
Is this review helpful? Yes | No
Jun 4, 2019
Response from current dealership:
Thank you so much for the high star rating and strong recommendation!
Apr 6, 2019
Great dealer with great cars at good prices.
Is this review helpful? Yes | No
Apr 10, 2019
Response from current dealership:
Thank you Kenneth for the great review and high star rating! We're so glad to have earned your business! Have a great day! - Nate
Jan 4, 2019
Sales person was respectable and not pushy. He listened to what I had to say.
Is this review helpful? Yes | No
Jan 7, 2019
Response from current dealership:
Hello Emerson, thank you for your kind words and 5-star review. If you need anything please let me know. We look forward to seeing you again! - Nate
Oct 21, 2018
When called said it was sold but offered help on finding something else
Is this review helpful? Yes | No
Aug 13, 2018
Email sent and still have a few questions.
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Aug 16, 2018
Response from current dealership:
Hi Jeff, thank you for the high star rating! I'd be happy to personally answer any other questions you have - please feel free to contact me at (989) 695-5566 and just ask for Nate. I hope you have a great day!
Aug 7, 2018
Good experience through the entire buying process. Both Loretta and Shawn were very helpful with carfax information, additional questions and got us a great loan rate with a local credit union. Even met us 1/2 way between us and them to deliver the vehicle. However, I couldn't rate 5 stars for two reasons: 1, $595 fee added to vehicle price for service department to review vehicle. Were told this was on every car no mater what it cost to fix it. This fee should have been disclosed in description of vehicle before we agreed to purchase and not when we were going over the final details. 2, Check engine light came on 1 week after purchase. Reviewed online and found TSB about issue and repair instructions. Asked dealer if TSB was found and vehicle repaired. Was told no. Disappointed especially since this should have been found per item #1. I will be repairing the vehicle myself.
5 of 5 people found this review helpful.
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Jul 27, 2018
Very good dealer . So good I ended buy ing that car I inquired about.
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Aug 1, 2018
Response from current dealership:
Hi Justo, we are very happy to have provided you with such a positive experience! We hope you love your new vehicle! Thanks again for your business! Take care!
Jul 24, 2018
Brad was very helpful and Chris was also they both stayed past close to make sure our trip South was totally worth it and we could drive something home. Car Gurus helped of course choose something we truly wanted to look at and take for a test drive. I would recommend this dealership to a friend for sure.
Is this review helpful? Yes | No
Aug 1, 2018
Response from current dealership:
Karen, thank you for your kind words and congratulations on your new vehicle!  Thank you again for taking the time to let us know how we did. We hope you have a great day!
Jun 30, 2018
They got right back with me and wanted to set up a time to see it and if any questions just let them know
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Jul 3, 2018
Response from current dealership:
We really appreciate you taking the time to leave us feedback on your visit! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Jun 8, 2018
I got to the dealership at 5:40 on a Friday. The dealership closed at 6. We were not rushed by the sales man or the business office. We took the truck home and had some issues which the dealership took care of first thing Monday morning. Got a good rate and the dealership handled everything in a business like matter. Good , friendly folks
Is this review helpful? Yes | No
Jun 11, 2018
Response from current dealership:
Thank you for sharing your positive experience! We're happy you found our staff to be so supportive during your experience here at McDonald Ford. Have a fantastic day!
Apr 7, 2018
Received a meaasage and phone all from Don, set up an appointment. Drove the truck and decided this wasn’t the truck for us. Looked at other trucks McDonald had in inventory, purchased a 2014 model that fits our needs. Overall very pleased with the dealership, Don is a great guy and worked hard to make sure we found a truck that fit us, and provided a good buying experience. Could not be happier with our purchase.
1 of 1 people found this review helpful.
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Apr 9, 2018
Response from current dealership:
Thank you for sharing your positive experience! We are happy to pass along your comments to Don and the team here at McDonald Ford! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you again for choosing McDonald Ford, and we hope to see you again soon!
Mar 22, 2018
Replied quickly, gave needed info.
Is this review helpful? Yes | No
Mar 23, 2018
Response from current dealership:
Thank you for your review! If we can be of further service please let us know!
Mar 10, 2018
Didn’t end up with this expedition be a good deal on another. Negotiating my trade was easy too.
Is this review helpful? Yes | No
Mar 13, 2018
Response from current dealership:
Thank you for the opportunity to earn your business, and high star rating. We look forward to being of service in the future. Take care!!
Mar 8, 2018
Started out positive. I went to look at the car spoke with Don - great salesman! Later same day another salesman called me - Pemberton or something similar- took over sale. Pushy rude. I would have bought the car from Don. I was put off by Pemberton talking over and never followed through with sale. Not happy. Will not contact this dealership again.
Is this review helpful? Yes | No
Mar 9, 2018
Response from current dealership:
Hi Christine,  I am so sorry to hear of a poor experience at our dealership. We always strive to achieve 100% satisfaction for our customers. If you have any automotive needs in the future I can ensure that you can continue to work with only Don. As we continue to grow, we want to learn from our mistakes. I would love to speak with you to learn more about your experience and take steps to make sure this doesn't happen again. At your earliest convenience, could you please call Nate at 989-695-5566? Thank you for your feedback.
Feb 20, 2018
We had an appointment to look at a used vehicle and let them know we were driving from 1.5 hours away. We arrived and could tell the car hadn't been moved in a long time and when we test drove the car it had all sorts of problems. Could have all been avoided if the salesmen would have just test driven it after we made the appointment.
1 of 1 people found this review helpful.
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Dec 7, 2017
Great experience my sales lady was Amy Courtney. She was big help and very easy to deal with. The finance guy I had was wonderful. I would call Amy when I need another car.
Is this review helpful? Yes | No
Mar 9, 2018
Response from current dealership:
Thank you so much for your review. We appreciate your business!!
Oct 12, 2017
Very helpful.
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Oct 3, 2017
Great experience buying from a reputable dealer! Recommend them to my friends and family.
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Oct 3, 2017
Response from current dealership:
Thank you, for choosing McDonald Ford. We are glad to hear you had a wonderful experience with us. we are looking forward to doing business with you in the future.
Jul 25, 2017
The dealership had a very appealing showroom. The sales representative who conducted business with me was very kind, very professional and eager to help. I could tell that he was experienced; we went straight to the test drive and conducted a thorough drive with the truck. He rode with me and we had a mix of city, rural and freeway driving so that I could get a good feel for how the vehicle would handle. After the test drive, I was able to do a top-to-bottom inspection of the truck. The advertisement for the truck was very accurate: miles were accurate, plus or minus a dozen miles; the truck was clean and it featured All of the advertised "bells and whistles." While I was not able to afford the truck at this time, my sales rep remained courteous and professional all the way, and some of the other dealership staff members were great people to talk to. I would highly recommend McDonald Ford.
1 of 1 people found this review helpful.
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Jul 19, 2017
They were very helpful. Gave us everything we needed to know about the car
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Jul 13, 2017
Very responsive dealer!
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Jun 13, 2017
5 stars hands down. Bought my truck with a lower interest rate and payment then my credit union offered through these guys. Rick and the rest of the Ford team helped me out and took care of the issues i was facing and sold me a very clean and high quality truck. Very happy i dealt with this company.
Is this review helpful? Yes | No
May 16, 2017
Very slow process. Bought the truck but it took 6 hours and we didn't finance it.
1 of 1 people found this review helpful.
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May 19, 2017
Response from current dealership:
Hi Justin, We very much appreciate your business and selecting McDonald Ford to fulfill your transportation needs. Our records show that after choosing your truck you needed to go to your bank for a check. Our Finance Manager, Brittany, tells me that within 5 minutes after returning to our store she invited you into her office and completed the paperwork. We understand the frustration of completing forms required for compliance with regulations. We know it seems like it takes a long time and we do our best to expedite the process so you can enjoy your new truck as soon as possible. We are comm
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May 8, 2017
They were great. They worked very hard to help me. I would recamend them to anyone.
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Apr 15, 2017
Great response time. Car was sold.
0 of 1 people found this review helpful.
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Mar 24, 2017
Excellent - they were very responsive and allowed me to test drive the vehicle I thought I was interested in. Since then, they have sent me other options..good customer service.
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Mar 24, 2017
Courtesy was outstanding.
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Mar 20, 2017
excellent!
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Mar 14, 2017
Quick response, didn't end up buying it.
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Feb 18, 2017
Fair. There price was firm. Didn't want to deal much.
4 of 4 people found this review helpful.
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Feb 5, 2017
Very easy going sales person. Answered all my questions and no pressure. Still dealing with them. The staff is excellent to deal with and because they gave me time to decide- I bought the very vehicle I foung on carguru.... Thanks Frank for being a good salesperson. McDonald Ford iI just wish you guys were closer so I could have my vehicle serviced by you.
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Feb 4, 2017
Unfotunately, the car was no longer available, but they let me know promptly.
1 of 1 people found this review helpful.
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Nov 12, 2016
I didn't buy this suv from them, but I did get another suv from them in way better shape.
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Aug 30, 2016
very helpful in all fields
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Aug 23, 2016
Had a good experience the people that contacted me were very professional
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Aug 3, 2016
Really quick response and very polite
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May 13, 2016
McDonald Ford got back with me quick and got me approved but I couldn't go with that deal a little steep.
1 of 1 people found this review helpful.
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Mar 10, 2016
Excelent
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Dec 16, 2015
great
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Dec 10, 2015
Great dealership, got a great deal, quick and efficient and I'm loving the car so far.
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Jun 12, 2013
Drove 134 miles to dealer. Car was out of gas, and interior was dirty. First impressions do matter.
1 of 1 people found this review helpful.
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May 3, 2013
Dealer responded.
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Apr 2, 2013
I had to drive 101 miles was very pleased with the salesperson and the financial person was Great my husband is so pleased with his purchase I emailed about what I wanted and got a even better answer
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Mar 16, 2013
Great to work with, No Hassle and a comfortable setting. Very Helpful!!
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