Napleton's Aston Martin of Chicago

217 Ogden Avenue
Downers Grove, IL 60515

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Sales: (331) 214-3288

Service: (888) 697-0267

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https://static.cargurus.com/images/forsale/2019/06/06/12/35/2018_land_rover_range_rover_velar-pic-8648295581909727522-152x114.jpeg

2018 Land Rover Range Rover Velar P380 R-Dynamic HSE Used Cars in Downers Grove, IL 60515

Great Deal
$8,713 BELOW
CarGurus IMV of $66,713

Price: $58,000

Mileage: 7,879

Location: Downers Grove, IL 60515

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Narvik Black Description: Used 2018 Land Rover Range Rover Velar P380 R-Dynamic HSE for sale - $58,000, 7,879 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Heat Package, Climate Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/08/13/10/21/2010_porsche_panamera-pic-2108264356369323082-152x114.jpeg

2010 Porsche Panamera Turbo Used Cars in Downers Grove, IL 60515

Great Deal
$7,805 BELOW
CarGurus IMV of $51,605

Price: $43,800

Mileage: 27,198

Location: Downers Grove, IL 60515

Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Basalt Black Metallic Description: Used 2010 Porsche Panamera Turbo for sale - $43,800, 27,198 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Bluetooth, Premium Wheels, Memory Package, Backup Camera, Sport Chrono Package, Premium Package, Trim Package
https://static.cargurus.com/images/forsale/2019/02/20/11/31/2018_bmw_x2-pic-2669874703399748723-152x114.jpeg

2018 BMW X2 xDrive28i AWD Used Cars in Downers Grove, IL 60515

Great Deal
$5,767 BELOW
CarGurus IMV of $35,267

Price: $29,500

Mileage: 5,363

Location: Downers Grove, IL 60515

Average time on market: 51 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Jet Black Description: Used 2018 BMW X2 xDrive28i AWD for sale - $29,500, 5,363 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Heat Package, Premium Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/03/27/10/22/2018_audi_q7-pic-4832919542808521842-152x114.jpeg

2018 Audi Q7 3.0T quattro Prestige AWD Used Cars in Downers Grove, IL 60515

Great Deal
$4,859 BELOW
CarGurus IMV of $57,859

Price: $53,000

Mileage: 16,478

Location: Downers Grove, IL 60515

Average time on market: 33 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Florett Silver Metallic Description: Used 2018 Audi Q7 3.0T quattro Prestige AWD for sale - $53,000, 16,478 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Power Package, Navigation System, Adaptive Cruise Control, Alloy Wheels, Technology Package, Heat Package, Premium Plus Package, Premium Package, Tow Package, Climate Package, Luxury Package, LE Package, Bluetooth, Backup Camera, Comfort Package
https://static.cargurus.com/images/forsale/2019/05/12/10/22/2018_aston_martin_vanquish-pic-266568064150243889-152x114.jpeg

2018 Aston Martin Vanquish S Coupe RWD Used Cars in Downers Grove, IL 60515

Great Deal
$28,577 BELOW
CarGurus IMV of $228,577

Price: $200,000

Mileage: 1,474

Location: Downers Grove, IL 60515

Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Magnetic Silver Description: Used 2018 Aston Martin Vanquish S Coupe RWD for sale - $200,000, 1,474 miles with Navigation System, Leather Seats, Backup Camera
https://static.cargurus.com/images/forsale/2019/08/15/10/32/2016_ram_3500-pic-6719163799541505288-152x114.jpeg

2016 Ram 3500 Laramie Crew Cab 4WD Used Cars in Downers Grove, IL 60515

Great Deal
$3,917 BELOW
CarGurus IMV of $46,917

Price: $43,000

Mileage: 19,203

Location: Downers Grove, IL 60515

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright White Clearcoat Description: Used 2016 Ram 3500 Laramie Crew Cab 4WD for sale - $43,000, 19,203 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Premium Package, Tow Package, Climate Package, Quick Order Package
https://static.cargurus.com/images/forsale/2019/09/05/10/11/2018_maserati_levante-pic-5704361001367546335-152x114.jpeg

2018 Maserati Levante 3.0L Used Cars in Downers Grove, IL 60515

Great Deal
$4,311 BELOW
CarGurus IMV of $54,311

Price: $50,000

Mileage: 17,751

Location: Downers Grove, IL 60515

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Grigio Metallic Description: Used 2018 Maserati Levante 3.0L for sale - $50,000, 17,751 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Premium Package
https://static.cargurus.com/images/forsale/2019/07/23/10/28/2017_porsche_macan-pic-3425807009694817916-152x114.jpeg

2017 Porsche Macan Turbo AWD Used Cars in Downers Grove, IL 60515

Good Deal
$4,262 BELOW
CarGurus IMV of $66,062

Price: $61,800

Mileage: 15,595

Location: Downers Grove, IL 60515

Certified Pre-Owned: No Transmission: Automatic Color: Jet Black Metallic Description: Used 2017 Porsche Macan Turbo AWD for sale - $61,800, 15,595 miles with Performance Package, Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Aluminum Wheels, Sport Chrono Package, Premium Plus Package, Premium Package, Bluetooth, Memory Package, Backup Camera, Smoker Package
https://static.cargurus.com/images/forsale/2019/09/10/20/43/2016_jaguar_xj-series-pic-5665121680969724941-152x114.jpeg

2016 Jaguar XJ-Series XJL Portfolio AWD Used Cars in Downers Grove, IL 60515

Good Deal
$3,334 BELOW
CarGurus IMV of $45,334

Price: $42,000

Mileage: 11,205

Location: Downers Grove, IL 60515

Average time on market: 30 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Polaris White Description: Used 2016 Jaguar XJ-Series XJL Portfolio AWD for sale - $42,000, 11,205 miles with LE Package, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2019/07/24/10/48/2018_buick_enclave-pic-2392876599210121874-152x114.jpeg

2018 Buick Enclave Avenir AWD Used Cars in Downers Grove, IL 60515

Good Deal
$2,452 BELOW
CarGurus IMV of $42,452

Price: $40,000

Mileage: 14,502

Location: Downers Grove, IL 60515

Average time on market: 46 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Ebony Twilight Metallic Description: Used 2018 Buick Enclave Avenir AWD for sale - $40,000, 14,502 miles with Leather Seats, Sunroof/Moonroof, Driver Confidence Package, Power Package, Navigation System, Suspension Package, Alloy Wheels, Preferred Package, Technology Package, Trailer Package, Heat Package, Premium Package, Tow Package, Climate Package, Luxury Package, Bluetooth, Memory Package, Backup Camera, Bose High End Sound Package, Remote Start, Sound Package
https://static.cargurus.com/images/forsale/2019/07/24/10/48/2017_porsche_panamera-pic-6039465187975976032-152x114.jpeg

2017 Porsche Panamera 4S Used Cars in Downers Grove, IL 60515

Good Deal
$4,529 BELOW
CarGurus IMV of $82,329

Price: $77,800

Mileage: 27,158

Location: Downers Grove, IL 60515

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Jet Black Metallic Description: Used 2017 Porsche Panamera 4S for sale - $77,800, 27,158 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Alloy Wheels, Bluetooth, Memory Package, Backup Camera, Sport Chrono Package, Premium Package, Comfort Package
https://static.cargurus.com/images/forsale/2019/08/21/10/24/2013_volkswagen_golf_r-pic-821018017032355160-152x114.jpeg

2013 Volkswagen Golf R 2-Door AWD with Sunroof and Navigation Used Cars in Downers Grove, IL 60515

Good Deal
$1,176 BELOW
CarGurus IMV of $21,176

Price: $20,000

Mileage: 51,273

Location: Downers Grove, IL 60515

Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Rising Blue Metallic Description: Used 2013 Volkswagen Golf R 2-Door AWD with Sunroof and Navigation for sale - $20,000, 51,273 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2019/08/24/10/28/2017_jaguar_xe-pic-5227164760277896077-152x114.jpeg

2017 Jaguar XE 35t R-Sport AWD Used Cars in Downers Grove, IL 60515

Good Deal
$1,521 BELOW
CarGurus IMV of $33,321

Price: $31,800

Mileage: 38,709

Location: Downers Grove, IL 60515

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Ultimate Black Metallic Description: Used 2017 Jaguar XE 35t R-Sport AWD for sale - $31,800, 38,709 miles with Sport Package, Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Alloy Wheels, Technology Package, Premium Package, Bluetooth, Backup Camera, Comfort Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/09/07/16/55/2017_jaguar_f-type-pic-8378433005739696063-152x114.jpeg

2017 Jaguar F-TYPE R Coupe AWD Used Cars in Downers Grove, IL 60515

Good Deal
$2,167 BELOW
CarGurus IMV of $67,167

Price: $65,000

Mileage: 16,514

Location: Downers Grove, IL 60515

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Polaris White Description: Used 2017 Jaguar F-TYPE R Coupe AWD for sale - $65,000, 16,514 miles with Leather Seats, Backup Camera, Heat Package, Navigation System, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/14/10/19/2016_chevrolet_silverado_1500-pic-93160518605427868-152x114.jpeg

2016 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Downers Grove, IL 60515

Good Deal
$1,814 BELOW
CarGurus IMV of $30,614

Price: $28,800

Mileage: 50,843

Location: Downers Grove, IL 60515

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2016 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $28,800, 50,843 miles with Leather Seats, Power Package, Alloy Wheels, LT Package, Preferred Package, Bluetooth, Backup Camera, Trailer Package, Remote Start, Tow Package, Convenience Package
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 7, 2019
DrDave9
Very prompt and professional
Response from current dealership:
We're glad to hear our Staff took such great care of you! We hope you continue to choose us for all your automotive needs! Take care!
Sep 7, 2019
Vince contacted me immediately and started working on a deal. I would recommend this dealership.
Response from current dealership:
Hello Jackie, thank you for the positive review about Vince and our team! We hope you continue to choose us for all your automotive needs! Take care!
Sep 5, 2019
Great experience. Friendly, helpful and no games. Would recommend.
Response from current dealership:
Kate, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Aug 30, 2019
Great buying experience!! Customer service was too notch....Vince...Sam...and Mike killed it !!!
Response from current dealership:
Donald, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Vince, Sam, and Mike were so helpful! We want all our customers to feel this way when leaving our dealership! Safe travels!
Aug 28, 2019
The car was sold but they did contact me with other cars they had for sale.
Response from current dealership:
Al, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Aston Martin of Downers Grove!
Aug 27, 2019
Topeagle
Contact was good but prices too high for value of their vehicles, imo. You have my assessment.
Response from current dealership:
Hello Topeagle, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Aug 10, 2019
GuruVLSXR
Great experience and purchased my car
Response from current dealership:
Hi, thank you for taking the time to leave a review for us at Napleton's Aston Martin of Downers Grove. We're happy we could meet your expectations! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Aug 6, 2019
I had a pleasant experience involving the folks at Napleton. They were friendly, respectful and at no time during my visit, did I feel pressured. Initial contact was prompt and the car was waiting for my trial when I arrived at the dealership. The timing of follow-up communications was at a good pace and not overdone. Will definitely recommend.
Response from current dealership:
Hello, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Jul 30, 2019
Awesome
Response from current dealership:
John, we're glad you had such a wonderful experience with us! We do hope we can be of assistance again in the future. Take care!
Jul 10, 2019
Mgklamp
Good experience working with this team. Very nice selection of used vehicles.
Response from current dealership:
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership, so we're pleased to hear that you enjoyed your visit with our team. We hope to see you in again soon!
Jun 22, 2019
GuruSPZZP
After getting bounced around early on between to sales representatives, who were not particularly helpful, I ended up with the General Manager, Perry. He was communicative, charming,and knowledgeable, but during our e mail negotiations, the price was raised almost $ 2000.00, which I thought was odd. When i told him that, he agreed to sell it to me at the earlier price. He sent me some information to justify the price increase, but some of the information on it about the options, was incorrect. He said it was too late in the evening to an answer from another associate in a different location where the car had been moved for an appointment. He said he would get back to me the following morning with an answer. When I did not hear from him until almost noon, I e mailed him. In the mean time, I was notified by the web site that it was SOLD. Probably would not go back to this dealership in the future.
Response from current dealership:
Thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out us at (312) 888-2967 and we will work with you personally in rectifying the issues you experienced.
Jun 12, 2019
We spoke with Sam who was the salesman and agreed on a deal for our trade ins for two vehicles at the close of business over text message. The dealer knew we would be driving over two hours away with two cars to trade them in. After we arrived at the dealership the next morning an hour after they opened they gave us the keys to the car to test drive it. Then another dealer can out to tell us the car had sold already. We were upset at first but were no longer interested in buying this car as we were told it was in “pristine” condition. The car was filthy, multiple scratches all over and damage to the interior leather and consule. After we left to go buy from another jaguar dealership we received a call three hours later asking if we would still be coming by to purchase this car! Tonight three days after we purschased a different jaguar I receive an email asking if I am still interested in this jaguar. This place is very disorganized and will not be honest on their vechiles condition.
Jun 6, 2019
Streetrod20
Mgr. contacted me & answered questions but Vehicle had sold?? Good experience!
Response from current dealership:
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
May 23, 2019
Willing to work with you
Response from current dealership:
Asia, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
May 19, 2019
Sam and Rick were so helpful and patient when it came to financing this Lexus I had a great time and would highly refer anyone to go to Napleton Aston Martin in downers grove
Apr 28, 2019
TheComputerGuy
The team at Napleton Aston Martin in Downer’s Grove really did a great job throughout the entire car buying process!
Response from current dealership:
Congratulations on your new car! It is great to hear our Staff was really able to provide you with a positive car buying experience. We hope to be of service to you again in the future.
Best wishes,
Napleton's Aston Martin of Downers Grove
Apr 20, 2019
Acolen
Excellent
Apr 14, 2019
It was actually fun buying this car! Vince is very personable and helpful. Everything happened so fast, but in a good way! I had more stress buying my new phone a couple of weeks ago. When it was time to close the deal and pay, I typically dread the long wait. Not here! Dora was very efficient and also personable. And let’s not forget Phillip, also friendly and personable who made sure all this could happen. Makes me want to buy a car every week. But I love my new car so much, I will just stop by for a wash.
Response from current dealership:
We're glad to hear our Staff took such great care of you, Adriana! We hope we can continue to be of service to you down the road!
Apr 12, 2019
CURVEN4
Great customer service. Really nice people.
0 people found this review helpful.
Response from current dealership:
We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.
Apr 3, 2019
Cicly Moore
They answered all my questions and were extremely nice!
1 people found this review helpful.
Mar 27, 2019
John Myers
The entire experience working with this dealer was incredible. Between Andrew and Norbert they went above and beyond making the deal happen including driving the truck to my wife (45 minutes away) so she could drive to getting deal done within 45 minutes late on a Wednesday night. The finance process was also outstanding. Would definitely buy from them again
1 people found this review helpful.
Mar 25, 2019
Sam Rahim was very helpful with the purchase process and vehicle preparation. Highly recommend
1 people found this review helpful.
Mar 18, 2019
Margaret at the dealership was extremely helpful throughout the whole process. I would highly recommend Aston Martin for a dealership. Best experience ever!
1 people found this review helpful.
Response from current dealership:
We're glad to hear that everything was completed to your satisfaction, Joshua! Please let us know if there is ever anything else we can assist you with.
Mar 11, 2019
ajag76
Very nice dealership, great staff, car was clean and ready to test drive soon after I arrived. Would highly recommend.
1 people found this review helpful.
Response from current dealership:
We're very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
Feb 17, 2019
Awesome people and very nice helped me get the vehicle I wanted I would highly recommend them to anyone
1 people found this review helpful.
Feb 11, 2019
traceymacy
Immediate response time. Wonderful Inventory, Lots to choose from.
1 people found this review helpful.
Feb 8, 2019
GuruB71RL
Had a great experience. Margaret and Philip were very responsive and easy to work with. Best dealership experience I have ever had. Would recommend.
1 people found this review helpful.
Feb 5, 2019
Responded right away. Steve was a very good sales person. Always tried to close the sale but not too pushy. Very helpful.
1 people found this review helpful.
Feb 4, 2019
Quick response
1 people found this review helpful.
Jan 21, 2019
lights2014
very nice experience. Vince and Dora were great
Jan 20, 2019
w710club
It was perfect. I never give a five star anywhere. There is always room for improvement. I would recommend this dealership to any of my close friends and anybody looking for a great car buying experience.
Jan 13, 2019
Guru1MWS
dealer responded and sent requested information
Dec 31, 2018
Sales people were kind and courteous. Good communication and provided answers to all my questions.
Dec 26, 2018
Very timely response and follow up
Response from current dealership:
Hi Mike, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Dec 13, 2018
Julien Bitterwolf
Average dealership experience . Seemed like friendly people but slightly pushy .response time and care from the dealership is very good .
Response from current dealership:
We're glad to hear our Staff took such great care of you, Julien! We hope we can continue to be of service to you down the road!
Dec 7, 2018
Guru5LW8L
Helpful and understanding
Response from current dealership:
Hello, thank you for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dec 3, 2018
Arrived to check out the vehicle, however it was on very low battery and locked in valet mode. Test drove a different Tesla Model S instead which was covered in ice and left side view mirror was frozen to a non-usable position which made visibility worriesome. Lastly when talking through financing I was not explained (until I asked) that the base financing terms are around 9% APR before running my credit through. There are many areas for improvement here.
2 people found this review helpful.
Nov 8, 2018
People very responsive, friendly and helpful. I had car inspected that day. Inspection revealed unsafe tires. Negotiated a price reduction to help offset cost of new tires. I purchased the car.
Response from current dealership:
Terry, we appreciate you choosing Napleton's Aston Martin of Chicago! Please let us know if you have any questions about your new vehicle and we will be more than happy to assist you!
Nov 3, 2018
Nick Wilde of Ferrari
Their care is excellent, they treat you very well.
Response from current dealership:
Thank you for taking the time to let us know how we did! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Oct 23, 2018
GuruXX6TF
Margaret and Philip are the best. Make every simple :) From Kam
Response from current dealership:
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oct 16, 2018
GuruYXTZR
Car was not as described. Drove over 50 miles to see a damaged vehicle that was not mentioned in pictures or descriptions
Response from current dealership:
Can you please provide any contact information or which vehicle you came to view? We would like to assist but we have no information.

thank you,
Danielle
Napleton Corporate.
Sep 27, 2018
Cel903
I received emails from this dealership.
Response from current dealership:
Here at Napleton's Aston Martin of Chicago, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!
Sep 24, 2018
GuruZ84B
Very professional and friendly! Highly recommend!!
Response from current dealership:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Napleton's Aston Martin of Chicago. If you're ever in need of more help, please let us know! Take care!
Aug 16, 2018
BillGuru062565
Steve Miller from the dealership emailed me and followed up with a call. He was professional, knowledgeable and helpful.
Response from current dealership:
Hello, we are very happy Steve provided you with such a positive experience! If you're ever in need of more help, please let us know!
Aug 13, 2018
KarreraNeely
Quick response and the rep seemed to really want to help.
Response from current dealership:
Our staff is dedicated to providing our customers with the best automotive experience! If you have any further needs or questions, please give us a call. We're always happy to help!
Aug 3, 2018
Amazing dealer, really nice peoole
Response from current dealership:
We're glad to hear our Staff took such great care of you, Matt! We hope we can continue to be of service to you down the road. Take care!
Jul 31, 2018
GuruT8RDZ
Was contacted and spoke with Dora who provided me insight to the Honda Ridgeline. I did drive 130 miles to examine the vehicle which was well represented in the description provided. Greeted by salesman Vince. Negotiations were upfront and non adversarial. Took possession of the vehicle which was very clean and detailed. Was taken back in that the gas tank was not filled though. On the way home the drivers side windshield wiper blade fell off due to not being completely seated onto the arm which obviously was not the sales teams fault. Overall had a good experience tho and would recommend the dealership to family and friends.
Response from current dealership:
We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
Jul 28, 2018
Guru918QV
Quick response to email. Phone contact was detailed concerning the the vehicle.
Response from current dealership:
We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.
Jul 24, 2018
GuruWP8L7
10
Dealer provided the information in a timely manner. Pleased with clear and concise communication. Options listed on cargurus.com for the vehicle were not consistent with the options on the Window Sticker price sheet.
0 people found this review helpful.
Response from current dealership:
Thanks for your honest feedback. If you would like to discuss anything additional, please don't hesitate to reach out.
Jul 18, 2018
ASW3875
They were very professional and helpful.
Response from current dealership:
Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jul 7, 2018
My experience was wonderful! Everyone at the dealership was very friendly and helpful with the whole process. Professionalism at its best!
1 people found this review helpful.
Response from current dealership:
We're glad to hear that everything was completed to your satisfaction, Geraldine! Please let us know if there is ever anything else we can assist you with.
Jul 2, 2018
Kanson
Email communication. Very quick response.
0 people found this review helpful.
Response from current dealership:
We're glad to hear that everything was completed to your satisfaction, Kanson! Please let us know if there is ever anything else we can assist you with.
Jun 26, 2018
Great service and price
Response from current dealership:
Thank you so much for sharing your recent experience with us, Kevin! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Jun 18, 2018
wires57
We had negotiated over a couple of days with sporadic reply's that took hours to get a response to and then they stopped replying all together unfortunately they finally replied days later and told me they overlooked my emails and lost the sale on a vehicle I really wanted. I really think dealers in general should take more seriously the internet buyer instead of trying to coral the customer into the showroom. Some of do not have the time to sit for hours in a showroom and don't mind traveling from NJ to Chicago to purchase the exact vehicle they want at the price they are happy with. (Just Saying.....)
9 people found this review helpful.
Response from current dealership:
Thank you for taking your time to let us know that we did not meet your expectations. We apologize for not responding in timely manner. We sell cars all over US and take all of our clients seriously regardless of distance. Please give us another chance when you ready for the next car .
Jun 8, 2018
Shadow1732
great communication. I bought the car!
Response from current dealership:
Hello, we appreciate you choosing Napleton's Aston Martin of Chicago! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Take care!
Jun 5, 2018
keyson92
Drove an hour after talking with them because had only 3 pictures of truck and still asked for me to make a offer on it. When I arrived the front windshield was broke, roof dented, with heavy scratches on roof. Both driver and front passenger floors were soaked from water leakage caused by the roof drip trims were torn off front of roof. They said they knew about the roof, but didnt even know or mention the soaked floor. It was a disappointed,otherwise truck appered as OK.
8 people found this review helpful.
May 28, 2018
jnathan5311
They responded promptly and politely. Initially it was my feeling that the vehicle was not priced appropriately, and after a few days the dealer contacted me to ask if I would suggest the pricing that would bar acceptable. While very amicable, we found another dealership and vehicle that was more attractive. I would return to this dealer in the future however.
Response from current dealership:
Thank you so much for your great feedback! We are glad to hear you would consider us in the future! If you have any further questions, please give us a call. We're always happy to help!
May 25, 2018
smileadvisor
Purchased car but would not negotiate on price even though car had accident on car fax. small crack in windshield ,chunk of rubber missing on rear tire. My fault not walking away. Nobert and Michelle just doing there job well. Overall wil live with my decision .
0 people found this review helpful.
Response from current dealership:
Thanks for taking the time to leave your honest feedback. If you would like to discuss anything further, don't hesitate to reach out. We are always happy to help!
May 24, 2018
Responded to me quickly
Response from current dealership:
Thanks for the positive feedback, Diane! If you ever have additional questions or needs, don't hesitate to reach out! Take care!
Apr 19, 2018
dbg7119
Wasn't a bad experience, they were pretty quick to respond. they had a different opinion on what the car was worth than I did.
Response from current dealership:
Here at Napleton's Aston Martin of Chicago, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!
Mar 29, 2018
Responded quickly.
Response from current dealership:
Thank you so much for the 5 star rating! Have a wonderful day!
Mar 6, 2018
contacted me and was very helpful
0 people found this review helpful.
Response from current dealership:
Mark, your positive review means a lot to us and we're happy we could help! Please don't hesitate to reach out if there's anything additional we can do for you.
Feb 22, 2018
Guru5GDXB
James Ayres was very helpful and provided me with the information that I needed.
Response from current dealership:
Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again very soon!
Feb 7, 2018
Alex Weldum
25
Terrific response time and content. Very willing to work with me on a deal for the vehicle i inquired about. Made a trade deal work when a number of other dealerships did not. Every interaction was gracious and thoughtful with my wife and I being at the fore front of the outcome. Thanks to all involved with this and i look forward to future business .
2 people found this review helpful.
Response from current dealership:
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Alex. Please don't hesitate to reach out if there's anything additional we can do for you!
Jan 19, 2018
John Holton
Great environment, low/no pressure.
1 people found this review helpful.
Jan 11, 2018
Very knowledgeable and helpful.
1 people found this review helpful.
Jan 4, 2018
Verneda9
Great experience! Sam was great! Awesome customer service!
Dec 26, 2017
GuruZS53B
They did contact me,fast response
Oct 20, 2017
Very nice dealership. Sad that I didn’t receive any swag with my vehicle purchase. Not even a keychain. ☹️
3 people found this review helpful.
Read 41 old reviews
Aug 21, 2017
Slbgt
Contacted me several times. Dealing on a different car. Been very nice to work with them. Have not bought a car yet, still looking v
Jul 30, 2017
Vince was very prompt in responding..He was polite and professional.
Jul 25, 2017
Test drove car and had my car looked at for trade in. Everyone was courteous and they followed after my visit. Ultimately I bought a car elsewhere.
Jun 15, 2017
GuruRTJ4
Although we bought our vehicle elsewhere our experience with them was top not thanks again
1 people found this review helpful.
May 24, 2017
So far the experience has been great. We will be picking up our car in 10 days and I am sure everything will be fine. They have stayed in contact with us all along the way. I would highly recommend this dealership.
3 people found this review helpful.
May 4, 2017
KDM3
Very friendly people to work with. Their not pushy that they make you forget what your actually there for. I will diffintely recommend them to others.
1 people found this review helpful.
May 3, 2017
Wonderful experience: very responsive and not opposed to working over the phone or e-mail, with you.
1 people found this review helpful.
Apr 27, 2017
GuruLR65
not the right car for me but Norbert was very accommodating...
1 people found this review helpful.
Mar 27, 2017
Got a quick reply from the dealer. Philip greeted us nicely when we came in. Sami, the salesman was courteous. Bought the car without any pressure from them. The only problem I have is that the plate number was not screwed properly.
1 people found this review helpful.
Mar 21, 2017
rickjohnstone
5
Knowledgable salesman
3 people found this review helpful.
Mar 6, 2017
He just stated that the CTX was aggressively priced so I didn`t bother after that... I asked him what his lowest price would be and that`s what was said to me..it was aggressively priced. He responded quickly though and answered my questions. He has some beautiful cars on his lot.
1 people found this review helpful.
Mar 3, 2017
bgaiser1
5
Sent pictures to my phone! Wonderful folks!
2 people found this review helpful.
Mar 1, 2017
Very nice salespeople
Dec 1, 2016
Got back to me right away. Have not made purchase as yet so can't rate, but impressed so far.
Oct 4, 2016
Quick reply to my questions. Thank you !
Sep 2, 2016
Perry Galecki responded quickly to all my questions, great customer service!
Jul 22, 2016
They were very Respnsive to my request for info
1 people found this review helpful.
Jul 10, 2016
Never got back to me about the vehicle I was actually looking for; only received an email stating they are here to assist but no follow up call about the vehicle...
1 people found this review helpful.
Jul 10, 2016
Great dealership
Jun 3, 2016
Great
May 22, 2016
tnrr32
Very professional contact. I ended up buying another car.
May 14, 2016
They were adding how much the tiers and lift kit was in to the price and from what one told by other dealers if it's used they can't add that In but there lose I'm still looking since they wouldn't drop the price
5 people found this review helpful.
May 2, 2016
Very supportive, informative, and prompt
Apr 7, 2016
Very nice!
Mar 19, 2016
great
Feb 28, 2016
Good, vehicle was sold already, at least they contacted me Good
Feb 10, 2016
mikeconnor723
5
Great experience. Took time to answer every question I had
Jan 30, 2016
roykinsey
Good
Dec 14, 2015
Very prompt and courteous.
Nov 27, 2015
Perfect
Nov 2, 2015
Quick response and follow up.
Oct 24, 2015
Good. Responsive in every way.
Oct 12, 2015
No pressure, knowledgeable about the Ram 1500 even though they are an Aston Martin dealership. I was given a tour of the shop and they explained the perks of buying from their dealership. Also fair pricing.
Sep 13, 2015
Very responsive & wonderful to deal with.
Sep 1, 2015
Fantastic dealership! Didn't have the option on the used car I wanted but they were great to deal with. Wish I could afford their new cars. Nice stuff!
Jun 26, 2015
Fast response and helpful with purchase
May 2, 2015
Nice place! Excellent staff!
Jan 20, 2015
Responsed quickly but the car had sold.
Apr 27, 2014
Nice place
Jul 3, 2013
hawkgirl
Great to deal with- I would readily recommend this dealer again!
Aug 22, 2012
Responded immediately

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