Momentum BMW MINI

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10002 Southwest Freeway
Houston, TX 77074

Sales: (713) 596-3100

Service: (800) 738-4993

Today 9:00am - 7:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 23, 2017
Vehicles not available or already sold, unresponsive or discourteous sales associates, managers trying to appease customer after the fact. This dealership left an unprofessional negative impression and I purchased a vehicle at another dealership.
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Apr 16, 2017
Vaca95
Fast response and very thorough. Original vehicle was sold, but they found another one and gave me the exact same deal. I did purchase from them.
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Feb 11, 2017
RICKY GRIFFIN
fast response and helpful
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Jan 14, 2017
Talk to the dealership customer service and BMW of North America but I felt both were not receptive to my concern about BMW vehicles missing both Oil & Transmission Dip Sticks, Please listen to your customers, put the DIP STICKS back on your vehicles.
1 of 3 people found this review helpful.
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Nov 9, 2016
Good and Experienced staffs.
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Oct 27, 2015
Called back immediately but decided to purchase a different model elsewhere.
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Read 37 old reviews
Aug 18, 2015
Ericka Hernandez was great.
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Aug 17, 2015
Great service
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Jul 24, 2015
This car is not available.And they are not taking it off the inventory.
5 of 5 people found this review helpful.
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Jul 13, 2015
Very responsive. Unfortunately could not reach a deal
1 of 1 people found this review helpful.
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Jul 11, 2015
The car wasn't available.
3 of 3 people found this review helpful.
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Jun 24, 2015
Great
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Jun 19, 2015
Super feedback
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Jun 11, 2015
Excellent Service!
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May 11, 2015
Best BMW experience.
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Apr 8, 2015
After seeing the 2014 Acura in CarGurus I called the dealer and reached a salesperson (Mai) and from that moment until I got the keys for the Car both Mai and David (assistant) were a pleasure to talk to. They facilitated the process and ensured we reached a fair deal and completed the agreed corrections/ actions in a timely manner. The only issue I had was with the finance department, they made made a couple of errors in their finance documents (creating a bit of mistrust in the process), but it all got worked out. So far, no issues with the car. Overall a very good experience.
1 of 1 people found this review helpful.
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Mar 31, 2015
Fiero_490
Khalil was awesome! Huge selection... I'd buy from them again.
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Oct 16, 2014
My experience with Momentum was great,knowledgeable salesman polite and friendly. Give Momentum a call for a new or used vehicle.
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Sep 24, 2014
They could be friendlier. It seems like they forgot they existed there because of customers. Which I think customers are #1 priority......
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Sep 1, 2014
Car was sold the morning of the late afternoon I arrived, but a disconnect between receptionist and sales department resulted in 5 minutes notice - too late. Sales rep showed other vehicles.
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Jul 20, 2014
Friendly but not fully aware of the technology of non BMW used cars.
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Jul 11, 2014
Johnnyben
This dealership used the same old trick others use, & that is they claim to have a certain vehicle BUT when you arrive it Miraculously just sold before you got there....
1 of 1 people found this review helpful.
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Jul 2, 2014
Salesmen were nice, however I made two visit from Beaumont, the first the car was not on site so I had to come back, and second the salemans wasnt in at the time, and other salemens were unwilling to help. Also, quoted a price to me and the next day the car was reduce. I deciced to visit other dealerships in the area while waiting for the car to arrive and I made another purchase. I really liked their cars and the dealerships and the person who contacted me was nice as well. I wish them all the best of luck.
1 of 1 people found this review helpful.
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Jun 15, 2014
No negotiating there...
1 of 1 people found this review helpful.
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Jun 11, 2014
Dealer did not respond over CarGurus, however I went in and had no problems whatsoever. They gave me a great deal! I was in and out within an afternoon. There was a dent on the side door from it being a loaner car, the dealership is fixing it a week later at no charge. Great experience. Ask for Manuel.
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Sep 25, 2013
I bought a 2008 Corvette at an awesome price I would recommend this dealership and Patrick the salesman
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Jul 29, 2013
Looked at Acura TL Type S last week with Mai. She was very nice when we took the car on a test drive, then the dealing part was on the table. Would not budge on the price even a penny! Ridiculous! She tried to explain to me that they had $22,000 into the car on a trade in! BS if you ask me. The car is an overpriced used Acura, not a brand new BMW like she thinks. When you open the right rear door there was a significant scratch with rust, which she did say she could take care of. Mai aslo seemed like she didn't care whether or not the car was bought because, " They are a high volume BMW dealer." If I were to ever buy a BMW IT WOULD NOT BE FROM HER!
1 of 1 people found this review helpful.
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Jul 24, 2013
Less Sale attitude, think customer service
1 of 1 people found this review helpful.
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Jul 8, 2013
Terrible. I opted to have someone call me about a car I wanted but I waited days before I got a response. System is very unorganized and annoying. I had 3 different salesman keep pestering me about setting up an appointment when I clearly wasnt intetested and didn't want to buy a car anymore. They didn't even have the car I wanted anymore. Website laden with grammatical errors and mistakes. It says here on the review 'dealer never responded' when I actually selected the option 'terrible'' . I will never buy a car from momentum mini
1 of 1 people found this review helpful.
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May 24, 2013
escapeartist007
quick response ....attentive
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Mar 26, 2013
The first sales rep. Never even call me back to let me know the car was sold. Costumer should have to call back several times to get that news, if they are more worry about making a sale then don't plan on getting one from me without costumer curtesy
1 of 1 people found this review helpful.
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Jan 14, 2013
worst experience ever--non responsive salesperson named Khilil--either doesn't know his job or doesn't care
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Nov 14, 2012
I went to Momemtum for this car and they did the bait and switch number on me after driving an hour. I like the car I bought but did not get as good a deal as I wanted. I had to buy a car that day because I had to turn in the rental. I was very disappointed about not getting this car. They said that this car had an oil leak but it continued to be on your website.
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Oct 23, 2012
i just miss good deal.
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Oct 2, 2012
Excellent cars
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Sep 15, 2012
Great!
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Aug 9, 2012
Did not want to even deal with me via email. Said I had to come on to negotiate price. Found another dealer that would deal via email and guess what....I bought from them...
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Jul 17, 2012
I like the fact that you offer a comprable price on most vehicles, therefore, making it feasable for a Mexican to own a BMW.
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Jun 29, 2012
Vehicle was sold week prior but ad still on line
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Jun 23, 2012
responded promptly
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May 22, 2012
The best experience I have had while looking for my car was at Momentum BMW. Thanks a million to Mia. I wish there were people like her everywhere. Thanks for caring and trying to help me.
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Feb 14, 2012
Clueless salesman who handed me off to someone else who then didnt bother to follow up with ne. I ended up getting my car out of Dallas for thousands less.
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Jul 4, 2011
sold a a used car with defects. having problems already with only 24,000 miles 2008 coupe.
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