Russell & Smith Mazda

3440 South Loop West
Houston, TX 77025

http://www.russellsmithmazda.com

Sales: (713) 597-2484

Service: (844) 887-6176

Today 9:00am - 9:00pm

(Open Now)

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Sales Reviews (8)

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Michael

Apr 15, 2017

The sales staff at this dealership were friendly, helpful and very accommodating. This is where I bought my new vehicle. Would highly recommend to friends and family.

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Response from Russell & Smith Mazda:

Excellent! It was a real pleasure working with you Michael and we're so glad that the feeling is mutual. Congratulations on your new car and welcome to the Russell & Smith family!

Brian

Mar 2, 2017

Couldn't have asked for a better experience. Peter and Trey were awesome!

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Raymond

Sep 24, 2016

Fast response but the price was higher than some other dealers.

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Response from Russell & Smith Mazda:

Thank you for your feedback, Raymond. We appreciate you letting us know about your concerns with the pricing and we'd be happy to work with you on this. Please reach out to our team at your earliest convenience and we'll be here to help. Thanks again!

wendy

Sep 22, 2016

Unpressured and pleasant!

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Response from Russell & Smith Mazda:

That's great to hear, Wendy! We'll always be here for you if you have any questions or concerns. Thank you!

Sule

Dec 11, 2015

Good.

1 of 2 people found this review helpful.

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Violeta

Oct 24, 2015

They contacted me immediately, but as the week has passed I've tried setting up an appointment to go see the vehicle of interest several times and I've gotten no response other than email, which I have given them my number more than a couple of times, but no one has yet to call me back.

1 of 1 people found this review helpful.

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Gabriel

Oct 21, 2015

great experience very friendly and professional unfortunately i choose another rx 350 from northside lexus

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Nora

Oct 14, 2015

Great deal on a great car!

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Read 4 old reviews

kathleen

Aug 7, 2015

We had an independent mechanic check the car. The rust had been covered up and the tailpipe cut off. I don't know if it was done before Russell & Smith bought it or not, but it was obvious to our mechanic that it was being hidden and that the rust was a major problem on this car.

2 of 2 people found this review helpful.

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Tiffany

Nov 20, 2014

I made an appointment at 2PM for 5PM that same day for a used Mazda 3, but when I got there the car wasn't ready. I waited 15 minutes before they told me that the car was stuck behind other cars, then then the battery died so they had to recharge it but it turned out that the battery was completely shot and they couldn't charge it because the garage was closed. In total I waited over an hour before I got to see the car and I did not even get to test drive it. I realize things like this happen, but they should have been prepared for my appointment and gotten all of this taken care of before I arrived.

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dale

Oct 15, 2014

Vehicle was sold before I could look at it

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Ruth

May 15, 2014

Excellent service! Would definitely recommend to others.

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