Russell & Smith Mazda

3440 South Loop West
Houston, TX 77025

Sales: (713) 597-2484

Service: (844) 887-6176

Today 9:00am - 9:00pm
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2013 Jeep Compass Latitude 4WD Used Cars in Houston, TX 77025

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2016 Mazda MAZDA3 Used Cars in Houston, TX 77025

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2017 Cadillac XT5 Premium Luxury FWD Used Cars in Houston, TX 77025

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Mileage: 8,840

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Average time on market: 74 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Stellar Black Metallic Description: Used 2017 Cadillac XT5 Premium Luxury FWD for sale - $43,991, 8,840 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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Price: $13,500

Mileage: 35,500

Location: Houston, TX 77025

Average time on market: 26 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Bianco Gelato (white Clear Coat) Description: Used 2016 FIAT 500X Easy for sale - $13,500, 35,500 miles with Navigation System, Sunroof/Moonroof
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2014 Hyundai Elantra SE Used Cars in Houston, TX 77025

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2014 Mazda MAZDA6 i Grand Touring Used Cars in Houston, TX 77025

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2014 Volkswagen Jetta SE PZEV Used Cars in Houston, TX 77025

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Mileage: 49,376

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All reviewers have been verified to have contacted this dealer – Learn More
Oct 22, 2017
Overall experience was great. Salesman and after- sales guy were extremely helpful. Problems were discovered afterwards. One of the remotes had a dead battery and the windshield fluid reservoir was filed with water instead of windshield super fluid. So they saved about 8 bucks on a 29k transaction and let me with a slightly bad taste in my mouth.
Is this review helpful? Yes | No

Response from Russell & Smith Mazda:

Thank you for the review Hal. We’re sorry to hear about the unfortunate circumstances with your new Mazda. Our staff works meticulously to ensure customer satisfaction for all of our vehicles and we apologize for the dead battery and wiper fluid. Please give us a call at 713-893-4878 to see if there’s anything we can do to make this right.
Apr 15, 2017
Michael Lee
The sales staff at this dealership were friendly, helpful and very accommodating. This is where I bought my new vehicle. Would highly recommend to friends and family.
Is this review helpful? Yes | No

Response from Russell & Smith Mazda:

Excellent! It was a real pleasure working with you Michael and we're so glad that the feeling is mutual. Congratulations on your new car and welcome to the Russell & Smith family!
Mar 2, 2017
Couldn't have asked for a better experience. Peter and Trey were awesome!
Is this review helpful? Yes | No

Response from Russell & Smith Mazda:

Brian- Thank you for the 5 stars and so glad you had an awesome experience!
Sep 24, 2016
Fast response but the price was higher than some other dealers.
Is this review helpful? Yes | No

Response from Russell & Smith Mazda:

Thank you for your feedback, Raymond. We appreciate you letting us know about your concerns with the pricing and we'd be happy to work with you on this. Please reach out to our team at your earliest convenience and we'll be here to help. Thanks again!
Sep 22, 2016
Unpressured and pleasant!
Is this review helpful? Yes | No

Response from Russell & Smith Mazda:

That's great to hear, Wendy! We'll always be here for you if you have any questions or concerns. Thank you!
Read 8 old reviews
Dec 11, 2015
Sule
Good.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 24, 2015
They contacted me immediately, but as the week has passed I've tried setting up an appointment to go see the vehicle of interest several times and I've gotten no response other than email, which I have given them my number more than a couple of times, but no one has yet to call me back.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 21, 2015
great experience very friendly and professional unfortunately i choose another rx 350 from northside lexus
Is this review helpful? Yes | No
Oct 14, 2015
Great deal on a great car!
Is this review helpful? Yes | No
Aug 7, 2015
We had an independent mechanic check the car. The rust had been covered up and the tailpipe cut off. I don't know if it was done before Russell & Smith bought it or not, but it was obvious to our mechanic that it was being hidden and that the rust was a major problem on this car.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 20, 2014
I made an appointment at 2PM for 5PM that same day for a used Mazda 3, but when I got there the car wasn't ready. I waited 15 minutes before they told me that the car was stuck behind other cars, then then the battery died so they had to recharge it but it turned out that the battery was completely shot and they couldn't charge it because the garage was closed. In total I waited over an hour before I got to see the car and I did not even get to test drive it. I realize things like this happen, but they should have been prepared for my appointment and gotten all of this taken care of before I arrived.
Is this review helpful? Yes | No
Oct 15, 2014
Vehicle was sold before I could look at it
Is this review helpful? Yes | No
May 15, 2014
Excellent service! Would definitely recommend to others.
Is this review helpful? Yes | No

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