Mini of Morristown

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198 Madison Ave, Morristown, NJ 07960
Map & Directions

Sales: (877) 246-6128

Service: (877) 260-1493

Today 9:00am - 8:00pm
(Closed Now)
show business hours
Jan 4, 2017
Acted like a sleezy used car dealer. Tried adding fees, costs at every turn. Couldn't trust them. Sold me a $45,000 used BMW with bald tires.
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Nov 4, 2016
They were courteous and honest but I bought a car from a private owner with less mileage.
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Oct 26, 2016
Salesman verry friedly and niece
1 of 1 people found this review helpful.
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Oct 20, 2016
Nice Folks. They let you drive and experience. No sales pressure.
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Sep 19, 2016
dburlew
Had been in contact with one sales rep via CarGurus, when I arrived for what wasn't a confirmed appointment, turned out they'd been pulled away for an emergency. So we were quickly introduced to a new salesperson. He quickly pulled the car I was interested in for a test drive. Super knowledgeable, knew the linage of Mini and different eras and generations on the newer version and how they've changed and evolved. He knew all the nooks and crannies, and demonstrated some of the features and all. Things went well with all of that, car was in great shape, even better than the listing said it was. But things got shaky in the negotiations for the price. When going through the financing and taxes, it wasn't well explained how they were getting the monthly payment numbers they were asking for, and it was much higher than the calculator that CarGurus had provided. I get taxes, registration and dealer fees get factored in, but none of that was explained, and again the final price was much higher than advertised (even after subtracting estimated tax % and the interest rate). So I didn't buy it, and as I was leaving the lot, the salesman pulled the usual used car tactic of dropping the month price $20/mo as i got in my car. Even still it was much higher than it should have calculated to. Future advice for to a would be customer there, just have them break down their math for you directly, because for me it just didn't add up and it soured my choice buying the car.
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Aug 22, 2016
Pleasant to work with.
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Aug 4, 2016
they responded to answer my question
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Jun 3, 2016
Staff was helpful and friendly. Business manager was difficult and unreasonable. Negotiations were impossible. We would have bought the car we went to see that day and paid cash if we had received a little consideration from him. Non-negotiable dealer fees were very high.
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Apr 7, 2016
Dealer contcted me promptly.
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Mar 17, 2016
Excellent customer service!
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Feb 10, 2016
SirCarsAlot
Ultimately they seemed very inflexible on pricing and I didn't end up purchasing there, but my salesman David was very helpful and accommodating.
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Dec 10, 2015
Poor email communication. They never referenced to car I was interested in in the communication
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Nov 18, 2015
Kindness and response
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Sep 14, 2015
Personnel were consummate professionals. They effectively minimized the proverbial hassle and made it a painless, pleasurable experience!
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Aug 15, 2015
Frank is the go to guy...Great experience
1 of 1 people found this review helpful.
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Jul 27, 2015
First dealership I have ever been to where salesman don't ask if you need help. I called ahead to verify vehicle still available, but when I arrived after a 50 mile trip there was a deal in process for another buyer.
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Jul 18, 2015
Sigma_5701
Purchased the car. Professional and courtious, would purchase from them again if the need arose
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Apr 5, 2015
Dealer very responsive
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Old Dealer Reviews

Sep 9, 2013
Quick with response, but unwilling to negotiate with price at all. Had a very stubborn feel. Would not like to work with them if I actually had a problem with the vehicle.
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Aug 7, 2013
I had a good experience with Mini of Morristown. The car was as described and the sale went well.
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Mar 9, 2013
Received call made appointment, salesman called me prior to appt informing me car was sold. Agreed to keep appointment to check out other cars on lot. Arrived at 2:10 a 2 pm appointment, checked in with receptionist. Salesman had another client was not asked if someone else could assist. Walked around lot for 30 minutes went back in salesman was still attending yo another client. Informed receptionist I had to leave. Never heard back.
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May 7, 2012
Dave is the man
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