Mercedes Benz of Knoxville

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10131 Parkside Dr, Knoxville, TN 37922
Map & Directions

Sales: (865) 777-2222

Service: (865) 777-2222

Closed Today (Sun)
show business hours
Jul 28, 2016
hutch800
Could enhance the customer experience by eliminating "documentation fees", making their best offer upfront instead of calling me back one week later, streamlining long distance ordering so purchase documents can be signed instantly online instead of Fed Exing, and clearly explaining upfront that vehicle depsit is non-refundable to hold vehicle while they are Fed Exing purchase documents.
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Jul 26, 2016
Car was sold but they are still pursuing me
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Jul 14, 2016
After meeting with the dealer and test driving the car, we bought it. The dealer was very helpful as well as others in the office.
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Jul 7, 2016
I asked to give me more images. It was done very quickly. The salesman got back to me within an hour with the images.
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Jun 13, 2016
Responses was quick car was already sold
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Feb 23, 2016
Fairly priced but they have yet to respond to an offer. Asked them what they would do on my trade given Vin and equipment, and condition.
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Jan 27, 2016
rwoody
Responded quickly. The service dept is top notch, sales, I'm not so sure.
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Jan 5, 2016
Pleasure doing business with them, delt very little on price but still got a good deal.
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Nov 3, 2015
great
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May 11, 2015
Great people .very helpful and honest.
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Apr 23, 2015
Our recent car buying experience was the best we have ever had at Mercedes Benz of Knoxville.
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Old Dealer Reviews

Oct 12, 2014
Quick outreach
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Mar 30, 2014
Enjoyable experience in car buying
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Mar 24, 2014
Eric Hamby is trying to make it work! Pleasant experience so far.
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Nov 17, 2013
Based upon a suggestion that we might like the color of the vehicle, the salesman's response was such to make us feel stupid and ignorant which was not necessary. We never heard from anyone there again.
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Jul 28, 2013
Not quite competitive
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Jul 27, 2013
Eric was a huge help and quickly responded to my many texts and emails. Then Terri worked many hours after closing to get my loan processed. What is even more amazing is that even after a long day for themselves, they met me at the dealership to get me the car before my birthday! I live 4 hours away from them, so I pulled into the dealership at 11:45 and was driving out of there at 12:15 back home! Even that late they were all smiles and really were pleasant to deal with! I will definitely look them up when I get another automobile. My car was clean, I got a carfax, a copy of my credit score and they even offered to make me a cup of coffee for my ride home! BUY FROM ERIC AT THIS DEALERSHIP!
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Jun 17, 2013
They respond
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May 29, 2013
Dealer was excellent!!!!!!!!!!!!!!!!!!!!!!
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Feb 9, 2013
mkstn
345
Fast reply and follow up.
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Apr 6, 2012
The kind of dealership you want to wor with period.
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Sep 1, 2011
Exceptional Sales Rep - Josie Pulver - started out introduced via internet inquiries and within 1 week.......I bought my first Mercedes! I had looked for over 3 years and finally, it was just the right car, just the right Sales Rep and just the right DEAL. My wait is over. I have a fabulous ride folks! VFay
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