Matt Castrucci Automall of Dayton

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Certified Used Dealer, Internet Certified, Customer Appreciation Days

3013 Mall Park Dr
Dayton, OH 45459

Sales: (855) 204-5293

Service: (855) 204-5293

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Mar 9, 2016
Nice
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Jan 9, 2016
Prices consistently higher than competition. Initial communications, than nothing.
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Dec 10, 2014
Instead of price or info on the cat like I asked, I got a link to apply for a loan.
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Dec 8, 2014
Very Unprofessional staff! They Talked about getting drunk and Blowing up the Bathroom while I was waiting on Finance. I bought the car still because it was the car I wanted and couldn't find another one anywhere else "color and model" Then I got in to Finance and the guy tried to sell me gap insurance for a $1000.00 I told him I wouldn't pay mark up on the Gap coverage and he said he wasn't marking it up very much. So finally, he tells me I can have it at their cost $595.00 hmmm no mark up? When I brought all this up to the Used car sales manager he brushed it under the rug and said we sell over 200 used cars a week. My guys must not have seen you sitting there but I will say something to them about being more careful. So if you want to feel like your sitting at a back room poker game then you will love this place! I would not Recommend Matt Castrucci to anyone!
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Dec 6, 2014
Nice and friendly but not very accommodating. Truck only came with one key and they wouldn't help with getting another key. also, when we had truck for a week, noticed back bumper had been dented. We didn't do a good walk around so don't know if it was there when we looked at truck or it was done afterwards by someone doing the cleanup. Just a word to the wise, Make sure you look at everything!! Get everything up front.
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Sep 21, 2014
Asked for pictures and price and didn't get either
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Sep 11, 2014
Salesguy was just fine.
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Sep 6, 2014
Very satisfied
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Aug 24, 2014
Responded quickly.
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Jun 20, 2014
I was contacted, but never received the pictures I requested.
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May 10, 2014
Fast and easy to deal with..no complaints!
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May 4, 2014
Returned phone calls and emails repeatedly but did not respond to requests for additional photographs of traditional rust areas in the wheel wells/fender and rear hatch.
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Sep 20, 2013
Responded back with info about specific vehicle.
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Jul 22, 2013
Wonderful experience. I am about 70 miles away and as such, I negotiated price mostly via e-mail. When I arrived at the dealership, the price negotiated was the price I was given. Signed the papers and drove my new car away. I would do it again in a heartbeat!
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Apr 25, 2013
They responded very quickly and were knowledgeable about anything asked.
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Apr 7, 2013
Miss represented car. . . Very bad comunication with sales staff and sales manager. I bought the car becasue it was the one i wanted but it was NOT a pleasurable experience to deal with this dealer.
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Mar 20, 2013
responded
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Jan 28, 2013
Followup was good.
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