Marshal Mize Ford

5348 Highway 153
Hixson, TN 37343

Sales: (423) 822-8253

Service: (423) 875-2058
Today 9:00 AM - 8:00 PM
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2014 Ford Fiesta SE Used Cars in Hixson, TN 37343

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CarGurus IMV of $8,462

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Location: Hixson, TN 37343

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All reviewers have been verified to have contacted this dealer – Learn More
Sep 5, 2018
Very helpful -- excellent dealer! Greg the salesman was super.
Response from current dealership:
Thank you Gary for the 5 stars! We all greatly appreciate you taking a moment to leave your feedback. You are correct, we are very lucky to have Greg Morgan on our team, he is a true asset. Please let us know how we can assist you in the future.
Sep 5, 2018
Marshal Mize contacted me about my inquiry very quickly. Unfortunately, the car I asked about was already sold, and had not been removed from the website yet. I was not pleased with this, but the woman that I spoke with suggested another vehicle that was not really what I said I was looking for. Overall, they were very pleasant to deal with and eager to assist me in the buying process.
Response from current dealership:
Thank you very much for taking the time to leave your feedback Alan. We are sorry that the vehicle of choice had been sold and yes sir, sometimes it does take a few days to come off the website after going through accounting etc. We do apologize for that, however we are working on quicker systems to have the vehicle removed faster. Our team appreciates your kind words regarding a "very pleasant" experience, that is always what we love to hear. Please let us know if you need anything at all in the future, we are always here to help any way we can. Thank you again sir, have a great wee
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Aug 3, 2018
Great! Especially with Johnny Del as my salesman!
Response from current dealership:
Thank you so much Matt for the kind words and wonderful review. We truly appreciate your business and great feedback.
Jul 7, 2018
Would have been five stars if we had gotten the RAV4! Great dealership where you are not left hanging. Employees know how to treat customers
Response from current dealership:
Thank you very much Mike for the great review. All of us are happy you felt you were treated properly and we all look forward to serving you again real soon. Thanks again sir
May 1, 2018
They were very helpful and answered all of my questions. Very nice people. Would definitely do business with them.
Response from current dealership:
Wonderful! That is what we love hearing William. We all appreciate your business and look forward to serving you for many years to come.
Apr 28, 2018
GuruYFMYG
Good follow up, not too pushy but called and emailed often to see if they could help me.
Response from current dealership:
Thank you so much Guru for the great review! We are so pleased we could be of assistance and that our customer service team didn't drive you crazy.
Apr 14, 2018
Quick response to all questions.
Response from current dealership:
Thank you very much Mark for the wonderful review! Our Internet Team appreciates the compliment and looks forward to helping you "Quickly" in the future:)
Mar 31, 2018
Very good sales follow up. Unfortunately, I could not make it there
Response from current dealership:
Thank you very much for the great review Patrick! Sorry we could not connect this time, please let us know how we can assist in the future :)
Mar 15, 2018
GuruH4M6
Didn't purchase from the dealer because of distance but they were great in responding to me. Super nice folks
Response from current dealership:
Thank you very much GURU :) We really appreciate the compliment and wish you lived a little closer so we could introduce you to the rest of the store. Please let us know if we can assist in the future!
Feb 13, 2018
Awesome experience with this dealer! Called me back fast and answered all my questions and even made an effort to arrange me coming to look at the vehicle.
Response from current dealership:
Thank you very much for the great review Chris! Our entire team here at Marshal Mize Ford really appreciate your kind words and your business. Please let us know if you need anything at all in the future.
Dec 20, 2017
Received a response were quickly when I requested more information on the CX-5. Steve Horton was extremely nice and helpful. He listened to me and provided excellent service. This was a positive car buying experience.
Response from current dealership:
Fantastic!! Thank you so much Teresa for the wonderful review. We are very lucky to have Steve on our team and really appreciate your compliments and business :) Please let us know if you need anything at all in the future.
Dec 14, 2017
Was to call me back on a car they just got in never called back
Response from current dealership:
Hello Lowell! I am sorry to see that you were not completely satisfied with our service here at Marshal Mize Ford. I spoke with the salesman and he mentioned you guys talked several times regarding the Tacoma and was unaware you asked for a call back. I am very sorry for the mis-communication on our part. I will have him contact you immediately to go over new inventory. Thank you Lowell, we always appreciate your feedback!
Oct 25, 2017
Had several e-mails back and forth. Did not go look at car because I bought another one somewhere else.
Response from current dealership:
We thank you for the 5 stars Chris! Hate to hear that you purchased somewhere else, but please let us know if you need any help with service or parts. We are always here to help anyway we can. Thank you again sir.
Jun 16, 2017
James Smith
Car was sold, salesperson very helpful
0 people found this review helpful.
Mark helpful
Response from current dealership:
Thank you so much for the kind review James.
Mar 14, 2017
Minx_1150
Quick follow up, Great dealer
1 people found this review helpful.
Mark helpful
Response from current dealership:
Thank you for the Great Review Minx !! Have a wonderful weekend and let us know if we can help with any of your automotive needs.
Dec 6, 2016
Awesome sales man
1 people found this review helpful.
Mark helpful
Nov 16, 2016
Like how they responded to my email right away. They have good prices on they vans.
2 people found this review helpful.
Mark helpful
Sep 23, 2016
Excellent
1 people found this review helpful.
Mark helpful
Read 25 old reviews
Jun 27, 2016
Michael Choate gave good, courteous service.
1 people found this review helpful.
Mark helpful
Apr 10, 2016
I bought the jeep but after driving it 70 miles I find that it is not for me. Had a problem with the sending unit which is not a major problem. Asked the dealer to find another jeep that would be more friendly to me. Hopefully they will come up with something satisfactory. Customer satisfaction is important to any dealership and Marshal Mize is a reputable dealer. Waiting for their response.
1 people found this review helpful.
Mark helpful
Mar 30, 2016
price to high
Mar 23, 2016
No experience. Found another car
Mar 5, 2016
Nsgoodbody
Salesman were helpful, but over-communicated. I had 7 calls with in three days - from 3-4 different staff, even on Sunday during worship ; (
1 people found this review helpful.
Mark helpful
Feb 4, 2016
Responded well in time.
Jan 29, 2016
Good
Jan 21, 2016
Salesman called me shortly after my email inquiry but the vehicle that was on the website had already been sold. They did not have another used one with the options I wanted, but told me about several that were close. My wife wanted the sunroof, so we found one at another dealer and bought it.
1 people found this review helpful.
Mark helpful
Nov 22, 2015
Responded promptly.
Nov 4, 2015
They had a very good price on the car I wanted, so I bought it.
Aug 29, 2015
Great
Jul 11, 2015
Excellent
Jul 9, 2014
I bought this truck. The service was good and the truck even better than I could hope for.
Feb 3, 2014
didn't find what I was looking for, but salesman Jamie Raines was very helpful, courteous, and personable. I have found and purchased a vehicle so I am no longer in need of further notifications.
Dec 13, 2013
changed plans (looking for different vehicle due to GVWR limitations)
Nov 12, 2013
Great
Sep 30, 2013
Ok
Sep 1, 2013
Very good feedback. Called and had sold the car but very prompt.
Aug 30, 2013
nzray
Working with the staff was a good experience, they worked very hard to find the lowest interest rate possible and paid us top blue book on our trade.
Aug 8, 2013
The best!
Jul 24, 2013
Salesman called and was very nice and professional. We just happened to find a vehicle near home.
Jan 26, 2013
good
Jan 6, 2013
very nice people just found a better deal some where they done everything to help me
Aug 17, 2012
this staff isl working hard on finding the right vehicile for me. friendly helpful and returned phone calls
Oct 14, 2011
best ever johnny Del

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