Mac Haik's Southway Ford

Internet Approved, Blue Oval Certified, Quality Checked

7979 IH-35 South
San Antonio, TX 78224

Sales: (210) 764-4588

Service: (888) 518-3476

Today 8:30 AM - 8:30 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 25, 2017
Overall very stasified. Had to make two trips to dealer because the vehicle was being driven around by one of the sales team. I did request an appointment, but never received a confirmation.
Is this review helpful? Yes | No
Oct 25, 2017
Great service, helped with all my questions and quick with bringing desired car around to view
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 1, 2017
Justin Hernandez
Contacted me within an hour
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik's Southway Ford:

Justin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!
Aug 28, 2017
Theadore D
While we were not able to make the deal work due to a very low-ball offer on my trade in I did have an incredible experience as far as buying a car can go. The salesperson, Francisco, could not have been more knowledgeable, professional, attentive or work harder to earn my business. I would refer this company solely based on my experience working with him.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik's Southway Ford:

We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!
Aug 12, 2017
Horrible experience. Insulted with the lowball offer on my trade in. $5,000 under what the two previous dealers offered me. The price that was adverstised on here for the 2016 LTZ was questioned, then after about an hour they said it was a miss print. Overall, horrible customer service and would not recommend anyone wasting there time to visit this high pressure sales team.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik's Southway Ford:

Thanks for reaching out to us. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision. Please give us a call at (888) 942-8873 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.
Aug 6, 2017
Rob_73
Salesman Francisco was a great help. He went above and beyond trying to find me a vehicle. Although I did not buy a vehicle from them. I would definitely recommend them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik's Southway Ford:

Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks for letting us know what a great job Francisco did for you!
Jul 13, 2017
Dealership staff responded immediately and set up appointment immediately. We loved the car but could not agree on a price.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 25, 2017
Guru9VT3S
Really bad, I signed the contract because they told me we are a big dealership there is nothing you have to worry about if there is anything wrong with the truck all you have to do is let's us know and bring it back​.... Well 3 hrs later check engine light comes on and as I'm driving over 70 miles per hour truck started shaking really bad so I call them to let them know then 2 days later I take it back, the reason I took it back two days later is because I live in Houston, so they checked it and they said there is nothing they can do about it that I'm on my own I told them I didn't wanted the truck because it was not safe and they didn't take it back
11 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Mac Haik's Southway Ford:

Thank you for bringing this to our attention. We would like to learn more about your particular situation. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon.
All the best,
Mac Haik's Southway Ford
(888) 942-8873
Jun 14, 2017
Great so far! Jose has been very helpful!
Is this review helpful? Yes | No
Mar 31, 2017
Dealer asked about trade then never responded.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 20, 2017
Very good
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 17, 2017
All was as expected - no surprises. Friendly sales person, relatively quick in-and-out, no haggling, great truck and great price.
Is this review helpful? Yes | No
Dec 5, 2016
Called back immediately, but my vehicle needs had changed with job transfer
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 1, 2016
Was asum he call me right away
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 1, 2016
Good contact but I did not continue the process.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Read 1 old review
Oct 30, 2014
Send to many emails
0 of 1 people found this review helpful.
Is this helpful? Yes | No

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