Jaguar Land Rover Newport Beach

1540 Jamboree Rd
Newport Beach, CA 92660
Map & Directions

Sales: (949) 397-6847 Service: (949) 432-4081

Today 8:30 AM - 9:00 PM (Closed Now)
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Dealer Details

Jaguar Land Rover Newport Beach

49 reviews
Today 8:30 AM - 9:00 PM (Closed Now)
1540 Jamboree Rd
Newport Beach, CA 92660

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 29, 2019
I was quickly notified and provided additional information.
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Dec 19, 2019
Still have to arrive there.
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Oct 21, 2019
I received a generic reponse form email. Then a personal email. I asked several questions in my email response. Not one was answered. All they want is to schedule a test drive. I need more information before committing to a visit. The car had no pricing here on CarGurus. After three emails they finally provided pricing inforation but still didn't answer my other questions.
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Sep 8, 2019
Jose was absolutely wonderful, very professional. For the first time, I never had to fight for a great deal. My purchase was very smoth.
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Sep 5, 2019
Happy with my new vehicle and service from Lalit in the sales department.
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5
Jul 7, 2019
They were quick to respond to my questions. Offered their further assistance.
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Jun 17, 2019
Two people at the dealer contacted me by phone and sent follow up messages. I decided to put off getting another vehicle for a little while and the one I was interested in was sold.
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Jun 6, 2019
helpful, but not annoying. Professional and thoughtful.
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Jun 1, 2019
Dealer did contact me the next day as we were negoatating the vehicle was sold
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May 30, 2019
Good morning. Thanks cargurus this dealership was very helpful. Got what I wanted
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May 28, 2019
My experience with all the workers was really nice
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May 15, 2019
The response was generic and did not answer my questions.
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May 10, 2019
Nice play and good experience
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May 10, 2019
Good info supplied.
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Apr 26, 2019
Very good - did go out of their way to help.
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Apr 23, 2019
They were prompt and helpful
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Apr 22, 2019
The car is great, which is why I even gave them 2 stars... I was greatly disappointed by how I was treated at the dealership! I agreed to pay asking price because it was a great deal...arrived with all my financing in order... was made to wait for 3 hours...tried to contact salesman who assisted me with the sale a couple of days afterward about getting an extra key but he didn't respond... sent an email to the general manager about my experience and never received a reply. Don't expect to be treated like you're at a Jaguar dealership here!
2 of 2 people found this review helpful.
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Mar 29, 2019
I made contact with the dealer and had three different internet sales representatives before I could get the information conveyed as to what I was looking for. Even though I found the vehicle that I wanted, it had to be transported from Newport Beach to Florida. Although I finally agreed to the posted price, I didn't ( and don't) believe I was taken seriously as a customer when I asked for some concession/assistance with the cost of transport or a small reduction in price to help defray that out-of-pocket expense. Also, even though I told the sales representative that I had approved financing from a nationally-recognized bank, i was still asked to fill out a loan application with this company as was stated "just in case your loan falls through and we are stuck with the vehicle" or words to that affect. After a brief phone conversation about not understanding the need to complete the finance application, I discontinued the purchase.
2 of 2 people found this review helpful.
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Mar 14, 2019
Amir was awesome asked me what I wanted and made it happen no questions asked,l he will be my go-to guy. Very trustworthy and consistent made me feel at home good job Amir.
1 of 1 people found this review helpful.
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Mar 7, 2019
I was very pleased with my experience with Jaguar Land Rover dealership in Newport Beach. I came a long way to see one of their vehicles, because their pricing was very fair, and of course they had the particular vehicle I was interested in. I felt that they treated my very well, and handled themselves very courteously and professionally. I dealt with Lalit and Nina, and I felt that they dealt with me in a very straightforward way. I would not normally review a car dealership, but these folks deserve the kudos.
1 of 1 people found this review helpful.
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Feb 28, 2019
Straightforward and easygoing from sales to finance!
0 of 1 people found this review helpful.
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Jan 8, 2019
The salesman was not helpful in getting the deal done. They tried to low-ball on the trade in value of my car. I would not recommend them to any buyer. Unprofessional, lack of product familiarity, and not helpful.
3 of 3 people found this review helpful.
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Dec 11, 2018
Has contacted me by email and is more than willing to assist. Haven’t made it to this dealership to view the car but great contact so far.
1 of 1 people found this review helpful.
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Dec 10, 2018
Great.
0 of 1 people found this review helpful.
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Nov 26, 2018
Very helpful
0 of 1 people found this review helpful.
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Nov 14, 2018
Great Service!
0 of 1 people found this review helpful.
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Sep 16, 2018
Found a car. Initial contact and communication was good. I went into the dealership and the experience was less than professional. Ultimately I did get another phone call from a different manager. Main issue was that they were unwilling to negotiate. But within a week they lowered the price to what was reasonable and sold the car at the price that I offered them.
4 of 4 people found this review helpful.
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Sep 15, 2018
He called ME, great
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Sep 2, 2018
Al has been great and very helpful with information on the vehicle I'm interested in purchasing. Most often dealerships don't pay attention to email/ online inquiries quickly and that's not the case here.
1 of 1 people found this review helpful.
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5
Aug 11, 2018
Very professional, knowledgable. Had a variety of cars from which to select.
1 of 1 people found this review helpful.
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Jul 31, 2018
If I could give no stars I would. Reached out about a car and was told it was available. Said I’d drive up the next day but found out the next day the car had ‘sold’. Two weeks later get a call from them about the car and if I was still interested. Drove up the following day to find out it was ‘sold’ again. Two more weeks goes by and they claim buyer sent in a fraudulent check and that the car was mine. Well guess what... it again had ‘sold’. Tried to reach out to GM who never returned my calls. Irresponsible way to treat a ready, willing and able buyer. Don’t waste your time with them. They lack basic human qualities and will jerk you a round without an apology.
8 of 8 people found this review helpful.
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Jul 19, 2018
Sales extends his Willingness to help right away!
0 of 1 people found this review helpful.
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Jul 11, 2018
Excellent experience salesmen was very straight forward and honest. He did everything he said he was going to do. Easy to deal with .
0 of 1 people found this review helpful.
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Jun 24, 2018
Good experience. We bought the car. :)
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Jun 13, 2018
They all ways hanged up, the made me like I'm buying a econmey car not a car valuing over 80K. I lost intrest due to their lack of respect and non professional customer relation. Thank you for your bad cooperation I hope this car sells it self. At the states not everyday you'll receive a call a customer willing to pay such money on car. Good luck!
9 of 10 people found this review helpful.
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Jun 4, 2018
Very good
0 of 2 people found this review helpful.
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May 29, 2018
Awesome!!!
0 of 1 people found this review helpful.
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May 12, 2018
Excellent customer service, very friendly and helpful. Car sold before I could purchase but I appreciated their time and attention.
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May 9, 2018
I have good experiences doing business with them I recommend to anyone kho want to buy a car
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May 8, 2018
Quick Response.
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Apr 22, 2018
very helpfull and quick response Thanks
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Apr 21, 2018
Honest and straightforward negotiations.
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Apr 7, 2018
everything was GREAT. Just didn't have the vehicle we were looking for.
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Apr 5, 2018
Great response and follow up to my car inquiry.
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Apr 3, 2018
The dealer was very responsive. Very helpful.
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Mar 16, 2018
I actually got several emails from different people, which was confusing. Once i got there, the sales person was nice but the information on the posting ended up being wrong. I drove 1 hour to go see the vehicle and turned out it had 50K miles instead of 17K as indicated initially - that is a HUGE difference. also they indicated the car had features such as back up camera and others that weren't true. I basically wasted 3 hours for nothing. I thought this is a very unprofessional mistake for used car sales business. and the Manager didn't even want to lower the sales price despite the errors and almost 40K mileage difference. Bad experience all together.
16 of 16 people found this review helpful.
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Feb 25, 2018
Dealership is very busy, my rep was great, professional but rushed. Truck was gorgeous, but did not buy.
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Feb 19, 2018
Had a nice text exchange. The car they had did not meet my specs.
2 of 2 people found this review helpful.
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Feb 4, 2018
Lalit was patient, kind and very considerate. Not pushy and kept in contact with me even if he was off from work. Thank you for a great experience.
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Jan 21, 2018
Very Good visit. Sales People were very professional and knowledgeable and warm. No added pressure from the staff . I was treated very well.
0 of 1 people found this review helpful.
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Jan 15, 2018
Tom at Newport AM was helpful and responsive. And he took the time to follow up regarding the car's service history.
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Jan 15, 2018
Immediately told me the car in question had already sold. Saved us both time!
2 of 2 people found this review helpful.
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Jan 9, 2018
So far so good
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Dec 21, 2017
Overall a good experience. The salesman I had an appointment with didn't show up, but another salesman, made the sale. This is the second purchase I've made here in the past 2yrs
1 of 1 people found this review helpful.
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Dec 21, 2017
Response immediately
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Dec 19, 2017
Excellent dealership from the salesman to the finance women who did my contract best car buying experience I've ever had. This says a lot considering this is my 10th car purchase.
1 of 1 people found this review helpful.
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Dec 12, 2017
They did indeed contact me right away and reached out and I've not didn't follow through.
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Dec 8, 2017
Quick response, & car was clean & pulled up front for when we would arrive.
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Nov 26, 2017
They responded very quickly
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Nov 17, 2017
Truthful and complete with answers to questions. Thank you Tom.
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Nov 12, 2017
We bought this car! Great experience with and service from Jad and Jeff.
2 of 2 people found this review helpful.
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Nov 10, 2017
Great. Tom called and was very informative .
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Nov 4, 2017
Possibly one of the worst, because as I arrived, the Mgr told the sales rep that the vehicle was no longer available. I drove over 100 miles that day to find out that someone had purchased the vehicle. They should have removed the advertising regarding the vehicle.
7 of 8 people found this review helpful.
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Jul 8, 2017
Great quick response, answered questions promptly.
1 of 1 people found this review helpful.
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Dec 10, 2016
Very Professional and good product knowledge on the jaguar I'm interested in purchasing from them.. Id recommend them to someone who didn't know about them or a vehecial they have that they are interested buying.
1 of 1 people found this review helpful.
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Dec 8, 2016
They were great ...I will be in contact again..Thanks guys
1 of 1 people found this review helpful.
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Dec 5, 2016
Excited
0 of 2 people found this review helpful.
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Nov 28, 2016
We called and set up a time to look at the car. The Sells guy Tony was very nice, but the car was so dirt my wife and I were turned off right away after driving over a 1 1/2 hour to see it. After looking throw the dirt my wife and I could see a lot of scratches on the black paint. If we wanted to buy a Land Rover maybe we would have got to look at a clean car. Will not be back anytime soon.
12 of 13 people found this review helpful.
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