Honda of New Rochelle

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Certified Used Dealer, Internet Certified

25 East Main Street
New Rochelle, NY 10801

Sales: (914) 654-0800

Service: (888) 767-9539

Today 12:00pm - 5:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 28, 2016
Excellent service, great people, were very helpful. Did not over charge and everything was thoroughly explained!
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Jun 14, 2016
Awesome place and people to deal with .Naverick and Alen both are profecional and good at what they do..great people .....5 sta
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Mar 16, 2016
Great team to work with.
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Mar 5, 2016
Shondaley
Went on a Saturday, to busy to give that good service. I was disappointed.
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Mar 1, 2016
Advertise on CARGURU a vehicle they do not have in stock
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Feb 28, 2016
We walked into Honda of New Rochelle w/out an appointment. We knew what we wanted and Graeme Shaw and, the finance guru, Allen Stern made it happen! We couldn't recommend Graeme and HoNR more highly. Graemre didn't try to 'sell' us, just made our buying experience easy and seamless. We drove out with our new 2012 Honda Pilot EX, and we couldn't be happier. We'll definitely be back in the future. Jeri & Paul
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Feb 17, 2016
It really doesn't matter how much money you come in with a down payment, it doesn't matter how much you make a year, you will be forced to have a co- signer. This is the second time we went to this dealership and the out come was negative.
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Feb 12, 2016
experience was good and pleasant in the most part
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Jan 4, 2016
Car was as advertised and shown in website / car guru pictures. Very good overall experience from the initial sales meeting until the final deal signoff. Professional salesman and sales manager made the entire experience very easy! I would recommend this dealership to friends and relatives.
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Nov 9, 2015
Liked the place No nonsense
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Nov 5, 2015
Waited long time for service
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Sep 28, 2015
The story is too long to write. But overall, I made an appointment to see a specific car, was told the car is certified and was told there's room for negotiation. I drove from New Jersey to New York just to see this car. However, upon arrival and a personal inspection of the car, I discovered that there were deep scratches and both front tires are almost stripped. After the manager was informed of this condition (not supposed to happen on a certified Honda vehicle), the manager told me "well, the car isn't ready for sale, we need to service it". I was told I have to come back... and Juan the sales manager did not offer any room for negotiation and unwillingly offered a $142 reduction "for my trip from NJ to NY". I live in Northwest NJ, 1 hour 10 minutes away from this dealership. I called ahead to schedule an appointment on that specific car. If the car is not ready for sale, why wasn't I told on the phone? Was it internal miscommunication? Was it pure disrespect for its customers? I don't know. But I was treated with unapologitic attitude and disrespect. Juan, the manager even said when I asked if I can negotiate the pricing, "If you are looking to spend less, you can try an older car". Sure... no thank you. By the way, I have hard evidence of the event that happened, because the dealership sent me pictures of the car after it was retouched and serviced.
1 of 1 people found this review helpful.
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Aug 3, 2015
Good
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Jul 10, 2015
Asked sales manager if the car was in good condition. She said that it was mint condition. I drove 2 hours to see a 2008 rusting out .I left 5 minutes later a waste of time
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Jul 9, 2015
Liked the salesmen I worked with. Their email person never got back,
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Jun 28, 2015
Would not recommend. Questionable tactics. Good selection, but beware.
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Read 15 old reviews
Aug 12, 2014
A real desaster. I am happy that I cancelled the transaction at the last minute. When you go to another Honda dealer, you understand the difference and appreciate the meaning of professional services...
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Jun 11, 2014
I went in the dealership with a particular vehicle stock ID that I found online and the sales rep kept trying to convince me to look at other models that were considerably more in price...that's the whole reason I looked online - to not have to look around while at the dealership! After finally finding the car and taking it for a test drive, it was clear that the sales rep had no interest in going down in price, not even $100. I have been to dealerships where at least the rep ATTEMPTS to make it look like they're trying to bring the price down, but not here. I can't see myself going back here to look at cars....and if you do go, don't expect they will work with you on the price to "earn your business" (if I heard that again while there I was going to scream).
1 of 1 people found this review helpful.
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Apr 17, 2014
Worst. please do not ask me again because that can not change my view. My experience is worst and the manager attitude is unprofessional.
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Feb 17, 2014
Very professional
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Feb 11, 2014
askundu
65
Don't go to this dealer if you respect your intelligence. We had 2 bad experiences trying to purchase a used Honda Odyssey from this dealer. The sales persons are arrogant and their manager Joe tops them all. They hate it if you have done your homework and know the details of all their vehicles. Typical bait and switch dealer.
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Nov 19, 2013
good at follow ups and communication.
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Nov 3, 2013
I didn't purchase the car here but they responded quick
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Oct 27, 2013
Chose another vehicle; strong follow-up by dealer.
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Jul 5, 2013
Bunch of Liars. I emailed them based on a showing of a $9K Honda CRV. When I called they said it was out of stock, but to come in because they had 2 or 3 that just came in, in that range. We went in, told them again we wanted to spend $9K, they said yes, we wasted an hour on a test drive, and then they said $13K. the manager tried a bait and switch. They should've just been honest, maybe we would've bought a different car, instead the manager and sales team lied and wasted our time. DO NOT TRUST THEM.
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Apr 24, 2013
Dealer responded but not in a timely fashion and it was frustrating. They finally responded that the car was sold.
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Feb 3, 2013
Not happy with the staff here at all. Very slick. "Mike W." was our salesman. We got a very good deal, but that was because we knew what we wanted after seeing it on CarGurus.
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Dec 28, 2012
Good follow up.
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Oct 2, 2012
Good follow up for a week,
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Jun 9, 2012
Professional and friendly. Prices seemed slightly better than several other dealerships I checked.
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Jan 29, 2011
Very helpful! 5 stars
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