Honda of Downtown Los Angeles

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1540 S Figueroa St
Los Angeles, CA 90015

Sales: (213) 212-3053

Service: (213) 863-9320

Today 9:00 AM - 9:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 6, 2018
Irving Torres
Excellent Costumer Care!!!
Is this review helpful? Yes | No
Dec 24, 2017
leslym
Professionals and good selling.
Is this review helpful? Yes | No
Dec 9, 2017
Very responsive
Is this review helpful? Yes | No
Oct 20, 2017
Been car shopping for a while now and decided to check out the choices available at the “Downtown Honda Dealership” , upon arrival I was happily greeted by a young woman by the name of Mercedes. She made the transaction very enjoyable as she was knowledgeable on all the topics along with all the questions I had to ask . The customer service I was provided with was excellent. It goes a long way and I can honestly say she was hands down the best sales representative I have been fortunate enough to come across in years . Her extraordinary professionalism has provided me with total satisfaction with my purchase . Thank you once again .
Is this review helpful? Yes | No
Sep 16, 2017
They're all very nice l recommend this dealer to everyone
Is this review helpful? Yes | No
Sep 8, 2017
Great
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Aug 27, 2017
Dealer responded. They were great! However, i did not buy the car. I bought another car i saw here on Car Gurus. I love it.
1 of 1 people found this review helpful.
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Aug 13, 2017
Ageechp
They replied almost a week later.
Is this review helpful? Yes | No
Jun 17, 2017
csvensrud
Bait and switch. Also ask for credit card and never gave it back. I left and was on the freeway then realized they had my card. Called and went back to get my card. I would not recommend them. Maybe it was because I was a single woman they tried to take advantage of the situation. Friendly but not honest.
4 of 4 people found this review helpful.
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Jun 9, 2017
GuruJJXF
It was a good experience overall dealing with this guys sales member was just very helpful.
0 of 1 people found this review helpful.
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Feb 26, 2017
palomares
Terrible experience. Their bad attitude was bigger than selling cars. It seems that they advertise low priced car like a "bait and switch" method to get you in to may be scam you as I submitted my credit application online, but they wouldn't talk to me at all if I did not come in even if I had to drive 60 miles one way. A couple days later, I decided to come in, but they just ignored me. Disappointed. I won't deal with them any more. Be careful.
13 of 14 people found this review helpful.
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Jan 29, 2017
well, my initial question was " why is your feedback too low?". I was just curious and wanted to find out as I was very tempted to visit the your location. My question, was dismissed, and instead I was asked to whether I was ready to schedule an appointment. It is clear that there eagerness to sell and capture the sale took over that omitted my main question. I am afraid I will do just the same with the request for an appointment.
5 of 6 people found this review helpful.
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Jan 19, 2017
The Woman who I had been speaking with and made the Appoinment with didn't show up. They only gave us one offer on the car we drive over two hours to see. They told us we wouldn't leave without a great deal since we were coming so far for this specific car. Really disappointed.
8 of 8 people found this review helpful.
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Dec 25, 2016
Responded right away!!! Very nice thanks
2 of 4 people found this review helpful.
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Dec 7, 2016
Boilerplate form letter from dealer. No effort put into communications.
4 of 4 people found this review helpful.
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Dec 2, 2016
They only list this car to bring you in, only to tell you they sold it the vehicle a whole day before. No courtesy call to advise that it sold, it went to my appointment with them not knowing it had sold. It was a complete waste of time. The sales person had never worked for Honda before the prices on the vehicles they did have were all incorrect and overpriced, he was LESS THAN HELPFUL. Those were two hours of my life I will never get back.
9 of 10 people found this review helpful.
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Sep 1, 2016
Great experience. Jaron is a great guy to deal with, very perfessional and approachable and willing to work with you. The best experience I have had at a car dealership. No body is pushy and tries to sell you a car you don't want like most dealers.
1 of 2 people found this review helpful.
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Aug 22, 2016
The Wait is to long they don't have a lot of banks to get you fianced
6 of 6 people found this review helpful.
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Jul 24, 2016
Car was dirty left me setting for 20 minutes then responded to my offer by saying "this car is in demand I dont have any reason to bargain with you" Bad attitude
5 of 5 people found this review helpful.
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Jul 7, 2016
Salesperson Vee was a wonderful help. Didn't end up buying a car there but I will keep them in my list of dealers to check up on.
1 of 4 people found this review helpful.
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Jun 25, 2016
Received an email wanting to schedule a test drive, later that day when I called to schedule the test drive I was told the vehicle was no longer there.
3 of 3 people found this review helpful.
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May 15, 2016
They absolutely refused to bargain. They would not budge so I said NO DEAL.
3 of 3 people found this review helpful.
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Mar 27, 2016
Excelente trato muy profecionales
1 of 2 people found this review helpful.
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Read 17 old reviews
Nov 15, 2015
Was able to find the car that I wanted. Thank you.
1 of 1 people found this review helpful.
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Nov 1, 2015
Amateur hour. it's loud. You are shark meat as soon as you walk in. My test drive consisted of driving around the block. Seriously ... We never took the car above 35 miles per hour. Right turn, right turn, right turn and then back into the parking lot. It was the equivalent to one city block ...that was our 'test drive'. An hour into our experience as my head pounded from the club music inside and I have been waiting for his manager to let me know what my trade in value was. Over it. Asked for the keys to my car and left... If you are looking to learn the latest hip hop favorites playing at the club, want to learn zero about the car you are going to buy, and be made to wait for no apparent reasons. This is your place.
4 of 4 people found this review helpful.
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Oct 16, 2015
after officially purchasing the car, spent about 2 hours waiting for the car to be ready. once ready, there was a light on indicating the tire pressure needs to be looked at and i still have to deal with this problem about a week after i got the car. ugh!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 12, 2015
Pluster
I went there to just look at the car, they ended up giving me the sweetest deal a first time buyer could have they were so helpful and wanted to get me the car I wanted. 10 out of 10
1 of 2 people found this review helpful.
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Aug 24, 2015
bad customer service they dont even try to help customers with average credit situations.
3 of 3 people found this review helpful.
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May 7, 2015
I have dealt with this dealership twice and both times the best they could do was an absolutely terrible experience. If you want to pay to much for a car or be offered far less for you car on trade in then it is actually worth these are the guys to do business with
2 of 2 people found this review helpful.
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Aug 30, 2014
Good follow up
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Jul 19, 2014
Honda of Downtown Los Angeles tried to low ball me on trade in and got 2000 dollars more for it at VW Porshe Audi of downtown la. VW is right down the street and an amazing group of guys. Ive never had such a genuine car experience. I recommend them to anyone.
2 of 3 people found this review helpful.
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Mar 22, 2014
Good attitude
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Feb 10, 2014
They emailed. The car was sold.
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Dec 14, 2013
Excellent company they send you all their best they could base on what need in terms of prize, dealers, cars, I used to like this company more and more...
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Jun 7, 2013
They want to offer the best in my visit but the vehicle I wanted was not available!
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May 22, 2013
Bought the car!
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May 18, 2013
good service always try to help me
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Nov 2, 2012
Great cusomer sevice
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Sep 24, 2012
Great service.... I got the truck for what I want paying what I could .. Thank you
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Sep 2, 2012
excellent
Is this review helpful? Yes | No

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