I found my car on CarGurus, and it was exactly what I was looking for, with unbelievably low mileage and a great price. I requested more info thru the website, and George Lin responded almost immediately. Sierra Honda didn't have the car on the lot yet, as it was still being checked out thoroughly. George stayed in contact with me, answering all my questions, and let me know what day and time the car would be available. I met him there at that day/time, test drove the car, and fell in love with it. I had actually purchased another car 2 days earlier that I was able to return within 7 days, which I ended up doing. George was extremely patient with me and all my questions throughout the entire sale process. I've already recommended Sierra Honda to many friends. I don't live all that close to Monrovia, but it was well worth the drive!

They contacted us but the car was already sold. Very kind and helpful though and not pushy at all!

They prompt, courteous and professional.

Decent selection of cars

Bought this car from them today. Thanks for posting.

We ended up buying a Mazda CX5 from Sierra Honda and it was the best car buying experience we ever had. We had just come out of a nightmare deal that another dealer did to us and there was no comparison to what the people of Honda did for us.

The people there were very professional and helpful.

Very responsive to communication

Horrible customer service the Girl by the name of tahisha kept calling me and blowing up my phone insisting for me to go in and check out the car then I was interested in, and I happen to agree with it for that following weekend, on the day of the appointment that she told me she set me up for 5 p.m. on a Saturday she called me around 4 saying if I was still going to go in and see the car that I was interested in 4 the day that I set up an appointment... as I live 50 miles away I happen to go and drive out that Saturday with my wife as I agree with her an hour before telling her I'll be there as I arrived I I stood in the lobby for about 10 minutes with nobody helping me as employees kept passing me by I finally stoped an employee and ask him if he could get tahisha for me they had to call her out twice by Speaker phone until she came down and greeted me and walk me over to the sales manager which at the end they wasted my time driving out 50 miles out and driving 50 miles back home telling me that they had just sold the car around 2 p.m. ... she never came back and apologized as me and my wife left disappointed saying that she could at least call me and tell me not to bother to drive out 50 miles out when she called me an hour before guarantee me if that my appointment was still good and not telling me at least not to waste my time driving out there.