Grossinger Cadillac Buick GMC

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GM Certified Internet Dealer, GM Certified Used Vehicles

6900 N Mccormick Blvd
Lincolnwood, IL 60712

Sales: (866) 631-8269

Service: (866) 623-0311

Today 9:00 AM - 7:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 6, 2018
Got back to me very quickly with details of the car.
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Feb 13, 2018
Guru5447D
I choose not to purchase a vehicle with such noticeable change of front grill!! The salesman was helpful
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Feb 12, 2018
GuruD5DG8
Great at calling back, always willing to help you get and found what car your looking for
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Jan 28, 2018
Used car experience- there is a reason that there is a negative connotation w used car salesman. Misquoted financing rate, was told no doc fees and was told that Grossinger $795 “fee” would be waived, none of that was true when we finally got put into the finance “box”. Also were told that if money was put down financing rates would improve, we told them to get the best rate possible. When the numbers came back we said we would find our own financing. After over 2 hours of waiting for the financing manager, he said so you are putting $5000 down and we said already told your sales guy no money down, this took another 20 mins on top of the 5 hours that the dealership put us through with their “waiting game”. After being told that money put down would improve financing, the the one lender that they contacted, rates did not change. And they dealership had told me that they would contact me when they heard back from the other lenders, 5 days has passed, I have have left numerous messages with their finance department to provide me rates from the institutions that they have contacted because I have tried to get loans through the institutions and I am unable because Grossinger has already done so and is not sharing the information with me. Also, I drove 9 miles home for the service due light to come on the next morning which I took a screen shot of it. This experience has been horrible. Throughout the whole process the sales guy and his manager kept professing to check in w us that we were having the best experience w them and repeatedly told them that no, there is nothing good of this experience m. Also, come to find out when they switched my license plate they only used one screw, so my license plate hangs down. Every detail was missed we these guys- I can’t tell how awful my experience was and continues to be- worst used car EVER experience. I hope CarGurus you hear me.
6 of 6 people found this review helpful.
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Jan 27, 2018
Guru5SWT4
Always a pleasure doing business with Grossinger.
1 of 2 people found this review helpful.
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Jan 16, 2018
kevinbee
The advertised car was sold over a week before I showed up at the dealership. They tried to switch me to a similar car but that wasn't what I wanted.
3 of 3 people found this review helpful.
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Jan 9, 2018
MrDRoss225
Ramon was very personable and knowledgeable about the vehicle
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Dec 16, 2017
They were very attentive, but I decided on a different brand of car
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Dec 7, 2017
Very quick to respond and very courteous. I will likely buy my next care here
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Nov 17, 2017
I called to put the car on hold for the following morning. They held it. They also called the next morning to make sure I was coming to see the car. I showed up and was first told the car was lent on an extended test drive, the car then was magically lent out as a rental, then poof the car was sold the night before. Couldn't keep the story straight. 4 wasted hours seeing as how I drove over an hour to get there. Liars. Very unhappy.
12 of 13 people found this review helpful.
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Nov 4, 2017
I had a very pleasant experience at Grossinger Autoplex. From past experience the cars advertised on dealer websites seems to always be sold before I arrive. I was very happy that the vehicle i wanted was there and was ready to test drive. I was in and out of the dealership in a reasonable amount of time and the sales person was very helpful in answering all my questions. I would recommend Grossinger Autoplex for a good car buying experience.
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Oct 22, 2017
Yes, they were very accommodating , however, due to the distance l need to sell my car first
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Oct 13, 2017
GuruZ4VKF
Fish and bait advertising. Once I got a call back regarding the SUV I was interested in.I asked specific questions regarding the price and promotions.Shannon said that the price was as is and no special requirements for pricing.I took time of my morning to arrive early the next day. Test drove the SUV and went it came to negotiating the salesman said the pricing is with requirements. Shannon was nowhere to be seen after introducing herself.The salesman went to his boss a couple times, who was sitting like 10 ft away in a circle just staring at a computer.He didn't bother to come over and say hello or help us.We ended up leaving and wasting 2 hours of our day. All because Shannon lied about the pricing over the phone to me. Stay away from this dealer if you have to drive more than 20 miles to get there.
9 of 9 people found this review helpful.
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Oct 3, 2017
Tina Zambrano
I didn't make it to this dealer however the sales lady was responsive to my email and she did Reach Out.
2 of 3 people found this review helpful.
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Sep 27, 2017
Guru1GSB
they contacted me
0 of 1 people found this review helpful.
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Sep 24, 2017
GuruD2SVH
Responded quickly
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Sep 19, 2017
Sha2303
Took time out of my day to go all the way up to Lincolnwood, paid around 30 dollars ubering, Phoenix (sales agent) was not there and the car I went to see was given out on a test drive, another sales agent conveniently offered a similar car... but at a higher price, he wasn't even apologetic for the whole inconvenience, his attitude felt like he was doing us a favor. Horrible first experience
8 of 8 people found this review helpful.
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Sep 12, 2017
GeneralHerk
Contacted me right away, set up a decent deal. Happy with my purchase, the actual car purchasing took along time. I didn't even finance with them , had a check from my bank and it still took awhile. Otherwise still a positive experience. I would shop with them again.
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Sep 3, 2017
excellent!
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Aug 18, 2017
PaulO123
Helpful
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Aug 16, 2017
They replied quickly
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Aug 7, 2017
They contacted me but I got a better deal elsewhere.
1 of 1 people found this review helpful.
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Jul 17, 2017
A pleasant car buying experience. I bought a great car at a good price. Helpful staff
1 of 2 people found this review helpful.
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Jul 12, 2017
sirving
5
went to dealership and test drove vehicle. They were very helpful and test drove vehicle of interest. The vehicle was not up to my standards and passed on it.
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Jun 10, 2017
Preuss
Had a great experience with Grossinger Autoplex. From the first call inquiring about the car all the way down to the finance department we are very pleased with them and will definitely return. Thank you!! We purchased our car with Steven. He was helpful and kind, manager Ray and financed with Sean. Thanks for making the process easy.
1 of 2 people found this review helpful.
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May 5, 2017
Very nice and excellent serviced . Matt is helpful for me buying a used car, highly recommended. Thanks so much.
0 of 1 people found this review helpful.
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Feb 8, 2017
Although the car was sold when I contacted them, they were very professional and helpful!
2 of 2 people found this review helpful.
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Feb 4, 2017
Excellent very nice people
2 of 3 people found this review helpful.
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Nov 22, 2016
Not a good experience at all. Unable to work out a fair deal. For the car in question. Priced way to high for the year and for the conditions of the car.
17 of 20 people found this review helpful.
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Nov 12, 2016
Great place! Excellent salesman. Walked out with a new car!
1 of 4 people found this review helpful.
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Nov 9, 2016
Flexref
Quick response
1 of 3 people found this review helpful.
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Oct 15, 2016
Worst experience ever they lied and sold the vehicle I supposedly had a deal with. In fact my salesmen quit because they were too shady for him to work for. Stay away from Grossinger.
19 of 19 people found this review helpful.
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Oct 2, 2016
This dealership is Terrible , the salesman stated, " We never use Car Gurus", that is the only reason why I knew they had this vehicle in stock.
19 of 19 people found this review helpful.
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Sep 18, 2016
Couldn't come to a price....Nice salesmen
4 of 5 people found this review helpful.
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Aug 19, 2016
The side mirror was busted I came back 3 times to get it fixed, it wasnt, I did no buy!!!
10 of 10 people found this review helpful.
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Jul 8, 2016
Word to the wise. They are scam artists...Tried to charge me to certified a newer car when the car was already certified....
11 of 12 people found this review helpful.
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Jun 3, 2016
Great attention
1 of 3 people found this review helpful.
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Read 33 old reviews
May 15, 2016
I had several contacts with individuals at Grossinger Autoplex regarding different vehicles. I test drove the vehicle I inquired about, and Neil and Al worked out a great deal for me. I did not end up purchasing the vehicle only due to personal preference. The experience at the Autoplex was very educational.
0 of 2 people found this review helpful.
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May 10, 2016
The sales persons knowledge was inadequate.Agreed to give me the car at one price and then added in some service for 788$ In the bill of sale with out even mentioning it to me!!!
12 of 12 people found this review helpful.
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Apr 28, 2016
The follow was good.
0 of 1 people found this review helpful.
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Mar 26, 2016
This is our 1st choice van , but could not agree on price.
2 of 2 people found this review helpful.
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Mar 16, 2016
Everyone was polite and courteous. The actual transaction went smoothly and the follow up was great. Not much else to say. Good experience overall which says a lot about a car dealer!
0 of 1 people found this review helpful.
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Feb 27, 2016
The used car manager was great.
0 of 1 people found this review helpful.
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Feb 2, 2016
Had the truck I wanted, at the advertised price
0 of 1 people found this review helpful.
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Jan 29, 2016
smallad
Good
0 of 1 people found this review helpful.
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Dec 1, 2015
They were prompt in contacting me about the vehicle I was interested in. Unfortunately, we couldn't agree on a price. They were plesant and professional. We only had contract over the phone.
0 of 1 people found this review helpful.
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Nov 14, 2015
alttax
This dealer went above and beyond my expectations.
0 of 1 people found this review helpful.
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Jul 29, 2015
Got the deal i was looking for. Quick and easy.
0 of 1 people found this review helpful.
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Jul 2, 2015
Drove three hours to get there. I am sixty eight years old and this dealer is the worst ever. They would not know the truth if it slapped them in the face. Will never go back there.
9 of 10 people found this review helpful.
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Jun 24, 2015
wanted car fax got everything but, annoying people
7 of 7 people found this review helpful.
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Jun 7, 2015
Great people and beautifull car. However, my mechanic found several issues that needed to be addressed, such as, a problem with the car's ejector system, steering arm, worn out tires. etc. Didn't buy - they would not fix because of their internal price margin would not suppor the same. They ended up wholesaling the car at auction. Their sales staff tried to find me another vehicle which I appreciated.
2 of 2 people found this review helpful.
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Mar 30, 2015
Sales staff was friendly and helpful, but never met those that corresponded with me from your website. We did test drive both vehciles; however, for cars that are for sale, both had dirty/messy interiors, which did not make a favorable impression. The vehicle I purchased was immaculate, both inside and out.
2 of 2 people found this review helpful.
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Mar 26, 2015
monicaandkenadie
Emailed and called back quick.
0 of 1 people found this review helpful.
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Jan 20, 2015
Horrible! I called and said I was coming in between noon and 1:00pm yo look at a used Yukon.. When I got there at 12:20 pm they left me waiting for about 45 mins before they showed be the vehicle. They drove me to the back lot to inspect the vehicle. The 2014 Yukon was attached to a large trailer, it was filthy inside and out with the remains from somebody's lunch on the rear seat. I could not wait to get out of there!
2 of 2 people found this review helpful.
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Dec 22, 2014
They told me they had to car ready for me. I went to get the car and I was told that it was still being detailed. Come to find oUT they had sold the car to someone else.
1 of 1 people found this review helpful.
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Jun 24, 2014
They weren't prepared when I walked in after setting up an appointment. Had to wait sometime before actually getting to see the car. Was suppose to meet a Mike but instead met with Desmond. Desmond was great! Got me the car I wanted at the price I wanted. Awesome communication with both salesman and financials. The waiting was alot though.
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Apr 25, 2014
Slow considering I paid cash for the car!! Desmond was an amazing sales person!!
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Apr 4, 2014
Did not have any 300's
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Mar 12, 2014
Lizmaruca
They were very nice and quick with follow up. I did not ever go look at the car though.
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Nov 6, 2013
Nice People but not really willing to negotiate much on pricing. Asking price on vehicles was higher than a lot of other Dealers
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Jul 6, 2013
Good
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Jun 24, 2013
Immediate response, very professional
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May 29, 2013
Have sent e-mails requesting information multiple times with no response. Asked specifically for an e-mail and instead received several phone calls.
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May 27, 2013
selah7
fine
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Feb 19, 2013
Ok experience, salesperson was good...no push sale! Overal exprrience poor, car ran out of gas on test drive and used car sale managment low ballers on trade in....be aware and firm on your trade in! Only reason completed purchase was because very desirable sport car!
1 of 1 people found this review helpful.
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Feb 9, 2013
Got a call back bought elsewhere
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Dec 12, 2012
over the phone they were very customer friendly,had a good impression.Responded quickly and knowledgeble
0 of 1 people found this review helpful.
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Nov 14, 2012
My experience was good, the salesmen Henry and Dan were very helpful in helping my transition go smoothly. Its nerve racking making a major purchase but they were great in helping me feel comfortable. The finance Manager Agata Klos was very informative as well in explaining the paperwork/warranty. I would recommend this dealership to my family/friends. thanks again guys i love my new car. Everyone has different opinions and bad experiences, sometimes you do catch a break and get blessed with good ones.
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Jul 13, 2012
Hard do deal with. Waist of time.
1 of 1 people found this review helpful.
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Feb 19, 2012
great
0 of 1 people found this review helpful.
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