Greenway Dodge Chrysler Jeep

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9051 E Colonial Dr
Orlando, FL 32817

Sales: (855) 463-3298

Service: (866) 617-3623

Today 9:00am - 9:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 5, 2017
Jeeps that were advertised were not there. The one we finally ended up finding went from 16900 online to 21000 out the door.
Is this review helpful? Yes | No
Jul 25, 2017
mikee22
excellent communication decided more than what i wanted to pay
Is this review helpful? Yes | No
Jul 5, 2017
Guru9HNRS
Yes went to location for the car in interest they waiting about 1 1/2 there they could NOT find the key for the car the sales person apologized told Us he will contact Us asap once he gets a hold of the keys ........Well is been 6 days and No one has called me back I text the sales person 2x and all he said Sorry! Horrible customer service
3 of 4 people found this review helpful.
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Jul 4, 2017
No purchase yet but the internet staff headed by Sam has been very attentive and professional. I appreciate their efforts.
1 of 2 people found this review helpful.
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Jun 18, 2017
Dealer was very prompt, unfortunately after looking at the vehicle, and making an offer the vehicle was sold.
0 of 1 people found this review helpful.
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Jun 8, 2017
Very quick response!
1 of 2 people found this review helpful.
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Jun 8, 2017
very nice, and kind..........thank yoou
Is this review helpful? Yes | No
Jun 7, 2017
Jkisok
The experience was great because of the salesman Mr Peacock. He was excellent. I wish they'd have come down some in price on the bmw thiugh
Is this review helpful? Yes | No
May 28, 2017
Great follow!
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May 24, 2017
Courteous and informative in timely manner.
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May 2, 2017
Responded back quickly
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Apr 30, 2017
Michael_MRT
Salesman absolutely unwilling to negotiate price even a single cent, offered an abysmal trade in price for a great car, very stubborn and unprofessional and for an encore, kept trying to push another vehicle on me with more miles and a color I specifically told the salesman I never wanted. Salesman only answered one question about the car I was interested in, then the rest of the communication process acted like it was a 'carrot and stick' situation. Would not recommend this salesman, nor this dealership if this is the caliber of employees they hire. One star rating out the door, that's the best deal and I always put it first. Will not drop.
8 of 9 people found this review helpful.
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Response from Greenway Dodge Chrysler Jeep:

I am sorry to hear you had an issue.   I would appreciate the opportunity to make it right.   You can reach me at 407-247-4736
Apr 24, 2017
Worst experience ever! Manager was very condescending and kept trying to bleed me for every penny. He even said that they only profit about 100$ on each vehicle, as if they could maintain a dealership with those margins. I advised them that I would go to a different dealership and they said that would be fine. I'm so glad I did, got the car I wanted and the price was less. I strongly advise against this place,you have been warned
18 of 19 people found this review helpful.
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Apr 15, 2017
Not willing to negotiate, so I went to another dealership and bought the same year, model and options, mileage and saved $3,700.
22 of 23 people found this review helpful.
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Mar 28, 2017
Car was not as pictured had a lot of paint problems and when ask point blank on the phone if the car was in good shape and looked good they were not honest with us. I gave them a coupon for a free $30 gas card for test driving any car, they never gave me the gas card I drove from Daytona Beach to see it what a waste of time) . The sales man was not nice almost to the point of being offended when we questioned him about the car. Over all a bad experience
18 of 19 people found this review helpful.
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Mar 19, 2017
Very satisfactory
2 of 9 people found this review helpful.
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Feb 23, 2017
Dealer was responsive and helpful. I dealt with Jaret, who was very knowledgeable and accommodating.
1 of 2 people found this review helpful.
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Feb 6, 2017
Mirai_1711
Really good. Fast answers
1 of 3 people found this review helpful.
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Jan 23, 2017
Camira_1004
Very deceptive. Price does not include a $1000 dealer fee. When I talked to sales manger, he said all dealers in FL charge this (not true) and he was legally required to charge it to all customers with no exceptions. When I responded that many dealers advertise "absolutely no dealer fees" and that I had negotiated away the dealer fees on my last three purchases, he had no answer. If you want the typical dealer with lots of tricks and gimmicks, this is the place for you.
29 of 30 people found this review helpful.
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Jan 19, 2017
I received very good service from Greenway
1 of 4 people found this review helpful.
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Jan 4, 2017
Excellent
0 of 3 people found this review helpful.
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Dec 22, 2016
These guys went above and beyond anything I expected!!! Courteous, friendly and fast...in and out in about 4 hours, and I got a great deal on top of everything else!!!
0 of 4 people found this review helpful.
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Dec 11, 2016
Muy bien
0 of 5 people found this review helpful.
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Dec 10, 2016
Chris was excellent and very honest and helpful as we purchased our vehicle.
0 of 1 people found this review helpful.
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Dec 7, 2016
They definitely tried their best to get us in this car but my wife didn't like the color, if it wasn't for that it would've been a done deal.
0 of 1 people found this review helpful.
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Nov 27, 2016
Great response time, salesperson efficient and met our needs exactly. In and out fast and would highly reccomend
0 of 1 people found this review helpful.
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Oct 25, 2016
I bought the mariner and the sales man made everything smooth. I would buy and recommend this dealership .
0 of 1 people found this review helpful.
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Oct 9, 2016
Don't believe them! I spoke to the internet sales person multiple times on the phone and through email. I was very upfront with him about how much ch the bank would give me for the Dodge and how much owed on my trade in. I live almost 2 hours away and told him several times I did not want to drive that way if we couldn't make a deal. He told me to come on and bring the paperwork. I did everything with the bank and went there. Within 5 minutes after the test drive the manger came over and said there is no deal, we are too far away in numbers. He read all of my emails and knew I was very clear about my price. That was it, nothing more, very matter of fact. He didn't even offer us gas to help with the 4 hour trip. This is why people hate car shopping.
33 of 35 people found this review helpful.
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Oct 8, 2016
Typical dealer, unwilling to work with you before getting you in the door. Wasn't surprised by any means. You want the typical dealer experience, go here.
16 of 17 people found this review helpful.
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Response from Greenway Dodge Chrysler Jeep:

Chris,

I am sorry to hear you had an issue.   I would appreciate the opportunity to make it right.   You can reach me at 407-247-4736
Sep 22, 2016
Good
1 of 3 people found this review helpful.
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Sep 21, 2016
Got in touch right away, looking forward to working with them.
1 of 3 people found this review helpful.
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Sep 11, 2016
Receptionist emailed me telling me someone is taking care of my inquiry. No one ever did. I stopped by to check the car and no one took me serious. The salesman showing me around me is walk around the whole parking lot instead of locating the car first or pulling the car up for the customer. After I left, he stayed with my information and all that was sent to my email were automated emails about sale promotions. Horrible customer service, horrible experience
10 of 12 people found this review helpful.
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Sep 1, 2016
Very disappointed. Fealt like I was dealing with the stereotypical high pressure car saleaman. Which I thought did not exist anymore. After 6 emails from them, and 3 phone calls, I did not even bother to go look at the car. Would never buy a car from them.
14 of 15 people found this review helpful.
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Aug 19, 2016
Sent in my email address last Friday evening because it made me do that online for my EPRICE. I also was required to put in my phone #. I never received my EPRICE---- just annoying phone calls and eventual emails asking me for additional information about coming in for a test drive. I bought a car on that Sunday from another dealer.
13 of 14 people found this review helpful.
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Aug 12, 2016
Very good at follow through
0 of 3 people found this review helpful.
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Aug 11, 2016
Quick response by dealer, appointment already scheduled..
0 of 2 people found this review helpful.
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Jul 14, 2016
Has listed as 4wd when it's actually a 2wd . Asked if price could be negotiated down because of the price difference between the 4wd and 2wd was told to shop around because they are aggressively priced and wouldn't budge despite everything on car gurus showing 2-3k lower for 2wd. Sketchy
12 of 12 people found this review helpful.
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Mar 20, 2016
The dealership service was as expected however the salesman."Sam" was professional friendly and very responsive to my needs and requests
0 of 1 people found this review helpful.
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Read 11 old reviews
May 14, 2014
aimwright
Car was listed as manual but was an automatic. The dealer did not offer any concessions for their mistake. I would not recommend them or use them again!
1 of 1 people found this review helpful.
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Apr 30, 2014
Great people worked hard to meet my budget on an excellent vehicle
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Apr 26, 2014
It's terrible they offer me $4000 for the car terrible !!!!
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Apr 25, 2014
Great with getting back to you.
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Apr 25, 2014
Very quick, great knowledge.
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Mar 8, 2013
They threw away the seat covers and pnly had 1 key for the car. They refused to provide a 2 nd key fob
1 of 1 people found this review helpful.
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Feb 12, 2013
Don't buy anything here,first they said they would give me 28,000 for my car then it was 27,000.when i went into the F and I office to sign all the papers he never called me back to let me know who picked up my car loan.I had to call Ally bank to make sure they picked me up.
Is this review helpful? Yes | No
Dec 5, 2012
Great place to shop, warm and friendly place
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Oct 22, 2012
luca
Very disappointed, I called in the morning 10:30 to schedule a test drive for a car I was interested in and when I arrived at my appointment 2PM I was told that the car had been sold already. Should have advised me, so I would not waste my time!!! VERY UNPROFESSIONAL.
Is this review helpful? Yes | No
Aug 25, 2012
Got a quick an friendly response
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May 3, 2012
The internet salesman did not even attempt to work out a deal with me on an Acadia I was ready to purchase. He gave me a line about how in demand the vehicle was and how it was not even expected to last past the weekend! Their loss I was prepared to drive 80 mi. and purchase it that same wekend.
Is this review helpful? Yes | No

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