Grappone Honda

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Certified Used Dealer, Internet Certified, Customer Appreciation Days

519 Highway 3A, Bow, NH 03304 - Map & Directions

Sales: (855) 902-0292

Service: (800) 528-8993

Today 8:00am - 6:30pm
(Closed Now)
show business hours
Sep 19, 2016
The crv I called about is still listed yet the sales person said it was not available. This is from two weeks ago. BAITING to get business with a low price on a vehicle that is not even there.
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Response from Grappone Honda:

Charles, thank you for your feedback.  Please allow us some time to look into this and I will have one of our team members reach out to you shortly.
Sep 14, 2016
rbm999999
Quick Response, Courteous, Knowledgable and Professional.
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Feb 20, 2016
Great
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Feb 10, 2016
Grappone ,number one
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Jan 4, 2016
No negotiating, Why have a salesperson at all. Should just have a person monitoring the test driving and then have someone at the register to ring you out. If there is no negotiations, there is no actual purpose for a salesperson. Waste of a trip for me.
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Response from Grappone Honda:

Hi Nick, this is Amanda Grappone Osmer.  I'm one of the owners and just read your review.  I was sorry to hear that you felt we wasted your time.  Please contact me directly at amanda@grappone.com if you'd like and I'm happy to talk to you about why we decided to make the change to a negotiation free environment.  Take care, Amanda
Dec 20, 2015
We bought the used car. Dealer was excellent!
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Oct 24, 2015
Great service
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Sep 3, 2015
They called me right away and emailed me back but I decided to buy another car.
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Mar 21, 2015
Fair prices but they don't want to give you anything for your trade
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Response from Grappone Honda:

Dan, we are sorry that we could not come to a mutual agreement on the value of your trade. We strive to provide our guests with a fair  market-based purchase price on their vehicle. Please call our Honda store @ (888) 903-3359 with any questions that you may have.
-The Grappone Honda Team
Jan 15, 2015
migration_jacmacattack
Very informative
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Response from Grappone Honda:

Glad to hear! Let us know if there is any more information that you need.
-The Grappone Team
Dec 30, 2014
Couldn't reach a deal
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Response from Grappone Honda:

Doug, is there anything else that we can do to assist you? Let us know by calling our guest experience department @ 1-866-829-3956 and we will do all we can do to find you the right car at the right price. Thanks again for your interest in doing business with us.
-The Grappone Team
Dec 11, 2014
power151
smooth and convenient service and transaction.
Is this review helpful? Yes | No

Response from Grappone Honda:

Thank you for your review and feedback!
-The Grappone Team
Dec 8, 2014
Everything about the transaction was wonderful. Bought a brand new car, not the used one that I went to look at. Superb deal.
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Response from Grappone Honda:

Mike, Thank you for your review here on CarGurus! We hope that we can further our relationship in the future and continue to be your advocate for all of your automotive needs.
-The Grappone Team

Old Dealer Reviews

Nov 8, 2014
Price quote on dealer web site higher than on CarGurus site. Dealership did honor the reduced price. Everything went smoothly.
Is this review helpful? Yes | No

Response from Grappone Honda:

Deb, We are sorry for the technological mishap. Enjoy your new ride!
-The Grappone Team
Nov 7, 2014
responded but vehicle was already sold
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Response from Grappone Honda:

Fred, sorry about that. Is their another vehicle that you are interested in?
Sep 2, 2014
dmleves
Good response via email.
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Response from Grappone Honda:

We are glad to hear that we were able to help you in a timely manner. Thank you for your review!
-The Grappone Team
Apr 9, 2014
Refreshing! Sales team is top notch -- never pressured and felt like they truly listen to your requests! Made the car buying process easy and stress free!
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Response from Grappone Honda:

Amelia, Thank you for your positive feedback! We strive to make our guest's shopping experience as good as possible! Thank you for taking the time to fill our a review for us!
-The Grappone Team
Nov 21, 2013
VTLeggotts
Friendly, unforced and excellent detailed assistance was given.
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Response from Grappone Honda:

Thank you for your kind words! We are proud of our negotiation free buying process and our mission behind it is to put the fun back into buying cars. Thank you for your review!
-The Grappone Team
Jun 18, 2013
Very Good.
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Response from Grappone Honda:

Thanks for your review!
-The Grappone Team
Jun 18, 2013
Friendly, ready to answer questions. Would have liked a little more detail about the difference between leasing and buying.
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Response from Grappone Honda:

Our apologies for not being descriptive about the differences. With leasing, you can get "more" car for less money. There is restrictions with leasing though such as mileage driven per year. Usually we can find the right lease for our guests though to fit their budget and needs. Please let us know if there is anything else that we can do to help.
-The Grappone Team
May 5, 2013
Responsive and helpful
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Response from Grappone Honda:

Deb, thank you for your feedback!
-The Grappone Team
Mar 31, 2013
Grappone called right away and were very friendly. The distance from our home was the only detriment to us making a deal!
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Response from Grappone Honda:

Thanks for your review Jen!
-The Grappone Team
May 16, 2011
very helpful with info -
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Response from Grappone Honda:

David, Thank you for your feedback.
-The Grappone Team

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