Germain Honda of Ann Arbor

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2601 S State St
Ann Arbor, MI 48104

Sales: (855) 729-4398

Service: (734) 707-0786

Today 9:00am - 6:00pm
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2011 Kia Optima EX Used Cars in Ann Arbor, MI 48104

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2017 Volkswagen CC Sport Used Cars in Ann Arbor, MI 48104

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 11, 2016
Very responsive.
Is this review helpful? Yes | No

Response from Germain Honda of Ann Arbor:

We appreciate your kind words and rating.

Best Regards,
Jim Farkas
General Manager
Dec 9, 2016
Very informative and helpful
Is this review helpful? Yes | No

Response from Germain Honda of Ann Arbor:

Thank you for your business and the 5-star rating.

Best Regards,
Jim Farkas
General Manager
Nov 17, 2016
really good experience -- bought the car...
Is this review helpful? Yes | No

Response from Germain Honda of Ann Arbor:

Congratulations and thank you for your business and the positive feedback.

Best Regards,
Jim Farkas
General Manager
Nov 13, 2016
Great experience. Bob is a great salesperson.
Is this review helpful? Yes | No

Response from Germain Honda of Ann Arbor:

We are happy to know that your experience with Bob was a quality one. Please know that Bob and our team are always here for you.

Best Regards,
Jim Farkas
General Manager
Sep 30, 2016
Excellent contact, good service. We purchased this car!
Is this review helpful? Yes | No

Response from Germain Honda of Ann Arbor:

Thank you for sharing your positive experience and for your business.

Best Regards,
Jim Farkas
General Manager
Sep 15, 2016
Price over market value and not willing to negotiate. Offered $25 usd to visit them and test drive the vehicle and never gave it never came in the mail.
Is this review helpful? Yes | No

Response from Germain Honda of Ann Arbor:

We are very disappointed to know you feel this way regarding your experience and that you did not receive your gift card for test driving in a timely fashion. We have issued your gift card and you should locate it in your email if you haven't done so already. Our hope is that you will allow us the opportunity to try and earn your business at a later date.

Best Regards,
Jim Farkas
General Manager
Jun 14, 2016
great!
Is this review helpful? Yes | No

Response from Germain Honda of Ann Arbor:

We thank you for your business and the great 5 star rating.

Best Regards,
Jim Farkas
General Manager
Apr 15, 2016
Response was same day. Answered my questions. At this time, decided not to pursue the vehicle I had inquired about.
Is this review helpful? Yes | No

Response from Germain Honda of Ann Arbor:

We thank you for the positive feedback and if there is anything further we can do for you, please let us know.

Best Regards,
Jim Farkas
General Manager
Dec 4, 2015
great job
Is this review helpful? Yes | No

Response from Germain Honda of Ann Arbor:

We thank you for your business and the 5 stars.

Best Regards,
Jim Farkas
General Manager
Read 10 old reviews
Nov 3, 2015
Wife bought a accord sport easy to work with almost all email till i went to sign the deal.
Is this review helpful? Yes | No

Response from Germain Honda of Ann Arbor:

Thank you for the 5 stars and the kind words. We are pleased that we were able to provide you an easy and efficient car buying experience.

Best Regards,
Jim Farkas
General Manager
Oct 7, 2015
mrswiechart
Did not buy from here but they were responsive and helpful.
Is this review helpful? Yes | No

Response from Germain Honda of Ann Arbor:

Thank you for sharing your positive experience. Hopefully next time we will earn your business.

Best Regards,
Jim Farkas
General Manager
Apr 24, 2015
snoshoe62
5
Responded promptly, very up front about issues the car had. I was very pleased with Brian and other members of there sales team.
Is this review helpful? Yes | No
Apr 12, 2015
Brian my salesman was outstanding. The dealership sold the car- or at leas tried to from under me. They put me on the back Burner.
Is this review helpful? Yes | No
Apr 12, 2015
Good experience. But was very slow.
Is this review helpful? Yes | No
Jan 6, 2015
I would rate the helpfulness of the staff as 5 start, however the vehicle was overpriced and had minor interior damage.
Is this review helpful? Yes | No
Dec 1, 2014
Hesther was very very helpful and gave me tips for managing my credit rating.
Is this review helpful? Yes | No
Oct 1, 2014
markbanna
Terrible customer service, I drove 1.5 hr one way to check a certified 2011 Honda civic Si with low miles & clean car fax, the price was a steal I was ready to buy & drive this car home. So after I get there & look more closely I realize that the passenger side was all painted which was a big surprise to me with a clean car fax & Honda Certified!!! The sales guy had no idea the car was painted then he asked his manager & the managers response was” yes we knew it was painted but they did a great Job!!” What kind BS is this!!! If they were honest from the get go & made it clear that all the passenger side was painted then it is a different story I wouldn’t even waste my time & go to see it. But to an average person they would buy the car & get screwed thinking that they bought a 2011 certified Honda with clean car fax!!
Is this review helpful? Yes | No
Sep 28, 2014
Not really addressing my questions so far.
Is this review helpful? Yes | No
Apr 20, 2014
Answered all my questions, did not buy there because it was far from home and local dealer came down in price
Is this review helpful? Yes | No

This dealer offers a $25 Visa® Gift Card with test drive

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