Jim Riehl's Friendly Cadillac Honda

Certified Used Dealer, Internet Certified, Customer Appreciation Days

18900 Hall Road
Clinton Township, MI 48038

http://honda.jimriehl.com

Sales: (586) 200-6097

Service: (866) 293-0817

Today 10:00am - 3:00pm

(Closed Now)

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Sales Reviews (25)

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Charlotte

Aug 9, 2017

Rhonda responded immediately to my inquiries, and Bryan was very helpful with us purchasing a used CR-V. Thank you for a great experience and a smooth and easy transaction.

Is this review helpful? Yes | No

Response from Jim Riehl's Friendly Cadillac Honda:

Thank you, Charlotte, for the great review! We are happy to have customers like you and employees like Bryan!

Jeff

Jul 1, 2017

Awesome guy (Brian) helped me out got the deal done to my liking and Im picking up the truck on Wednesday! !!

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Greg

Jun 23, 2017

EXCELLENT !!! Would buy from again. Phil Hengy was GREAT.

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Response from Jim Riehl's Friendly Cadillac Honda:

Greg, thanks for great feedback! We'll be sure to pass this along to Phil! Glad to have you as part of the Jim Riehl family!

JamieC18

May 12, 2017

Unprofessional. Drove an hour to get here to look at a car and the dealer was 40 minutes late to our scheduled appointment. Staff was not helpful while we were waiting. Poor communication. Won't be going back here.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Jim Riehl's Friendly Cadillac Honda:

Jamie, we apologize for any inconvenience this may have caused you. We understand that when anything goes wrong with a vehicle, it can be a stressful time and tardiness doesn't add to it. We'd love to speak with you further about how we can fix this issue for you. Please let me know how best to reach out!

Ray

Apr 19, 2017

We had a good experience and would recommend this dealer to others.

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Response from Jim Riehl's Friendly Cadillac Honda:

Ray, thank you so much for this terrific feedback. We hope you think of us for any future automotive needs and look forward to seeing you again!

Eddie

Mar 28, 2017

No Longer Interested. Great Communication

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Response from Jim Riehl's Friendly Cadillac Honda:

Thank you for the feedback, Eddie!

Ali

Mar 27, 2017

Very professional and kind and on point

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Response from Jim Riehl's Friendly Cadillac Honda:

Thank you so much, Ali! We hope to see you again soon!

Tom

Mar 25, 2017

The dealer was very good to work with, great price also. The salesperson Carl was the best we have seen, no pressure,

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Response from Jim Riehl's Friendly Cadillac Honda:

Thank you for the feedback, Tom! We're thrilled Carl could help you get into the car of your dreams!

James

Feb 21, 2017

Top Notch Dealership and crew all around! Perfect experience purchasing my used car!

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Richard

Feb 3, 2017

Great experience Rhonda Ode contacted Phil Hengy at Jim Riehl's and car was purchased. There wasn't any pressure for upsells or addon warranties.

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Clanton

Jan 21, 2017

Great

1 of 1 people found this review helpful.

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Christopher

Dec 29, 2016

Very quick response and helpful sales associate

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Robert

Dec 23, 2016

Contact was made, all questions answered. Very courteous and prompt.

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scs48034

Sep 20, 2016

Had the car we wanted, but poor communication slowed the purchase process took 16 days too long.

1 of 1 people found this review helpful.

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Bruce

Aug 22, 2016

Very helpful.

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Caste219

Jul 9, 2016

Vehicle tremendously overpriced. Sales man was nice but unwilling a to negotiate. That was two weeks ago car is still sitting on lot. That car will not sell at that price I guarantee it

2 of 2 people found this review helpful.

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Jeff

Jun 16, 2016

Replied quickly

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Marianne

Apr 29, 2016

Car was listed as a manual but was an automatic.

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Rebecca

Apr 19, 2016

e-mail response. I bought a 2014 Mustang never got to look at this car

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karen

Apr 3, 2016

I spoke with a representative and made an appointment to see the car on Mon 3-28-16 at 630 pm. They had all my info and promised to call if the car was sold or something came up. I arrived after a 45 min drive and spoke with salesman Carl who asked if I was here to see the Lexus. I replied yes and he very nonchalantly said, "I think its at the shop, let me check", and sure enough it was not available. No phone call not to come, how rude! He then asked me should he call me when it returns, I told him don't bother, should have call me earlier to save me a long drive out there. Not very professional at that dealership.

2 of 2 people found this review helpful.

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JoAnne

Mar 19, 2016

Very nice on the phone but it was just such a long drive that we ended up with the first car we viewed at a dealership closer and did not pursue going to the dealer. We probably should have but it was a very, very long way from us.

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todd

Mar 8, 2016

Very good

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Cherelyn

Mar 7, 2016

The customer service department contacted me based on an email I sent to them. Rhonda Ode provided me with the CarFax information, warranty information and additional pictures I requested. Phil Hengy, my salesperson and Ryan Dalia, the Finance Manager were awesome to work with. Thanks for such a smooth transaction.

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Anne

Feb 15, 2016

I received a call quickly and was able to make an appt. the next day. Purchasing the car was quick and everyone was very friendly.

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Jihn

Oct 2, 2015

Great. Professional helpful knowledgeable

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Read 7 old reviews

Amaia

Jan 23, 2015

High prices,

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Frederick

Nov 29, 2014

Helped me with financing, and gave a good trade in on my car.

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MONA

Apr 13, 2014

Rob was OUTSTANDING! Purchased my First Caddy! Lovin' it!

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steve

Dec 19, 2013

Carl Steele did a good job

Is this review helpful? Yes | No

Kevin

Jul 30, 2013

Very friendly staff and very fast response time. They have great deals but It was to late and it sold before I made up my mind oh well. I would deal again there

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Chris

Jun 4, 2013

The salesman, Rob Randall was very cooperative and not pushy. He let me make my own decision, on my own time line.

Is this review helpful? Yes | No

Ray

Apr 14, 2012

Car was sold; dealer would not commit to market price

Is this review helpful? Yes | No

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Jim Riehl's Friendly Cadillac Honda