Cadillac of Novi

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GM Certified Internet Dealer

41350 Grand River
Novi, MI 48375

Sales: (866) 613-0742

Service: (866) 613-0741

Closed Today (Sun)
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Oct 17, 2014
Initial sales person from new sales acted like he didn't want my business. The used sales person was nice but the car I wanted was already sold.
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Oct 8, 2014
Great experience!
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Aug 25, 2014
Very poor customer service. Delay in responding too inquiries and didn't answer direct questions about specific vehicle. I bought somewhere Ernst.
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Aug 16, 2014
Didn't have anything that I liked but great customer service!
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Jun 16, 2014
Smooth
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Mar 22, 2014
help me find the car we wanted
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Nov 26, 2013
First choice but other dealer gave more for trade in
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Nov 20, 2013
Great experience got just what I was looking for with a no hassle experience, Dawn and John were excellent and I would use Cadillac of Novi for my next purchase.
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Oct 9, 2013
The car was sold the day before I called.
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Aug 30, 2013
Very pleasant contact with sales staff.
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Jul 6, 2013
Ybyrd
Great service, very professional!
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Jun 8, 2013
Very good customer service. Really worked with us.
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May 14, 2013
I purchased a 2008 Hummer H3 with 63,000 miles and realized 24 hours later that the radiator was bad. I live 50 miles from the dealer so they had me to take my vehicle to a local dealer and cover the cost for a new radiator.
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Dec 10, 2011
very poor follow up. Did not take initiative with financing. I went with another dealership and have a new ride.
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Sep 19, 2011
They go out of their way to help meet your needs.
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