First Texas Honda

Certified Used Dealer, Internet Certified, Customer Appreciation Days

3400 Steck Ave
Austin, TX 78757

Sales: (512) 980-3955

Service: (512) 220-1121

Today 9:00 AM - 7:00 PM
(Closed Now)
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https://static.cargurus.com/images/forsale/2018/05/08/12/08/2016_volvo_xc60-pic-6161554745158661616-152x114.jpeg

2016 Volvo XC60 T5 Drive-E Premier FWD Used Cars in Austin, TX 78757

Great Deal

Price: $21,239

Mileage: 34,657

Location: Austin, TX 78757

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Seashell Metallic Description: Used 2016 Volvo XC60 T5 Drive-E Premier FWD for sale - $21,239, 34,657 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/04/20/43/2014_kia_sportage-pic-8988082524596116753-152x114.jpeg

2014 Kia Sportage LX Used Cars in Austin, TX 78757

Great Deal

Price: $12,499

Mileage: 29,843

Location: Austin, TX 78757

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Signal Red Description: Used 2014 Kia Sportage LX for sale - $12,499, 29,843 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/04/12/29/2016_toyota_tundra-pic-9201883579062086501-152x114.jpeg

2016 Toyota Tundra Used Cars in Austin, TX 78757

Great Deal

Price: $28,319

Mileage: 27,859

Location: Austin, TX 78757

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Super White Description: Used 2016 Toyota Tundra for sale - $28,319, 27,859 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2018/05/01/17/55/2015_ford_explorer-pic-7671892482321678768-152x114.jpeg

2015 Ford Explorer Limited 4WD Used Cars in Austin, TX 78757

Great Deal

Price: $19,719

Mileage: 77,097

Location: Austin, TX 78757

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Platinum Metallic Tri-coat Description: Used 2015 Ford Explorer Limited 4WD for sale - $19,719, 77,097 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/05/10/11/36/2010_toyota_highlander-pic-4754297723725277268-152x114.jpeg

2010 Toyota Highlander Base Used Cars in Austin, TX 78757

Good Deal

Price: $8,499

Mileage: 137,299

Location: Austin, TX 78757

Average time on market: 19 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Salsa Red Pearl Description: Used 2010 Toyota Highlander Base for sale - $8,499, 137,299 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/02/16/31/2013_lexus_gs_350-pic-825705778165876354-152x114.jpeg

2013 Lexus GS 350 RWD Used Cars in Austin, TX 78757

Good Deal

Price: $21,599

Mileage: 53,576

Location: Austin, TX 78757

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Obsidian Description: Used 2013 Lexus GS 350 RWD for sale - $21,599, 53,576 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/26/11/03/2014_cadillac_srx-pic-6092678859721726671-152x114.jpeg

2014 Cadillac SRX Performance AWD Used Cars in Austin, TX 78757

Good Deal

Price: $24,999

Mileage: 21,267

Location: Austin, TX 78757

Average time on market: 63 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Terra Mocha Metallic Description: Used 2014 Cadillac SRX Performance AWD for sale - $24,999, 21,267 miles with Leather Seats, Memory Package, Sunroof/Moonroof, Remote Start, Navigation System, Chrome Wheels
https://static.cargurus.com/images/forsale/2018/02/05/09/14/2014_mercedes-benz_e-class-pic-5497590735900610699-152x114.jpeg

2014 Mercedes-Benz E-Class Used Cars in Austin, TX 78757

Good Deal

Price: $21,459

Mileage: 51,638

Location: Austin, TX 78757

Average time on market: 49 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Polar White Description: Used 2014 Mercedes-Benz E-Class for sale - $21,459, 51,638 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/13/09/33/2017_jeep_grand_cherokee-pic-4726523169130704646-152x114.jpeg

2017 Jeep Grand Cherokee Limited 4WD Used Cars in Austin, TX 78757

Good Deal

Price: $32,891

Mileage: 3,681

Location: Austin, TX 78757

Average time on market: 48 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Velvet Red Pearlcoat Description: Used 2017 Jeep Grand Cherokee Limited 4WD for sale - $32,891, 3,681 miles with Leather Seats, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/05/19/11/01/2011_toyota_camry-pic-68359974162825718-152x114.jpeg

2011 Toyota Camry XLE V6 Used Cars in Austin, TX 78757

Good Deal

Price: $10,497

Mileage: 80,837

Location: Austin, TX 78757

Average time on market: 18 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Barcelona Red Metallic Description: Used 2011 Toyota Camry XLE V6 for sale - $10,497, 80,837 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/07/20/01/2011_ford_flex-pic-5008384085183558762-152x114.jpeg

2011 Ford Flex SEL Used Cars in Austin, TX 78757

Good Deal

Price: $7,595

Mileage: 135,421

Location: Austin, TX 78757

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Platinum Metallic Tri-coat Description: Used 2011 Ford Flex SEL for sale - $7,595, 135,421 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/14/11/22/2015_audi_q3-pic-5011397496056629248-152x114.jpeg

2015 Audi Q3 2.0T quattro Prestige AWD Used Cars in Austin, TX 78757

Good Deal

Price: $24,999

Mileage: 36,960

Location: Austin, TX 78757

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Florett Silver Metallic Description: Used 2015 Audi Q3 2.0T quattro Prestige AWD for sale - $24,999, 36,960 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/01/22/22/2016_ford_fiesta-pic-4279530845392597046-152x114.jpeg

2016 Ford Fiesta SE Hatchback Used Cars in Austin, TX 78757

Good Deal

Price: $9,799

Mileage: 30,026

Location: Austin, TX 78757

Average time on market: 40 days Certified Pre-Owned: No Color: White Platinum Metallic Tri-coat Description: Used 2016 Ford Fiesta SE Hatchback for sale - $9,799, 30,026 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/18/23/13/2015_hyundai_tucson-pic-2690664020644578269-152x114.jpeg

2015 Hyundai Tucson SE FWD Used Cars in Austin, TX 78757

Good Deal

Price: $15,319

Mileage: 29,651

Location: Austin, TX 78757

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Graphite Gray Metallic Description: Used 2015 Hyundai Tucson SE FWD for sale - $15,319, 29,651 miles with Bluetooth, Leather Seats, Premium Wheels, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2018/05/03/13/46/2017_mini_countryman-pic-8967352024271880166-152x114.jpeg

2017 MINI Countryman Cooper S Used Cars in Austin, TX 78757

Good Deal

Price: $25,719

Mileage: 5,762

Location: Austin, TX 78757

Certified Pre-Owned: No Transmission: Automatic Color: Moonwalk Gray Metallic Description: Used 2017 MINI Countryman Cooper S for sale - $25,719, 5,762 miles with Bluetooth, Sunroof/Moonroof
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 14, 2018
Very good
0 people found this review helpful.
Response from current dealership:
Thanks so much for visiting us and letting us know how we did! -The Team at First Texas Honda
Jun 13, 2018
GuruT9627
Like the people there. Very nice.
1 people found this review helpful.
Response from current dealership:
Our people are our biggest asset! Thank you for the compliment. :) -The Team at First Texas Honda
Jun 8, 2018
Contacted me quickly, and they were willing to work with me on every aspect of the car buying experience. I would recommend them highly.
1 people found this review helpful.
Response from current dealership:
Dan, we love to know that we earned your recommendation. Thanks so much for shopping with us! -The Team at First Texas Honda
May 30, 2018
GuruWPP29
Even though I didn't end up buying this car the dealership was prompt in getting back to me and Eric was very knowledgeable about the car and answered all of my questions! Will definitely look at their car selection in the future when I need a new car.
Response from current dealership:
We appreciate you giving us a shot to assist. Car shopping can be stressful and we do our best to make it a pain-free experience. :) Thank you for the awesome review and we look forward to the chance to help when the time comes. -The Team at First Texas Honda
May 27, 2018
erica1821
Excellent service
Response from current dealership:
We do our very best to make every experience a positive one. :) Thanks, Erica! -The Team at First Texas Honda
May 12, 2018
Excellent experience with John Garza and the entire staff. Almost immediate response when I sent an E-Mail inquiry about the vehicle. Vehicle was very satisfactory. Everyone worked diligently to get us in-and-out quickly with very little delay. Only disappointment was that there was only one Smart Fob/Key for the vehicle.
Response from current dealership:
JP, we want to thank you for shopping with us and sharing your experience in a review. Our entire team is passionate about helping our customers find the perfect set of wheels. Congratulations and take care! -The Team at First Texas Honda
May 3, 2018
john59em
Didn't seem interested in helping me .. it was a ford lariat that they had that I was interested in.. but when I called them to inquire about the vehicle the person I talked to knew nothing about the vehicle and was not forthcoming with more information about it
Response from current dealership:
John, thanks for taking the time to shop with us and provide your feedback. We let you know from the start that the Lariat was pending a sale and worked on locating a similar vehicle for you. We're sorry to hear that this is the impression we left you with as it was not our intention. If you're still the market, don't hesitate to reach out. We're always happy to help you locate your dream car! Take care. -The Team at First Texas Honda
Apr 24, 2018
Great place to buy a car!!
1 people found this review helpful.
Response from current dealership:
Thanks, Zachary! We work hard to make it an enjoyable and easy process. :) -The Team at First Texas Honda
Mar 13, 2018
Gerry and the rest were super efficient from the start to finish! Pleasure working with them!
0 people found this review helpful.
Response from current dealership:
Thanks so much for the praise, Brigid! Congratulations and take care. -The Team at First Texas Honda
Mar 5, 2018
GuruY43HM
Had a great experience with the person who was helping me in finding a car he was very attentive and very helpful
Response from current dealership:
Carmen, we're grateful for the high rating and appreciate you taking the time to let us know how we did. :) Thanks for your support! -The Team at First Texas Honda
Feb 27, 2018
I was contacted almost immediately by their online sales manager who gave me a sales persons name. I contacted Joseph An the next morning. He knew about my contact information and was very familiar with the used car I was interested in. He was able to answer all of my questions and we made a deal to purchase the vehicle in just a few minutes. They sent a driver to pick me up at the airport, which was greatly appreciated due to the horrific traffic in Austin. When I arrived at the dealership, Joseph met me with the paper work all prepared and showed me the vehicle. Everything went extremely smoothly from the salesman, finance officer and sales manager. I was on the road back to Kansas with my new vehicle in no time at all. I would highly recommend this dealership. Thank you to everyone involved.
Response from current dealership:
We're so grateful for the kind words and praise. Thank you so much for taking the time to let us and others know how we're doing. Your opinion is valuable to us and helps us shape everything that we do. Knowing that our people are hitting the mark and delivering excellence makes us proud. :) Thank you for giving us a chance and congratulations on the new set of wheels! -The Team at First Texas Honda
Dec 13, 2017
Ma46
Great dealership
Dec 11, 2017
The car i was interested in was no longer available, of course, but we found a great one, got an even better interest rate than my bank had offered, and the experience was even fun! Ask for Christian and/or Ross -- I typically avoid car buying for as long as possible but these guys were great. We had an appointment, there were ready for us, did the research on available cars in advance, and Christian managed not to scream while my teenaged daughter test-drove the cars.
Nov 30, 2017
Great! I highly recommend them.
Oct 26, 2017
Best purchasing ever, Jason was great, Mime tbe finance manager waz great. Very happy with purchase.
Response from current dealership:
We're happy that you're happy, Jeff. :) Thanks for choosing us for your purchase and for the great review! Enjoy and happy cruising. -The Team at First Texas Honda
Oct 17, 2017
GuruDF9NV
I ended up driving from Houston to Austin to buy this car. Car runs awesome and they buying process was just so smooth. I recommend First Texas Honda to anyone trying to get a car near the Austin area.
1 people found this review helpful.
Response from current dealership:
Edgar, we're happy to know that we could help you out in your time of need. Thank you so much for the review and recommendations. We couldn't do what we do without great customers like you who help spread the word about us! Enjoy your new set of wheels and take care. -The Team at First Texas Honda
Oct 9, 2017
GuruD3KW9
I spoke with Mike & planned to go look & when I got to the dealership I didn't know that they moved so not sure where they are located.
Response from current dealership:
Good afternoon! We're sorry for the confusion. We're located at 3400 Steck Ave near Mopac and 183 in Austin. We upgraded our facility to this new location locations 5 years ago in late 2012. We've done our best to communicate it effectively through all printed materials and online pages, such as Google, Cargurus, Yelp, and more. Thanks for the review and we hope to see you soon! -The Team at First Texas Honda
Sep 29, 2017
With 500,000 cars lost to flood waters due to Harvey, buying a new car in Houston was very difficult. Houston supplies were low and the several dealers who had a CR V were not willing to offer any discount. Jason at First Honda was professional and worked with me over the phone. I got a great deal on a new CR V and drove to Austin to make the purchase.. it was a smooth pleasant experience. So much so that I recommend any Houston car shopper consider making the trip. I'll go back to them if in the market again. Great customer area, very family friendly. Highly recommend
Response from current dealership:
Caitlin, knowing that we could help you out in your time of need warms our hearts. We can't thank you enough for taking the time to write us a review about your experience and let others know exactly what we're all about. :) Congratulations on your new vehicle and thank you for giving us a try. Best wishes and take care. -The Team at First Texas Honda
Sep 26, 2017
prompt reply. Gave us some other options as well.
Response from current dealership:
We're happy to know everything went smoothly. Thank you for your support, Dianne! -The Team at First Texas Honda
Sep 17, 2017
Received an email. Car sold to someone else; never got a chance to go look at it.
1 people found this review helpful.
Response from current dealership:
Sorry to hear about this, Alicia. While we do our best to avoid this from occurring, things move extremely quickly because of our high volume status and competitive pricing. We hope you can understand and know that we're always here to help on the car shopping journey. :) Best of luck and take care. -The Team at First Texas Honda
Aug 30, 2017
I was contacted quickly and was given a salesperson to contact directly. We made an appointment and the car was ready and up front when we arrived. Everyone there was nice and professional.
Response from current dealership:
We appreciate you taking the time to share your experience with us and other community members, Amy. We're glad to hear we exceeded your expectations. :) Take care! -The Team at First Texas Honda
Aug 29, 2017
I agree with some of the reviews, regarding this dealership. They're very firm about their used car prices & don't care to negotiate. I replied to their email & politely stated that we don't need to waste any more of each others time. They have competitive prices, just disappointed with their "we know better than you" attitude.
Response from current dealership:
Joe, we're sorry to read that we didn't better meet your expectations. As you mentioned, we do our very best to be competitive on prices and we appreciate you taking notice. :) It's always our goal to make every customer feel welcomed with first-class customer service and we're disappointed to hear that your visit did not match our reputation. We appreciate you taking the time to write us an honest review. If you're still in the market, please feel free to reach out to me directly at matt.walton@firsttexashonda.com. I would be happy to help and personally ensure your experience is exceptional!
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Aug 26, 2017
They were great extremely helpful
Response from current dealership:
We're always here to help, William. :) Thanks a ton for the review! -The Team at First Texas Honda
Aug 17, 2017
Guru9D84L
Very informative and sound concern for what I was inquiring
Response from current dealership:
We're always looking out for the best interest of the customer and appreciate you taking notice. :) Thanks so much for allowing to help during your car shopping experience! -The Team at First Texas Honda
Jul 18, 2017
Bought a used car from them. Best experience I've had in a long time. Found the car that day, went in that night and they delivered it to me next day because I did not have a trade in.
1 people found this review helpful.
Response from current dealership:
We know that car shopping has a negative stigma and just as you experienced, Billy, we're doing our best to change that. :) Thank you so much for the review! -The Team at First Texas Honda
Jul 13, 2017
Greg is awesome, so helpful and knowledgeable.
Response from current dealership:
Our customers are pretty awesome, too. :) Thank you so much for the review, Elvia! -The Team at First Texas Honda
Jul 1, 2017
I received an email the next morning from a salesman at the dealership and I made an appointment with him to see this vehicle. When I arrived at the dealership, I was told the car had been sold. Later that same evening, I received a call from a different salesman asking me if I was still going to come in to look at the car. It turned out he was holding the car for me, but neither salesmen communicated with the other, so I wasted a trip and had to return the next day to see it. I ultimately chose not to purchase this car, but it was a very frustrating experience.
2 people found this review helpful.
Response from current dealership:
Sammy, this is never the impression we want to leave a customer with and I'm sorry that we did not communicated better; I can see how this would be frustrating for your overall experience. I appreciate you bringing this to our attention but unfortunately, we only have your first name from the review and can't match your experience with a visit in our system. I'd be interested to hear when you were here, how the rest of your visit went, and of course, the names of your Sales Consultants. This would help us learn from your visit to prevent it from happening again. I hope that you'll reach out to
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Jun 28, 2017
Guru9XQHG
They responded quickly, but when I first showed up to see the car, it was not on the lot. I rescheduled and saw the car the following day. Ultimately, did not purchase the car. Trade-in value was very low.
2 people found this review helpful.
Response from current dealership:
We apologize for the mix up and causing you an inconvenience. We do our very best to price trade-ins competitively by using various tools. We're sorry that we weren't able to come to an agreement but wish you the very best on your car search. Thank you for the honest review and feedback! -The Team at First Texas Honda
May 26, 2017
JaneSpain
They contacted me by email twice. I arrived unanounced to find that the car was not available for viewing. The sales person hunted down the status of the car, but then never called me to say it was ready for viewing.
3 people found this review helpful.
Response from current dealership:
Jane, everything that we do is designed to deliver superior customer satisfaction and it appears we have failed you. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experiences now and in the future. Unfortunately, we can't find the name Jane Spain in our system. I hope that you will reach out to me directly at naji@firsttexashonda.com so that I can hear more of the specifics about your visit. Additionally, I realize you have options and would like to have a second chance to show you what we are capable of doing should you stil
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May 23, 2017
Johan was amazing at first Texas Honda. Found me a car and gave excellent service.
1 people found this review helpful.
Response from current dealership:
Tina, congratulations on finding your car! It warms our heart to know that we were able to provide you with the highest level of service. We appreciate the review and wish you all the best. -The Team at First Texas Honda
May 15, 2017
Craighf
I filled out the sheet for a quote. The sales person called and wanted to talk about anything but a quote. He said then after awhile he would call the next day at eleven o'clock with the quote. Eleven came and went the next day with my confidence in First Texas Honda. Instead the sales guy punted and passed me off to a different sales guy that emailed in a day of two. I told him what had happened and received the standard response I guess. I didn't feel like I was going to be getting a good deal. I felt like I was about to waste my time and my wife's time. I need a starting point on money. That is why I filled out the sheet for a quote. I seriously dislike sitting in a dealership most of a day while a sales person goes back and forth with their sales manager to get us to a point where I'll sign on the bottom line. To bad we couldn't make a deal or even start one.
5 people found this review helpful.
Response from current dealership:
Craig, it sounds like we didn't make the best impression and for that I apologize. The quote which you requested should have been presented shortly after you filled out the quote sheet and I'm sorry to hear that this didn't happen. I'd like to look into this further on my end but because we only have your first name in this review, I'm unable to locate your visit in our system. If you would reach out to me directly with your full name and date you visited, I'd appreciate the opportunity to address this with the Leasing and Sales Consultants that you interacted with. I can be reached at naji@fi
 More ...
May 2, 2017
Kevin was great
1 people found this review helpful.
Response from current dealership:
From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. We can't thank you enough for taking notice! -The Team at First Texas Honda
Apr 15, 2017
By far the best dealership I've ever gone to
Response from current dealership:
Wow, Sharrod, that's quite the compliment! :) We're thrilled to hear this and want to thank you for helping to spread the good word about our dealership. -The Team at First Texas Honda
Apr 1, 2017
Great communication and very quick response!
Response from current dealership:
We're glad to hear that we could impress you, Tameka. :) Thanks so much for the review! -The Team at First Texas Honda
Mar 17, 2017
Storm_2145
Excellent
Response from current dealership:
Thanks so much! Excellence is what we strive for. :) -The Team at First Texas Honda
Mar 10, 2017
From the start my experience was a good one. Although the salesman Mike Hausen was super busy interacting with customers he took the time to work with me. He made me feel like I was a priority. Thanks.
Response from current dealership:
We believe that every customer deserves a one-of-a-kind and tailored experience. Thank you for taking notice and writing up a great review, Timothy! We wish you all the best. -The Team at First Texas Honda
Jan 8, 2017
Told me the car wasn't for sale and couldn't give me a price unless I came in to the dealership
2 people found this review helpful.
Response from current dealership:
Robert, we apologize that we gave you a negative impression of us. There are many reasons why the car could have been unavailable, such as, it had a deposit, it was still being reconditioned, didn't pass inspection and sent to the auction, etc.

Additionally, in order get our customers the best price possible, we always recommend that they come into the dealership as there are many variables that can effect monthly payments.

While I understand your wanting to look elsewhere, I would greatly appreciate the opportunity for us to redeem ourselves. If you would consider granting us that oppor
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Dec 18, 2016
Good service and follow-up.
Response from current dealership:
We appreciate the support, Peter! -The Team at First Texas Honda
Nov 26, 2016
All of the gentlemen I worked with during my buying process were very friendly, fun and had integrity. My first time buying alone and it was a great experience. Thanks First Texas Honda!
1 people found this review helpful.
Response from current dealership:
Jenna, we're so glad to hear that we made a great first impression and made your first-time buying experience enjoyable! Enjoy the vehicle and we wish you the very best. -The Team at First Texas Honda
Sep 30, 2016
Great response just decided to wait on buying a car but got email and calls from two people
1 people found this review helpful.
Response from current dealership:
We're glad we could assist you in your search, Brett! Don't hesitate to reach out if there's anything sales or service related that we can help with. Cheers! -The Team at First Texas Honda
Sep 29, 2016
very friendly.
0 people found this review helpful.
Response from current dealership:
Thanks, Brenda :) -The Team at First Texas Honda
Sep 15, 2016
Great communication and very helpful. Unfortunately the vehicle sold the day before we planned to purchase but Ross and Justin went out of their way to help us find the car we wanted and always seemed to be working for us as the buyer instead of against us. I would definitely consider contacting this dealership in the future.
1 people found this review helpful.
Response from current dealership:
Jeremy, we're so glad to hear that the overall experience was great! We know it can be disappointing when your desired car gets sold but it sounds like Ross and Justin exceeded your expectations anyway! We hope you're enjoying it and wish you the best. -The Team at First Texas Honda
Read 51 old reviews
Jul 14, 2016
the dealer was great ,i got the car and is working just fine,love it!
1 people found this review helpful.
Response from current dealership:
Thank you for the great review, Leticia! -The Team at First Texas Honda
Jun 30, 2016
A person from the dealer responded to my inquiry. Then, s/he passed my name to a sales person who also contacted me right away.
0 people found this review helpful.
Response from current dealership:
We're glad to hear you were taken care of, Gabriela! Let us know if there is anything we can help with in the future. -The Team at First Texas Honda
May 20, 2016
Responded quikly
Response from current dealership:
Thanks, Dustin! We appreciate the review :) -The Team at First Texas Honda
May 20, 2016
A great pressure free dealership that gets you what you want! They gave me more than I expected for my trade in and a lower APR.
0 people found this review helpful.
Response from current dealership:
Veronica, it's our goal to make every customer experience as hassle-free as yours. We believe buying a car should be fun, not stressful! That's why we have a low-pressure environment and a friendly, helpful staff :) Thanks for the review! -The Team at First Texas Honda
May 19, 2016
I contacted this dealership due to their fantastic reviews in addition to this dealership being one of the few in Texas that had a specific color scheme I wanted. Unfortunately the product specialist they assigned me was incredibly rude, unwilling to look up an accessory price for me, and when he called for a follow up he did not even have the accurate information for in regards to trim level. There may be great people here but unfortunately this guy blew it. I would not recommend this dealership. When consumers are spending tens and twenties of thousands they should at least be given the courtesy of politeness.
4 people found this review helpful.
Response from current dealership:
Kia,

Let me start by saying how sincerely sorry we are. As a dealership we strive for the highest levels of customer service and it is clear we dropped the ball here. Rudeness is never tolerated and I apologize that you experienced that at our dealership. No matter how much a customer plans to spend here they deserve respect during every step of the process.

If there is anyway I can make this a more positive experience for you please let me know. I am happy to go over any accessories and would love to hear first hand how I may rectify this issue.
Best Regards,

Laura Black
Apr 12, 2016
Pleasant experience. Willing to listen to customers
Apr 12, 2016
I had a good experience with this dealer. Did not buy the car, but the negotiations seemed fair.
1 people found this review helpful.
Mar 21, 2016
Very friendly staff
Mar 19, 2016
Bought a new Accord....best price and experience ever.
Feb 19, 2016
Responded via chat messages and emails.
Jan 22, 2016
It was very good experience with this dealer, he helped me a lot. Thank you for it
Jan 13, 2016
They were very helpful in every way possible! They made the car buying experience easy! When it is time to buy another car that is where I am going to go!
Nov 12, 2015
iwarraich
5
Poor service. Seemed uninterested in selling.
1 people found this review helpful.
Nov 5, 2015
5 stars
Nov 2, 2015
Eaharrison
Purchased a vehicle from here. I received very prompt and helpful responses throughout the entire process. A great dealership!
Oct 27, 2015
I am still trying to decide about the car but I will say that Andrew Dimayuga is very helpful and responsive. When you ask for information he gets it to you right away.
1 people found this review helpful.
Oct 17, 2015
we had a wonderful experience everybody was very helpful and listen to what we were looking for
Oct 16, 2015
Not a help dealership when prices aren't negotiable. Try and give you no value for your trade in. Made up false information saying certain things were wrong with my car and those particular things work just fine.
2 people found this review helpful.
Oct 14, 2015
Dealer DID response, think there is a system error. Typical bait and switch. The vehicle posted was not available but they had "similar inventory" they could show me. I will not work or trust dealerships like this.
1 people found this review helpful.
Oct 8, 2015
Contacted right away by email and then with a phone call. Arranged for a test drive and vehicle was all that they advertised. Purchase process was slow, but one of their 'contract specialists' was out. Otherwise, would give a 5 star for this dealership.
Oct 3, 2015
Excellent service
Sep 24, 2015
Very nice and quick to respond with any questions we had. We have not made it to Austin to look, yet.
Sep 11, 2015
great customer service. information on pick up was correct
Jul 18, 2015
lots of information provided, most helpful
Jul 15, 2015
I've tried to buy this car three times now. They don't seem to want to sell it. LOL
2 people found this review helpful.
Jun 29, 2015
Very responsive. Good experience at dealer, also.
Jun 20, 2015
Christian Mancheno was awesome! Great listener to what my needs were and very knowledgeable explaining the car features.
Jun 4, 2015
Great experience! Christian Mancheno was the best!
Jul 22, 2014
steveharen
5
Texas Honda responded quickly. Vehicle was already sold. I contacted them as soon as I received my Car Guru alert.
Jun 7, 2014
Very helpful, patient, and dedicated to great customer service.
Apr 29, 2014
Great
Apr 11, 2014
very fast response!!!
Mar 1, 2014
They had great prices!
Feb 26, 2014
scorpio19th
fast response, good personality, would purchase from them
Feb 13, 2014
Wonderful service and professionalism. See Courtney for all your car needs as he is the one to deal with. Great experience!
Feb 3, 2014
The car we wanted sold the minute we walked onto the lot. Presented other options - but they didn't fit our parameters. Gregg was very friendly and responsive though. I went afterwards to the website where I noticed that they were offering a gift card to people who saw them on the internet and came in. I mentioned that I had been to the dealership a day before and asked for the gift card - they never responded.
1 people found this review helpful.
Dec 11, 2013
Very helpful and polite!
Nov 7, 2013
I purchased my car here. Very nice people to work with, but know that you will not be able to negotiate the price AT ALL!
Sep 21, 2013
Pricing is very reasonable. Jacob Baird is a very knowledgeable and honest salesman. No pressure to buy. Unfortunately I found a private party vehicle, but I will shop there again!
Jun 16, 2013
Great service
May 23, 2013
There was no picture of the Dodge Grand Caravan Van but the van we looked at at the dealership was as described. First Texas Honda has a "no haggle policy" and the price of the car we purchased was approximately $1K. The sales representative did not pressure us to buy since there was a no hassle policy so that we felt relaxed and not pressured in making our decision whether to buy the car or not. Overall the sales representative and dealership were very professional and we would certainly recommend First Texas Honda to anyone looking for either a new or used car. Since they are the largest Honda Dealership in the country there is a large inventory of new and used cars to choose from.
May 15, 2013
AITV
5
Dealer responded would not begin process or application unless we drove to dealership in person; assured us if we came from Houston thay had several lenders who would be willing to work out a deal with us. After 5+ hours, we finalized a deal and was ready to walk out with keys --- until we were asked who truck was for and we honestly responded that it was for our 18 year old senior in high school who was headed to college in august. And, we were purchasing as a gift for earning a full scholarship to college. The dealer's lender immediately retracted the financing; Therefore, it was a wasted round-trip drive and wasted time and fuel to go there from Houston to Austin. Had the dealer started the financing process prior to our arrival perhaps this could have been avoided.
1 people found this review helpful.
Apr 20, 2013
very professional, happy with my purchase, the trade in get much lower than kbb value. They respond fast to you if there any problem. great experiences with first texas honda.
Jan 17, 2013
really doesn't care about customer service. offers ok dealership prices but won't even gas up the car.
1 people found this review helpful.
Jan 3, 2013
Very gud
Dec 13, 2012
After getting in contact ask a couple of questions about car was going to check and call me back never did so. A few days later they notify me of a price reduction on the car I contact them again ask questions again he going to check and call back never call back so I call the next day I was told the car was sold
1 people found this review helpful.
Nov 4, 2012
Very disappointing... They have you set-up an appointment to come in to buy a car, when you get there they say the car is sold. But, they say they have some other vehicles you might be interested in. The old "Bait and Switch"....
1 people found this review helpful.
Sep 3, 2012
They did everything they could to help me get the car I wanted.. always smiling and happy.. I will definitely recommend them to friends.
Aug 17, 2012
First Texas Honda was a great experience . They were friendly , and didn't try to lie there way through a sale. No haggle is a great Idea. Ron hacker sold us our car and he was great . I would recommend to anyone to purchase there car there.
Aug 2, 2012
This is a no haggle dealership and they mean it. Very reasonable prices on used cars. No games. Come with a low interest rate locked in somewhere and they may be able to beat it. Used car selection is good quality.
Apr 21, 2012
My daughter'sfirst used car purchase was an amazingly great experience with the honest & professional staff at First Texas Honda; qualities often not found at dealerships. Their "No Haggle" policy took the pressure & anxioty out the the entire process. Their entire staff was excellant! We would highly recommend making a purchase here.

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