Didn't buy the car, but they were very helpful.
Had a wonderful experience purchasing this vehicle. The salesman did not pressure us.
Good buying experience, helpful and not pushy.
Great truck. Great price. Great people.
It was an AMAZING experience. First Team took very good care of me and my family. We are extremely satisfied. We will definitely return to buy another vehicle. Thanks First Team
No problems, very helpful.
Best decision I’ve made for a first time buyer. I had the pleasure to work with Aaron and Anton, both provided great customer service
Didn’t respond quick as others. However with the logo in their photos, I was able to go on their website and contact them that way. First Team Honda really came through for me. Pros: Scores was in the low 600s. Bought a slight down payment to cancel out negative equity. They worked in warranty and gap insurance at the numbers I needed them to be. Keith was straight forward, stuck to the facts..most of staff was friendly.. Description of vehicle, pretty accurate, clean for the most part, few minor cosmetic things.. I would recommend them to others Cons: Not many “visitor” areas to park or wasn’t visible ( or maybe I missed it, if so I apologize).These processes can take a minute, I felt a little rushed around closing time. I would suggest going in no later than 4pm. Make sure your gas tank is full before you leave the dealership. Due to us finishing deal late, I believe this is why this occurred. Overall best car experience due to research and playing with numbers before you buy.
In and out car buying experience.
Thanks to Mike Powers
Awesome awesome awesome... Aron and team went out of their way for me by delivering my Jeep to maryland. I can’t thank them enough!
Very helpful from the start. Very accommodating and very straightforward. Being comfortable in a dealership is a big deal with so many sharks out there looking for a sale. I’m happy to say just that, very comfortable experience. Thank you First Team!!
They are really professional in what they do, they go out of their ways to make customer get full satisfaction. Almost zero delay in replying to request. Unfortunately I could not complete a deal with them due to change in interest. Try them out!! I am sure you will be satisfy even if you did not get what you want.
Fast and nice salesman. Sadly vehical was sold before I could buy it
Car's actual price is not what is advertised on CarGurus website. $5000 more than advertised price
Show older dealer reviews 19
Sent photo and greeting quickly. Offered to set up test drive for my wife and me. Wife's scheduled precluded setting up test drive at that time. I later stopped by unannounced and Andrew showed me the vehicle, went on a test drive, and explained the extras of buying at First Team Honda. The vehicle was not exactly what we were looking for so we did not buy.
Great experience!!! We were in and out quickly and they gave us a great deal!!(:
Very nice truck, but no heated seats.
Dealer was quickly to respond.
This Dealership is a JOKE! I drove all the way out there to see the truck. Waited around in the parking lot for 20 mins before I had to actually walk in to get someone to help me. After my test drive, I made a lower but reasonable offer on the truck hoping for a counter offer and the sales rep told me he was not even willing to present my offer to management for negotiation. I then asked to speak to a manager, and he was just as rude. I told him what the sales rep had done by refusing to present my offer and he asked what it was. I told him the exact same thing that I told the sales rep. He stuck out his hand as if to say we could maybe have a deal and when I reach out to shake it he very rudely told me to have a nice day and said nothing else. Little did he know he lost a $34,000 cash deal!!! I PERSONALLY WILL NEVER PURCHASE FROM THIS DEALERSHIP!!!!!
jim, the person that contacted me was very professional. he has also done
follow ups. he made me feel like a valued customer.
First Team Honda responded immediately after I
clicked that I was interested in one of their cars.
The staff are extremely friendly, and Andre did a
great job making sure that I had everything I
I found the vehicle on line and read all info ahead
of time. Important info was given including the
price. Met with a salesman, Mr Rick, Army
veteran test drove the vehicle and bought it.
Contacted me promptly but I'm still looking.
Yes, this dealer has been very proactive without being too aggressive and overbearing. Outstanding staff and management. Everything I've observed about this dealership is first-rate! Easily one of the best I've ever dealt with before. Highly recommended!
Excellent! I will definitely deal with them again. I will also send my friends to see them. We got a great deal on a used car and our sales lady, Melinda was sweet and very knowledgeable with the whole process.
they provided the information i wanted and did not bothered me
The very best in costumer service. They did eventing provide to
keep me informed
Poor communication and would not call you back or send you
information or pictures as requested.
Best dealership I've ever been to and best service I have ever had.
Great deal, great car, great price and the best warranty ever. I have
never felt so comfortable with a purchase.
They had a car that they listed that I was interested in buying but they
listed it before their mechanics had a chance to check it out so when I
got there to test drive it I was only allowed to look at it from the outside.
I still haven't heard back to see if they ever looked at it.