First Team Honda

Certified Used Dealer, Internet Certified, Customer Appreciation Days

3444 Western Branch Blvd
Chesapeake, VA 23321
Map & Directions

Sales: (757) 272-1286 Service: (757) 656-4845

Today 9:00 AM - 8:00 PM (Open Now)
Show business hours

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Dealer Details

First Team Honda

15 reviews
Today 9:00 AM - 8:00 PM (Open Now)
3444 Western Branch Blvd
Chesapeake, VA 23321

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 29, 2019
Didn't buy the car, but they were very helpful.
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Nov 23, 2019
Had a wonderful experience purchasing this vehicle. The salesman did not pressure us.
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Jul 31, 2019
Good buying experience, helpful and not pushy.
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Jul 11, 2019
Great truck. Great price. Great people.
1 of 1 people found this review helpful.
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Jul 4, 2019
It was an AMAZING experience. First Team took very good care of me and my family. We are extremely satisfied. We will definitely return to buy another vehicle. Thanks First Team
0 of 1 people found this review helpful.
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Jun 17, 2019
No problems, very helpful.
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May 10, 2019
Best decision I’ve made for a first time buyer. I had the pleasure to work with Aaron and Anton, both provided great customer service
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May 3, 2019
Didn’t respond quick as others. However with the logo in their photos, I was able to go on their website and contact them that way. First Team Honda really came through for me. Pros: Scores was in the low 600s. Bought a slight down payment to cancel out negative equity. They worked in warranty and gap insurance at the numbers I needed them to be. Keith was straight forward, stuck to the facts..most of staff was friendly.. Description of vehicle, pretty accurate, clean for the most part, few minor cosmetic things.. I would recommend them to others Cons: Not many “visitor” areas to park or wasn’t visible ( or maybe I missed it, if so I apologize).These processes can take a minute, I felt a little rushed around closing time. I would suggest going in no later than 4pm. Make sure your gas tank is full before you leave the dealership. Due to us finishing deal late, I believe this is why this occurred. Overall best car experience due to research and playing with numbers before you buy.
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Jan 20, 2019
In and out car buying experience. Thanks to Mike Powers
1 of 1 people found this review helpful.
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Jan 16, 2019
Awesome awesome awesome... Aron and team went out of their way for me by delivering my Jeep to maryland. I can’t thank them enough!
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Nov 13, 2018
Very nice
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Jul 28, 2018
Very helpful from the start. Very accommodating and very straightforward. Being comfortable in a dealership is a big deal with so many sharks out there looking for a sale. I’m happy to say just that, very comfortable experience. Thank you First Team!!
1 of 1 people found this review helpful.
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May 31, 2018
They are really professional in what they do, they go out of their ways to make customer get full satisfaction. Almost zero delay in replying to request. Unfortunately I could not complete a deal with them due to change in interest. Try them out!! I am sure you will be satisfy even if you did not get what you want.
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May 19, 2018
Fast and nice salesman. Sadly vehical was sold before I could buy it
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Apr 20, 2018
Car's actual price is not what is advertised on CarGurus website. $5000 more than advertised price
5 of 5 people found this review helpful.
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Dec 11, 2017
Sent photo and greeting quickly. Offered to set up test drive for my wife and me. Wife's scheduled precluded setting up test drive at that time. I later stopped by unannounced and Andrew showed me the vehicle, went on a test drive, and explained the extras of buying at First Team Honda. The vehicle was not exactly what we were looking for so we did not buy.
1 of 1 people found this review helpful.
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Nov 26, 2017
Great experience!!! We were in and out quickly and they gave us a great deal!!(:
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Oct 28, 2017
Very nice truck, but no heated seats.
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5
Sep 21, 2017
Dealer was quickly to respond.
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Aug 17, 2017
This Dealership is a JOKE! I drove all the way out there to see the truck. Waited around in the parking lot for 20 mins before I had to actually walk in to get someone to help me. After my test drive, I made a lower but reasonable offer on the truck hoping for a counter offer and the sales rep told me he was not even willing to present my offer to management for negotiation. I then asked to speak to a manager, and he was just as rude. I told him what the sales rep had done by refusing to present my offer and he asked what it was. I told him the exact same thing that I told the sales rep. He stuck out his hand as if to say we could maybe have a deal and when I reach out to shake it he very rudely told me to have a nice day and said nothing else. Little did he know he lost a $34,000 cash deal!!! I PERSONALLY WILL NEVER PURCHASE FROM THIS DEALERSHIP!!!!!
5 of 6 people found this review helpful.
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Jun 30, 2017
jim, the person that contacted me was very professional. he has also done follow ups. he made me feel like a valued customer.
1 of 1 people found this review helpful.
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Mar 25, 2017
First Team Honda responded immediately after I clicked that I was interested in one of their cars. The staff are extremely friendly, and Andre did a great job making sure that I had everything I needed.
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Mar 1, 2017
I found the vehicle on line and read all info ahead of time. Important info was given including the price. Met with a salesman, Mr Rick, Army veteran test drove the vehicle and bought it.
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Jan 23, 2017
Contacted me promptly but I'm still looking.
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Nov 5, 2016
Yes, this dealer has been very proactive without being too aggressive and overbearing. Outstanding staff and management. Everything I've observed about this dealership is first-rate! Easily one of the best I've ever dealt with before. Highly recommended!
2 of 2 people found this review helpful.
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Oct 20, 2016
People were fantastic.
2 of 2 people found this review helpful.
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Sep 24, 2016
Excellent! I will definitely deal with them again. I will also send my friends to see them. We got a great deal on a used car and our sales lady, Melinda was sweet and very knowledgeable with the whole process.
2 of 2 people found this review helpful.
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Jun 15, 2016
Great!
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Apr 16, 2016
Responded immediately
1 of 1 people found this review helpful.
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Oct 19, 2015
they provided the information i wanted and did not bothered me
1 of 1 people found this review helpful.
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Feb 10, 2015
The very best in costumer service. They did eventing provide to keep me informed
1 of 1 people found this review helpful.
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Aug 4, 2013
Poor communication and would not call you back or send you information or pictures as requested.
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May 18, 2013
Best dealership I've ever been to and best service I have ever had. Great deal, great car, great price and the best warranty ever. I have never felt so comfortable with a purchase.
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Feb 17, 2013
They had a car that they listed that I was interested in buying but they listed it before their mechanics had a chance to check it out so when I got there to test drive it I was only allowed to look at it from the outside. I still haven't heard back to see if they ever looked at it.
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