Hall Honda Virginia Beach

Certified Used Dealer, Internet Certified

3516 Virginia Beach Blvd
Virginia Beach, VA 23452
Map & Directions

Sales: (757) 267-9408 Service: (855) 349-6036

Today 9:00 AM - 9:00 PM (Closed Now)
Show business hours

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Dealer Details

Hall Honda Virginia Beach

25 reviews
Today 9:00 AM - 9:00 PM (Closed Now)
3516 Virginia Beach Blvd
Virginia Beach, VA 23452

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Nov 4, 2019
Ended up purchasing this vehicle. Prior to purchase, contact with dealership was great. However, have already had issues with the CRV and contact following the sale have been difficult. Promises made by the salesperson were not kept. Was told my car would be picked up and serviced and loaner car would be left with me at my home. Now I have to drive to Virginia Beach from Hampton myself and will not get the vehicle back when promised. I am 61 years old and in poor health and driving in heavy traffic is something I prefer not to do. Spoke to Ian, one of the managers, this afternoon and he was very nice. Hopefully, things will look upward from here.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 6, 2019
Response from current dealership:
Rosemary, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Honda Virginia Beach!
Oct 21, 2019
We ended up purchasing a 2019 Honda Civic at a really great price. Outstanding service from Tiffani. She was very helpful throughout the entire process.
Is this review helpful? Yes | No
Oct 23, 2019
Response from current dealership:
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, A. Thank you and we hope to see you again! Please let us know if you have any additional questions about the services you received and thank you again for choosing Hall Honda Virginia Beach!
Sep 15, 2019
Good, the dealer contacted me multiple times.
Is this review helpful? Yes | No
Sep 18, 2019
Response from current dealership:
Erik, thank you for your support! We're happy we could help. We hope that you have a great day!
Sep 12, 2019
Was quick to respond.
Is this review helpful? Yes | No
Sep 18, 2019
Response from current dealership:
We are pleased that our team was able to help you out, Andrew! Please don't hesitate to reach out if there's anything additional we can do for you.
Sep 8, 2019
Immediate response. Professional, polite, no Hassel. Fernando was awesome! Went the extra mile. Got the job done.
Is this review helpful? Yes | No
Sep 18, 2019
Response from current dealership:
Thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Aug 12, 2019
very nice, I gave them what I wanted and a price I was willing to pay and they said ok. The people were easy to deal with but most of all they did what they said they would do.
Is this review helpful? Yes | No
Aug 17, 2019
Response from current dealership:
Nick, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Jul 24, 2019
Don't waste your time. If I could leave a 0 rating I would. Not helpful at all. Wouldn't budge on the price of a 2016 Ford explorer. Then wanted to know why we decided to not get the car. The salesperson wouldn't even get up from her desk to ask about the price we offered. Told them from the beginning what we were thinking and they completely ignored us and thought that we would just settle at their price. I'll take my money elsewhere
Is this review helpful? Yes | No
Jul 26, 2019
Response from current dealership:
Kelly, thank you for your feedback; we regret to hear that we were unable to come to agreeable terms on your desired vehicle. We understand that you have been in contact with our Sales Manager, Matthew Kuhlman, and prefer to have no further contact. If in the future we may be of assistance to you, please do not hesitate to contact Mr. Kuhlman directly at 757.431.4300, as we would be more than happy to have the opportunity to work with you again. Thank you.
Jul 9, 2019
Pleasant experience.
Is this review helpful? Yes | No
Jul 12, 2019
Response from current dealership:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
May 25, 2019
Very responsive dealer but I purchased a new car closer to where I live
Is this review helpful? Yes | No
May 27, 2019
Response from current dealership:
Hi Hermann, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
May 13, 2019
If you contact they will definitely be in contact.
Is this review helpful? Yes | No
May 17, 2019
Response from current dealership:
Thank you for your high star rating. We're happy to see that your experience with us was positive! If you have any further questions, please don't hesitate to reach out!
Apr 28, 2019
They contacted and told me that the vehicle will be ready when I get their but when I get there they can’t find the vehicle they find out they sold it. Unsatisfied
Is this review helpful? Yes | No
May 15, 2019
Response from current dealership:
Thank you for providing feedback regarding your experience, kingauning18. We are disappointed to hear that you did not have a more positive experience with us at Hall Honda Virginia Beach. It is our goal to provide exceptional customer service to each customer and apologize if you feel that did not happen. Sales management has contacted you to address your concerns and we understand that you have opted out of further communication. If we may be of assistance in the future, please do not hesitate to reach out directly to our General Manager, Papa Seck, at 757.431.4311.
Mar 27, 2019
Although very very helpful, I find dealer personnel do not listen to stated requirements...perhaps because they are trying to help! This seems rampart across the country. Another issue I find happening is a vehicle is likely to be mis-labeled online or represented incorrectly to me verbally. I end up frequently knowing more than the sales personnel. This wastes time/efforts and leaves me not wanting to do business. I will add that it is better to be at a dealership in person, but in my case not possible across the country or regionally.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 20, 2019
Response from current dealership:
Thank you for sharing your honest feedback. We hope we were able to provide you with a positive experience and earn your business! Please let us know if there is anything else we can do for you; we are more than happy to help!
Mar 23, 2019
Great to work with
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 29, 2019
Response from current dealership:
We're pleased to hear that our team is so great to work with! We appreciate your business and look forward to your next visit!
Jan 19, 2019
I wanted to know if the original warranty came with the car. Amanda at the dealership said she would check and call me back. I asked her not to call, but to send the information via e-mail. Instead, she found that my son's cell number was on file and she called that number and asked me to come in to the dealership. I informed that I was not interested in visiting the dealership and that I did not need additional information. She called my home phone the next day and I told her not to contact me again. She called again the next day. I left a message for the sales manager the next day and ask me to contact me about her unprofessional behavior. This ends a 20 year relationship I have had with HALL HONDA. I will never purchase a car there again.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 2, 2019
Response from current dealership:
Tony, thank you for taking the time to leave a review. We regret to hear that you are displeased with your recent experience with us and that you've run into communication issues with our team. Our General Manager and General Sales Manager are working with our team to make sure something like this does not happen again, as we should honor a customer's preferred communication preferences. Our General Sales Manager, Papa Seck, has reached out to you via email, but has not received a response. He would truly appreciate the opportunity to communicate with you via email or phone. Thank you and we h
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Dec 13, 2018
They are wonderful - Shareena Halsey from Hall Honda is very patient and has been very helpful and willing to help me step by step with this car buying process.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 17, 2018
Response from current dealership:
Hello, we are glad we could help! We look forward to your next visit! Take care!
Nov 22, 2018
Yes, salesman contacted me the next day and set up an appointment to visit dealership. However, the car I asked about was already sold.
Is this review helpful? Yes | No
Dec 27, 2018
Response from current dealership:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Nov 14, 2018
very prompt and helpful
Is this review helpful? Yes | No
Dec 27, 2018
Response from current dealership:
We appreciate your positive review about your recent experience with us!
Nov 8, 2018
I can't praise them enough. I've purchased 3 vehicles from John Christian, a Sales Professional with Hall. He has always made miracles happen. Everyone involved there was awesome!
Is this review helpful? Yes | No
Dec 27, 2018
Response from current dealership:
Thank you for sharing your experience, Kirsten. We are thrilled to hear that John has consistently provided you with exceptional customer service with every vehicle purchase. Thank you for being part of the Hall Honda family.
Sep 9, 2018
Awesome experience from start to finish. Ended up purchasing the vehicle we called to question about. Although not exactly the color we originally wanted, the condition of the vehicles was superb. It had even more features than we originally were looking for. Kelsy was very enthusiastic, energetic and very patient through the purchase. Although the dealership was very busy that day, John, the Manager was available and accommodating during the purchasing process. We appreciate Ian, who stepped in to assist us when Kelsy was wrapping another purchase. Byran was knowledgeable, patient and kind when we were juggling on all the different finance options.
Is this review helpful? Yes | No
Sep 20, 2018
Response from current dealership:
Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!
Aug 2, 2018
They have been very polite and helpful. I would highly recommend them to anyone!
Is this review helpful? Yes | No
Aug 6, 2018
Response from current dealership:
Hello, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! We hope you have a great day!
Jul 19, 2018
Excellent experience
Is this review helpful? Yes | No
Jul 27, 2018
Response from current dealership:
We're so glad you had an excellent experience! If we can assist you with anything more, please let us know! Take care!
Jun 16, 2018
The guys at Hall Honda were awesome...
Is this review helpful? Yes | No
Jun 22, 2018
Response from current dealership:
Eric, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.
Best wishes,
Hall Honda Virginia Beach
May 17, 2018
Dustin and Harland were great sales persons
Is this review helpful? Yes | No
May 21, 2018
Response from current dealership:
Tekenya, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
May 14, 2018
Was treated very well and assisted by very knowledgeable professionals
Is this review helpful? Yes | No
May 21, 2018
Response from current dealership:
Greg, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
May 6, 2018
Contacted me twice in one day. Spoke so fast, I couldn't understand her. When I finally spoke to her the next day yo tell her I already bought a vehicle, she sounded very annoyed and disgusted when I told her where I bought it, instead of wishing me good luck. Very unprofessional.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
May 28, 2018
Response from current dealership:
Thank you very much for taking the time to review our service at Hall Honda of Virginia beach . Your input, and the feedback from all of our customers, is important to us; we always want to meet and exceed your expectations. We sincerely apologize for your less than positive experience and would like to speak with you regarding your concerns, but are unable to locate your contact information in our system based on your username. Please contact the General Sales Manager, Papa Seck, at Papa.seck@hallauto.com or 757-431-4322  to further discuss. Thank you again for your feedback, Joan.
Apr 27, 2014
Sold the vehicle i wanted but did not offer transport , im from the area but wanted it shipped to florida, besides that it was great i snet them a email they got it in spanish and replied to me in spanish..good diversity..thanks
Is this review helpful? Yes | No
Nov 17, 2013
Cindy and the team were very responsive and helped us out of there with a new (used) car in a minimal amount of time. We didn't buy what we came in to see but purchased another car that we liked more.
Is this review helpful? Yes | No
Dec 30, 2011
great experience
Is this review helpful? Yes | No