Midway Auto Group

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1223 Hwy 17 S
Elizabeth City, NC 27909

Sales: (252) 335-9800

Today 9:00am - 6:00pm
(Open Now)
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Jul 16, 2017
Chino1994
I just waisted gas time and money for them to tell that the car was in the shop when clearly the car was sitting there so I would recommend other place with soffisticated personal even though I was going pay the car full cash if financing didn't work but I guess they don't like to sell
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Response from Midway Auto Group:

While we strive to have every vehicle on the lot available for sell there is also a reconditioning and inspection process that they need to go through before we offer them for sell. Even though the vehicle is here if it hasn't been through that process we can not allow it to be shown or driven, the last thing we would want is a vehicle that may have issues being driven by one of our customers. Feel free to call me directly to discuss this. Thanks Chris Kline General Manager
Jun 22, 2017
Sales person was very helpful
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Jun 19, 2017
Dealer responded within an hour. Gave very detailed answers to my questions. Really impressed
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Mar 9, 2017
SLVRSRFR
was polite and responded quickly
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Jan 30, 2017
Very prompt response and follow back
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Jan 12, 2017
Sales staff was friendly and very attentive . Would recommend them to friends and family.
1 of 1 people found this review helpful.
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Dec 16, 2016
Nice people on phone.
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Aug 23, 2016
My son is away in the Navy stationed in Virginia while from Michigan. He is very young and new to this scene and needed a car while he was there. He visited many dealerships in the area as I tried to also seek their help from home by phone and emails, so he wouldn't get taken as a fresh young kid with great credit. He needed a certain price with a certain payment, as well as a great car for his buck. Midway Auto did just thhat!! They took great care of my son's needs while messaging me back and forth promptly about the deal, the car, and what was happening. They were polite, prompt, and very helpful making me feel very comfortable hundreds of miles away while my son bought his 1st car. I would definitely recommend midway Auto Group to anyone, heck I may even travel to them when I buy my next vehicle. Very Satisfied thus far with his purchase, the deal he got, and especially the service from Midway Auto Group. Thank You Chris at MidwayvAuto Group in NC, for the great service. From Kammy all the way Michigan.
8 of 8 people found this review helpful.
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Jul 30, 2016
5
Asked for info on a car, a few days later I got an email from the GM, about how big a deal it is to get an email from a GM... I had already purchased a car from someone else
6 of 6 people found this review helpful.
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Jul 27, 2016
I set up an appointment to see and test drive the vehicle. It's a one hour drive to get there and when I did get there the truck was not there. It was in the shop getting a exhaust leak fixed. I called again two days later and they said they would check to make sure the truck was on the lot and never called me back. I Called AGAIN the next day and they said they were too busy yesterday to call me but would check again and promises to call me back this time. Never received a call back for the 3rd time. I bought a F150 from another dealer the next day. Incredibly bad service and I will never bother with them again.
6 of 6 people found this review helpful.
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Response from Midway Auto Group:

Jeff,
Once again I apologize for your experience. I completely understand that you are frustrated. Rest assured this is not typical of Midway. We do strive to take care of all of customers. The truck you are referring to was at a 3rd party shop and was expected to be back in time for you to look at. Unfortunately they couldn't complete the repair in time. I agree we absolutely did drop the ball by not calling you and I do appreciate you bringing this matter to my attention. Without feedback, either good or bad, we can't better ourselves. Again I apologize for your experience and hope that you
 More ...
May 4, 2016
Great
5 of 6 people found this review helpful.
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Mar 15, 2016
BEWARE!! The descriptions such as 1 owner and other info.listed on Cargrus does not match the desciptions on Midway's CarFax posting for this vehicle. The sad thing is, Midway's Sales mgr. Chris knows about this discepancy and will not update Cargurus' desciption to match the accurate CarFax data. Very deceptive listing Midway knowingly leaves posted. Midway could remove and repost accurate 3 owners, vehicle accident, etc. that is on CarFax
8 of 8 people found this review helpful.
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Response from Midway Auto Group:

Darren,

Once again I appreciate you bringing this to my attention. I did look into the Carfax report as well as researched the title and it is my determination that this truck is a one owner vehicle. I am able to determine this through a title search. It is not uncommon for these vehicles coming out of Canada to be reported as multiple owners because of the process of converting the title from Canadian to US and they often change hands through a few dealers during that process. We strive to be open and upfront with everything that we do here at Midway. Again I thank you and hope that this
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Mar 12, 2016
Contacted that day and scheduled appt
0 of 1 people found this review helpful.
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Dec 2, 2015
Unwilling to negotiate a price for a vehicle indicates to me they don't care for the customer as much as they do money.
6 of 6 people found this review helpful.
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Response from Midway Auto Group:

Beau we completely understand that most customers are accustomed to playing the typical "back and forth game" that most dealers put their customers through in order to buy a vehicle. We here at Midway do in fact care for our customers and that is why we strive to put our very best out from the very beginning, to save you not only money but time as well. Please see our full pricing philosophy here,  <a href="http://www.cargurus.com/Cars/Link?url=http%3A%2F%2Fbuymidway.com%2FPricingPhilosophy.aspx" target="_blank">http://buymidway.com/PricingPhilosophy.aspx<
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Read 2 old reviews
Jun 19, 2015
Great service and very friendly.
2 of 3 people found this review helpful.
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Apr 17, 2014
Quick response
0 of 1 people found this review helpful.
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