Faulkner Cadillac of Mechanicsburg

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6726 Carlisle Pike, Mechanicsburg, PA 17050
Map & Directions

Sales: (717) 691-2000

Service: (877) 608-1968

Today 9:00am - 8:00pm
(Closed Now)
show business hours
Jan 21, 2017
Did an outstanding job
0 of 1 people found this review helpful.
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Nov 24, 2016
Dealer worked very hard to address my questions.
0 of 1 people found this review helpful.
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Nov 23, 2016
Cdcraig00
I received a call back from the internet Department right away advising me that the car was still available and when I inquired about the Carfax she stated that she will verify and forward me the necessary information period after not hearing back from her I called back 3 days later and spoke with the sales associate directly who took the time to find out that the car has been sold AWHILE ago and apologized for the erroneous information. He saved me a two-and-a-half-hour drive! My advice is to not listen to the internet Department, because I don't feel like they were very knowledgeable even with the questions that I asked and speak to a sales associate directly.
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Sep 19, 2016
Very good to get back to me same day
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Sep 18, 2016
This dealership responded quickly and provided all info.
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Aug 31, 2016
No problem. Dealing with them was a pleasure.
1 of 1 people found this review helpful.
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Jul 18, 2016
I live in a different state, so they worked with me, answered all my questions about the car, and I ended up buying the car. It was a good experience for me.
1 of 1 people found this review helpful.
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Jun 16, 2016
outstanding sales people
1 of 1 people found this review helpful.
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Jun 14, 2016
papacoop
Received 2 messages, one from Abby and one from Heather. Both were helpful and answered questions that I had. Possibly going to drive the 250 miles to look at one and test drive a vehicle this weekend.
1 of 1 people found this review helpful.
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Mar 5, 2016
Great people , I like that they were honest
1 of 1 people found this review helpful.
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Nov 2, 2015
Very accommodating and helpful!
1 of 1 people found this review helpful.
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Sep 11, 2015
They responded back immediately with the informations requested. It was a good experience. Will be contacting them in the future.
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Jul 27, 2015
jennmills
I received a quick response and set up a test drive the following day. They were extremely helpful, friendly, knowledgeable, and not the least bit pushy. I am so satisfied with their service that even though I did not purchase that day, I will wait for them to find me something closer to my required specs, that is how impressed I am with them and their sales team. I drove through another dealership lot and felt like I was being swarmed by flies. Faulkner was nothing like that, true professionals.
1 of 1 people found this review helpful.
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Jun 8, 2015
Didn't went to deal
1 of 1 people found this review helpful.
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Apr 22, 2015
So far, the best. They have good prices and stay in touch.
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Response from Faulkner Cadillac of Mechanicsburg:

Thank you, Ron.

Faulkner prices their vehicles not just competitively, but aggressively.

This takes away the haggling process and lets us proceed to true customer service: Finding the vehicle that best matches the customer's wants and needs, and then finding the best ways to make that automobile affordable.

Old Dealer Reviews

Nov 9, 2014
quick response
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Oct 14, 2014
Initially responded to my request. However never followed up with what they said they would do, CarFax and pictures of the interior. Sent a follow up and totally ignored. Won't spend my money there...
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Response from Faulkner Cadillac of Mechanicsburg:

Chris, I am sorry that you did not receive the information you requested. As the request was through the proxy, I cannot guarantee that I found your request in our records, but there was a CarGurus.com query from a Chris within 30 days of this review.

It appears we did send the information to you.

Like mail, the trouble with email is we often do not know if it is received unless it elicits a response--I cannot find your (second) response in our system.

The internet is used in over 75% of vehicle buying decisions. We at Faulkner Cadillac value its importance, and try to respond to the
 More ...
Aug 19, 2014
Excellent response, went a different direction
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Jul 8, 2014
Lweist36
dealer did respond right away, distance to view the car was an issue. But everyone was very kind.
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Apr 29, 2013
frankhanky
Nice service-wrong car
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