Elyria Hyundai

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845 Leona St, Elyria, OH 44035 - Map & Directions

Sales: (440) 324-7700

Service: (440) 723-3657

Closed Today (Sun)
show business hours
Aug 30, 2016
HORRIBLE!!! I drove almost 2 hours with a scheduled appointment, mind you I spoke with their receptionist that day to confirm my appointment, for them to tell me that the car was sold when I got there! Poor customer service, we were not greeted when we walked in the door, I had to ask more than 1 person for help as they tossed me from sales person to sales person. My husband had been talking to one of the sales persons over the phone for a week, when he went to introduce himself and shake his hand he acted like he never spoke to him. Instead of asking if there was another car we were interested in or if they could help us find another car, the only response we got was "OH NO THAT WAS SOLD" I WOULD NEVER BUY ANYTHING FROM THIS DEALERSHIP!! Ps. Thanks for the popcorn!
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Aug 6, 2015
Dealer never responded to what I was asking just a standard email from them with nothing to do with what I asked .I like to get some details from dealers before I go and look don't want to go and look at a lemon and waist my time travelling I will look somewhere else .
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Jul 9, 2015
I had asked about the condition of the transmission before I made the 3 hr drive. When I got there I asked again and he blamed the slipping to the bad road conditions. On the way home as road conditions got better the slipping never left and soon will need a new transmission. It's ultimately my fault because I bought it with no warranty, but I flat out asked the man and he assured me there were absolutely no problems. When I contacted the GM, he said there were no issues with the car when he sold it to me. They have zero integrity and I pray that you do not buy a car from this dealership as they only care about your money and not the car they are selling.
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Old Dealer Reviews

Nov 1, 2014
Drove 8 hours and got baited got pics but none of the bad areas I am a certified ASE master tech retired the car was not safe enough to pass my state inspection looks good wait till you see passenger side up close scratched all the way down side brake lines rusted bad enough to not pass inspection in Missouri DANGEROUS
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Sep 13, 2011
Obnoxious salesman, sold a car out from under me as we were closing a deal. Manager then proceeded to lie to me over the phone about the incident. Would recommend staying far away from them.
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