Ed Martin Buick GMC

9896 N Michigan Rd
Carmel, IN 46032

Sales: (317) 790-3155

Service: (317) 429-0381

Today 9:00 AM - 6:00 PM
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2014 Buick LaCrosse Leather FWD Used Cars in Carmel, IN 46032

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Average time on market: 42 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2014 Buick LaCrosse Leather FWD for sale - $17,370, 32,086 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Remote Start, Navigation System
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Mileage: 35,626

Location: Carmel, IN 46032

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 21, 2017
The staff at this dealership were very attentive and friendly and I enjoyed the experience. Would not hesitate to go back.
Is this review helpful? Yes | No
Dec 13, 2017
Shayla Williamson
It was good. They couldn't help me with financing but that's ok. The guy that helped me talked a little loud so other customers could hear what he was saying regarding my situation So my only suggestion is to be mindful when talking to your customer.
Is this review helpful? Yes | No
Nov 21, 2017
The team was good to deal with.
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Nov 10, 2017
Everything went well. They have a nice office lots of friendly people. They let me test drive the car for as long as i wanted and in each different situation that i wanted to see. they were flexible with the price they sold me the car for. They were very willing to work with me on my trade. They gave me nearly $1000 more for my trade then KBB said I should get. All together was a good experience and would buy from them again.
Is this review helpful? Yes | No
Oct 18, 2017
When I inquired about the car that was listed for sale I was told the car was just sold a day before. They wanted to know if I would be interested in some other cars they had. Although the man was very nice I just felt that the listing should not have been still posted.
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Response from Ed Martin Buick GMC:

Jeff, we greatly appreciate your feedback and apologize for any inconvenience. Unfortunately, communication between our inventory and the CarGurus server is not instantaneous and can take time to update the vehicles listed online. If there is anything we can help with in the future, please feel free to contact us directly and we will do everything we can to assist you.
Sep 29, 2017
Fantastic!
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Jul 16, 2017
Very good. They were very responsive.
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Dec 12, 2016
Excellent response to all of my inquiries.
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Sep 18, 2016
The dealer was very condescending and arrogant. There are way too many dealer to purchase to put up with a bad salesman attitude.
2 of 3 people found this review helpful.
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Aug 19, 2016
I called the morning before going to the dealership. My round trip was 100 miles. I get to the store, walk the lot with my salesman for 30 minutes plus and get told they had wholesaled the van that day. I told them to get it back but that didn't happen.
2 of 2 people found this review helpful.
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Jul 23, 2016
My experience from this dealer was GREEEAT! Mr Anthony was very helpful in my questions about purchasing a car from this dealership!!
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Jul 15, 2016
Our experience was good at Ed Martin. The Info on Car Gurus was a bit misleading. The car's exterior was described to be excellent, but we found upon inspection a number of dents and major scraps.
1 of 1 people found this review helpful.
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Jun 10, 2016
Dsmith73
Great to work with
0 of 1 people found this review helpful.
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May 13, 2016
Saw the car...I'm at the beginning of my search but the gentlemen at Ed Martin Buick were entirely professional and helpful.
0 of 1 people found this review helpful.
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May 12, 2016
Worked with Derrick Jones and had a wonderful experience. No high pressure tactics. Very up front and answered all of my questions. Contact was initially on the internet and went to view/test car after a funeral. Very satisfied.
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Apr 12, 2016
Rob Wolf was a wonderful sales person. The finance guy, needs to take a lesson in customer service.
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Apr 2, 2016
5 star
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Mar 23, 2016
Wonderful! Went above and beyond to help! Sean was the salesman, I would recommend them to anyone!
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Mar 16, 2016
Good communication.
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Mar 9, 2016
I purchased their vehicle. Good to work with...
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Mar 6, 2016
Very Smart alecky comments from salesperson lost my respect and sale
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Feb 22, 2016
It was a great and pleasant experience.
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Feb 7, 2016
Dealer followed up directly with phone call. I did not end up purchasing truck, but would recommend this dealer.
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Feb 2, 2016
Purchased this vehicle. Dealer was fantastic. Very friendly.
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Read 25 old reviews
Jan 10, 2016
I called the dealerships to check if the vehicle is available for us to see and the agent is honest enought to informed me that the vehicle is in the bodyshop because they need to replace the rear bumper due to the hitch cover was broke and it is a whole single assembly, i just hope they are also honest enought to disclose it to the next person that will inquire on that vehicle. They are very friendly and call you back in a very timely manner.
1 of 1 people found this review helpful.
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Jan 3, 2016
prk8322
followed up, stayed in touch.
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Jul 27, 2015
Good people
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Jul 18, 2015
Eric was awesone and very helpful
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Jul 8, 2015
The people that I dealt with at the dealership were great. John, my sales associate answered all my questions and helped make the car buying process so much simpler and easier.
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Jun 4, 2015
Qwik response time
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Jun 2, 2015
Moved vehicle from one Ed Martin to another Ed Martin, then raised price $3,000. Would never do business with them.
1 of 1 people found this review helpful.
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Apr 8, 2015
I had intended on buying this vehicle but the sales person kept coming up with excuses on why the vehicle wasn't ready. So I took my business else where
1 of 1 people found this review helpful.
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Jan 13, 2015
Did not have much to do with them because I had already found the truck I wanted. But they were prompt to try to provide a service.
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Oct 19, 2014
The salesman responded on a Sunday only minutes after i sent an interest e-mail. I purchased a vehicle from them. A very nice and relaxed experience. They were an old well established dealership that new how to treat there customers!!
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Oct 5, 2014
EXCELLENT!! David Knauss helped us and went beyond everything to get us an excellent deal and be competitive with other dealerships! Top notch customer service and very kind and honest
Is this review helpful? Yes | No
Jul 25, 2014
Dealers communication was excellent,
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Jul 10, 2014
Quick response
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Jun 14, 2014
TPulley3
fast response
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May 3, 2014
Dlngrstbr
They responded but car listed wasn't on their lot yet.
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Mar 22, 2014
Great internet sales dept. Great overall experience.
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Feb 27, 2014
Bryce Toll assisted me in purchasing my 2011 Jeep Grand Cherokee. He made my first time car buying experience easy. I did not feel like he was hiding any information about the vehicle as the horror stories of car salesmen may reflect. We met at a good price and I was able to drive away with the vehicle the next day.
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Jan 11, 2014
Speedy and numerous contacts. Interior of car was wrong color.
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Nov 18, 2013
Bryce Toll was an easy, outgoing sales guy that I would recommend to anyone. He was honest and didn't pressure you into doing one thing or the other. Financial manager could have been a little less rude, but Bryce was awesome!
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Aug 21, 2013
Prompt resonse
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Apr 29, 2013
Responded but made me feel like I was interrupting him. Said would email me other cars that met my needs since the one I was interested in was purchased that morning. I never got an email. Purchased from another dealer.
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Nov 11, 2012
Sales guy Blake was good but when going over numbers for car they said could not lower the price then went online the next day n price was dropped by 2000.00 n if they would have done that for me I would have bought the car.. Went to another dealer
1 of 1 people found this review helpful.
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Oct 23, 2012
Received communication quickly and followed up. Thank you.
Is this review helpful? Yes | No
Aug 9, 2012
Quick response
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May 29, 2012
Great experience. All very helpful and friendly through internet and in person.
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