Dyer & Dyer Volvo

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5260 Peachtree Industrial Blvd
Atlanta, GA 30341

http://www.dyervolvocars.com

Sales: (800) 569-5316

Service: (800) 853-0578

Closed Today (Sun)

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Sales Reviews (26)

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Rod

May 26, 2017

Salesman was good. They worked with me on the price, but someone came through and purchased the car for list price before I could get everything finalized.

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Kevin

May 24, 2017

There were extra prices immediately added to the advertised price. They wanted to "up sale' some special coverages. What got me upset was the $595 dealer fee. They immediately removed the up sale charges, but we had to negotiate the dealer fees.

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Didi

Mar 14, 2017

Wonderful.

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jrbutcher

Feb 14, 2017

Good service from Sid. Car sold though before I could visit.

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tuhitu143

Feb 4, 2017

Could get better with follow ups.Overall good experience.Alan the manager was helpful.Rob was good.

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Peter

Dec 11, 2016

Good communication

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JL65

Dec 6, 2016

Good followup

1 of 1 people found this review helpful.

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Sep 11, 2016

I visited the dealer to check out the car I was interested in. I was ready to buy that day, but I didn't. The dealer was busy, but there was sales person available. I had to request one from the receptionist after not finding anyone on the floor or the lot. This was a real contrast to the Ford, Honda, Fiat and Nissan dealers I had previously visited and was at the point where I had selected the Make and Model of car I want and have been focused on the Volvo since then. But the salesman was luke warm to put it mildly. I had to ask for information about the car I test drove and he literally did not say a word during the test drive. I had to ask about the features, how to open the hood, etc. Even though the car I drove has been on the lot for over 40 days and has had a price drop, they dealership was apparently uninterested in offering any incentives to sell the car. They were so blah and totally uninterested in selling me a car that I lost interest as well. With Dyer and Dyer I am done and done.

2 of 3 people found this review helpful.

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Aug 18, 2016

Dealer never stated that the car had been damaged.

2 of 3 people found this review helpful.

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paul

Aug 10, 2016

complete run around.....waste of time...salesman called 4 hours after we left to tell us car was sold......

2 of 3 people found this review helpful.

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Aminah

May 30, 2016

Dealer responded with a message stating they would check to see if car is still available, waiting on confirmation.

2 of 3 people found this review helpful.

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Lisa

Apr 18, 2016

Had no problems

0 of 1 people found this review helpful.

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Jim

Apr 8, 2016

They were right on top of it but we decided to pass at this time.

0 of 1 people found this review helpful.

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Pam

Apr 2, 2016

Rob was very friendly and helpful. I highly recommend working with him

2 of 2 people found this review helpful.

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Jack

Mar 29, 2016

Prompt response and addressed all my questions in a courteous and prompt manner.

1 of 2 people found this review helpful.

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Matt

Mar 22, 2016

No pressure sales experience along with very friendly, polite and professional staff across the board. Highly recommend this dealership.

2 of 2 people found this review helpful.

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Richard

Mar 19, 2016

Did not use them but they did contact me.

1 of 1 people found this review helpful.

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erica

Mar 13, 2016

They did contact me and jave neen contacting me ever sonce I first went out there but l changed my mind about that vehicle

1 of 1 people found this review helpful.

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Robert

Feb 24, 2016

Emailed a few times, "can't budge on pricing"

1 of 2 people found this review helpful.

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Bhanu

Jan 28, 2016

Had great experience and agents were very helpful. They helped me in clearing everything in 2 hours and handed over the car though I didn't had my loan approved by tat time. I went at closing time, but they worked after hours until I get the car my hands.

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Lane

Jan 22, 2016

Very professional staff! Very nice experience

1 of 1 people found this review helpful.

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Bob

Dec 15, 2015

Dealer did respond . Awaiting result. Have communicated with sales person. Sales person requested vin, pics and etc. which was provided. Awaiting return info. from dealership. The overall rating is and should be only 2 stars. The time for response should not be days, but hours.

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Jose

Nov 30, 2015

Salesman was very courteous and was never pushy. He understood the need for us to see an alternative.

1 of 2 people found this review helpful.

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suziemac

Nov 17, 2015

Dealer contacted me in a very timely fashion and answered all my questions promptly.

1 of 1 people found this review helpful.

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Virginia

Oct 22, 2015

Outstanding. Prompt, friendly, came through to get the deal done. Allan is excellent.

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Brittlandis

Oct 8, 2015

Super nice and responded quickly to my inquiry

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Read 27 old reviews

ted

Jul 22, 2015

bought the jeep really was pleased

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Willie

Jul 14, 2015

The crew and team were great. I will be sending friends your way. Thanks

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michael

Jul 14, 2015

Dealer responded quickly.

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Jacob

May 19, 2015

Car SOLD, But I Was Made Aware Before I Made The Trip To ATL. Very fast response and friendly service.

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May 1, 2015

Very rude salesman by the name Art. By his attitude, I am not sure if he wanted me to buy the car.

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Marsha

Apr 20, 2015

Great experience. Purchased a vehicle from them.

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Andrea

Mar 25, 2015

Professional and courteous.

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James

Feb 24, 2015

Haven't bought from them yet , but in my correspondence with them I would feel comfortable in dealing with them.

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Angela

Dec 3, 2014

Sales Rep was great during the test drive, but after that it turned into a pressure sale and I decided not to purchase from this dealership. I already had financing, but didn’t have the time to complete the purchase that night, and wanted to see the vehicle in the daylight. The Sales Rep left me a very disturbing voice message making my car purchase all about him without any concern about me. My son had just totaled his car and this is why I was on the market for a car. He only wanted the sale even though the car didn't have all of the features I wanted in my next car.

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AbramTank

Oct 10, 2014

very friendly people

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Bradley

Sep 18, 2014

I liked my experience buying a used Jeep Wrangler from them.

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jennifer

Aug 8, 2014

great

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Andrew

Jul 1, 2014

Very attentive

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Thomas

May 28, 2014

very prompt in responding.

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Chandra

Apr 7, 2014

Purchased the Escape. Great customer service.

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chris

Feb 16, 2014

Great

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Glenn

Dec 7, 2013

salesman unprepared, uninformed and disorganized

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John

Nov 13, 2013

Immediately responded to email. Was willing to negotiate

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Tetsu

Aug 15, 2013

good communication and responded all of my questions. trade-in appraisal and negotiation were not agreeable so i didn't buy

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Noah

Jul 27, 2013

Accidentally misadvertised transmission type. Need more staff in financing, but overall very friendly and helpful.

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November

Jun 19, 2013

I found their practices to be off-putting if not shady. The person that responded to my inquiry & scheduled my same day 1:30 test drive was reported as not [working the floor]. They immediately tried to "interest me in something else", while immediately informing me that they thin the car was sold. Then confirmed the alleged "just" sold sale. I LEFT! As I that wasn't bad enough they sent me a follow up email about my recent purchase, addressing me by someone else's name! Of course I had not made a purchase. I'd call that a bait &switch attempt because 4 days later the vehicle was still listed!!!

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Janice

Apr 19, 2013

Bought my new/used car here. Nice people. Helpful without being pushy.

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Jan 26, 2013

The typical bait and switch - The car I asked for was NOT available and they knew it however they said it was because they had one in a color that I did not want - Not worth the 2 1/2 hour drive to get there - would not buy a car from them at this point - looking elsewhere.

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Valerie

Nov 19, 2012

Good communication via emails. Prompt and courteous with the service.

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Oct 15, 2012

Not very impressed with the my interaction... the sales reps are quick to smile and laugh with you but that's about it.

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Tollis

Jun 28, 2012

We loved everyone at Dyer and Dyer. They worked with us to get the car that was best for us in value and money. I will tell everyone to use them for a new or used car! God bless YOU.

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angelina

Feb 7, 2012

I worked with BillPowell in the internet sales department and thisman has gone out of his way to help me even after things didnt line up. He is courteous and professional. I appreciate his level of inegrity and kindness. I would recomment Bill to anyone who wants a straight up deal!!! Angelina C.

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