DCH Toyota of Oxnard

I found this car on line and came in to see it. Requested that the car be inspected to qualify for used certification. Brad took it in to service and agreed. I called the next day and was told the car sold. Nobody called me first. Will never visit your dealer again.

I got the car that I want. Thanks for your cooperation

I inquired about this car but the sales staff didn’t seem interested in working with me. They said I would have to set up the vehicle financing and delivery myself. I don’t understand why they would not help me with that if they are listing cars for sale on the internet, and yes I have excellent credit (810).

I was immediately contacted through email & Acknowledged about being interested in a vehicle . Minutes later I was called and informed / questioned on the vehicle I chose . Made an appointment , and later purchased the vehicle . All my contacts on the phone / emails and in physical contact were in a courtesy way .

Very helpful & quick to contact me

Great experience! Beautiful car. Great price. This is my daughter's first car and she couldn't be happier. Saw the car on Car Gurus, let the dealership know we were coming, and they had the car ready when we arrived. It was love at first sight, we made the deal and drove the car home. I would definitely recommend DCH of Oxnard.

Inflexible to a good offer They did not reply to e mails for three days

Nice salesman

Real good experience. Salesman very courteous.he listened to my financing concerns.no high pressure sales technique..let me go home and think about it..bought the truck and im happy.

Good

Very Polite and Didn't feel Pressured to making a decision...

I received a friendly message from Jennifer Rivas and I had received a warm question asking me about a GMC truck I had told her that I had purchased a truck already and thank you for her response

I bought my car from this dealer. They were professional and efficient. I chose my car and they filled out the paperwork and got me on the road with my car. I've called with some questions and they have been helpful. So far so good.

They contacted me right away

Good

Thank you for the quick response on my request for more information!

Very good

They didn't want to negotiate at all

They communicate very fast! They answered all my questions

Very helpful

Friendly and answered all questions. Removed items not requested and offered extra items at no cost. Happy with the experience.

They got me the exact truck I was looking for for a great deal

Good communication.

When I arrived at the dealership there was no parking available, after getting into the office I was shuffled around to three different people before being able to see the car. I felt I was imposing on they're busy day so I decided to take my business elsewhere.

Nice reply with anwers to my questions. We not pushing for me to contact them back.

Lot of communication. Trying really hard to find the car I want.

Responded promptly

Absolute first class organization, delivering first rate services! The sales crew and management spared no expense to ensure that I’d receive exceptional care. Thanks to Angel Cacho, I’m driving the best ride on the roadways.

I called and spoke to Luciano. He was very polite and informative. I intended to see the car, but I found an incredible deal on another vehicle with far more options. What was impressive to me was the follow up from Luciano and his general manager.

The dealership contacted me to find out when I wanted to come and see the car but never answered my few questions that I first wanted answered before driving out there.

Wonderful

Exceptional customer service

I was contacted through emails the following day after inquiring about the vehicle I was interested in. I was referred to Angel(salesperson). Upon arrival at the dealer I come to find out that Angel had left the premises to handle an out of town business. Christian sub in for Angel. Very pleasant young man. Made me feel comfortable and answered all of my questions during the test drive.

Sent listings as I requested. Good dealer.

will not negotiate price. but they are not pushy on the back end with gap, extended warranty and all that other BS so it was good that way

Emailing didn’t work well so the salesman called me. He was very helpful. His name was Miguel.

Despite several emails confirming appointment when I got there the salesman was enjoying his day off and the car was not available as it was in another dealership being worked on. Paul another salesman was however very helpful and took me to see the car. I made an offer based on the advertised price only to discover a further $900 was added to cover ‘extras’. My offer was not accepted and I have heard nothing since.

Great

Friendly staff. Purchase was drama free.

Amazing people, fast response

We live one and a half hours from Oxnard so I called the dealership and left a message on a Toyota I was interested in. Victor called and was very polite and explained the car was no longer available. I explained to him what I was looking for and the price range and he will call me when a car comes in that fits my needs. I like a dealerships that wants to help the customer and not try to sell you something you don't need or want.

Good deal

Elijah and his team were incredible and made the buying experience easy and convenient. They also had great amenities and a clean showroom. I was amazed by the deal they gave us. 5-star service from beginning to end. After past my car buying experiences at other dealerships I recommend coming here first.

5 stars for Lior from the finance department. Helped me out a lot and had great communication made everything very easy and clear.

great information provided