Crossroads Ford of Wake Forest

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Internet Approved, Blue Oval Certified

10101 Capital Blvd
Wake Forest, NC 27587

Sales: (877) 331-8031

Service: (877) 331-9286

Today 9:00 AM - 9:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jan 19, 2018
GlennDE
prompt and courteous.
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Jul 30, 2017
Saw vehicle on Saturday night. Got a prompt call on Monday as they opened. I had medical issues and they still held the car until I got a chance to see it.
2 of 3 people found this review helpful.
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Jun 30, 2017
Wasn't thrilled when I showed up to view the truck I inquired about, to find out the dealer sent the truck to another dealership for someone else to view. However, crossroads did have another truck on the lot I ended up buying. They were very apologetic, and did everything they could to help meet my expectations. In the end, it worked out.
1 of 1 people found this review helpful.
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Jun 24, 2017
Guru9Z63Q
I like this dealer. No pressure, no hour long BS with the finance guy. Just a fair deal and nice people.
1 of 1 people found this review helpful.
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May 28, 2017
We had a great experience with Rodney (our salesman) and the finance team at Crossroads Ford. Everything moved smoothly.
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May 8, 2017
GuruQBZR
Once I was finally able to talk to Mike about a vehicle search, he was very friendly and very honest about his selection and prices.
1 of 1 people found this review helpful.
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Mar 3, 2017
Very courteous and helpful, but I am on hold temporarily . Will surely call when I'm ready.
2 of 2 people found this review helpful.
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Nov 16, 2016
Good, professional service! Friendly staff. As a foreigner, got lot of help and advice e.g. for getting insurance etc.
2 of 2 people found this review helpful.
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Sep 20, 2016
Easy to work with and ready to deal.
1 of 1 people found this review helpful.
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Aug 9, 2016
Easy transaction
0 of 2 people found this review helpful.
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Jul 9, 2016
Vehicle was no longer available when dealer returned the call. Attempted to bring me in for something else. Someone needs to keep the inventory updated or is it the same old bait and switch.
6 of 6 people found this review helpful.
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Jun 30, 2016
Dealer responded quickly.
1 of 1 people found this review helpful.
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May 3, 2016
Prompt response. Vehicle had been sold.
1 of 3 people found this review helpful.
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May 1, 2016
OK vehicle was sold before they responded
1 of 1 people found this review helpful.
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Read 26 old reviews
Apr 11, 2016
Grat
0 of 3 people found this review helpful.
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Apr 9, 2016
Quick response but too far away
0 of 1 people found this review helpful.
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Mar 15, 2016
Outstanding service. Made the entire process easy and efficient.
1 of 1 people found this review helpful.
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Mar 3, 2016
Terrible I will never go back to cross roads wish I never stepped foot on it. The people are rude they do not wann help and try take advantage of you
8 of 8 people found this review helpful.
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Jan 30, 2016
The people were very nice. We contacted the dealer before driving 1+hrs to make sure the truck was still there. We were told it was only to find out it was gone when we got there.
4 of 4 people found this review helpful.
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Jan 28, 2016
Very pushy and rude sales person. management was good but sales person seemed rude.
5 of 5 people found this review helpful.
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Dec 20, 2015
Provided the information that I needed. Very professional and pleasant to deal with.
1 of 1 people found this review helpful.
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Nov 11, 2015
Didn't know much at all about BMW. 2 hour ordeal, lost 2 hours of my life for zip.
4 of 5 people found this review helpful.
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Oct 23, 2015
Great to work with. Very honest.
1 of 1 people found this review helpful.
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Jul 12, 2015
Fast response
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Jun 28, 2015
Good nice serviCe
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Jun 22, 2015
Great dealership,fast on returning calls great experience
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Jan 24, 2015
Great Price, Good People. Downside, they did not tell me that one key and two remote entry fobs were missing until the entire deal was finished.
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Jul 9, 2014
Salesman was very professional. They made the sale fit my personal needs by working with me.
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Jun 23, 2014
Dealer followed up very timely.
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Jun 23, 2014
Helpful
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Feb 13, 2014
Bought a new Ford truck with Crossroads Wake Forest yesterday. Thank you.
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Nov 19, 2013
Richie from Crossroads Ford was a wonderful representative to work with. While I did not ultimately buy the car I inquired about, Richie was as helpful as any salesperson I've ever dealt with. He answered all of my questions about the car, which was especially useful since I live over 3 hours away from the dealership. When my sister and her friend went by to test drive the car for me, Richie was very kind and helpful. I wish I could have followed through with the purchase, but ultimately I decided on another car at another dealer. I will definitely recommend Crossroads Ford in Wake Forest to anyone looking for a new or used car.
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Sep 13, 2013
Vehicle was not as advertised. Car was not a Nismo as the ad stated.
2 of 2 people found this review helpful.
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Jul 14, 2013
The guys were great here, the only problem was this was sold earlier in the day through the Web Manager.
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Feb 21, 2013
This place sucks. It's their price, no if ands or buts. Took 40 minutes just to find the truck I wanted to look at.
2 of 2 people found this review helpful.
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Dec 26, 2012
didnt even try to make a deal acked like he didnt need to sell a truck
4 of 4 people found this review helpful.
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Sep 17, 2012
Erick Gay and Eric Kaplan was so helpful in our purchase. Love the car and these guys!
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Jun 25, 2012
They told me to come out (2.5 hours away during a workday. i'm self employed, so time is money.) to see a car i was interested in. I called the dealer when i left to confirm the car was still available and by the time i got there, the car was "missing" . After they told me "the car wasn't there, but it hadnt been sold and i couldnt go look at it", they tried to sell it to me.......Complete waste of time. Bad customer service. Go to Parkway Ford in Winston-Salem if you're looking for a good dealership.
3 of 3 people found this review helpful.
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Mar 12, 2012
Little hard to negotiate with, but we struck a deal ! JDW
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Dec 26, 2011
Crossroad Ford's salesmen and accounting persponel are very professional, extremely friendly and a real pleasure to deal with.
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