Capital Ford

Internet Approved, Blue Oval Certified, Quality Checked

4900 Capital Blvd
Raleigh, NC 27616

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Sales: (919) 583-6497

Service: (877) 660-1721

Today 9:00 AM - 8:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/09/26/18/43/2019_ford_explorer-pic-3108127092817884734-152x114.jpeg

2019 Ford Explorer Sport AWD Used Cars in Raleigh, NC 27616

Great Deal
$2,930 BELOW
CarGurus IMV of $43,399

Price: $40,469

Mileage: 6,359

Location: Raleigh, NC 27616

Average time on market: 21 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2019 Ford Explorer Sport AWD for sale - $40,469, 6,359 miles with Navigation System, Adaptive Cruise Control, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/18/15/57/2013_ford_flex-pic-6564407765684653150-152x114.jpeg

2013 Ford Flex Limited AWD Used Cars in Raleigh, NC 27616

Great Deal
$2,407 BELOW
CarGurus IMV of $9,902

Price: $7,495

Mileage: 166,559

Location: Raleigh, NC 27616

Average time on market: 19 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ginger Ale Metallic Description: Used 2013 Ford Flex Limited AWD for sale - $7,495, 166,559 miles with Navigation System, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/09/13/21/13/2019_gmc_sierra_1500-pic-4050749375771998476-152x114.jpeg

2019 GMC Sierra 1500 Denali Crew Cab 4WD Used Cars in Raleigh, NC 27616

Great Deal
$3,514 BELOW
CarGurus IMV of $55,813

Price: $52,299

Mileage: 15,096

Location: Raleigh, NC 27616

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Red Quartz Tintcoat Description: Used 2019 GMC Sierra 1500 Denali Crew Cab 4WD for sale - $52,299, 15,096 miles with Backup Camera, Sunroof/Moonroof, Trailer Package, Navigation System, Ultimate Package, Technology Package
https://static.cargurus.com/images/forsale/2019/08/21/22/15/2018_ford_f-150-pic-1911491844228685176-152x114.jpeg

2018 Ford F-150 XL SuperCrew LB 4WD Used Cars in Raleigh, NC 27616

Good Deal
$3,488 BELOW
CarGurus IMV of $35,167

Price: $31,679

Mileage: 15,502

Location: Raleigh, NC 27616

Certified Pre-Owned: No Transmission: Automatic Color: Ingot Silver Metallic Description: Used 2018 Ford F-150 XL SuperCrew LB 4WD for sale - $31,679, 15,502 miles
https://static.cargurus.com/images/forsale/2019/10/17/16/06/2016_ford_f-150-pic-4044318664762043723-152x114.jpeg

2016 Ford F-150 Lariat SuperCab 4WD Used Cars in Raleigh, NC 27616

Good Deal
$2,582 BELOW
CarGurus IMV of $35,251

Price: $32,669

Mileage: 33,394

Location: Raleigh, NC 27616

Average time on market: 33 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Caribou Metallic Description: Used 2016 Ford F-150 Lariat SuperCab 4WD for sale - $32,669, 33,394 miles with LE Package, Leather Seats, Navigation System, Appearance Package, Backup Camera, Remote Start, Heat Package, Tow Package, Lariat Package
https://static.cargurus.com/images/forsale/2019/09/26/18/43/2017_audi_a4-pic-1553419503476565983-152x114.jpeg

2017 Audi A4 2.0T quattro Premium Plus Sedan AWD Used Cars in Raleigh, NC 27616

Good Deal
$2,104 BELOW
CarGurus IMV of $26,473

Price: $24,369

Mileage: 46,631

Location: Raleigh, NC 27616

Average time on market: 29 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Ibis White Description: Used 2017 Audi A4 2.0T quattro Premium Plus Sedan AWD for sale - $24,369, 46,631 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Premium Plus Package, Premium Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/10/09/00/34/2016_chevrolet_express_cargo-pic-1892553912452213369-152x114.jpeg

2016 Chevrolet Express Cargo 2500 Extended RWD with Paratransit Used Cars in Raleigh, NC 27616

Good Deal
$2,864 BELOW
CarGurus IMV of $22,463

Price: $19,599

Mileage: 49,033

Location: Raleigh, NC 27616

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2016 Chevrolet Express Cargo 2500 Extended RWD with Paratransit for sale - $19,599, 49,033 miles
https://static.cargurus.com/images/forsale/2019/10/08/19/33/2019_ford_f-150-pic-7437990284641423389-152x114.jpeg

2019 Ford F-150 Lariat SuperCrew 4WD Used Cars in Raleigh, NC 27616

Good Deal
$3,874 BELOW
CarGurus IMV of $44,553

Price: $40,679

Mileage: 14,731

Location: Raleigh, NC 27616

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Oxford White Description: Used 2019 Ford F-150 Lariat SuperCrew 4WD for sale - $40,679, 14,731 miles with Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/10/17/15/59/2015_ford_fiesta-pic-1129015552651199812-152x114.jpeg

2015 Ford Fiesta SE Used Cars in Raleigh, NC 27616

Good Deal
$1,407 BELOW
CarGurus IMV of $6,402

Price: $4,995

Mileage: 103,916

Location: Raleigh, NC 27616

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Description: Used 2015 Ford Fiesta SE for sale - $4,995, 103,916 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/16/21/06/2018_ford_f-150-pic-8322252808003883284-152x114.jpeg

2018 Ford F-150 King Ranch SuperCrew 4WD Used Cars in Raleigh, NC 27616

Good Deal
$2,915 BELOW
CarGurus IMV of $54,314

Price: $51,399

Mileage: 957

Location: Raleigh, NC 27616

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: Magma Red Metallic Description: Used 2018 Ford F-150 King Ranch SuperCrew 4WD for sale - $51,399, 957 miles with Adaptive Cruise Control, Navigation System, Appearance Package, Technology Package, Trailer Package, Heat Package, Off Road Package, Tow Package
https://static.cargurus.com/images/forsale/2019/08/23/21/13/2015_ford_taurus-pic-2635905089835918953-152x114.jpeg

2015 Ford Taurus SEL Used Cars in Raleigh, NC 27616

Good Deal
$1,288 BELOW
CarGurus IMV of $13,167

Price: $11,879

Mileage: 84,284

Location: Raleigh, NC 27616

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2015 Ford Taurus SEL for sale - $11,879, 84,284 miles with Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/08/28/11/38/2018_dodge_journey-pic-2734256852887196855-152x114.jpeg

2018 Dodge Journey SE FWD Used Cars in Raleigh, NC 27616

Good Deal
$1,350 BELOW
CarGurus IMV of $17,179

Price: $15,829

Mileage: 14,933

Location: Raleigh, NC 27616

Average time on market: 36 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Billet Clearcoat Description: Used 2018 Dodge Journey SE FWD for sale - $15,829, 14,933 miles with Steel Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/08/19/33/2014_ford_edge-pic-63315501863997444-152x114.jpeg

2014 Ford Edge Limited Used Cars in Raleigh, NC 27616

Good Deal
$1,537 BELOW
CarGurus IMV of $14,336

Price: $12,799

Mileage: 92,995

Location: Raleigh, NC 27616

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Mineral Gray Metallic Description: Used 2014 Ford Edge Limited for sale - $12,799, 92,995 miles with Leather Seats, Backup Camera, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2019/10/17/15/59/2016_ford_transit_cargo-pic-7401972573539908845-152x114.jpeg

2016 Ford Transit Cargo 250 3dr LWB Low Roof w/Sliding Passenger Side Door Used Cars in Raleigh, NC 27616

Good Deal
$1,862 BELOW
CarGurus IMV of $19,297

Price: $17,435

Mileage: 97,950

Location: Raleigh, NC 27616

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2016 Ford Transit Cargo 250 3dr LWB Low Roof w/Sliding Passenger Side Door for sale - $17,435, 97,950 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/10/10/16/02/2016_ford_focus-pic-1540293242378669516-152x114.jpeg

2016 Ford Focus SE Used Cars in Raleigh, NC 27616

Good Deal
$1,037 BELOW
CarGurus IMV of $9,832

Price: $8,795

Mileage: 76,859

Location: Raleigh, NC 27616

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Shadow Black Description: Used 2016 Ford Focus SE for sale - $8,795, 76,859 miles with Backup Camera, Sunroof/Moonroof, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 28, 2019
Polite
Response from current dealership:
Thank you!
Sep 28, 2019
GuruLR7BT
You were fine, just haven't had time to get back with you.
Response from current dealership:
Thank you for leaving us a 5-star rating!
Sep 14, 2019
Guru1VZJM
They were great and had me out quickly. Very polite and knowledgeable.
Response from current dealership:
Thank you for your business!
Aug 30, 2019
The staff was very nice and helpful. The financial manager was very helpful and nice. The salesman was really helpful.
1 people found this review helpful.
Jul 24, 2019
Smajeed72
Good people
Response from current dealership:
Thank you!
Jul 20, 2019
jalabryant
you guys are amazing with customer service i love it, i still have my eye on this car it’s beautiful!!!
Response from current dealership:
Thank you so much for leaving us a review!  We're glad to provide you with excellent customer service!
Jun 19, 2019
eddietew
They sold me this car. It’s great. I always wanted one of these cars. Now I have something to retire with. Great people at Capital Ford!
Response from current dealership:
Thank you for your business and congratulations on your new purchase!
Jun 15, 2019
Carlton Pearsall
I had calls from them w/good crevasation but the vehicle was too high maybe the next time if the price
Response from current dealership:
Thank you for giving us an opportunity!
May 30, 2019
GuruSXR58
It was a great experience missing a car from this dealership. It's almost like working with family.
Response from current dealership:
Hello!  Thank you for your positive review!
May 23, 2019
We just talked on the phone but she was very helpful.
Response from current dealership:
Hi Lorri, thank you for your recent review about your experience with us!  Please let us know if we can ever be of assistance in the future!
Apr 22, 2019
Although vehicle sold before visit could be made, my inquiries where promptly replied. Everyone at Capital Ford Raleigh was pleasant and professional.
Apr 19, 2019
The whole team was great.
Apr 8, 2019
Vromeo56
Fast service
Apr 6, 2019
Roscoe1965
Very Nice
Apr 2, 2019
Very good buying experience. Response was fairly timely. Very knowledgeable staff all-around! Would purchase from again
Mar 17, 2019
GuruB5JSF
I was indeed contacted by the dealership but I have yet to contact them. However they did contact me within a timely manner
Feb 28, 2019
Very nice and helpful. Bought the truck
Feb 20, 2019
Serbiansizzle
Requested a couple of quotes/availability confirmations but no one ever reached out. That's fine, except that they keep following up with me asking me if they've answered all of my questions and if I need anything else.....
Feb 10, 2019
ssscapn42
Prompt and courteous.
Feb 6, 2019
Dealer was slow to respond at times. The dealer was reluctant to conduct business thru the internet which made it difficult when being a long distance away. I tried to negotiate a deal before making a long drive and the dealer appeared to not be interested in effectively using the internet and wanted to deal primarily in person.
1 people found this review helpful.
Jan 21, 2019
Not that great of a place to buy a car talk to the gentleman about the car when was just over35000 went back the price went up to over37,000 they would not come back down to the original price so I bought a 2018 scatpack charger with 2700 miles over $2,000 less from another dealer
1 people found this review helpful.
Jan 11, 2019
I had the vin report when the salesman called me. The dealer obtained the car through auction. The salesman proceeded to tell me his friend owned previously owned the vehicle and took great care of it.... it was a company car. I contacted the dealer to tell them what happened and they said the sales manager would call me back and no one ever called. Dirty tactics by a dealership. I would expect that from a used car lot but not a dealer
1 people found this review helpful.
Jan 2, 2019
This car is a junker! I cannot believe the salesman failed to inform me that this car has been "moderately" wrecked, let alone minimally repaired! Nearly every panel needed some type of repair or replacement. Very displeased. What a waste of time.
1 people found this review helpful.
Dec 30, 2018
I had a great experience at Capital Ford. They contacted me promptly and the salesman was friendly, professional, and not pushy. He took me on a good test drive and allowed me to get it checked out by my mechanic. I purchased the vehicle the next day. I’d definitely recommend this dealership.
Nov 21, 2018
GuruNLYH
The whole staff was great. They made the car buying experience easy.
Nov 21, 2018
Guru5BG3K
Amazing and cooperative people to work with!
Nov 17, 2018
GuruTRTZ9
I called about the price of your automobile had to call back again was told the car had been sold wholesale and it needed body work was no longer available
Nov 17, 2018
Lee G. was a great salesman. He's easy going and got us a fair price. The wait time was a little long going through the sales process.
Oct 26, 2018
disappointed that sales staff are not coordinating their contacts with me. When I answer a question from one sales person, sometime later I get a contact from a different salesperson that appears to not know that I had already given that information to a sales person.
Oct 25, 2018
nice people although i did not purchase vehicle
Oct 14, 2018
Never sent me my requested information. When they did reply they told me car didn’t pass inspection but I had gotten updated from Car Gurus a few days before that it was sold.
1 people found this review helpful.
Oct 12, 2018
went VERY well, dealership was great, no pressure car was as presented in ad.
Sep 20, 2018
Very nice people
Sep 12, 2018
I like the quick response that I got from Capital Ford about the truck I was interested in
Sep 3, 2018
I’ve been handled by Ken. He has been perfect. He took the time to listen to me and we made goodctest drives. I will definitely buy my Mustang with Capital Ford.
Aug 26, 2018
Pacmansr
Good contact
Jul 24, 2018
ImperialGuru
Dealer reached out on multiple occasions. They were very friendly and weren't pushy. I believe they would have helped me out any way they could have.
Jul 12, 2018
they emailed on Friday and Saterday that they were waiting on photos and on Sunday they emailed that it sold on Wednesday. I will not consider buying from them. I would not give them any stars!
1 people found this review helpful.
Jul 6, 2018
GuruZM6RS
5
very nice salesperson. did not buy car.
Jun 11, 2018
5
Actually, the deal was too good to be true, so I contacted them before they had a chance to. I went to Capital Ford within the next hour of seeing the car on CarGurus and purchased it over my lunch hour. The process went very well and it was the perfect vehicle to replace my 2008 Hyundai Tucson. I love this upgrade.
Jun 6, 2018
GuruD11XS
They were very nice, courteous, and professional.
May 27, 2018
zctjct841
Very helpful and accomodaring.
May 23, 2018
Bobklaus
Used car office was old, dirty and disorganized. It took the staff a long time to find the keys on the car we wanted to test drive. Truck had been parked under a berry bush and the back of the truck was full of water and berries. Charles in sales was great but ultimately they set a price that we could not agree on.
2 people found this review helpful.
May 15, 2018
Excellent!
May 15, 2018
gbprice
Great!
May 9, 2018
Good overall experience , very customer focused
Apr 25, 2018
The salesman Terry Sharpe was very good. He worked with me on purchasing this vehicle after I tested drove the car, I knew this was the one I wanted. This dealership has very good customer service.
1 people found this review helpful.
Apr 21, 2018
ponchothrill455
Someone contacted me twice saying one of there reps would send me pictures of the truck i was interested in and never heard or saw anything else.
1 people found this review helpful.
Apr 11, 2018
Tracey
Everyone I spoke with was extremely nice. The vehicle wasn't what I was looking for; however, I did finally find one!
Mar 30, 2018
Unfortunately I did not get to keep my appointment with this dealer but that being said, the CSteam was responsive and very low pressure.
Mar 22, 2018
They responded very quick
Mar 14, 2018
It started off as a nice dealership. Then it took a left turn when they said I didn’t complete the financial app . So I resubmitted it , on Friday and Saturday morning they called and said received it and will get back to me . Mind you the own said the car won’t be sold until my information checks out that the car was on a processing hold. I didn’t get a call back Saturday. I then text the own he said it should be cleared on Monday morning. Monday comes and the owner text Me saying do you like any other car we have . The car sold Saturday. I still don’t understand how you sale a car that was on a processing hold ? When my information was in they just didn’t check it . I wouldn’t deal wit these ppl .
4 people found this review helpful.
Mar 13, 2018
GuruYBJ1C
Professional & friendly.
Feb 23, 2018
Talked to a salesmen all day, schedule an appointment to drive to Raleigh 3 hours away. Salesmen never once mention I may need to put money down to hold the car until my appointment. Sold the car before I got there. Would not recommend.
3 people found this review helpful.
Feb 15, 2018
Very helpful
Jan 29, 2018
M_Sollod
Dealership had people texting me and a different person emailing me - neither read my responses but continued to send me texts and Emails. Emails referenced wrong car (SC 300 instead of SC 430). Took the car to the local Lexus dealership, and found out it needed 5K worth of repair work. When I brought this info to Capital Ford's Sales Manager, he called the repairs "cosmetic" - brake job, broken antenna timing belt and radiator replacement, and fixing the retractable roof on a convertible are NOT cosmetic. I was very upset when I left. The car is priced as if it only needed minor cosmetic repairs - not all of the items listed above.
4 people found this review helpful.
Jan 15, 2018
I had one person get in touch with me aboutthe Juke and I had another salesperson call me and said he wasn't for sure if a deposit was made or not. It took a week for them to let me it was sold. They were slow in responding.
2 people found this review helpful.
Dec 29, 2017
Excellent
0 people found this review helpful.
Dec 25, 2017
davidmgriggs
Dealership responded promptly & kept in touch with me. I purchased a vehicle before actually visiting this dealership so I'm giving it 4 stars.
Dec 22, 2017
Great
0 people found this review helpful.
Nov 23, 2017
I found my salesman and his associates (financial staff) at Capital Ford to be courteous, very knowledgeable about the vehicle I was interested in, and overall very helpful to assist me in the purchase of the vehicle. Their response time to my initial inquiry was done in the matter of minutes from me sending them an e-mail. Technical queries I had regarding the operation of vehicle as well as matters concerning extended warranties were addressed thoroughly. I would recommend Capital Ford to anyone who was interested in the purchase of a vehicle.
Nov 22, 2017
Capital Ford contacted me, however they didnt follow through with the sell of there vehicle. Which lead me to believe they didn't want my business.
2 people found this review helpful.
Nov 15, 2017
Very helpful
Nov 12, 2017
Very nice responded quickly, would recommend highly.
1 people found this review helpful.
Read 64 old reviews
Oct 2, 2017
jacombs1985
Contacted fast and answered my question.
1 people found this review helpful.
Sep 23, 2017
We actually did buy a car from them. Experience was ok- felt as tho the price of the car was good but there were several administrative issues on the day that we picked it up that were unfortunate- all due to miscommunication from. Salesperson.
1 people found this review helpful.
Aug 24, 2017
LouCaniac
245
The dealer ahs been in contact with me attempting to find what I am looking for.
0 people found this review helpful.
Aug 16, 2017
It was a great time. Everyone was very helpful and nice
Aug 11, 2017
Horizon_4937
excellent
1 people found this review helpful.
Aug 7, 2017
Guru1Q2P
Good
0 people found this review helpful.
Jul 23, 2017
Marty Gase
Great experience with Michael and Shaun.
Jul 4, 2017
Wonderful experience with this dealer. Ended up buying the car. The salesmen were helpful and polite. They presented all the pertinent information about the car and there was no pressure to buy anything. I would highly recommend the dealership.
1 people found this review helpful.
Jun 29, 2017
Jeffrey DeVaughn
Andrew is very helpful with providing information about the Avalanche.
Jun 28, 2017
You called 3-4 times a day but we had already driven to another dealship and made a deal. The calls are a turn off! I get they're doing their job but it completely turned us on to other dealerships... makes you look needy!
Jun 20, 2017
Guru9Z7HW
Responded very quickly and often. Did not purchase vehicle but when I do they will be at the top of the list.
1 people found this review helpful.
May 9, 2017
Even though I couldn't get the car. The salesman I worked with was great and an excellent help. His name is Emeka
1 people found this review helpful.
May 8, 2017
GuruQBZR
The Internet Sales person responded quickly to my first inquiring but then told me to just check the website when their vehicle wasn't what we wanted. I think explained this to a director that followup asking how my experience was and did not receive a response. Dealer wasn't willing to do any work for my business.
1 people found this review helpful.
Apr 10, 2017
After trying numerous times to get ahold of dealer, via Email, let me explain. No one took my info, called back, the Sales rep I had on phone, shouldn't b a Sales Rep. told me he didn't know what vehicles they even had on which site, what's worse, told me I could call back in morning and they MIGHT KNOW. Not a great way to sell vehicles. After calming down, I waited a few days, called back got a Manager on phone and explained it to him. Told them they lost my business......... I doubt I give Capital my business in future.........
4 people found this review helpful.
Apr 3, 2017
They provided me the info on the car in a timely manner..
1 people found this review helpful.
Apr 1, 2017
DDBguru
Immediate and courteous.
1 people found this review helpful.
Mar 13, 2017
Very good buying experience. No high pressure sell job. Would definitely recommend this dealer.
1 people found this review helpful.
Mar 11, 2017
sig1450
The salesman was not prepared and knew nothing about the truck. We drove 80 miles to look at it and it wasn't as described.
3 people found this review helpful.
Mar 4, 2017
Sanderscarguy
I bought the truck. Got a great deal and they were easy to work with. Picked it up on a Friday night on our way to the mountains. Transferred all of my baggage from my car to the new truck and they let us leave our car at their dealership for the weekend. Picked my other car up on the way back home so I was able to enjoy my new truck for the mountain trip. Thanks guys, enjoyed the VIP treatment. Y'all are doing it right. Keep up the good work.
3 people found this review helpful.
Feb 14, 2017
So far I have been corresponding back and forth and things are still in negotiation. So far a good experience!
3 people found this review helpful.
Feb 13, 2017
Stock response the evening I initially expressed interest in the vehicle. I then asked specific questions and never heard back.
3 people found this review helpful.
Feb 1, 2017
Fleetline_1253
This dealer responded promptly but they did not have the car I was looking for.
1 people found this review helpful.
Feb 1, 2017
Quattro_129
They reached out to me immediately but I'm a little undecided at the moment.
1 people found this review helpful.
Jan 12, 2017
So far they have been very polite and helpful. I haven't been to the dealer yet but plan to shop there soon.
1 people found this review helpful.
Jan 3, 2017
Great deal good people
1 people found this review helpful.
Dec 29, 2016
Excellent!! They will do anything to get you in the car you want!
1 people found this review helpful.
Dec 23, 2016
Dealer would not work with me on a deal was too greedy did not want to cut into his commission to make a deal therefore would never buy a car from Capital Ford they are rip-off artists
5 people found this review helpful.
Dec 10, 2016
Awesome !
Oct 12, 2016
Awesome !!!!
1 people found this review helpful.
Oct 6, 2016
Great
Aug 20, 2016
The truck was already sold but they responded quickly
Aug 5, 2016
Very diligent; they contact acted me for days making sure I had the information I needed. Excellent customer service.
Aug 1, 2016
they did call me but when I told him what price range I wanted to be in he said he'd call me back, I haven't heard back from him so far
4 people found this review helpful.
Jul 11, 2016
Very good in following up
0 people found this review helpful.
Jul 9, 2016
Dealership was great but truck got sold while we were getting intouch with each other
Jun 15, 2016
dealer asked for a price higher than advertised by 2K
3 people found this review helpful.
Jun 5, 2016
Good people to work with. Will trade with them again
May 9, 2016
I couldn't make the appointment..was called into work..never heard from dealer to reschedule..although I would love to reschedule
Apr 24, 2016
stumpjumper44
Nice dealer but I am more interested in an F150 now.
Apr 19, 2016
Excellent
Apr 12, 2016
I worked with Terry and Matthew? in internet sales. This is a large Ford dealership and they took this car in on trade. I got a good deal by demanding to see what cost they have into the used car and started negotiations from there. Transaction was painless although a bit overdue. They don't want to keep a car longer than 30 days and I got my van $400 over cost plus the $599 dealer processing fee
Apr 8, 2016
Andrew Green was very customer friendly in his role as a salesman. He answered all of the questions I had and ensured that I was comfortable the entire time . He is one of kind ! I did not purchase YET!
Mar 30, 2016
Requested and received a car fax for a vehicle no longer available.
1 people found this review helpful.
Mar 24, 2016
Told us someone put a deposit on the vehicle there was no need to come. Called 2 days Later and said the vehicle was available we purchased elsewhere
2 people found this review helpful.
Mar 23, 2016
Good
Mar 21, 2016
Very personable staff.
Mar 11, 2016
Tandrews54
The dealership responded back very quickly and answered all of my questions but after having all of my questions answered I found out that this wasn't the car I was looking for I wanted a 2012 Genesis with the 4.6 engine but they had the 3.8 engine .
Mar 7, 2016
Great experience; car was the wrong color...
Mar 2, 2016
Very personable
Feb 25, 2016
Contacted me in a timely manner. However the truck sold before I could get to the dealership.
Feb 11, 2016
Great dealership! Super friendly and helpful
Jan 22, 2016
Staff was pleasant and knowledgeable. Sales manager responded with a bottom line price when requested. Financing personnel were thorough but not pushy.
Jan 21, 2016
Mr. Duffy got in contact with me very quickly and was very helpful during my purchase of this vehicle with a fair price. Capital Ford was also very curtious and even offered a discount for my military service.
Jan 15, 2016
We exchanged information regarding a vehicle but that was all.
Dec 14, 2015
Prompt response but I decided to purchase elsewhere.
Apr 28, 2015
Really poor response if any at all. They have been every time I have called in over the years. Really pathetic for a dealership that holds them selves out as being a major competitor. Of course the vehicle I was interested in had been sold. This is such a common ploy; it should be illegal to advertise a vehicle that has been sold.
Mar 7, 2015
Fast to respond
Jun 1, 2014
They were quick to respond and even though they had already sold the car I was interested said they would remain on the look out.
Sep 18, 2013
The dealer was supposed to supply some parts following sale of a van on August 12th. The wrong parts were mailed about three weeks later. Still waiting on the correct parts.
May 4, 2013
Over the phone, they seemed professional.
Mar 29, 2013
Great customer service, return my call all the time. 5 Stars
Jan 2, 2013
Excellent - we came to a mutaully agreed fair market value and we purchased the car from Capital
Mar 19, 2012
I understand that a sales person has to make money, however, it was absolutly ridiculous what they were trying to offer and the manner in which they were doing so. I am very educated and a business major. I am very thorough and have purchased many cars. I was prepared to put down a total of $15000 for the car even though I only told them $2000. They lost out on alot of money trying to be greedy.
Mar 10, 2012
horrendously poor + very deceptive + lied: never responded when I contacted them re: problems. Will never deal with them again or recommend them.
1 people found this review helpful.

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