Courtesy Chrysler Dodge Jeep Ram

440 28th St SE
Grand Rapids, MI 49548

Sales: (616) 439-2025

Service: (855) 981-0401

Today 9:00 AM - 6:00 PM
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2015 Hyundai Sonata Eco Used Cars in Grand Rapids, MI 49548

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CarGurus IMV of $26,569

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2014 Honda Civic EX-L Used Cars in Grand Rapids, MI 49548

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Average time on market: 27 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Alabaster Silver Metallic Description: Used 2014 Honda Civic EX-L for sale - $14,950, 23,575 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
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2015 Ram 1500 Big Horn Crew Cab 4WD Used Cars in Grand Rapids, MI 49548

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CarGurus IMV of $29,579

Price: $27,750

Mileage: 21,049

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CarGurus IMV of $21,307

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CarGurus IMV of $14,087

Price: $12,900

Mileage: 120,733

Location: Grand Rapids, MI 49548

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CarGurus IMV of $12,427

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Location: Grand Rapids, MI 49548

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 29, 2017
GuruZLZPV
Had a GREAT experience with this dealer. Car was exactly as shown on site. Given additional info over phone before making the 2 hour drive to the dealer. Bought car at a fair price and LOVE it. Terry and Kirk were responsive, helpful and transparent. Highly recommend this dealer.
Is this review helpful? Yes | No
Nov 29, 2017
Chris was excellent in used sales and Brent was fantastic in financing! I couldn't be happier with my purchase! I recommend them to anyone!
Is this review helpful? Yes | No
Nov 16, 2017
cgardner317
Excellent - hoping to purchase this van still.
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Oct 29, 2017
great
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Aug 28, 2017
SteveB83
I was able to puchase the car the following Tuesday after seeing it on Saturday for significantly less than the asking price. Overall my experience with this dealership was fairly positive.
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May 28, 2017
TravelbugFrani
Kirk Boyd was VERY helpful and informative! Although we did not purchase the vehicle from him he was very good with customer service! Thanks Kirk!
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Mar 11, 2017
MATRIX_202213
Texted me back to let me know truck no longer available.
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Nov 26, 2016
Experience was excellent in all respects. Bought the car, and would recommend the dealership to everyone!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 13, 2016
We drove all the way from Wisconsin to pick up my car. Everyone at Courtesy was so very nice and went above and beyond to make sure we were not disappointed with our purchase! I highly recommend them!
1 of 1 people found this review helpful.
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Feb 14, 2016
dealer stopped replying to my emails.. said there asking price was the final price.
1 of 1 people found this review helpful.
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Response from Courtesy Chrysler Dodge Jeep Ram:

Hi Jim, my name is Danielle one of the sales managers here at Courtesy Dodge. I'm sorry for your bad experience, we do use a live market pricing tool that determines our prices. Please feel free to email me directly at dlester@courtesy.com and I will see that you get the best price we can offer, or call me at 616-318-0792.... thank you!
Read 9 old reviews
Aug 10, 2015
Great experience. Andy was great to work with.
Is this review helpful? Yes | No
Jul 17, 2015
The experience was okay, nothing to write home about. Though on the test drive the truck started to back fire and we were concerned we were not going to make it back to the dealership, yikes. The staff however was friendly and not pushy.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 15, 2015
Dealer was a stretch to get to being far from home but would consider it for a great deal. I happened to be within 30 minutes so called ahead to verify vehicle was there. When I arrived I was told that it had sold that morning. I know its possible but the vehicle was nowhere to be seen on the lot. Seemed strange for half an hour. Could be that the salesman just didn't verify it when I called but didn't really make my day.
3 of 3 people found this review helpful.
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Apr 7, 2015
Didn't show me the jacked up key fob until after I paid. Waited all day for title paperwork. Need better customer service.
2 of 2 people found this review helpful.
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Mar 19, 2015
Good experience, did not use high pressure sales. got exactly what I wanted at the used car lot.
Is this review helpful? Yes | No
Dec 4, 2014
Responded quickly to the vehicle I was interested in. Unfortunately it did not have the options I was looking for.
Is this review helpful? Yes | No
May 2, 2012
Jolee59
25
Our family has purchased several Dodge and Jeep vehicles from Courtesy in Grand Rapids over the years and have found the sales staff to be very good. Courtesy's service department is also excellent, we have all of our maintenance taken care of there and have always been very satisfied.
Is this review helpful? Yes | No
Mar 25, 2011
Didn't get much help from them at all. Bigger dealers don't care anyway
1 of 1 people found this review helpful.
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Mar 7, 2011
My ecperience with courtesy Dodge was less then impressive. The sales person tried to sell me a VW Beetle that had serious issues (would shake like crazy going down the hi way) and the turbo fin was making a hideous noise when going down. He also said that, "there are atleast two more people coming to look at it today so if you want it you will need to put down a deposit" nice! I mentioned that "no one is going to buy it in that condition". He told me that was first priority to have that looked at, ummm he should have due to it being a safety issue for the consumer and yes it shook that bad. He also mentioned that they dont test drive their vehicles on the hi way!! So they didnt even know about that! Really?!! I find them to be very crooked and pushy. So a few days later I drove PAST them to go to the Toyota dealership, where I bought my Camry and the Beetle was still there!! So much for someone coming to purchase the day I was there!! Poor sales person!! I think the cars should sell themselves, if you have a good product you dont hav to presure the consumer.
1 of 1 people found this review helpful.
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