Courtesy Chrysler Dodge Jeep Ram

Dealer was a stretch to get to being far from home but would consider it for a great deal. I happened to be within 30 minutes so called ahead to verify vehicle was there. When I arrived I was told that it had sold that morning. I know its possible but the vehicle was nowhere to be seen on the lot. Seemed strange for half an hour. Could be that the salesman just didn't verify it when I called but didn't really make my day.

Didn't show me the jacked up key fob until after I paid. Waited all day for title paperwork. Need better customer service.

Good experience, did not use high pressure sales. got exactly what I wanted at the used car lot.

Responded quickly to the vehicle I was interested in. Unfortunately it did not have the options I was looking for.

Our family has purchased several Dodge and Jeep vehicles from Courtesy in Grand Rapids over the years and have found the sales staff to be very good. Courtesy's service department is also excellent, we have all of our maintenance taken care of there and have always been very satisfied.

Didn't get much help from them at all. Bigger dealers don't care anyway

My ecperience with courtesy Dodge was less then impressive. The sales person tried to sell me a VW Beetle that had serious issues (would shake like crazy going down the hi way) and the turbo fin was making a hideous noise when going down. He also said that, "there are atleast two more people coming to look at it today so if you want it you will need to put down a deposit" nice! I mentioned that "no one is going to buy it in that condition". He told me that was first priority to have that looked at, ummm he should have due to it being a safety issue for the consumer and yes it shook that bad. He also mentioned that they dont test drive their vehicles on the hi way!! So they didnt even know about that! Really?!! I find them to be very crooked and pushy. So a few days later I drove PAST them to go to the Toyota dealership, where I bought my Camry and the Beetle was still there!! So much for someone coming to purchase the day I was there!! Poor sales person!! I think the cars should sell themselves, if you have a good product you dont hav to presure the consumer.