Crown Chrysler Jeep Dodge Ram

I was contacted the next day by a salesperson and there was also a follow up email. I didn't buy there because I found something local before I took a trip to Holland.

Very helpful!

Very good response:). Willing to drive the vehicle to me an hour away from the dealership.

Karoline was prompt on questions . We will visit them

Contacted me immediately via email and text. Always offering to help. Ultimately bought from this dealership with their rep Sam doing an excellent job

They were great to work with. 10 out of 10 Seriously recommend. Salesman, Chris was phenomenal and Rob, sales rep was spot on for my verified insur to keep my investment protected. Really appreciated this dealership. Will go back

I was first contacted by the callcenter and then connected with a sales person. We made the deal over the phone and when I arrived to pick up the Van I t had a full tank! The sales and Finance guys we friendly and professional. And the kicker? they have the most awesome coffee shop - on the house of course :)

The salesman lied to me about the truck. I drove 1 hour and 45 minutes to the dealership. I was preapproved through my credit union to buy this particular vehicle. I asked if there was any rust or body damage. "LIES" typical MI truck rusting under the cab and rear corner panels. I also hear an exhaust leak. Once again I asked if that was an exhaust leak...."Oh no! that's not from this truck. Minus the lies and deceitfulness to try and sell a truck. I got a nice truck, but now I have to have some body work done to it and exhaust work Just because the un-named salesperson wanted to be a typical sneaky salesman. I also called the next day to ask about the exhaust leak. He stated he would get back with me Never did, and wont except my phone calls, they transfer me and I constantly get voicemail after voicemail. I WILL NEVER BUY ANOTHER VEHICLE FROM THIS PLACE! Because lying liars, lying out their lying liar holes, couldn't be honest.....would not have broke the deal, but would of been nice to know what extras I had to do to it.

Not impressed. Terrible customer service. People answering the phone that haven't looked at the car and have to put you on hold to talk to someone who knows anything. With over 9 minutes of me asking questions at them, they still can't transfer you to someone who has sat in the car and knows about it. Doesn't take all your questions first so they can only put you on hold one time instead of multiple times. They are a mess and I bought elsewhere.

I test drove a 2007 Ford F-150 it was originally listed at $11,595. After the test drive I informed the salesman, Josh that the truck shook between 70-80 mph. The next day I went back and they had balanced the tires so the shaking was gone but the price was also increased to $11,632. There was also a crack in the windshield and the sunroof didn't work but my wife and I went to the negotiating table anyway. We negotiated a price of "just under 14k, cash out the door." (Per the voicemail that Jerry left me on Saturday at 1:10p.m.) That included TTL 3 year warranty along with the windshield and sunroof repair. I left two voicemails, one at 2:15p.m. and as second one at 3:31p.m. Saturday after they closed at 3p.m. (d'oh!) saying that the numbers were good and we would be in Monday to hopefully close the deal. I looked up the truck again on Monday morning and the new list price was now $12,737. I called Jerry (the salesman that Josh passed us off to) and he said they had a new deal in place with another buyer who must have arrived and made a better cash offer within the last 2 hours of the day and that he would call me if the deal with the other buyer fell through. Something seems off there. I guess that's the nature of the business. Buyer beware.

Was contacted by email and by a follow up phone call. Very nice rep on the phone. Actually bought this car. The reps at the dealership were a bit shorthanded that day but handled our purchase very professionally. Did take a while to get things done, but that was understandable,.

Nice place, nice car, nice salesmen. He was patient but negotiation is not a high priority.

very good

Great experience. Bought the car due to Car Gurus rating great deal and salespeople at dealership. Could not be happier! Everyone tells us they love the car as well. Get the 3.0 liter if you can.

They reply really fast to my email and ask me questions to be sure that I love the vehicle before anything. No pressure not so ever!

I got a quick response and friendly.

We're excellent and answered all questions.

Truck had over 2000 more miles than advertised. Did come down on price. I purchased the truck. Called service about an oil change twice . I wanted to know what kind of oil I should use and how much. No call back. Called the sales person and he said they would call me back. No call from them after two weeks.

Tim Rabb is a nice salesman

I messaged the dealership about a car I was interested in. They were quick to reply to me but when I had a question about the car and asked them to check on it they never got back with me. When I called later that evening to follow up I was told the vehicle just sold. I ended up buying elsewhere.

Immediately responded.

Easy to work with.

Amanda from internet sales contacted me the next morning and was very helpful and sweet, giving me directions and answering my questions. My sales person was Sam and she couldn't have been nicer. Everyone was very kind and helpful and I would certainly recommend Crown to everyone.I bought the Jeep and they made it so easy for me, especially Sam. No pressure sale and a very good experience.

Someone emailed/called me a day later. I contacted at night.

The sales people were very quick to respond but I chose a different car based on color.

Troy was wonderful. He arranged delivery and car was great so far! We love it. I would highly recommend working with them and the price was great as well!

Promptly responded.

Very nice at all time.

honest, sale was pending and car was sold

Responded quickly.

Very responsive

Friendly and willing to help. Very good at communicating with me. I did not purchase a vehicle from them though.

Responds quickly.

Prompt and helpful.

very good -- Caroline (last name?) and Jeff Baker were very professional and very helpful. Asked me good questions, provided fast accurate info and were punctual regarding appointment.

They returned my call, and were very helpful in answering questions.

Great experience car was up kept good, was inspected and mechanical y in good codition. Salesman was friendly and overall a great experience

They went above and beyond in their business. A pleasure to work with and real professionals .