Ed Koehn Chrysler Jeep Dodge Ram

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11282 W Carson City Rd
Greenville, MI 48838

http://www.edkoehnchryslerjeepdodge.com

Sales: (616) 754-3635

Service: (855) 493-9250

Today 9:00am - 6:00pm

(Open Now)

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Sales Reviews (23)

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greg

Oct 12, 2017

They used a stock image for the 4 runner that didn't match in color. Otherwise a good experience and friendly staff.

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Chrsmn

Aug 23, 2017

These guys are great...I'm a very Satisfied customer and they have my business for life.

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Lola

Jul 20, 2017

Responded quickly

1 of 2 people found this review helpful.

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Shana

Mar 8, 2017

Very responsive. Not pushy at all.

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Dejan

Feb 20, 2017

Open and honest but could not agree on price. Could improve if pictures were posted and a little more reasonable on the cost of the vehicle considering needed repairs

1 of 1 people found this review helpful.

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Factsplz

Feb 11, 2017

Asked dealer specific questions to answer incomplete listing information. Just received "call me" emails, wasting time, never giving me the facts I requested. Then kept receiving ridiculous emails as if somehow incomplete listing info, refusal to send the requested information, and sending daily emails was going to make me rush over and buy a car.

2 of 2 people found this review helpful.

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James

Feb 9, 2017

Received call promply, Salesman was able to answer questions and info on vehicle. Great service and follow up

1 of 1 people found this review helpful.

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Amy

Feb 9, 2017

Quick response Met my needs for trade in and pricing. Process was rather quick no waiting.

1 of 1 people found this review helpful.

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TrainmanBD

Feb 4, 2017

Fast response. Nice to work with.

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Kim

Dec 28, 2016

Quick response.

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Steve

Nov 2, 2016

Great follow through. Emailed and talked to on phone. Also did follow up email.

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James

Oct 23, 2016

Quick customer service response.

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curt

Sep 13, 2016

Honest review of the vehicle that I called about, unlike a few other dealerships. I purchased a vehicle there. Once again honest and very friendly

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Doug

Aug 11, 2016

did not have the vehicles that were promised!I drove a very long ways to see them very disappointed and they never tried to make it up

3 of 3 people found this review helpful.

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Matt

Jul 22, 2016

salesman called back in about a day of sending email

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Chris

Jul 22, 2016

Salesman was quite negative after I decided not to go with a vehicle we discussed.

3 of 3 people found this review helpful.

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Fred

Jul 13, 2016

Great communication

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Larry

Jun 25, 2016

The sales person was informative to me. I have not decided on auto.

0 of 1 people found this review helpful.

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Jim

Jun 16, 2016

car was not what was originally on the listing inaccurate initial description of vehicle. I had to contact the dealer, if I had not done so, I do not believe he would have called.

2 of 2 people found this review helpful.

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Kyle

Jun 15, 2016

The vehicle had sold out before I had a chance to check it out, but they were very nice to help me look for something else.

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Justin B

May 30, 2016

Awesome dealership. Dave the service manager and Shane in service are stand up guys. Was a pleasure dealing with them following a car purchase. Would buy here again just because of the service department men.

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David

May 14, 2016

Seemed to be: If your not going to buy, don't waste my time. Verbal response was "short"

2 of 2 people found this review helpful.

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Scott

Mar 20, 2016

Good guys,fair on the trade.I'd go there again.

1 of 1 people found this review helpful.

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Read 3 old reviews

Lucy

Jun 4, 2015

My contact person was not helpful with details.

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Response from Ed Koehn Chrysler Jeep Dodge Ram:

Hi Lucy,
We want to make sure you have the best experience you possibly can. Feel free to reach out to anyone at our store. We have changed staff members to a more customer focused group of people.

Warm Regards,
Ed Koehn Chrysler

David

Mar 9, 2015

Car was listed at $8957 low miles. Called to see if they had vehicle. Salesman said they had vehicle, so we set up appointment to drive the vehicle. First the salesman was late and they told me the car was stolen a couple days earlier. Had other vehicles to show me. Higher miles and prices. I contacted local law enforcement. The vehicle had not been reported stolen. I will never do business with them.

3 of 3 people found this review helpful.

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Response from Ed Koehn Chrysler Jeep Dodge Ram:

Hi David,
This is terrible to have an experience like this. Your experience was with an individual, not the Ed Koehn brand. We highly value giving you the best experience you can possibly have in your car purchasing experience. Feel free to contact us and let us know who specifically treated you like this.

Warm Regards,
Ed Koehn Chrysler

Sandy

Jun 2, 2013

best service yet. saleman was not pushy or over agreesive. They take you on a tour of the dealership and introduce you to all depts.

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Ed Koehn Chrysler Jeep Dodge Ram

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