Columbiana Buick Cadillac Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

21 E Railroad St
Columbiana, OH 44408

Sales: (330) 921-4287

Service: (866) 685-9940

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2017/09/27/09/26/2018_cadillac_xt5-pic-2129475716562268866-152x114.jpeg

2018 Cadillac XT5 Luxury AWD Used Cars in Columbiana, OH 44408

Good Deal
$3,125 BELOW
CarGurus IMV of $48,195

Price: $45,070

Mileage: 3,303

Location: Columbiana, OH 44408

Average time on market: 81 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Metallic Description: Used 2018 Cadillac XT5 Luxury AWD for sale - $45,070, 3,303 miles with Leather Seats, Sunroof/Moonroof, Luxury Package
https://static.cargurus.com/images/forsale/2017/12/10/19/19/2018_cadillac_xt5-pic-7347023898155989807-152x114.jpeg

2018 Cadillac XT5 Luxury AWD Used Cars in Columbiana, OH 44408

Good Deal
$2,973 BELOW
CarGurus IMV of $47,699

Price: $44,726

Mileage: 5,872

Location: Columbiana, OH 44408

Average time on market: 81 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Radiant Silver Metallic Description: Used 2018 Cadillac XT5 Luxury AWD for sale - $44,726, 5,872 miles with Leather Seats, Sunroof/Moonroof, Luxury Package
https://static.cargurus.com/images/forsale/2018/02/13/21/20/2016_gmc_acadia-pic-1074576974570342191-152x114.jpeg

2016 GMC Acadia Denali AWD Used Cars in Columbiana, OH 44408

Good Deal
$2,062 BELOW
CarGurus IMV of $31,035

Price: $28,973

Mileage: 58,497

Location: Columbiana, OH 44408

Average time on market: 45 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Quicksilver Metallic Description: Used 2016 GMC Acadia Denali AWD for sale - $28,973, 58,497 miles with Sunroof/Moonroof, Aluminum Wheels, Trailer Package, Navigation System, Technology Package
https://static.cargurus.com/images/forsale/2017/11/09/12/13/2018_cadillac_xt5-pic-4578273499117428891-152x114.jpeg

2018 Cadillac XT5 Luxury AWD Used Cars in Columbiana, OH 44408

Good Deal
$2,192 BELOW
CarGurus IMV of $48,232

Price: $46,040

Mileage: 3,112

Location: Columbiana, OH 44408

Average time on market: 81 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Blue Metallic Description: Used 2018 Cadillac XT5 Luxury AWD for sale - $46,040, 3,112 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Luxury Package
https://static.cargurus.com/images/forsale/2018/03/26/20/23/2003_chevrolet_silverado_3500-pic-3352767402868273494-152x114.jpeg

2003 Chevrolet Silverado 3500 4 Dr LS Extended Cab LB DRW Used Cars in Columbiana, OH 44408

Good Deal
$1,954 BELOW
CarGurus IMV of $16,737

Price: $14,783

Mileage: 106,181

Location: Columbiana, OH 44408

Certified Pre-Owned: No Transmission: 6-Speed Manual Overdrive Color: Light Pewter Metallic Description: Used 2003 Chevrolet Silverado 3500 4 Dr LS Extended Cab LB DRW for sale - $14,783, 106,181 miles with Steel Wheels, 5th Wheel, Suspension Package
https://static.cargurus.com/images/forsale/2018/02/07/09/46/2018_cadillac_xt5-pic-3960450386439663010-152x114.jpeg

2018 Cadillac XT5 Luxury AWD Used Cars in Columbiana, OH 44408

Good Deal
$1,693 BELOW
CarGurus IMV of $48,242

Price: $46,549

Mileage: 3,058

Location: Columbiana, OH 44408

Average time on market: 81 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Red Description: Used 2018 Cadillac XT5 Luxury AWD for sale - $46,549, 3,058 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Luxury Package
https://static.cargurus.com/images/forsale/2018/03/30/20/15/2016_chevrolet_corvette-pic-3972851173541591439-152x114.jpeg

2016 Chevrolet Corvette Stingray Z51 2LT Convertible RWD Used Cars in Columbiana, OH 44408

Fair Deal
$1,352 BELOW
CarGurus IMV of $54,805

Price: $53,453

Mileage: 10,490

Location: Columbiana, OH 44408

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Long Beach Red Metallic Tintcoat Description: Used 2016 Chevrolet Corvette Stingray Z51 2LT Convertible RWD for sale - $53,453, 10,490 miles with Leather Seats, Memory Package, Preferred Package, Chrome Wheels
https://static.cargurus.com/images/forsale/2017/10/10/10/09/2016_chevrolet_trax-pic-1152665484642717523-152x114.jpeg

2016 Chevrolet Trax LT AWD Used Cars in Columbiana, OH 44408

Fair Deal
$672 BELOW
CarGurus IMV of $17,363

Price: $16,691

Mileage: 19,346

Location: Columbiana, OH 44408

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Cyber Gray Metallic Description: Used 2016 Chevrolet Trax LT AWD for sale - $16,691, 19,346 miles with Alloy Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2018/02/02/12/24/2016_honda_pilot-pic-5542546214654539712-152x114.jpeg

2016 Honda Pilot EX-L AWD Used Cars in Columbiana, OH 44408

Fair Deal
$837 BELOW
CarGurus IMV of $31,651

Price: $30,814

Mileage: 29,301

Location: Columbiana, OH 44408

Average time on market: 50 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Steel Sapphire Metallic Description: Used 2016 Honda Pilot EX-L AWD for sale - $30,814, 29,301 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/16/20/08/2017_chevrolet_camaro-pic-5403620535968114986-152x114.jpeg

2017 Chevrolet Camaro 1LT Coupe RWD Used Cars in Columbiana, OH 44408

Fair Deal
$882 BELOW
CarGurus IMV of $23,872

Price: $22,990

Mileage: 9,612

Location: Columbiana, OH 44408

Average time on market: 24 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Silver Ice Metallic Description: Used 2017 Chevrolet Camaro 1LT Coupe RWD for sale - $22,990, 9,612 miles with Sunroof/Moonroof, Aluminum Wheels, Power Package, RS Package
https://static.cargurus.com/images/forsale/2018/04/02/20/03/2013_toyota_fj_cruiser-pic-5340687958014444605-152x114.jpeg

2013 Toyota FJ Cruiser 4WD Used Cars in Columbiana, OH 44408

Fair Deal
$986 BELOW
CarGurus IMV of $27,906

Price: $26,920

Mileage: 73,652

Location: Columbiana, OH 44408

Average time on market: 34 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Black Description: Used 2013 Toyota FJ Cruiser 4WD for sale - $26,920, 73,652 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/22/20/36/2013_cadillac_xts-pic-2797367025693173737-152x114.jpeg

2013 Cadillac XTS Luxury AWD Used Cars in Columbiana, OH 44408

Fair Deal
$1,215 BELOW
CarGurus IMV of $20,053

Price: $18,838

Mileage: 52,171

Location: Columbiana, OH 44408

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Coast Metallic Description: Used 2013 Cadillac XTS Luxury AWD for sale - $18,838, 52,171 miles with Leather Seats, Memory Package, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/05/20/33/2006_hummer_h3-pic-5466552006758321080-152x114.jpeg

2006 Hummer H3 4dr SUV 4WD Used Cars in Columbiana, OH 44408

Fair Deal
$778 BELOW
CarGurus IMV of $10,618

Price: $9,840

Mileage: 155,291

Location: Columbiana, OH 44408

Average time on market: 30 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Black Description: Used 2006 Hummer H3 4dr SUV 4WD for sale - $9,840, 155,291 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Suspension Package, Alloy Wheels, Luxury Package
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2018 Buick Enclave Essence AWD Used Cars in Columbiana, OH 44408

Fair Deal
$1,763 BELOW
CarGurus IMV of $44,947

Price: $43,184

Mileage: 3,982

Location: Columbiana, OH 44408

Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Havana Metallic Description: Used 2018 Buick Enclave Essence AWD for sale - $43,184, 3,982 miles with Navigation System, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/03/15/20/11/2014_buick_regal-pic-3539806749647897983-152x114.jpeg

2014 Buick Regal Premium I Sedan FWD Used Cars in Columbiana, OH 44408

Fair Deal
$576 BELOW
CarGurus IMV of $11,855

Price: $11,279

Mileage: 93,672

Location: Columbiana, OH 44408

Average time on market: 58 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Onyx Description: Used 2014 Buick Regal Premium I Sedan FWD for sale - $11,279, 93,672 miles with Sunroof/Moonroof, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 4, 2018
Guru9PLRP
Columbia Buick Cadillac Chevrolet contacted me promptly. Very efficiently, visited, very friendly, knowledgeable, however car was not up to my standards. This is no to say it will not sell to another buyer. Yes, I would shop there and go back.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 30, 2018
Good place
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 15, 2018
BENZNBMW11
Wouldn't let me leave a deposit to pick up a car the next day even though I had a 6 hour drive or would have had to fly, would have bought the car
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback. However, our company policy is that we do not allow or accept deposits. If you would like to contact our General Manager, Don Brady, you are more than welcome to do so. He can be reached at 330-482-3331. Thank you again
Jan 22, 2018
Top notch, check them out on all online reviews they are the best! We just found a better car at a better price. Sales Guy even congratulated us on our new car purchase Now that's class!!
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 12, 2018
Guru5TF17
Received a number of form e-mails. The car was sold, but nobody ever told me that.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback.  We are sorry that you weren't notified that it was sold.  
Jan 7, 2018
They contacted me, but not willing to make counter offers. Just followed up with marketing calls. I was ready to buy and did so within few days after making my offer to them (offer within 10% of their price and no return counter offers... Fair enough). I bought similar car better pricing.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Jim, thank you for your feedback. Just so you know, we do take counter offers. However, depending on the vehicle and how we have it priced, sometimes we are all in on our end and have no where else to go. Please contact Sue Cavanaugh at 330-482-3331 if you would like to give anymore details regarding your experience. Thank you again.
Dec 31, 2017
Good call back response, just felt price on car I wanted was too high and others better priced available.
Is this review helpful? Yes | No
Dec 23, 2017
Nice people high prices on pre-owned bought DTS elsewhere.
Is this review helpful? Yes | No
Nov 29, 2017
Guru5RW8
Contact was good but did not visit. Car was sold as I was making arrangements to visit their dealership. Bought from another dealer.
Is this review helpful? Yes | No
Nov 7, 2017
GuruZSZ3M
Overall good. Did not like their no down payment policy especially driving 125 miles each way and scrambling to get the money on a cash deal. I did accept their reasoning and that is the way they operate. I would do the same if I got caught by a customer and left holding the bag. Blake A. Stock in sales did a great job in presenting the car. Love it , great ride.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Nov 6, 2017
Excellent to contact me and follow up! Good people to do business with when shopping for a car!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 20, 2017
slytherinwitch
The dealer contacted me promptly, explained everything well and literally went the extra miles to deliver the car to me in Pittsburgh. This extra attention took a lot of pressure off me in a very stressful time and got me in a car I absolutely love much faster than I would have dared to dream. Absolutely wonderful service!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 7, 2017
Brian was great. Not pushy at all. Right to the point. Will do business again
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 8, 2017
So far great, minor miscommunication but otherwise very responsive
0 of 1 people found this review helpful.
Is this helpful? Yes | No
May 3, 2017
Ok first the bad part. If you have a car you want to trade in my advice is don't. They will low ball you and make big value deductions for any slight defects on your car. I knew I would be in for a rough time on my trade in when they refered me to a web site called black book. The site just ask a couple of questions and then give you a low estimate on your trade in. Kelly blue book by contrast ask detailed questions before giving a trade in value. The difference in the two site value of the same car is significant. If at all possible sell your car privately. Yoe will get a much better price than what this dealership will give you. Butvthis is generally true of all dealerships. Now that being said, their prices are fair and they are willing to negotiate. Also they are honest enough not to try to slip in extra fees or extended warranties to cheat you. My advice is the same as for them as for anyone you are going to buy a car from. Do your research. Know how much you are willing spend. If they want more than that walk away. There are a lot of cars out there. Btw I did buy the car from them but spent more than I was hoping to but about $100 less than the max I set for myself.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Keith, thank you very much for your feedback. We are currently in the process with our website provider to get the trade in tool switched to Kelly Blue book. Your words are heard though and are appreciated. Thank you for your business!
Mar 24, 2017
Quick response and follow up
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback!
Jan 14, 2017
I was very disappointed with them, they called me and said that it was in the shop for service and that they would call back on Tuesday ( January 10th) to let me know the price and I still haven't heard from them. I guess they don't need my business...
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
I'm sorry to see that you had an issue with our service department.  This is not a usual issue at our dealership.  Please contact me to let me know how I can help.  Wayne Ulery 330.482.3331
Jan 14, 2017
Very quick to respond, was just too far away
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you Larry. Let us know if there is something we can do for you in the future!
Dec 22, 2016
Raysorbern
I made a deal on this car and had a $1000 deposit paid with the balance to be paid the following day. Called the following day and was told by the Sales Manager that they sold the car to someone else. I left a message requesting a return call from the Salesman and he has not returned my call. Plenty of Cadillac dealers out there. Do yourself a favor and shop some place else.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We apologize for your negative experience. Thank you for your feedback.  
Dec 19, 2016
Very friendly staff! Very Attentive!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 10, 2016
They answered all my questions quickly as possible
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 7, 2016
The dealership contacted me right away. The salesman, Rick Palmer, was very helpful via phone calls and texts. The price and trade-in were reasonable. My only issue was that they will not hold a vehicle on a deposit. I wanted to pay cash, but the bulk of the money wasn't available for a week. I didn't want to take the chance of losing the vehicle, so I agreed to have them finance the vehicle FOR A WEEK.. That took additional time for processing. Other than that, they were very efficient and friendly and I drove the vehicle home with only one LONG visit to the dealership. I was also impressed with the SIZE of the dealership...their inventory is extensive!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 2, 2016
Rick Palmer has done an excellent job helping me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 15, 2016
Bryan Campbell was an excellent salesman. Small issue with the sunroof and was given an above average rental while it was repaired. Will be getting another cadillac here in the future!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 13, 2016
Seller7
Ended up buying elsewhere because it was closer to where I live. Overall they were persistent in reaching me and they were professional and even shot a personal video of the vehicle for me. Had I lived closer I may have ended up purchasing from them. I'd recommend them based on their communication with potential buyer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 1, 2016
Hochevar
Nice to deal with large inventory.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 30, 2016
Great correspondence, just haven't decided what we want yet.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 16, 2016
Mark Williams did a great job and very attentive to my needs. He was not pushy but made an awesome effort to sell me this car. The car just wasn't the one.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 31, 2016
I have been in contact with Rick and he has been very helpful, friendly and returns phone calls promptly. I would highly recommend this dealership and this salesman.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Read 33 old reviews
Apr 6, 2016
Good followup
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 4, 2016
Fine, I found a different vehicle
Is this review helpful? Yes | No
Mar 16, 2016
not bad took test drive but i wasnt ready to purchase that day
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 16, 2016
vason
Dealership responded and was ready and willing to work with me!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 6, 2016
Responded quickly and answered all my questions in a timely manner.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 5, 2016
Run my credit without my consent and damage my credit
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 27, 2015
JBW1111
I bought this truck. I flew in from out of town and they were waiting for me at the airport. The truck was as advertised! Could have been a disaster, but was a great deal!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 30, 2015
Though I didn't buy, John was very easy to work with. Sent video of vehicle via email, on site when I arrived and knew his stuff.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 26, 2015
Very good follow up
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 24, 2015
Called within one hour of contact.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the     
May 7, 2015
Very helpful. Nice to talk to.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 26, 2015
We requested to see additional pictures of a car and got a quick response from Brian 'Soup' Campbell; they are very accommodating and friendly- haven't bought anything yet but would definitely desl with them when we decide!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 14, 2015
Dinusa
Willing to deal and very accommodating. First dealer to EVER offer to put a car on the rack for inspection. Highly recommend this HONEST dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 12, 2015
This dealership really doesn't care about used car customers. I'm guessing unless you are buying a new vehicle they are NOT going to go the extra mile for you.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Can you explain what you mean by "this dealership really doesn't care about used car customers?"  The majority of my sales are used cars and I go the extra  mile for everyone.  I'm really curious to hear more.
Jan 30, 2015
Was very happy with the dealership; got a good deal and staff was very friendly. I drove 60 miles out of my way and would do it again.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 21, 2015
We had a great experience here. We drove 85 miles each way for this dealership, but, it was well worth it. Our salesman, "Soup" was fantastic. Not only was he an "awesome" guy, but, just the best in his field. He was so patient and knowledgeable. He went over and beyond his duties as a salesman to make us feel right at home. We are overjoyed with the whole experience and would highly recommend the dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Judi, thank you for your wonderful review.  Thanks for making the trip!  We know you passed a lot of other dealerships before arriving at ours.  Thank you for your business.
Dec 20, 2014
Good experience. I would recommend this dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your review Terry!
Dec 13, 2014
Couldn't make a deal, but very helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 11, 2014
Responded quickly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks for you review Ryan.
Nov 28, 2014
Wayne was very helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
EJ, thanks for the 5 stars!  I hope you a great Thanksgiving.  Please let me know how I can help in the future.
Oct 5, 2014
fast response even though it did not result in a sale
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
DC, thanks for the 4 stars.  We appreciate the opportunity to earn your business.  Please let me know how we can help in the future.
Aug 11, 2014
got back to me immediately and went above and beyond for me to take this car home the same day that we looked at it.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Woohooo!  Thanks for the great review and 5 Stars!!  Have a wonderful Holiday.  Let us know if you need anything.
Aug 4, 2014
Wost experience I have ever had with a dealer. I would not set foot in this place again under any circumstances. Quite possibly the most disgraceful treatment of my life in a consumer related business. Too long of a story to go into.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 3, 2014
Wayne took me for a test drive and explained everything on the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks for the 4 stars Guy.  Please let me know if there is anything I can do.  Have a great Holiday.
Jul 28, 2014
Great customer service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 24, 2014
The salesman was competent and friendly. We were very pleased with the service and the car we purchased.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 13, 2014
Purchased a car from them on 5/10/2014
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 6, 2014
They contacted me by e mail several times!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 23, 2013
vehicle was not ready to show, needed detailed
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 19, 2012
fairly quick feedback. wont budge on pricing unless you go in and visit...didnt like that. I live 1-2hrs away.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 3, 2012
sneaky_car_dealer
Do not waste your time with this dealership unless you are up for playing games. I was dealing with Becky upon initial negotiation and told her I would send an email with my second round offer which she decided to just ignore because it wasn't what they wanted. So.....days go by and no calls, no negotiations. I call Becky three days later and she is down right nasty and ignorant to me on the phone. She got frustrated, mad and condescending with me and all but hung up on me becuase I wanted to know why no one called me back. I demanded to speak to James the used car sales manager....who had the "God I have to deal with one of these people" sound when he answered the phone. (of course she just got done telling him that I was a problem). He tried to be nice at first, but when I confronted him about the vehicle and why no one let me know what was going on, he turned extremely defensive and rude and starting attacking me verbally. I told him that all I ever wanted was a call or email back to let me know they weren't going to negotiate on the vehicle so I can move on and look for another car....but that appeared to be to much effort for them. I told James that I knew how much they had paid for the car as trade-in and that made him extremely angered. He then lashed out with a really cocky attitude and said "you have no idea what I have in this car"- when I told him I did, because I knew the person who traded it and he said, did anyone tell you that there was a big dent on the hood and we had to fix and paint it? So, there you go folks,.....the answere came out!!!! They didn't want to negotiate on the car because they had to put money into it to fix it!!!!!!!!! I said with a big "Uh-HA!!!", that's what's going on here all along-They had money in it for repairs!!! I said to James, when did you plan on disclosing that????!!!!! What a sneaky way to deal with people. Never, ever again would I go to this dealership!!!!!! Oh, and by the way-the car had a car fax report which did not show any damage to the vehicle-understandable but very sneaky on the dealership part to hide the unreported damage and try to fool the consumer.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Mar 26, 2012
I did not purchase the car but I will say they were prompt to both call and email me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 15, 2012
Everything went well. Love the new car but it is dirty. Can I have another?
1 of 1 people found this review helpful.
Is this helpful? Yes | No

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