Lavery Automotive Sales & Service

GM Certified Internet Dealer, GM Certified Used Vehicles

1096 W State St
Alliance, OH 44601

Sales: (330) 474-3265

Service: (330) 238-4244

Closed Today (Sun)
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Featured Listings
https://static.cargurus.com/images/forsale/2017/09/13/09/11/2017_cadillac_xt5-pic-7530056169601845240-152x114.jpeg

2017 Cadillac XT5 Luxury Used Cars in Alliance, OH 44601

Great Deal
$8,828 BELOW
CarGurus IMV of $42,828

Price: $34,000

Mileage: 6,711

Location: Alliance, OH 44601

Average time on market: 71 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Red Passion Tintcoat Description: Used 2017 Cadillac XT5 Luxury for sale - $34,000, 6,711 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2016/08/31/09/23/2017_buick_lacrosse-pic-681180384745089155-152x114.jpeg

2017 Buick LaCrosse Essence Used Cars in Alliance, OH 44601

Great Deal
$8,904 BELOW
CarGurus IMV of $35,904

Price: $27,000

Mileage: 5,943

Location: Alliance, OH 44601

Average time on market: 66 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Dark Sapphire Blue Metallic Description: Used 2017 Buick LaCrosse Essence for sale - $27,000, 5,943 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Remote Start, Driver Confidence Package, Navigation System
https://static.cargurus.com/images/forsale/2017/08/23/11/51/2015_cadillac_cts-pic-2820515717311044243-152x114.jpeg

2015 Cadillac CTS 3.6L Vsport Used Cars in Alliance, OH 44601

Great Deal
$5,248 BELOW
CarGurus IMV of $36,248

Price: $31,000

Mileage: 22,990

Location: Alliance, OH 44601

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Raven Description: Used 2015 Cadillac CTS 3.6L Vsport for sale - $31,000, 22,990 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2017/09/19/09/40/2016_buick_enclave-pic-502314025756756320-152x114.jpeg

2016 Buick Enclave Leather Used Cars in Alliance, OH 44601

Great Deal
$4,941 BELOW
CarGurus IMV of $33,941

Price: $29,000

Mileage: 10,389

Location: Alliance, OH 44601

Average time on market: 58 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Sparkling Silver Metallic Description: Used 2016 Buick Enclave Leather for sale - $29,000, 10,389 miles with Bluetooth, Backup Camera, Remote Start, Tow Package
https://static.cargurus.com/images/forsale/2017/09/20/08/49/2017_chevrolet_cruze-pic-1299033245822295410-152x114.jpeg

2017 Chevrolet Cruze LT Used Cars in Alliance, OH 44601

Great Deal
$3,157 BELOW
CarGurus IMV of $17,657

Price: $14,500

Mileage: 14,262

Location: Alliance, OH 44601

Average time on market: 55 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2017 Chevrolet Cruze LT for sale - $14,500, 14,262 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/09/13/09/11/2015_chevrolet_ss-pic-9209497825549782869-152x114.jpeg

2015 Chevrolet SS Base Used Cars in Alliance, OH 44601

Great Deal
$3,300 BELOW
CarGurus IMV of $36,100

Price: $32,800

Mileage: 17,048

Location: Alliance, OH 44601

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Red Hot 2 Description: Used 2015 Chevrolet SS Base for sale - $32,800, 17,048 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2017/07/26/13/08/2013_buick_encore-pic-7944412662698247055-152x114.jpeg

2013 Buick Encore Convenience Group Used Cars in Alliance, OH 44601

Great Deal
$1,711 BELOW
CarGurus IMV of $14,711

Price: $13,000

Mileage: 43,069

Location: Alliance, OH 44601

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Pearl Tricoat Description: Used 2013 Buick Encore Convenience Group for sale - $13,000, 43,069 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/23/13/57/2017_chevrolet_impala-pic-4935725983190027996-152x114.jpeg

2017 Chevrolet Impala Premier Used Cars in Alliance, OH 44601

Great Deal
$2,937 BELOW
CarGurus IMV of $27,337

Price: $24,400

Mileage: 17,162

Location: Alliance, OH 44601

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2017 Chevrolet Impala Premier for sale - $24,400, 17,162 miles with Bluetooth, Backup Camera, Remote Start, Navigation System, Preferred Package, Convenience Package
https://static.cargurus.com/images/forsale/2017/09/08/09/07/2015_buick_enclave-pic-199160900020149846-152x114.jpeg

2015 Buick Enclave Premium AWD Used Cars in Alliance, OH 44601

Great Deal
$2,385 BELOW
CarGurus IMV of $29,385

Price: $27,000

Mileage: 43,948

Location: Alliance, OH 44601

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Carbon Black Metallic Description: Used 2015 Buick Enclave Premium AWD for sale - $27,000, 43,948 miles with Sunroof/Moonroof, Navigation System, DVD Entertainment System, Alloy Wheels, Preferred Package, Bluetooth, Backup Camera, Remote Start, Premium Package, Tow Package
https://static.cargurus.com/images/forsale/2017/07/25/10/52/2017_cadillac_ats-pic-3137019144518630930-152x114.jpeg

2017 Cadillac ATS 2.0T AWD Used Cars in Alliance, OH 44601

Great Deal
$4,296 BELOW
CarGurus IMV of $34,296

Price: $30,000

Mileage: 359

Location: Alliance, OH 44601

Average time on market: 38 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Raven Description: Used 2017 Cadillac ATS 2.0T AWD for sale - $30,000, 359 miles with Bluetooth, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/07/10/12/41/2010_chevrolet_malibu-pic-5402919566138936354-152x114.jpeg

2010 Chevrolet Malibu LT2 Used Cars in Alliance, OH 44601

Great Deal
$1,634 BELOW
CarGurus IMV of $9,334

Price: $7,700

Mileage: 61,503

Location: Alliance, OH 44601

Average time on market: 20 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Red Jewel Tintcoat Description: Used 2010 Chevrolet Malibu LT2 for sale - $7,700, 61,503 miles with Bluetooth, Alloy Wheels, Remote Start
https://static.cargurus.com/images/forsale/2016/06/09/08/19/2016_chevrolet_cruze-pic-3959250365311594503-152x114.jpeg

2017 Chevrolet Cruze LS Used Cars in Alliance, OH 44601

Great Deal
$2,858 BELOW
CarGurus IMV of $16,058

Price: $13,200

Mileage: 5,029

Location: Alliance, OH 44601

Average time on market: 66 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Mosaic Black Metallic Description: Used 2017 Chevrolet Cruze LS for sale - $13,200, 5,029 miles with Bluetooth, Steel Wheels, Backup Camera
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2016 Chevrolet Suburban LTZ 1500 4WD Used Cars in Alliance, OH 44601

Great Deal
$4,648 BELOW
CarGurus IMV of $57,148

Price: $52,500

Mileage: 19,866

Location: Alliance, OH 44601

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Description: Used 2016 Chevrolet Suburban LTZ 1500 4WD for sale - $52,500, 19,866 miles with Sunroof/Moonroof, Navigation System, Suspension Package, DVD Entertainment System, Bluetooth, Backup Camera, Remote Start, Tow Package
https://static.cargurus.com/images/forsale/2017/09/08/09/07/2014_chevrolet_silverado_1500-pic-1571382255750546187-152x114.jpeg

2014 Chevrolet Silverado 1500 LT Crew Cab Used Cars in Alliance, OH 44601

Great Deal
$2,663 BELOW
CarGurus IMV of $23,663

Price: $21,000

Mileage: 89,974

Location: Alliance, OH 44601

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Blue Granite Metallic Description: Used 2014 Chevrolet Silverado 1500 LT Crew Cab for sale - $21,000, 89,974 miles with Z 71 Package, Bluetooth, Backup Camera, Trailer Package, Remote Start, Tow Package, Z71 Package
https://static.cargurus.com/images/forsale/2017/08/18/10/47/2016_buick_envision-pic-7827020880320066988-152x114.jpeg

2016 Buick Envision Premium I Used Cars in Alliance, OH 44601

Good Deal
$4,007 BELOW
CarGurus IMV of $32,507

Price: $28,500

Mileage: 9,642

Location: Alliance, OH 44601

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Saffron Red Metallic Description: Used 2016 Buick Envision Premium I for sale - $28,500, 9,642 miles with Bluetooth, Backup Camera, Remote Start, Navigation System
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 1, 2017
jmb21cas
They did get back to me and answer all my questions. However, they did say the asking price was non-negotionable. So I chose to not seek the car anymore.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 14, 2017
griggmyron
Very prompt in proving info asked for.
Is this review helpful? Yes | No
Aug 12, 2017
Fast response
Is this review helpful? Yes | No
Jul 30, 2017
Guru947CV
Excellent
Is this review helpful? Yes | No
Jul 28, 2017
GuruJG4Z
Quick to respond, did not end up buying, but sales manager was very quick to respond with a few options and great details of what they had in stock!
Is this review helpful? Yes | No
Jul 19, 2017
Guru9WDWG
Quick response
Is this review helpful? Yes | No
Jul 12, 2017
Fantastic Dealership, Fantastic Deal. They let me take the vehicle home for a day before I purchased it. I bought the AWD Model for less than advertised price.
Is this review helpful? Yes | No
Jul 5, 2017
malleyboo
I was contacted via email by three different people (Kristn, Leah and Mark) on multiple occasions and on the phone--very attentive in that way. We were very interested in purchasing the vehicle so much so we completed the loan application before even going to the dealership to see and drive the car first hand and received our loan approval the same day. We initially asked for quotes without no money down, which we received but after further thought we decided to negotiate with a down payment as it wasn't financially responsible to pay over $600 per month for a car and we decided to take the hour or so drive. Once there Terry the salesman that helped us was great and very knowledgeable. Before we knew it papers were being completed and signed, OnStar being set up, keys given to us all the while my husband and I looking at each other like what's going because we hadn't discussed financing/payment options with anyone. We asked on a few occasions who would we be speaking to regarding the financing and was told someone would be with us. We finally met with a lady after regarding the financing after everyone else had left for the day with the exception of Terry. However, there wasn't any negotiation or consideration to look at my husband's corporate new/used purchase benefit to see if it could be used to possibly offset the price and so we left without the vehicle. We did feel bad for Terry and all the time he'd spent with us. In my written review I give 5 stars for the customer service due to the internet sale representatives and Terry for being so attentive and one star (because that's the lowest rating) for not even considering negotiating in any way, creative or otherwise.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 16, 2017
Jim Wolfe was a great salesman and I wish I could have done further business with him. Even though I didn't buy a car from him this time doesn't mean I won't look to him in the future.
Is this review helpful? Yes | No
May 4, 2017
Yes, very proactive about contacting me
Is this review helpful? Yes | No
Apr 22, 2017
The salesperson came up with far more information than I expected on the vehicle. The exterior and interior color schemes are not to my liking or I would have pursued serious negotiations with them.
Is this review helpful? Yes | No
Apr 15, 2017
dealer did reespond but no follow up after I explained that I ive 120 miles away and was interested in a specific aurtomobile that was no longer avaialble--- no follow up since
Is this review helpful? Yes | No
Mar 19, 2017
contacted me within 24 hours, ready to answer any questions I might have.
Is this review helpful? Yes | No
Feb 19, 2017
Amsharwick
I almost bought from them. They were very straight up, but I bought close to home.
Is this review helpful? Yes | No
Feb 16, 2017
Can't get together on price. Otherwise, ok experience.
Is this review helpful? Yes | No
Feb 2, 2017
Very responsive and friendly. Great price for the car, so it sold quickly. Too bad for me, however my experinice was very good.
Is this review helpful? Yes | No
Jan 30, 2017
just fine
Is this review helpful? Yes | No
Jan 17, 2017
I found my vette at Lavery and in the process of purchasing it. I love the dealership and plan to do business with them. I like the way they are organized
Is this review helpful? Yes | No
Jan 15, 2017
Great salesperson
Is this review helpful? Yes | No
Jan 9, 2017
Pleasant and Mark was easy to work with.
Is this review helpful? Yes | No
Jan 4, 2017
Good response.
Is this review helpful? Yes | No
Dec 28, 2016
very good
Is this review helpful? Yes | No
Dec 6, 2016
Purchased this car from them. They were great to deal with didn't play any games and there was one error on the documents that we signed for the car. But upon coming back in to sign the corrected document they did not make me wait very long at all.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 2, 2016
Very helpful, nice people.
Is this review helpful? Yes | No
Nov 28, 2016
They Responded Quickly W/The Info I Requested. However The Price & Mileage Were Higher Than I Expected??
1 of 1 people found this review helpful.
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Nov 27, 2016
Car that they advertised wasn't even there. Then they tried to sell me something else.
Is this review helpful? Yes | No
Nov 19, 2016
They contacted me quickly and told me what the vehicle was used for. She told me there were no back seat in the vehicle before wasting my time & I appreciate that!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 11, 2016
Good experience. Sales lady answered my Questions and listened to what I said.
1 of 1 people found this review helpful.
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Oct 26, 2016
they had listed as "clean title" we went back and forth on price, finally we settled on price and I was ready to go buy and they tell me it has a "branded Title" LEMON , the car is branded a lemon? thanks for wasting my time and telling me at the last minute!
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Oct 25, 2016
Great comunication
1 of 1 people found this review helpful.
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Oct 18, 2016
Bought the car
1 of 1 people found this review helpful.
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Sep 13, 2016
Ramineni
nice great reponse
1 of 3 people found this review helpful.
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Aug 25, 2016
Great experience! Mark Eberling is a great person to work with!
2 of 2 people found this review helpful.
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Aug 8, 2016
Very responsive and helpful
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 29, 2016
Quick to respond and follow up! Very friendly and helpful.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 28, 2016
Contaxted me innediately, great sales people.
1 of 1 people found this review helpful.
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Jul 23, 2016
They contacted me right away
1 of 1 people found this review helpful.
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Jul 10, 2016
A solid response, unfortunately the vehicle has an ugly history report so I wasn't interested in it further. However, the dealership was very upfront and honest. I would work with them again without question.
2 of 2 people found this review helpful.
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Jun 30, 2016
Mikesinniger
good
0 of 1 people found this review helpful.
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Apr 28, 2016
They were very helpful
1 of 1 people found this review helpful.
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Apr 27, 2016
friendly e mailed quick back to me but the truck was all ready sold .still keeping in touch
0 of 1 people found this review helpful.
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Apr 25, 2016
The sales staff were very nice and efficient. I was able to have my vehicle of choice taking to the service shop that I'm comfortable with for a pre-purchase analysis. Amy was great, she went through every in good detail. Hats offs to the Lavery bunch ! Thanks
0 of 1 people found this review helpful.
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Apr 18, 2016
Great
Is this review helpful? Yes | No
Apr 9, 2016
excellent dealership. Took less than an a hour to get out the door in my car
Is this review helpful? Yes | No
Apr 8, 2016
I really like Sarah! She makes talking about cars feel less intimidating!
Is this review helpful? Yes | No
Mar 30, 2016
Overall good experience.
Is this review helpful? Yes | No
Mar 25, 2016
We were in touch through emails and phone calls. The price for their car was too high for the condition it was in.
Is this review helpful? Yes | No
Mar 15, 2016
marty9511
Dealer responded with info
Is this review helpful? Yes | No
Feb 27, 2016
great
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2016
Contacted me in a timely manner.
Is this review helpful? Yes | No
Feb 15, 2016
Responds well to inquiries
Is this review helpful? Yes | No
Feb 1, 2016
Vehicle was gone to auction. Then told me it sold at auction. Pics are not actual vehicles sooo not helpful
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 30, 2016
Very good
Is this review helpful? Yes | No
Jan 13, 2016
Nice place. The people were all nice. I think they were fair.
Is this review helpful? Yes | No
Jan 12, 2016
No follow through on my request for info on Lemon Law return car. I was ready to buy but wanted to see any WRITTEN reassurance GM would warranty the $72k Lemon Law car. After several contacts they just faded away. Guess that was too difficult for them.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 6, 2016
Very friendly
Is this review helpful? Yes | No
Dec 22, 2015
Never contacted them. But the pictures were nice.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 19, 2015
Very nice to deal with
Is this review helpful? Yes | No
Dec 6, 2015
Excellent
Is this review helpful? Yes | No
Nov 25, 2015
Good service.
Is this review helpful? Yes | No
Oct 31, 2015
Car was already sold but the dealer followed up with other potential options....wasn't what I was looking for but I appreciated their follow up.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 30, 2015
Quick response.
Is this review helpful? Yes | No
Oct 26, 2015
They provided very timely and thorough information.
Is this review helpful? Yes | No
Oct 26, 2015
dealer responded. car already sold
Is this review helpful? Yes | No
Read 28 old reviews
Sep 22, 2015
Excellent
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 23, 2015
I was looking for a lower mileage jeep,found this one at a Lavery,contacted the dealer and was later contacted and told the vehicle had been sold. It saved me a trip of at least 1 and a half hours.very courteous.I since found a vehicle,but will contact them again when I need a new car
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 9, 2015
Dealer did not disclose paint and body damage to their vehicle after having given me an extremely low trade-in amount on mine. I found out by having local acquaintances inspect the vehicle for me. Buyer beware.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 13, 2015
My experience with Lavery was great, didn't pressure me and everyone treated me great. Great staff and customer service!
Is this review helpful? Yes | No
Jan 31, 2015
oscarsteague
This has been the best car experience I've ever had.
Is this review helpful? Yes | No
Jan 3, 2015
I felt they could have worked on the price better.
Is this review helpful? Yes | No
Dec 31, 2014
The salesperson, Craig, was nice. But his sales manager was not and was not interested in negotiating or providing great customer service. It it doubtful I will buy a car there ever again.
1 of 1 people found this review helpful.
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Sep 18, 2014
Braindead50
Unfortunately the was sold that night
Is this review helpful? Yes | No
Jun 1, 2014
I would rate 0 if possible. A trip to the dealership more than a week ago at which time we were told it was in transit and would be at the dealership in about 2 days. The following day, received a message that in fact, the vehicle was being used as a courtesy vehicle with no known date of availability for sale. We were welcomed to come to the dearlership again to look for something else and advised that this particular vehicle's availability was unknown. Continuing this advertisement on your website would seem to be somewhat disingenuous, would it not?
Is this review helpful? Yes | No
Mar 24, 2014
exceptionally great
Is this review helpful? Yes | No
Mar 17, 2014
ProBowie
Great to work with.
Is this review helpful? Yes | No
Mar 9, 2014
The buying experience was good. It took a little longer to get the vehicle to my door than I had anticipated. The only thing that did not go as it should was that they ran the wrong financing option , from Road Loans through and I was hit with a little higher interest rate than the option I had chosen. Rather than have to redo the financing, I chose to let the deal go as it was, because my wife was using a rental, and I would re-finance the vehicle after we got the car in our possession. Other than this little mistake, I was satisfied..
Is this review helpful? Yes | No
Oct 17, 2013
They were great i had to drive 3 hours to go look at the truck, and when i got there it was ready to go with gas. Finished all the paper work, on the truck and was out in a hour , GREAT JOB!!!!
Is this review helpful? Yes | No
Sep 5, 2013
I met Amy at Lavery Chev. and was told the car I hoped to see had been sold the previous day. We were in Alliance for other reasons and just dropped in. Amy was very courteous and took down the details of what we want to find. No bad vibes in this. We did get e-mail response the next day after the visit.
Is this review helpful? Yes | No
Aug 20, 2013
Would have been 5 stars but I needed to make the 100 mile trip twice to make the buy. Otherwise, great car and great salesperson Mark! Thank you.
Is this review helpful? Yes | No
Aug 3, 2013
Friendly staff. Stereotypical old school haggling and lowballing tactics. My reacquired Volt was handed to me with quarter tank of gas and no charged electric system. "We don't (full tank, charged electric system) do that for used cars."
Is this review helpful? Yes | No
Jul 7, 2013
as far as car buying goes ,it was'nt to painful.courteous and professional. only gripe it took too long to prep/detail the car after the sale.
Is this review helpful? Yes | No
Jun 15, 2013
best customer service ever! Drove 2 hours to get there and would do it all over again! Dave Sherman Internet manager set everything up over phone, when we arrived everything was ready to go! Travis and Dave helped us there and got a great deal! Everyone was so friendly and the car is awesome! Highly recommended!!!
Is this review helpful? Yes | No
Jun 14, 2013
Great costumer service. Salesman continued to follow up, as they should, but was very respectful of my time.
Is this review helpful? Yes | No
Jun 14, 2013
Missy was helpful from beginning to end!
Is this review helpful? Yes | No
Jun 4, 2013
Mark Brigham is awesome to work with.he has gone way out his way to meet all of our needs.
Is this review helpful? Yes | No
Dec 17, 2012
Tolleson
5
Fallowed up and was willing to fallow through.
Is this review helpful? Yes | No
Nov 8, 2012
Polite, helpful and friendly.
Is this review helpful? Yes | No
Aug 2, 2012
The internet sales staff at Lavery Chevrolet is quite helpful and very friendly. They were very knowledgeable about vehicles that might fit my needs and they had an inventory of cars available that were good ones to consider. It was an excellent experience working with them.
Is this review helpful? Yes | No
Jul 31, 2012
good dealer called and kept me informed
Is this review helpful? Yes | No
May 7, 2012
very nice experience, treated very well.
Is this review helpful? Yes | No
Apr 4, 2012
Not a good experience with this dealer. Car I was interested in was sold before I could get there (same Day). Hardline on pricing , would not move on their price or my trade -in.
Is this review helpful? Yes | No
Jan 19, 2012
I purchased a 2007 Chevy 2500 HD from this dealer who assured me of their familiarity with internet purchases and all of the logistics that go along with them. Prior to purchasing the vehicle I paid $850 dollars to have the truck shipped around 12/28/2011. It is now 1/19/2011 and they called to inform me that the vehicle has been loaded for transport in OHIO and will delivered to Dallas, TX by monday 1/23/2012. They also informed me that because the truck has been sitting at the dealership for so long the battery went dead and wouldnt start so they had to jump the vehicle to get it loaded. I have been sitting around waiting for a confirmation from their "trusted shipping company" since they called on 1/5/2012 to tell us that they had received the paperwork and that they usually pick the vehicle up in a period of 7-10 days. They did not. After repeated phone calls to both the salesman and the shipping company I finally called the manager of the dealership who then located another shipping company and within an hour had confirmation that the truck would be shipped the next day (today 1/19/2012). I had to pay an extra $50 dollars for this service to "sweeten the pot" as it was referred to. Very poor service very poor communication.
Is this review helpful? Yes | No

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