Clay Cooley Hyundai of Rockwall

1540 E Interstate 30
Rockwall, TX 75087

Map & Directions

http://www.rockwallhyundai.com

Sales: (972) 853-8923

Service: (972) 853-9797

Today 8:30 AM - 9:00 PM (Open Now)

Show business hours

Inventory
Sales Reviews (31)

Add Your Review

All reviewers have been verified to have contacted this dealer – Learn More

Sep 20, 2019

KSByous

Everyone was polite. However, we arrived to find very noticeable damage that was not disclosed & not in the pictures. The vehicle also didn't have all the options listed in the AD. We told them up front we would be paying CASH. Once we saw the damage we said we wouldn't pay the asking price. They determined that one of their detailing staff likely caused the damages AFTER listing the vehicle (noticeable encounter with a yellow pole). The sales rep asked his manager if they'd come down on the price. We were told no, & that it was priced for auction & they were "FIRM" on the price. My husband and I left, & bought a SUV elsewhere, with no damage, less miles and for $2500 less. They end up calling 2 days later with "Good News" & offered to sell this vehicle to us for $7000 & then called again asking if we wanted it. They had us there with cash & refused the sale & expect us to come back? Car sales can be shady as it is, a customer needs to at least feel they're being treated fairl

2 people found this review helpful.

Mark helpful

Response from current dealership:

We would like to apologize for the photos not depicting the damage on the vehicle, and the back and forth on the price; making it a haggling experience for you and your husband. We strive to be as transparent as possible, and provide each guest that walks into the door a great experience, and would like to sincerely apologize that you did not receive that.

Jul 16, 2019

Kenneth

I felt like i got a great deal and they did everything they said they would!

Mark helpful

May 24, 2019

GuruVJN8B

Clay Cooley dealership has been very helpful!!!!

Mark helpful

May 10, 2019

Melinda

Worst experience I've ever had! Finance office messed up paperwork and they sold the car I wanted out from under me. Kept trying to get me to buy something else for more money and hit my credit excessively. STAY AWAY!

4 people found this review helpful.

Mark helpful

Apr 10, 2019

Satisfied Customer

We bought the car! Great experience! Will be a future customer!

Mark helpful

Response from current dealership:

Thanks for your review! We are thrilled to hear that you had such a great car buying experience and hope to see you back soon! - Micah B.

Mar 27, 2019

Nate

Customer service was very good from start to finish. Would definitely buy from them again.

Mark helpful

Mar 24, 2019

Shoppastyle

Super customer service!

Mark helpful

Mar 14, 2019

Melissa

Clay was very helpful and excellent communication when helping me!

Mark helpful

Mar 12, 2019

Megan

Was told the car was there. Drove my 3 mo old there with me to find out it was sold, thr prople were “signing the papers.” I’d been texting the guy all day because I was coming from out of town. Disappointing.

1 people found this review helpful.

Mark helpful

Feb 28, 2019

jfintexas

Dealer was responsive. They followed up on our vehicle inquiry. We decided to go with another make and model. All the best, Clay Cooley!

Mark helpful

Response from current dealership:

Thank you for the positive feedback! We are glad to hear that we could provide you with a 5-star experience. Let us know if there is anything else that we can help with in the future! - Brittany Carpenter

Dec 28, 2018

dlttrain

Refused to provide any pricing even though the website clearly has links, both email and text, for that information. So i went to another dealer that provided me all the information I needed and agreed pricing before I came in and purchased the vehicle.

2 people found this review helpful.

Mark helpful

Dec 18, 2018

Squirtstr8

Yes they contacted me with information on the truck! They we're very courteous and informative! But they were to far for me to visit on such short notice.

Mark helpful

Response from current dealership:

Thank you for your review! We are pleased to hear you had such a pleasant experience with our team. We hope to see you in soon!

Dec 5, 2018

Sandra

Very courteous and friendly. Went the extra mile to get us in the car we wanted.

Mark helpful

Response from current dealership:

Thank you for the excellent review, Sandra! One of our goals is to match the right car to the right customer, and we’re happy to hear that our team went the extra mile to do that for you. Enjoy your new car! - Brittany Carpenter

Dec 3, 2018

Frank

Nice experience with salesman, sales manager, and finance. Everything went smoothly!

Mark helpful

Response from current dealership:

Thanks for your review, Frank! We are pleased to hear that you had such a smooth experience with our team. We hope to see you again soon! - Brittany C.

Nov 24, 2018

Randall

The dealer was great, but there was a miscommunication. I was interested in the 2018 as shown here, but he sent me the options for a 2017.

Mark helpful

Response from current dealership:

Randall, thanks for your feedback. I'm glad you had a pleasant experience with us, but I am sorry to hear that you did not get the information you were looking for. If I can help you answer any further questions, please contact me at bcarpenter@comeseeclay.com. - Brittany C.

Oct 5, 2018

Sandra

Not so good they sold the car last night i was told about 10pm after my sales person had left to go home. I was scheduled to meet my salesperson this morning financing and everything was approved i arrived early driving from Venus Texas to Rockwall just to be told they had sold the car and no apology. The salesman tried to sale me a different car I was not interested.

2 people found this review helpful.

Mark helpful

Sep 12, 2018

LGT07

Buyer Beware! The internet sales manager, Kayla, contacted very quickly and was given incising information with trade in value, she proposed a deal with a out the door price as long as we finance with them and gave us an appointment on Friday. We drove the 1 1/2 hour trip arrived and the sales associate, Thomas, didn't know we were coming, but was very welcoming. viewed the vehicle. It had a couple issues that the salesman addressed would be fixed or checked on before we left if we choose to purchase. We unforgettably had to do the whole "haggle" experience with the assistant manager, Zack, whenever we held our ground on what we were told we could get on email and showed proof from both trade in value and price of the car that was up $2,500 more than presented online. The car was taken back to detail and fix the issues addressed. Two seemed fixed on the spot and they were checking on one more. We then signed paperwork and was assured we would hear about the third repair and have not.

2 people found this review helpful.

Mark helpful

Response from current dealership:

I’m glad to hear about the follow-up from Kayla and that you were well-received and taken care of when you recently visited us. Please contact me at deaston@comeseeclay.com so that I can look into this situation further with you. Thank you, Danny Easton.

Jul 23, 2018

Guru53DYB

Good

Mark helpful

Jun 29, 2018

Leonardo

I walk in to the dealer and they request me to fill a form and give them my driver license, then made me wait for more than 30 minutes. at this point I just said please give me my driver license I have to go, that´s when they bring the car. They car looks fine but the driver seat was broken and could not be pushed back in order to sit in the car so I was not able to test drive the car. I went back to the office and told them I like the car but I can not drive it because the seat is broken. they person went inside the office and back and told me, "well sir if you want the car you have to pay for the repair of the driver seat" and I told him but I have not been able to drive it how i would buy a car I can not drive?????? the salesman said well that is our position!!!!

2 people found this review helpful.

Mark helpful

Response from current dealership:

Leonardo, I am sorry to hear that your sales visit wasn’t what you expected. I want to work with you to turn this around and make it right. Please contact me, Danny Easton, at deaston@comeseeclay.com so that I can look into this with you.

Jun 25, 2018

GuruW5QFT

Good staff.

Mark helpful

Response from current dealership:

Thank you for taking the time to leave this review for us! If there is anything else we can help with, please let us know! - Danny Easton

Jun 12, 2018

Natalie

Best customer service I've ever seen from a car dealership. JC is awesome!

1 people found this review helpful.

Mark helpful

Response from current dealership:

Thank you for the kind words! JC will appreciate the shoutout as well. Please let us know how we can be of service again in the future. Danny Easton

Jun 8, 2018

Don

Salesman followed up politely and timely...Hunter

Mark helpful

Response from current dealership:

Thanks for sharing your experience and leaving a five-star rating! We're thrilled that you had a great buying experience with us! - Danny Easton

Jun 4, 2018

Willie

Dealer contacted me but they wanted to add over $ 1,000 on a prep fee. Found same vehicle certified and no crazy fee. Once you go they will give you the price but when it was time to sign that's when I seen all there hidden fees shm

1 people found this review helpful.

Mark helpful

Response from current dealership:

Thank you for your honest feedback, Willie. I am sorry if you were unhappy with some of the fees or if our finance team didn’t explain everything clearly. Please contact me at deaston@comeseeclay.com so that I can work with you to turn this around. Thank you, Danny Easton.

Jun 2, 2018

Bryan

They were very helpful, and Dillon took care of everything for us!

Mark helpful

Response from current dealership:

That's great to hear, Bryan! Thanks for taking the time to leave us such an excellent rating and review. You were in great hands with Dillon, and I'm glad you enjoyed your visit. Come see us again soon! - Danny Easton

May 28, 2018

Volvoseeker

I am looking to buy after June 1st so I haven't called back yet but was promptly contacted y a sales person..

Mark helpful

Response from current dealership:

Thank you for the review! We hope we have the chance to work with you soon!

Apr 12, 2018

jzerangue

I probably would have bought from them, but one vehicle sold to someone else before we decided, and the other was transferred to another dealership even though we were planning to go back the next morning. They sent info about two other vehicles but never responded to my inquiry about making sure they would be on the lot when I went back, so I bought from a different dealer. I would consider purchasing from them when we're in the market again though.

Mark helpful

Response from current dealership:

Hi, thank you for taking the time to share your feedback. We appreciate you considering us, and we hope to have the opportunity to work with you in the future. We look forward to seeing you again! - Danny Easton

Apr 7, 2018

Jack

Good follow up

Mark helpful

Response from current dealership:

Thank you for the 5-star review, Jack! We appreciate you choosing us and look forward to working with you again in the future. If there is anything else we can do for you in the future, please let us know. Thank you again - Danny Easton

Feb 7, 2018

Laura

Very Friendly

Mark helpful

Jan 24, 2018

McCoskey

3-4 different people have contacted me since the initial inquiry. Very consistent.

Mark helpful

Response from current dealership:

We're glad to see you've enjoyed the experience you've had so far! If there's anything you need or have questions about, please don't hesitate to reach out to us and we'll be happy to help. Thank you! -Skipper Johnson

Jan 9, 2018

McAllister5

Purchased a different car as the 14 Camry was not available. Smooth process. Will definitely consider shopping here again for next car.

Mark helpful

Response from current dealership:

Thanks so much for the 5-star review! I am glad to hear that we were able to get you into a car you were satisfied with. We look forward to seeing you again in the future! - Justin Lines

Nov 14, 2017

Terri

Yes they sent an email stating we could do the entire deal through email. They would drive the car to my location; for my test drive, etc. But, when I called, they wanted to set an appointment. Could not speak to me about the cart and sold before I could make the appointment.

1 people found this review helpful.

Mark helpful

Read 17 old reviews

Aug 27, 2017

Jenzyoga

Responsive just had a change of mind.

Mark helpful

Response from current dealership:

We appreciate you taking the time to leave a 5-star review regardless!

Aug 26, 2017

Arthur

They were prompt, responded on a Sunday, impressive.

Mark helpful

Response from current dealership:

Arthur, thank you for choosing us at Clay Cooley Hyundai of Rockwall! We are happy that you had a prompt message from us and that you had an overall good experience working with us! We hope that you will choose us again in the future for all of your vehicle needs!

Jul 28, 2017

Charles

After initial contact, the salesperson hasn't communicated any additional information as requested.

Mark helpful

Jul 11, 2017

Colin

I found this car on CarGurus but it was located about an hour from my home. I contacted the dealer and a person there offered to have the car driven to my home for me to see it. What follows is my last email to the dealerships contact person: I've heard from a couple of your sales guys and haven't been overly impressed with the level of service Cooley Hyundai is putting out. Yesterday's sales guy called me at around 830pm which I missed because I don't interrupt family time that late for business and today's person first asked me to meet him1/2 way between your lot and my home which isn't what I was offered and then he said he would have to discuss whether or not he could come to my house and never called back. In the time all of this has taken I have found a similar car at a separate dealership with less miles for 2k below your price. My preference is with your car as it is a year newer but thought I would bring this to your attention. Thank you, Colin

1 people found this review helpful.

Mark helpful

May 28, 2017

bobobear

Called back quickly very nice

Mark helpful

May 23, 2017

Clayton

Dealer was pretty easy to work with and was very well priced. Only issues we had were a discrepancy between the initial pricing sheet and the final pricing agreement due to some left out fees, which was somewhat frustrating. As with all dealers, it was a little slower than expected even when we knew exactly what we wanted because they have to take you through the whole insurance and additional warranty discussion regardless. I would give them 3.5 stars.

1 people found this review helpful.

Mark helpful

Response from current dealership:

Thank you for sharing this, Clayton, as it's important for us to know where and how we can improve our sales processes for our guests. We're pleased to see that everything was completely taken care of and to see you satisfied with your new purchase. Congratulations and we hope to help you again in the future!
- Justin Lines

Dec 22, 2016

Kristi

The dealer listened to what I wanted and met my needs for a new car. Young Hyundai Rockwall treated me fairly and made the process easy without the sales pressure I have received at other dealerships. I would do business with them in the future. I liked the friendly atmosphere.

1 people found this review helpful.

Mark helpful

Dec 4, 2016

John

Quick to respond yet a bit impersonal.

0 people found this review helpful.

Mark helpful

Oct 14, 2016

Tammy

Did my research to get this car, salesman was nice, salesmanager would not deal or give any on prices. Had the price not been already good and I wanted the vehicle, I would not have delt with them at all. Basically handed them my trade..

1 people found this review helpful.

Mark helpful

Oct 9, 2016

ejdicki

Friendly dealer

Mark helpful

Jun 18, 2016

Erica

Horrible, the sales rep was super sweet and made me feel at home. But the finance department just jerked me around. I left the dealer knowing I probably wouldn't get the car, but the finance agent said he would call me the following Monday when we had time to work on it. I never received a call, and I'm 100% I gave them the correct contact information

2 people found this review helpful.

Mark helpful

Oct 28, 2015

Frank

Responsive, consistent, listens and performs. Mike and Frank doing thier job well!

Mark helpful

Oct 27, 2015

Francisco

Very unprofessional and rude sales person's

1 people found this review helpful.

Mark helpful

Apr 14, 2014

Brian

The car had several minor issues that I am still awaiting resolution.

Mark helpful

Mar 17, 2014

zahir

Fantastic

Mark helpful

Dec 5, 2013

kim

great experience. everyone was super-friendly and easy to work with!

Mark helpful

Dec 20, 2012

mohmmadkato

very good and they are helpful

Mark helpful

Freeman Mazda Hyundai - 18 listings

1800 E Airport Fwy Irving, TX 75062

1 review

Enthusiast Motorcars

3305 Main St Rowlett, TX 75088

2 reviews

BJR Auto Sales

4019 N Highway 78 Wylie, TX 75098

1 review

L & D Automotive

940 Highway 78 Lavon, TX 75166

2 reviews

Huffines Hyundai McKinney - 192 listings

1301 North Central Expressway McKinney, TX 75070

15 reviews

Freeman Hyundai Mazda - 595 listings

1800 E. Airport Fwy. Irving, TX 75062

54 reviews

Eckert Hyundai Inc - 319 listings

4011 S Interstate 35 E Denton, TX 76210

33 reviews

Bob Stallings Hyundai - 342 listings

39444 LBJ Fwy S Dallas, TX 75232

29 reviews

Vandergriff Hyundai - 459 listings

1120 West Interstate 20 Arlington, TX 76017

102 reviews

Van Hyundai - 313 listings

1301 South Interstate 35E Carrollton, TX 75006

56 reviews

Greenville Hyundai - 191 listings

7311 I-30 Greenville, TX 75402

12 reviews

AutoNation Hyundai North Richland Hills - 246 listings

7724 Ne Loop 820 Ft Worth, TX 76180

11 reviews

Fenton Hyundai

16230 Lyndon B Johnson Fwy Mesquite, TX 75150

32 reviews

Huffines Hyundai Plano - 398 listings

909 Coit Road Plano, TX 75075

Randall Noe Hyundai - 125 listings

1608 West Moore Terrell, TX 75160

Used Ford F-150

4,443 Great Deals out of 244,690 listings starting at $1,250

Used Ford F-250 Super Duty

881 Great Deals out of 47,133 listings starting at $2,995

Used Chevrolet Silverado 1500

3,738 Great Deals out of 161,100 listings starting at $700

Used Chevrolet Silverado 2500HD

639 Great Deals out of 34,389 listings starting at $2,995

Used Ram 1500

2,521 Great Deals out of 153,706 listings starting at $2,995

Used Ram 2500

511 Great Deals out of 40,315 listings starting at $4,995

Used Toyota RAV4

1,498 Great Deals out of 67,623 listings starting at $1,750

Used Nissan Rogue

1,582 Great Deals out of 78,176 listings starting at $900

Used Toyota Camry

1,320 Great Deals out of 73,247 listings starting at $995

Used Honda CR-V

1,350 Great Deals out of 97,804 listings starting at $1,999

Used Honda Civic

871 Great Deals out of 58,522 listings starting at $1,288

Used Toyota Corolla

1,376 Great Deals out of 61,807 listings starting at $800

Used Honda Accord

1,164 Great Deals out of 69,747 listings starting at $1,100

Used Ford Escape

2,062 Great Deals out of 82,323 listings starting at $1,299

Used Chevrolet Equinox

1,950 Great Deals out of 100,610 listings starting at $1,795

Clay Cooley Hyundai of Rockwall

Clay Cooley Hyundai of Rockwall

Loading...

Filter Results

Price

Financing

Mileage

Delivery

Make/Model/Trim

Days on Market

Recent Listings

Vehicle History

Hide vehicles with:

Photos

Fuel Economy

Price Drops

Text Search

Saved Search: Clay Cooley Hyundai of Rockwall

2016 Hyundai Tucson 1.6T Limited AWD Used Cars in Rockwall, TX 75087

2017 Toyota Highlander Limited Platinum AWD Used Cars in Rockwall, TX 75087

2014 Toyota Tundra Limited CrewMax 5.7L FFV 4WD Used Cars in Rockwall, TX 75087

2017 Chevrolet Suburban 1500 Premier RWD Used Cars in Rockwall, TX 75087

2016 Toyota Highlander Limited Used Cars in Rockwall, TX 75087

2016 Ford Mustang EcoBoost Premium Convertible RWD Used Cars in Rockwall, TX 75087

2016 Hyundai Tucson 1.6T Limited FWD Used Cars in Rockwall, TX 75087

2017 GMC Acadia Denali AWD Used Cars in Rockwall, TX 75087

2017 Chevrolet Silverado 1500 LTZ Crew Cab RWD Used Cars in Rockwall, TX 75087

2018 Mazda CX-9 Touring Used Cars in Rockwall, TX 75087

2015 Honda Odyssey Touring Elite FWD Used Cars in Rockwall, TX 75087

2018 Cadillac ATS 3.6L Premium Luxury RWD Used Cars in Rockwall, TX 75087

2015 Toyota Highlander XLE Used Cars in Rockwall, TX 75087

2017 Toyota Camry SE Used Cars in Rockwall, TX 75087

2016 Chevrolet Camaro 1LT Coupe RWD Used Cars in Rockwall, TX 75087

Filter your search criteria!

Other Nearby Dealers

Popular Used Cars

ZIP
Radius

ZIP
Radius