Chatham Parkway Subaru

Sales: (912) 330-2404 Service: (912) 443-4425

Today 9:00 AM - 7:00 PM (Closed Now)
Show business hours

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Dealer Details

Chatham Parkway Subaru

11 reviews
Today 9:00 AM - 7:00 PM (Closed Now)

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Jun 2, 2019
The car was as advertised and the dealership could not have been any easier to work with. Purchased the car and we are enjoying it immensely.
Is this review helpful? Yes | No
Jun 3, 2019
Response from current dealership:
Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future.
Best wishes,
Chatham Parkway Subaru
May 16, 2019
Staff were friendly and attentive
Is this review helpful? Yes | No
May 19, 2019
Response from current dealership:
Jane, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Chatham Parkway Subaru!
Apr 25, 2019
Sales person was great ... she was Hands on through the whole process I will recommend this dealership to anyone who’s in the market
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Apr 30, 2019
Response from current dealership:
Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!
Jan 15, 2019
They answer all the questions I had about the car
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Feb 15, 2019
Response from current dealership:
Hi Miranda! We're so happy we were able to answer all your questions. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dec 20, 2018
Went to test drive the car and something was wrong with the front end. They sent it to the shop and told me that they would keep me updated on what was going on. Almost a week later, I still have not heard a word!
2 of 2 people found this review helpful.
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Nov 13, 2018
Professional. Reliable. Very good customer support. Awaiting to finalize deal today
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Oct 9, 2018
Very helpful, didn't waste my time . No pressure.
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Sep 22, 2018
The Impreza was originally posted on CarGurus for $17,994. I went in for a test drive, and was working with Jimmy. Jimmy didn't budge from the quoted rate while we were at the dealership (wouldn't even talk to a manager), telling me that that Subarus have a high resale value, etc. However, 2 hours later I got an email from CarGurus saying the price dropped to $16,945. Jimmy never followed up with me. I don’t appreciate being lied to, and did not buy a car from this dealership.
5 of 5 people found this review helpful.
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Aug 14, 2018
Bought the car! The sales person was quick to respond and double checked the accuracy of the listing for me, including on site photos. Internet sales mgr and all other support team were great to work with...
0 of 1 people found this review helpful.
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Apr 25, 2018
No issues, they promptly contacted me and answered my questions.
0 of 1 people found this review helpful.
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Mar 4, 2018
They respond quickly but I had a change of plans....
0 of 2 people found this review helpful.
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Nov 22, 2017
I looked for the vehicle I was interested in and could not find it. The sales person I had contacted was busy with another customer. When they finally sent someone to help me, who by the way was a nice guy, he couldn't find the car either, had to go inside, only to find that the car was in the shop with a cracked radiator. It was supposed to be ready by Monday but I haven't heard back from them. Overall, not a satisfactory experience, and I probably will not shop there again.
4 of 5 people found this review helpful.
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Nov 10, 2017
Vehicle has vibration issues while driving. Told it was because It has suspension lift and tires and that it was normal....asked to have tires balance before considering buying it. Told that’d have to be added to price. Weren’t proactive in fixing vehicle at all. Wouldn’t buy that truck and will never go back.
6 of 7 people found this review helpful.
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Oct 24, 2017
The dealer responded, but I was unimpressed with their response. The CarGurus listing said the car I was asking about had been in one accident, so I just asked for information on that. The dealer sent a very short response where they disputed that the vehicle had been in an accident, told me they were selling at that exact moment, and didn't offer any other assistance.
9 of 9 people found this review helpful.
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Mar 13, 2017
This dealership's Internet sales person sounded offended and impatient when I was unable to schedule a specific time for an appointment. When he said he would be absent the following day when I expected to come by to see the car I asked if he could give me the name of another sales person to see in his absence and he failed to reply. Ultimately, he told me the car I had intended to purchase had been sold because I was too slow in my response.
11 of 11 people found this review helpful.
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Mar 11, 2016
Didn't contact me when I reached out to inquire about the car, and I was sent an email saying the car had been sold but when I called the dealership it was still there
8 of 8 people found this review helpful.
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Mar 17, 2016
Response from current dealership:
We apologize for the miscommunication that has transpired between inventory management an if there is anything that we can do to assist you in overcoming the situation at hand we want to make ourselves available to accommodate you on behalf of Chatham Parkway Subaru
Dec 1, 2015
Awesome! Very friendly and super helpful! Marquis was excellent!
3 of 5 people found this review helpful.
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Sep 7, 2014
Tried to contact me but I had already found a car
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Apr 22, 2014
First time ever goin to a dealer
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Mar 2, 2014
Marquis was very responsive and helpful during my shopping experience. The dealership offered me a great deal on a trade, however I decided to simply keep what I have, which isn't a bad option at all. Thanks Marquis!
1 of 1 people found this review helpful.
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Feb 21, 2014
My salesman was Marquis and he was a tremendous help. Sold me my car with no problems. Everything was excellent
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Sep 6, 2013
great job
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