Chatham Parkway Toyota

Express Lube, New Owner Events, Toyota Certified Collision Center, Rent A
Car, Parts Center, Fleet T.E.D. Dealer, Toyota Certified Used Vehicles

7 Park Of Commerce Way
Savannah, GA 31405

Sales: (912) 417-5514

Service: (888) 218-7558

Today 9:00 AM - 8:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 30, 2017
Guru5D7B6
Emailed at 9am asking if the vehicle was still available. They responded that it was still available. I sent an email asking to test drive it that evening. Later that evening I called to confirm the vehicle was still there and available. I was told yes it was. I arrived 45 minutes later and parked two cars down from THE EXACT VEHICLE near the front entrance. I asked for the salesman I had emailed and spoke to. He appeared and seemed a little off. He then proceeded to tell me that he had spent 30 minutes looking for the keys to the vehicle before discovering that it had been sold and had tried to call me before I arrived. I was disappointed but hey it happens. He said they had the same model, different year but more miles and $4,000 higher (strange wording if you're trying to sell me on it). I said no thank you and he was like no problem I'll call you if we get anything else similar in. My father in law thought it strange that the car was still there with no SOLD sign on it. I gave them the benefit of the doubt (maybe the buyer was finishing up paperwork and still there). The next morning I resumed my search. I went to their site directly to check out that other vehicle. Low and behold along with that other vehicle also listed was THE EXACT VEHICLE I HAD EMAILED AND CALLED AND SHOWN UP TO BUY ***NOW $4,000 HIGHER IN PRICE***. Same pics, same stock #, same vin#. I have screen shots of the original ad, the email from CarGurus about the price drop 1 day prior to contacting them and the email from them directly. It was removed from CarGurus and listed as not available. It was now on the CarFax car selling app as well at the higher price. It was not on CarFax before. I purchased my current car brand new from this dealership, overpriced extended warranty and all. I had my oil changes and maintenance there for 5 years. As a local, loyal customer, this was my experience. I won't be returning.
1 of 1 people found this review helpful.
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Nov 25, 2017
I was contacted immediately and provided all the information I was looking for. Very helpful and courteous! I will be buying from them when the time comes
0 of 1 people found this review helpful.
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Oct 10, 2017
GuruD7J2F
Excellent. Robin, our sales person went above and beyond. We drove to Savannah from Summerville, SC after work and she had everything organized and waiting. The car was clean , serviced. Great experience. Bravo!
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Sep 5, 2017
I was contacted by this dealer and went to the dealership several times but when arrived the auto wasn't at the sight, and wasn't shown the auto neither time; I didn't buy here, but sales was very responsive.
1 of 1 people found this review helpful.
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Aug 25, 2017
Very Prompt
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May 27, 2017
Wouldn't take photos of the interior of the car and post them or send them to me. I gave up asking after the 3rd time.
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Apr 24, 2017
Excellent communication with Mark so far.
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Apr 23, 2017
They said that the cars I contacted them about from your website were on their lot. I drove 50 miles and when I arrived a few hours later the sales man said they had been sold a couple of days earlier.
2 of 2 people found this review helpful.
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Apr 1, 2017
Mommie76
My experience was amazing, the salesman Kenya made me feel so great about buying this car. He answered all my questions. I've never had a better experience buying a car. Thank you Savannah Toyota and thank you Kenya.
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Nov 28, 2016
Notified me the next day. Great service!
1 of 1 people found this review helpful.
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Sep 12, 2016
I bought the car and we are very happy! Good Dealer and Erik ( The salesperson ) is the best! Very honest guy!
1 of 2 people found this review helpful.
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Aug 2, 2016
Great people. No Pressure. Answered all questions that I had.
1 of 1 people found this review helpful.
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Response from Chatham Parkway Toyota:

Thank you Carlos for your 5 star review! We will make sure we answer any questions that you may have in the future as well!
Jul 22, 2016
Responded right away.
1 of 1 people found this review helpful.
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Response from Chatham Parkway Toyota:

Thank you Nicole for your 5 star review! - Chatham Parkway Toyota (912) 231-2020
Jul 1, 2016
I received email communication from the dealership and they were very quick to answer all of my inquiries. I found them to be very helpful, and not pushy.
1 of 1 people found this review helpful.
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Jun 17, 2016
Speedy response!
1 of 1 people found this review helpful.
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Jun 12, 2016
Replied within 24 hrs. Although I was unable to get to Sav. Kelly was helpful and none aggressive. I'm hoping I can still do busy them.
1 of 1 people found this review helpful.
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May 11, 2016
Although I didn't travel to see the care, they were very responsive to my request.
1 of 1 people found this review helpful.
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May 9, 2016
Very positive
1 of 1 people found this review helpful.
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Apr 16, 2016
wolfrangerarj
Dealer did call but I found a Van with lower mileage at a lower price.
1 of 1 people found this review helpful.
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Feb 23, 2016
I had to email twice before receiving a response.
1 of 1 people found this review helpful.
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Response from Chatham Parkway Toyota:

We do apologize Angela a email was sent the first initial time to signify the specific vehicle being sold already but not yet took down off the feed the CarGurus has from our website not sure if it bounced off being that we only have a temporary email address for our customers when they initially show interest in a specific vehicle until contact is made but thanks for your review we appreciate so that we can continue to get better with our new partnership with CarGurus customers throughout our region of service provided.
Read 9 old reviews
Dec 10, 2015
They took several days to respond to my question s about the vehicle.
1 of 1 people found this review helpful.
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Dec 7, 2015
Great sales . Very helpful and not pushy,
1 of 1 people found this review helpful.
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Oct 25, 2015
Good follow up by sales rep Loan.
1 of 1 people found this review helpful.
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Sep 27, 2015
Car we were interested was suddenly either stolen or reposessed. But the lady was nice and worked with us on finding other deals that fit our budget and wasn't pushy or forceful.
1 of 1 people found this review helpful.
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Sep 7, 2015
The dealer just mailed. But never really called back to discuss the options inspite of me providing them with my phone numbers
1 of 1 people found this review helpful.
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Sep 6, 2015
Good
1 of 1 people found this review helpful.
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Nov 30, 2014
Average sales person, probably worn out with big weekend
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Jul 8, 2014
Very attentive
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Jan 29, 2014
Never received car fax. but customer service called several times. Thanks for everything. I am no longer looking for car.
Is this review helpful? Yes | No

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