Cadillac of Knoxville

10005 Parkside Dr
Knoxville, TN 37922

Sales: (865) 272-6316

Service: (866) 210-5807

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2015 Ford F-150 XLT SuperCrew Used Cars in Knoxville, TN 37922

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CarGurus IMV of $29,844

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Mileage: 32,143

Location: Knoxville, TN 37922

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Oxford White Description: Used 2015 Ford F-150 XLT SuperCrew for sale - $25,987, 32,143 miles with Bluetooth, Aluminum Wheels
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2010 Toyota Corolla Used Cars in Knoxville, TN 37922

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2016 GMC Acadia SLT AWD Used Cars in Knoxville, TN 37922

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CarGurus IMV of $30,381

Price: $26,997

Mileage: 42,620

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Average time on market: 50 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2016 GMC Acadia SLT AWD for sale - $26,997, 42,620 miles with Bluetooth, Leather Seats, Aluminum Wheels, Navigation System
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2017 Cadillac CTS 3.6L Luxury RWD Used Cars in Knoxville, TN 37922

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CarGurus IMV of $44,437

Price: $37,999

Mileage: 22,600

Location: Knoxville, TN 37922

Average time on market: 33 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Red Description: Used 2017 Cadillac CTS 3.6L Luxury RWD for sale - $37,999, 22,600 miles with Bluetooth, Navigation System, Sunroof/Moonroof
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2013 Chevrolet Equinox LT1 AWD Used Cars in Knoxville, TN 37922

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CarGurus IMV of $16,195

Price: $14,346

Mileage: 52,193

Location: Knoxville, TN 37922

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Champagne Silver Metallic Description: Used 2013 Chevrolet Equinox LT1 AWD for sale - $14,346, 52,193 miles with Navigation System, Aluminum Wheels
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2013 Jeep Compass Limited 4WD Used Cars in Knoxville, TN 37922

Great Deal
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CarGurus IMV of $16,821

Price: $14,987

Mileage: 33,261

Location: Knoxville, TN 37922

Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Deep Cherry Red Crystal Pear Description: Used 2013 Jeep Compass Limited 4WD for sale - $14,987, 33,261 miles with Leather Seats, Aluminum Wheels
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2009 Honda Accord EX-L V6 Used Cars in Knoxville, TN 37922

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CarGurus IMV of $12,060

Price: $9,994

Mileage: 62,529

Location: Knoxville, TN 37922

Average time on market: 20 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Green Description: Used 2009 Honda Accord EX-L V6 for sale - $9,994, 62,529 miles with Leather Seats, Sunroof/Moonroof
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2013 Cadillac XTS Premium FWD Used Cars in Knoxville, TN 37922

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CarGurus IMV of $19,687

Price: $16,995

Mileage: 91,260

Location: Knoxville, TN 37922

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Beige Description: Used 2013 Cadillac XTS Premium FWD for sale - $16,995, 91,260 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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2017 Ford Fiesta ST Used Cars in Knoxville, TN 37922

Good Deal
$2,147 BELOW
CarGurus IMV of $19,024

Price: $16,877

Mileage: 1,309

Location: Knoxville, TN 37922

Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Magnetic Metallic Description: Used 2017 Ford Fiesta ST for sale - $16,877, 1,309 miles with Bluetooth, Aluminum Wheels
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2016 Toyota Tacoma Double Cab V6 Limited 4WD Used Cars in Knoxville, TN 37922

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CarGurus IMV of $37,068

Price: $34,987

Mileage: 12,791

Location: Knoxville, TN 37922

Average time on market: 47 days Certified Pre-Owned: No Transmission: Automatic Color: Super White Description: Used 2016 Toyota Tacoma Double Cab V6 Limited 4WD for sale - $34,987, 12,791 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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2015 MINI Countryman S Used Cars in Knoxville, TN 37922

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CarGurus IMV of $20,628

Price: $18,587

Mileage: 35,003

Location: Knoxville, TN 37922

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2015 MINI Countryman S for sale - $18,587, 35,003 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels
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2016 GMC Acadia SLT Used Cars in Knoxville, TN 37922

Good Deal
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CarGurus IMV of $29,619

Price: $26,977

Mileage: 40,810

Location: Knoxville, TN 37922

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gold Description: Used 2016 GMC Acadia SLT for sale - $26,977, 40,810 miles with Bluetooth, Leather Seats, Aluminum Wheels, Navigation System
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2016 Honda Pilot EX Used Cars in Knoxville, TN 37922

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CarGurus IMV of $30,457

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Mileage: 13,682

Location: Knoxville, TN 37922

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Dark Cherry Pearl Description: Used 2016 Honda Pilot EX for sale - $28,777, 13,682 miles with Bluetooth, Aluminum Wheels
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2012 Cadillac CTS 3.0L Luxury RWD Used Cars in Knoxville, TN 37922

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CarGurus IMV of $14,803

Price: $13,238

Mileage: 76,443

Location: Knoxville, TN 37922

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Description: Used 2012 Cadillac CTS 3.0L Luxury RWD for sale - $13,238, 76,443 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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2016 Nissan Rogue S Used Cars in Knoxville, TN 37922

Good Deal
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CarGurus IMV of $19,514

Price: $17,999

Mileage: 11,669

Location: Knoxville, TN 37922

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Cayenne Red Description: Used 2016 Nissan Rogue S for sale - $17,999, 11,669 miles with Bluetooth, Steel Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 5, 2017
Were very promp in answering my questions
Is this review helpful? Yes | No

Response from Cadillac of Knoxville:

Thank you Beth! We hope we can earn your business!
Sep 21, 2017
trwhit901
Talk to Cory!!! He is the Man!!!!
Is this review helpful? Yes | No

Response from Cadillac of Knoxville:

Thank you! We appreciate the positive feedback!
Sep 9, 2017
Mr. Fleenor was excellent and not pushy whatsoever. They live up to their standard. It was a luxurious experience.
Is this review helpful? Yes | No

Response from Cadillac of Knoxville:

Thank you Samuel! We appreciate your positive feedback!
Sep 2, 2017
They don't have the car on the lot and said they would let us know when it would be available. It shouldn't take a week to get a vehicle back on the lot, If it s available.
Is this review helpful? Yes | No

Response from Cadillac of Knoxville:

Hello Karen, I apologize for your experience adn would like to rectify if we can? What vehicle are you inquiring about? I would be happy to help if I can!
Jul 31, 2017
Excellent! Very professional.
Is this review helpful? Yes | No

Response from Cadillac of Knoxville:

Thank you Gaylord for your kind words and score. We appreciate you reaching out to us and hope we can earn your business in the future!
Jul 28, 2017
Very nice and friendly people at this dealership. All my questions and concerns were answered before I traveled 2 hours to test drive the vehicle (that I did buy!). Paperwork went quickly and I felt no pressure to buy a vehicle that day.I was treated fairly. I called the dealership before I left and it was ready and waiting for me. Love my new used vehicle!
Is this review helpful? Yes | No

Response from Cadillac of Knoxville:

Thank you for your kind words Sharon and welcome to the Cadillac Family! We hope you will come back and see us again!
Jul 25, 2017
Guru9V15S
I was contacted the same day, and even though the car I had inquired about had just sold, I was emailed another car that I might like. I scheduled a test drive, and things went downhill from there. I had so hoped that a local dealership under the Cadillac shield would be a better quality experience than a shady roadside lot, but it was far from a Cadillac experience. I was told the car had passed all their inspections when I said the brakes were crunchy on the test drive, then the very next day the price of the car was going to be jacked up $2000 for them to install tires and brakes. I thought that seemed high and asked if they were run-flats, and the salesman said they were, but they're not. I was offered the original "as-is" price (aren't all used cars sold as-is according to the window sticker?) and told that the current tires and brake should be good for another 10,000 miles or so. Because I did like the car and it was local, I was still leaning toward buying the car. When I went to make the deal, I was asked to sign a post-it note as to "What we agreed on" with 'Detail, buff, no paint, change oil and fluids' written down. I was told the car was in the detail shop in their initial email, which anyone would believe to be after inspection and necessary repairs and maintenance. Since I had discovered the driver seat heat/cool didn't work, I wrote that on the post-it as well and watched the salesman's face drop. Then, after I asked for their inspection report since it had passed all their inspections, I learned they were putting me and my child on the road with tires with less than 3/32" tread and telling me they were good for another 10,000 miles, assumably thinking that as a woman I would blindly believe them until the deal was done and it was too late for me. Lastly, after I had decided to walk away based on the shady post-it and inspection details, the salesman text me to tell me I had to make a decision by the next day, so I responded honestly citing the post-it and inspection, and he spent the next 3 hours texting me back that I knew I had not been misled and they had treated me well.... FAR from it! Two weeks later, I got an almost identical car with brand new tires from a different dealership that did everything on the up and up for a whopping $6000 less than the Cadillac of Knoxville original advertised price ($8000 if you add on their tire and brake installation), and got first class treatment in the process. I wish I could attach files showing their price changes, inspection report, and communication threads as I'm sure it would be an absolute embarrassment to Cadillac, and shocking to prospective buyers.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Cadillac of Knoxville:

Kellee we are so sorry that you felt this way with your experience at Cadillac of Knoxville. I will make sure our Management Team sees your feedback and we apologize for the miscommunication.
Jul 12, 2017
Guru9T9QR
Low key, easy transaction online and in person. Paperwork took too long, but maybe b/c we were from NC, not TN.
Is this review helpful? Yes | No

Response from Cadillac of Knoxville:

Thank you for your feedback! We are so glad you enjoyed your experience with us at Cadillac of Knoxville with the exception of the paperwork time. We hope you will come see us in the future for your vehicle needs!
Jun 14, 2017
Returned my questions immediately. Great dealer. Would buy from them. Just the wrong car this time.
Is this review helpful? Yes | No
Mar 2, 2017
Sends a bunch of the stereotypical standardized messaging. Was unable to come to terms vehicle is now listed under a sister dealership for $1000 under what it was listed at here but when I asked if there was room to wiggle was told the Out the Door price with nothing gone.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Cadillac of Knoxville:

Jokerswild1987...thanks for your review.We strive for an excellent customer service experience for our guests each and every time. It is unacceptable that we neither met our expectations and more importantly, yours. We would like to apologize for the encounter you had with our associate and invite you to call our Sales Manager, Russ Clark, at 865 980 2315 to discuss this further...and thanks for making us aware of this situation...
Feb 4, 2017
Outstanding from cradle to grave. Couldn't have asked for a better experience.
Is this review helpful? Yes | No

Response from Cadillac of Knoxville:

Thank you for the great feedback Bob!
Jan 26, 2017
Very helpful and keeps you up to date on what they have fitting the description of what you are looking for.
Is this review helpful? Yes | No

Response from Cadillac of Knoxville:

Thank you for the great feedback Dianna!
Jan 13, 2017
Very helpful and friendly
Is this review helpful? Yes | No

Response from Cadillac of Knoxville:

Thank you for the great feedback Charles!
Jan 7, 2017
Robert Moore, sales agent, was very knowledgeable and helpful, with no pressure. Jennifer Collins processed my loan quickly and efficiently. Both were great and made my experience extremely pleasant. Thank you Robert, Jennifer and Cadillac of Knoxville......I feel like I got a good deal and I love my new car!
Is this review helpful? Yes | No
Nov 3, 2016
Good. .. price too high
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 13, 2016
Great dealership
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 5, 2016
It was O.K. , however, a trade was not an option. They were only interested in paying me the Book trade in value for my car and Book retail for theirs. as we all know, dealers make up the book values to suite their selves and make more money.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Sep 6, 2016
Responded in timely manner
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 1, 2016
mcgillnathan
15
nice people
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 26, 2016
Sara was quite helpful with the information that was needed.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 18, 2016
Great experience. Helpful staff, auto as represented on ad. Will recommend to others. Kelly
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 7, 2016
Great responded promptly
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 5, 2016
Currently working with me
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 21, 2016
Sara was great and did everything I asked her to do.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 10, 2016
Responded quickly and professionally, however the vehicle was not what we wanted.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 10, 2016
Was told car would be detailed and waiting for me to try out.Wasn't there when I went and called three days later saying it was there but was unable to negotiate on price.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Cadillac of Knoxville:

We apologize for the mistake Melvin. Are you still in the market for a vehicle and I would be happy to have a manager contact you directly? We would love the opportunity to correct this and try to earn your business!
Mar 21, 2016
Speedy response time.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 28, 2016
I got an email asking me to visit
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Cadillac of Knoxville:

Thank you for your review Tim. Are you still in the market for a vehicle? We would love to invite you in when you are available!
Read 10 old reviews
Apr 26, 2014
Thank You
Is this review helpful? Yes | No
Jan 8, 2014
Talked to the dealer 3 times,but the truck was not what i was looking for.
Is this review helpful? Yes | No
Jan 5, 2014
The best dealer experience I've recived, professional, there weren't pushy at all I didn't feel like I was being forced into buying something, just felt like I was looking and found something I wanted, I would recommend them to anyone who. They also priced matched and got me the best deal possible
Is this review helpful? Yes | No
Jan 4, 2014
over phone only
Is this review helpful? Yes | No
Dec 21, 2013
They were very accommodating and professional.
Is this review helpful? Yes | No
May 15, 2013
I talk to someone twice.Had questions and to this day they have not got back with me.
Is this review helpful? Yes | No
Aug 16, 2012
Cbatch
Response was swift and communication was established almost immediately. Customer service at this place of business was just outstanding. This was a very pleasurable car shopping/buying experience.
Is this review helpful? Yes | No
May 29, 2012
Within one day, we inquired about a vehicle, went to see it (salesman was waiting outside for us) traded 2 of our vehicles and created a mutual deal for our new Jeep! We love it! My only complaint is they did not have our paperwork ready or the Jeep cleaned and ready when we arrived to get it. We thoroughly cleaned our vehicles for trade. Stephen Farris was wonderful to deal with, we would buy from him again!!! Overall good experience.
Is this review helpful? Yes | No
Mar 30, 2012
Really enjoyable purchasing experience. I was contacted personally by the Internet Sales Manager and arranged for a test drive. After a bit of negotiation bought the vehicle. Subsequent service for several small items was handled very nicely including a loaner to help my schedule.
Is this review helpful? Yes | No
Jan 13, 2012
pauljr1
5
Ok communication
Is this review helpful? Yes | No

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