BMW of Dallas/MINI of Dallas

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We make buying and selling your vehicle easy. The price you see is the price
you pay. Every 1Price Pre-Owned Vehicle we sell is one, no-haggle price and
it comes with a 5-day return policy*. Plus, we’ll buy your car and you don’t
have to buy one from us. Now that’s easy.

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes
first. See store for complete guarantee, warranty and service contract details.

6200 Lemmon Ave
Dallas, TX 75209

http://www.bmwofdallas.com

Sales: (866) 200-1896

Service: (972) 763-5528

Today 9:00 AM - 6:00 PM

(Closed Now)

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Sales Reviews (47)

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Jul 14, 2018

Dina

They responded very quick and very polite

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Jul 7, 2018

GuruW4H5M

The service was great I called about a car I told them that I will be there in 30 minutes when I got there the car was out front clean and ready to go ,test drive, paperwork quick out the door BAM!!!!

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Jun 29, 2018

Jason

Great car, just higher priced than everything else.

1 people found this review helpful.

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Jun 14, 2018

Nita

The customer service was excellent.

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May 31, 2018

Debbie

Quick to reply and very accommodating in finding answers to my questions.

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May 25, 2018

GuruW2172

Very helpful

1 people found this review helpful.

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Response from current dealership:

We are happy you had such a positive experience with us! Feel free to stop by if you ever need any more help.

May 22, 2018

Jocko

I haven't looked at the truck yet. I explained to them I was waiting on a pending job offer. They've been a little more persistent than I wanted them to be, but I guess that goes with the territory with used vehicle inquiries.

0 people found this review helpful.

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Apr 30, 2018

Lacie

Great with responding to my questions, but told me the car was reserved for me to come buy the car, then emailed me 30 mins later and said it was sold!!! I was extremely upset, since I was driving from out of town to come purchase the vehicle.

3 people found this review helpful.

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Apr 23, 2018

Zo41

Contacted me immediately. He was ready to work on getting car sold.

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Apr 22, 2018

Lee

Good

1 people found this review helpful.

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Apr 3, 2018

Mark

Although I didn’t end up buying the car they treated me with respect and went out of their way to help.

2 people found this review helpful.

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Response from current dealership:

Mark, our staff is dedicated to providing top quality service! We hope you'll consider us again in the future!

Apr 2, 2018

GuruY63TG

Great experience especially with the finance department.

1 people found this review helpful.

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Mar 19, 2018

MDX_8858

It was great

1 people found this review helpful.

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Mar 5, 2018

Lupe

SEAN was awesome. Patient with all the questions I had. Very knowledgeable

1 people found this review helpful.

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Feb 26, 2018

andrew_dalrymple

If you get Bruce as your salesman. RUN AWAY! The guy wasted about 45 minutes of my time trying to lecture me about the car and how I should look at a brand new car instead of a used one. He was trying so hard to make a bigger check rather than listen to what I wanted. Horrible experince

2 people found this review helpful.

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Response from current dealership:

Thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (972) 763-5528 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Feb 25, 2018

Doug

Was contacted by the dealership but they were using the car as a loaner, so passed on even seeing it.

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Response from current dealership:

Doug, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (972) 763-5528 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Feb 19, 2018

Willie

Dealer didn't even know if the vehicle that I inquire was available spoke to 3 sales person none had any information, was told they would call didn't receive a call from them.

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Response from current dealership:

Willie, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5528. We hope to hear from you.

Feb 16, 2018

John

David was a very big help but we did not buy this vehicle.

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Jan 29, 2018

Very easy to work with!!!

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Response from current dealership:

We're pleased to hear you find our team easy to work with. If you ever need any help, please give us a call!

Jan 23, 2018

GuruZWWN5

was very fast at responding

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Jan 3, 2018

JMGriffith

Prompt response, but the car was not actually a 6-speed manual, rather the 7-speed DCT. I wouldn't have contacted the dealer at all if the car was actually listed properly.

1 people found this review helpful.

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Response from current dealership:

Thanks for your feedback and positive rating. We appreciate you bringing the incorrect listing to our attention. If there's anything further we can do for you in the future, please give us a call!

Dec 30, 2017

Charlie

They were extremely helpful and responded quickly to my questions. Great dealership.

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Dec 25, 2017

Leon2005

Good great agent

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Nov 28, 2017

GuruD1TX9

Did not buy the car since not the color I want but ChongR was very helpful and responsive to my inquire email. Would buy from this dealer if found the right car

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Nov 18, 2017

John

Overall pleasant experience.

1 people found this review helpful.

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Nov 5, 2017

Todd

Contacted the dealer. Dealer said the car was being repaired and not ready to drive. I called back 2 days later and was told the car had already sold. Poor communication, wasted my time.

3 people found this review helpful.

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Response from current dealership:

Thanks for the feedback, Todd. We strive to provide excellent service to our customers at BMW MINI of Dallas. If you would be willing to give us another chance, please reach out to our General Manager at (972) 763-5528. We would appreciate the chance to turn your experience around.

Oct 16, 2017

GuruD7DY8

Fine. Not the vehicle for us. Rode very bumpy and jerky, not like atypical Mercedes. Maybe the wrong tires, or suspension wasn't right? Ok dealership, nice people.

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Oct 14, 2017

TNCAustin

This has been a great experience. Great, friendly, helpful, consistent, reliable, customer service. You really get the sense they work as a team - lots of communication between and within every department.

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Oct 10, 2017

Jeremy

Still haven't purchased a vehicle, but they responded quickly and fulfilled what they said they would do, in a timely manner...at a decent price..will consider purchasing from them..they were very courteous...

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Response from current dealership:

We appreciate your response, Jeremy! If you ever need help, just give us a call. Happy motoring!

Jul 30, 2017

NSX_1393

Great

2 people found this review helpful.

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Jul 8, 2017

GuruP8VP

I haven't purchased yet but they have been great at communicating about different vehicles.

1 people found this review helpful.

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Jun 26, 2017

Robert

Great people and even greater cars. Made my buying experience a real pleasure. Ill be back!

2 people found this review helpful.

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Apr 11, 2017

Elicia

Great customer service!

2 people found this review helpful.

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Mar 19, 2017

Steve

Easy transaction, helpful salesman, nice car.

1 people found this review helpful.

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Mar 17, 2017

Nick

Joe made the transaction very easy, vehicle was clean, ready and as was described. Pleasure to do business with.

1 people found this review helpful.

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Feb 12, 2017

mandy_sutherland

Great experience, car is exactly what we wanted!

1 people found this review helpful.

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Feb 11, 2017

Laura

Dealer has exceptional customer service. Would definitely purchase from them again.

1 people found this review helpful.

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Feb 4, 2017

John

Excellent...couldn't ask for better. Joe Eaves is very good at his job. Treated me good!

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Jan 12, 2017

stuart

I went to see the car they said car in service.I waited and then left.They called me and they said it did not come out of service. l called the next day salesman was off.Spoke to someone never called me back.

4 people found this review helpful.

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Jan 4, 2017

Mark

Very good communication. Very helpful.

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Dec 26, 2016

Raj

excellent

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Nov 3, 2016

Adnan

Good guys

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Oct 28, 2016

Steve

I ended up buying the 2015 BMW 335i from BMW of Dallas. I could not have had a better experience a the dealership. Everybody I worked with went out of their way to make the experience great. I would highly recommend this dealership and would definitely buy there again.

3 people found this review helpful.

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Oct 17, 2016

Judy

still waiting on photos of this Pontiac apparently it went somewhere to be checked out and it is still there. However the dealer did call to let me know

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Sep 26, 2016

Mark

Dealer found the vehicle I wanted and was very responsive.

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Aug 5, 2016

Sandra

Great experience. Internet site easy to use. Good section of readily available inventory. Knowledgeable and pleasant sales staff.

1 people found this review helpful.

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Jul 22, 2016

Susanraec

FANTASTIC experience from start to finish!! No pressure sales. They were respectful of my time. We worked together to come to a mutually beneficial price. Loved everything about this car deal!!! I can't say enough good things about BMW of Dallas! Will be back when I need to purchase another car!!

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Read 35 old reviews

Jun 20, 2016

kim

Car was not as described. My husband showers upntonlooknat the vehicle and the salesman told humor had navigation, Bluetooth and backup camera and the car had none of those features. The car also had "racking stripes" down the side of the car and Lexus does not do racing stripes on their vehicles. The salesman did not know his vehicle.

2 people found this review helpful.

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Apr 27, 2016

David

Sales folks were good but watch out for the F&I folks, the are sharks. Come in with outside financing or they will try to screw you.

4 people found this review helpful.

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Apr 10, 2016

Dluczycki

Everyone at dealership was professional and courteous. Closed deal on car quickly. Salesman Adam Deleo was very responsive in communications about vehicle.

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Mar 18, 2016

I bought the car after the test drive! It's a great car and sold itself. My wife and I were shopping for our 18 y/o son's second car, only this time, we wanted him to have his own buyer's experience. The saleswoman took care of him and the finance dept took time and explained everything to his understanding. The experience was plesant and faster than expected. I didn't haggle the price because I'd done extensive market research and knew it was a good/fair deal. I'd buy from the dealership again next year without hessitation

0 people found this review helpful.

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Feb 16, 2016

Eleazar

I was told by "Norma" vehicle was negotiable i show up and test drive and they say price is set, waste of time.

1 people found this review helpful.

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Jan 13, 2016

Wally

We contacted this dealer on a couple different cars. We were assured a particular car was there and rearranged several things to get out there. Well, I should have been suspicious because there was only one stock photo listed on car gurus of that car. Well, of course that car had "just been sold" and they tried to steer us into others they had on the lot, a couple of which that didn't have the features we were specifically looking for. Classic bait and switch and these people should not be trusted. Footnote: it's been a week since we went out to look at that phantom car and it's STILL listed on car gurus.

7 people found this review helpful.

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Dec 26, 2015

charles

5 STAR Service!! Made the experience very smooth. Never knew buying a car could be this easy. But BMW of Dallas made the experience very smooth. Bretton was very helpful and took care of the whole process. Excellent salesmanship he explained the car from top to bottom. I know where my wife and I will be buying our next car from. With a Salesman like Bretton I see why BMW of Dallas is #1!!

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Oct 24, 2015

dkfitness

I took my wife down there to look at the 7 series that just popped up on CarGurus and the guy said it was sold already. He offered to show us another one that appeared on the list at the same time but we had to travel a bit and it was being detailed. After reviewing the blue book on the vehicle I noticed it was selling for $3,000 more than what it was worth considering the miles it had.

1 people found this review helpful.

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Sep 15, 2015

Reggie

Jared was a great guy to work with. I was a little upset that the car we had been discussing had a deposit on it when I got to the dealership. Things did work out for the better since I was able to get a 2013 Lexus GS 350 for $1500 more.

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Aug 9, 2015

Car buyer

Very friendly. I felt very comfortable purchasing a car from them. From beginning to end a great experience.

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Aug 5, 2015

Chris

Great follow up, they had a very friendly approach that will bring back to look at additional cars in the future

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Jul 23, 2015

Prices too high and many chanel to pricing.

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Jul 22, 2015

Carmen

Great

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Jul 16, 2015

Dan

Good experience overall. Gary was an exceptional salesman with great customer service.

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Jun 1, 2015

Clay

Gary Aggas and the finance team performed exceptionally well, professional, respectful and very knowledgable. Made the buying experience painless.

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Mar 20, 2015

Juan

friendly

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Mar 8, 2015

I really had a good experience .

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Apr 19, 2014

Kenosha

Great customer service and made buying process smooth

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Apr 3, 2014

Jon

They followed up as requested, but they did not become annoying. They had the car as advertised and Gary Aggas was professional, polite and knowledgeable about the vehicle.

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Mar 18, 2014

Joy

Responded immediately

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Dec 23, 2013

Sabrina

fast response

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Sep 16, 2013

wilfredo

normal

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Sep 8, 2013

Huan

Great

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Jul 8, 2013

Rick

Thank you for your help

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May 23, 2013

Rob

Car listed, labeled as "New Listing", reportedly was sold, but the listing continued for days.

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Feb 9, 2013

philip

good service and response.

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Feb 8, 2013

migration_wikaworld

Very Polite and Professional, car sold before I could buy it. Will do business again with...

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Dec 27, 2012

roy

Two weeks of phone calls knowing I was from out of town 300 miles away still in Texas , agree on price , offer a deposit to hold car , then was toll they could not take a out of town deposit ???? also was mislead about carfax !!! I have purchase car all over the U.S. per phone and this is a first.. This site is a great tool and you don't need dealers like this. thanks

1 people found this review helpful.

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Sep 23, 2012

19donna58

Response to inquires were detailed and prompt

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Jul 6, 2012

Terry

I felt I was rushed through the process, and after test driving he put a piece of paper in front of me and told me to sign. I thought it was a release form for the test drive, but actually was a bill of sale. We had not even discussed price at this point. Also, when I asked the sales associate his opinion of the car he just kept telling me that the price was good, never gave me any feedback on the vehicle itself. I will not go back to BMW of Dallas.

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May 12, 2012

Gale

They didn't try to take me for all they could get me for. They put me in exactly what I wanted for exactly what I could afford. They are amazing.

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Feb 14, 2012

Laurie

The most elegant and hassle free car buying experience Ive ever had. Car was in excellent condition and 3k less than Houston prices.

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Dec 18, 2011

Glenn

We do not feel this Dealership took our Auto search request serious. The individuals we dealt with were courteous, however not highly responsive. We showed up in person, made follow-up calls, and gave them right at a month to execute our search request. In the end, we purchased a vehicle at another Dealership due to slow response and then no response. Too bad for them, we are now in the market for an additional similar vehicle.

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Aug 30, 2011

Paul

Was treated courteously and test drove a 2008 Z4. I wanted another Z4 but they said it was sent to wholesale. I saw the car sitting in the garage and it had just been delivered from the body shop for slight hail damage. While sitting there the salesman and a supervisor called BMW and got it CPO'd and increased the price by $4,000! I made later bids but never heard from them. I would never do business with this dealership.

1 people found this review helpful.

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Aug 30, 2011

Madhu

Great dealership. No tricks, straight forward to deal with. Their financing is very good and can match the one's you get as long w/ good credit

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