Autobahn USA

88 Turnpike Rd
Westborough, MA 01581

Sales: (508) 283-4593

Service: (877) 693-3516

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/02/04/07/15/2015_audi_q5-pic-35012152029935360-152x114.jpeg

2015 Audi Q5 3.0T quattro Prestige AWD Used Cars in Westborough, MA 01581

Great Deal
$4,443 BELOW
CarGurus IMV of $34,243

Price: $29,800

Mileage: 42,142

Location: Westborough, MA 01581

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Daytona Gray Pearl Effect Description: Used 2015 Audi Q5 3.0T quattro Prestige AWD for sale - $29,800, 42,142 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/05/18/07/16/2017_bmw_x3-pic-7416064537722922036-152x114.jpeg

2017 BMW X3 xDrive28i AWD Used Cars in Westborough, MA 01581

Great Deal
$5,611 BELOW
CarGurus IMV of $42,111

Price: $36,500

Mileage: 17,814

Location: Westborough, MA 01581

Average time on market: 60 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Alpine White Description: Used 2017 BMW X3 xDrive28i AWD for sale - $36,500, 17,814 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera, Premium Package, M Sport Package, Climate Package
https://static.cargurus.com/images/forsale/2018/05/04/06/52/2016_acura_mdx-pic-780163275545284011-152x114.jpeg

2016 Acura MDX Used Cars in Westborough, MA 01581

Great Deal
$3,448 BELOW
CarGurus IMV of $33,448

Price: $30,000

Mileage: 34,137

Location: Westborough, MA 01581

Average time on market: 31 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Crystal Black Pearl Description: Used 2016 Acura MDX for sale - $30,000, 34,137 miles with Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System, Alloy Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/03/02/05/42/2017_mercedes-benz_c-class-pic-4417591593260847809-152x114.jpeg

2017 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Westborough, MA 01581

Great Deal
$4,547 BELOW
CarGurus IMV of $34,947

Price: $30,400

Mileage: 14,983

Location: Westborough, MA 01581

Average time on market: 66 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2017 Mercedes-Benz C-Class C 300 4MATIC for sale - $30,400, 14,983 miles with Sunroof/Moonroof, Navigation System, Alloy Wheels, Premium 1 Package, Bluetooth, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2018/05/02/17/02/2016_land_rover_lr4-pic-7681863206817866380-152x114.jpeg

2016 Land Rover LR4 HSE Used Cars in Westborough, MA 01581

Great Deal
$3,996 BELOW
CarGurus IMV of $54,496

Price: $50,500

Mileage: 18,179

Location: Westborough, MA 01581

Average time on market: 58 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Montalcino Red Metallic Description: Used 2016 Land Rover LR4 HSE for sale - $50,500, 18,179 miles with Leather Seats, Sunroof/Moonroof, Navigation System, SE Package, Alloy Wheels, Bluetooth, Comfort Package
https://static.cargurus.com/images/forsale/2018/04/18/07/20/2016_bmw_x5-pic-5120366120315938792-152x114.jpeg

2016 BMW X5 xDrive40e AWD Used Cars in Westborough, MA 01581

Great Deal
$3,897 BELOW
CarGurus IMV of $47,197

Price: $43,300

Mileage: 21,655

Location: Westborough, MA 01581

Average time on market: 45 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Space Gray Metallic Description: Used 2016 BMW X5 xDrive40e AWD for sale - $43,300, 21,655 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2018/02/15/13/14/2015_bmw_x3-pic-6491005622127961503-152x114.jpeg

2015 BMW X3 xDrive35i AWD Used Cars in Westborough, MA 01581

Good Deal
$3,576 BELOW
CarGurus IMV of $28,776

Price: $25,200

Mileage: 46,827

Location: Westborough, MA 01581

Average time on market: 37 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Space Gray Metallic Description: Used 2015 BMW X3 xDrive35i AWD for sale - $25,200, 46,827 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Power Package, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/02/07/20/55/2016_bmw_5_series_gran_turismo-pic-4103592800969247583-152x114.jpeg

2016 BMW 5 Series Gran Turismo 535i xDrive AWD Used Cars in Westborough, MA 01581

Good Deal
$5,766 BELOW
CarGurus IMV of $42,566

Price: $36,800

Mileage: 19,070

Location: Westborough, MA 01581

Certified Pre-Owned: No Transmission: Automatic Color: Mineral White Metallic Description: Used 2016 BMW 5 Series Gran Turismo 535i xDrive AWD for sale - $36,800, 19,070 miles with Sport Package, Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, SE Package, Alloy Wheels, Bluetooth, Backup Camera, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2018/03/18/06/50/2015_mercedes-benz_c-class-pic-1585618159745242052-152x114.jpeg

2015 Mercedes-Benz C-Class C 400 4MATIC Used Cars in Westborough, MA 01581

Good Deal
$2,670 BELOW
CarGurus IMV of $33,170

Price: $30,500

Mileage: 25,748

Location: Westborough, MA 01581

Average time on market: 33 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2015 Mercedes-Benz C-Class C 400 4MATIC for sale - $30,500, 25,748 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Multimedia Package, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/05/01/02/2017_chrysler_300-pic-4251395449918793361-152x114.jpeg

2017 Chrysler 300 S AWD Used Cars in Westborough, MA 01581

Good Deal
$2,157 BELOW
CarGurus IMV of $26,557

Price: $24,400

Mileage: 15,056

Location: Westborough, MA 01581

Average time on market: 36 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Billet Silver Metallic Clearcoat Description: Used 2017 Chrysler 300 S AWD for sale - $24,400, 15,056 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/06/11/20/2015_mercedes-benz_glk-class-pic-3465704091381296386-152x114.jpeg

2015 Mercedes-Benz GLK-Class GLK 350 4MATIC Used Cars in Westborough, MA 01581

Good Deal
$2,342 BELOW
CarGurus IMV of $28,342

Price: $26,000

Mileage: 28,893

Location: Westborough, MA 01581

Average time on market: 32 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2015 Mercedes-Benz GLK-Class GLK 350 4MATIC for sale - $26,000, 28,893 miles with Sunroof/Moonroof, Navigation System, Alloy Wheels, Premium 1 Package, Bluetooth, Backup Camera, Multimedia Package
https://static.cargurus.com/images/forsale/2018/04/01/07/06/2016_mercedes-benz_e-class-pic-6766327650291554611-152x114.jpeg

2016 Mercedes-Benz E-Class E 400 Cabriolet Used Cars in Westborough, MA 01581

Good Deal
$3,253 BELOW
CarGurus IMV of $43,453

Price: $40,200

Mileage: 27,175

Location: Westborough, MA 01581

Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Obsidian Black Metallic Description: Used 2016 Mercedes-Benz E-Class E 400 Cabriolet for sale - $40,200, 27,175 miles with Sport Package, Leather Seats, Navigation System, Alloy Wheels, Bluetooth, Premium 2 Package, Backup Camera
https://static.cargurus.com/images/forsale/2018/05/14/17/53/2015_mercedes-benz_gla-class-pic-7040337566298941751-152x114.jpeg

2015 Mercedes-Benz GLA-Class GLA 250 4MATIC Used Cars in Westborough, MA 01581

Good Deal
$1,911 BELOW
CarGurus IMV of $24,911

Price: $23,000

Mileage: 30,392

Location: Westborough, MA 01581

Average time on market: 31 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: South Seas Blue Metallic Description: Used 2015 Mercedes-Benz GLA-Class GLA 250 4MATIC for sale - $23,000, 30,392 miles with Bluetooth, Sunroof/Moonroof, Navigation System, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/23/12/14/2015_mercedes-benz_m-class-pic-118576245194505043-152x114.jpeg

2015 Mercedes-Benz M-Class ML 350 4MATIC Used Cars in Westborough, MA 01581

Good Deal
$2,577 BELOW
CarGurus IMV of $30,477

Price: $27,900

Mileage: 45,232

Location: Westborough, MA 01581

Average time on market: 32 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Iridium Silver Metallic Description: Used 2015 Mercedes-Benz M-Class ML 350 4MATIC for sale - $27,900, 45,232 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Premium 1 Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/05/10/06/41/2016_mercedes-benz_gle-class-pic-3768538628553149171-152x114.jpeg

2016 Mercedes-Benz GLE-Class GLE 350 4MATIC Used Cars in Westborough, MA 01581

Good Deal
$2,612 BELOW
CarGurus IMV of $40,612

Price: $38,000

Mileage: 30,248

Location: Westborough, MA 01581

Average time on market: 32 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2016 Mercedes-Benz GLE-Class GLE 350 4MATIC for sale - $38,000, 30,248 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Premium Package
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All reviewers have been verified to have contacted this dealer – Learn More
May 14, 2018
Very helpful.
Is this review helpful? Yes | No
May 9, 2018
I made an appointment online which was very easy to do. When we arrived at the dealership, we were greeted promptly by a friendly, no- pressure salesman. After a few short minutes, we were on our test drive. Everyone at the dealership was a pleasure to work with, in particular our Salesman Matt and the Manager Bob. The entire process was a pleasure, and the staff was accommodating and easy to work with. I love my new vehicle, and I won't hesitate to return when the time comes. I highly recommend Autobahn in Westborough, MA.
Is this review helpful? Yes | No
May 6, 2018
davewilber
Internet staff excellent and made sure the car was returned from dealer service in time for our visit. Showroom salesman not quite as good - showed us the wrong car first - but recovered after that.
Is this review helpful? Yes | No
May 6, 2018
GuruWB6TH
I was contacted shortly after inquiring. They had reached out again shortly after that as a follow up. I did end up walking in and buying when I was able to free up time. Like most car dealers, they just need to speed up the process / eliminate the back and forth downtime. Sean was great to deal with.
1 of 1 people found this review helpful.
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Apr 18, 2018
Excellent and professional service from the initial sales contact through final sale.
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Apr 17, 2018
Best car buying experience I have ever had. My sales specialist Sean went above an beyond. I will refer anyone looking for a new car to go to Autobahn USA.
Is this review helpful? Yes | No
Apr 14, 2018
All my questions have been addressed. I am disappointed that I must commit to purchase the car before receiving a third party (BMW Dealership) assessment. This makes my due diligence difficult since I do not live locally.
1 of 1 people found this review helpful.
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Apr 11, 2018
Guru5NKYC
Prompt on responding
Is this review helpful? Yes | No
Mar 29, 2018
GuruYCTR1
Great prices! Great Cars! Great People!
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Mar 27, 2018
manballo
All was great, very pleased with the purchased thanks to CARGURUS.com @cargurus.com #cargurus.com
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Mar 27, 2018
I am in the process of purchasing this car. It is everything I wanted, so we decided to purchase it.
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Mar 25, 2018
Great service! The staff was very polite and worked with us through the entire process. I would recommend to anyone
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Mar 23, 2018
Good.
Is this review helpful? Yes | No
Mar 20, 2018
Shelby responded quickly and is easy to work with
Is this review helpful? Yes | No
Mar 8, 2018
The staff was friendly and attentive. My Mother and I came in for a specific vehicle for her and then Tommy patiently showed us some others we had interest in. In the end it was a great experience, I did not feel like I was being held hostage all day. We left for lunch and returned to review the finance agreement and finalize the deal. It was one of my best car buying experience in recent years.
Is this review helpful? Yes | No
Mar 2, 2018
nhmountains
There were a few 'bumps along the road' so to speak, but Kyle certainly worked to make a sale happen. Very reasonable and accommodating. I found the car that I wanted and at a very fair price. Will do business with them again.
Is this review helpful? Yes | No
Feb 28, 2018
cpersi68strat_
10
Professional, polite, and helpful. I am unable to purchase the vehicle at this time
Is this review helpful? Yes | No
Feb 22, 2018
Initially, they were hesitant to work with me in negotiations via email. I live 112 miles from the dealer and I asked if they would tentatively agree on pricing, based on the vehicles being acceptable to both parties upon physically seeing them, to get the ball rolling, or I would not waste my time driving that far. They said that I had to come in to the dealership and I said no. 2 days later, the manager reached out to me, but it was too late as I had already purchased a car at another dealer, who was willing to do what I asked originally.
1 of 1 people found this review helpful.
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Feb 19, 2018
Great experience. Great price. Ed, Bob, Paul. Solid professionals who are courteous and get the job done. Highly recommend. Best price brought me in to Audobahn, but the high level of service and integrity was a big plus. Do your due diligence and check out Autobahn!
Is this review helpful? Yes | No
Feb 5, 2018
Kdn1999
Never even got to see the car or go there. Apparently after i set the appt they tried calling me twice to let me know the car had sold while i was at work, because i couldnt answer they never left me a voicemail. Didnt find out until an hour before the appt that the car sold. Poor communication on their part
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Feb 2, 2018
Gbottenhorn
Awesome experience and a fair deal. Matt was great and so was finance. Would buy from again and recommend.
Is this review helpful? Yes | No
Feb 1, 2018
The salesman was an excellent communicator. Unfortunately the car I was interested in was sold.
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Jan 22, 2018
Ryan Pellerin
Awesome place to work with
Is this review helpful? Yes | No
Jan 21, 2018
Top notch service and response.
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Jan 21, 2018
the dealer was helpful and responded quickly. Decided on another car.
Is this review helpful? Yes | No
Jan 14, 2018
Pleasant in every way. Would have bought a car but found an unbelievable deal elsewhere. Highly recommend.
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Jan 10, 2018
Quickly returned all the info I needed and very helpful.
1 of 2 people found this review helpful.
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Jan 5, 2018
As a previously satisfied customer, just went in for a test drive and was very pleased with the service and the sales rep. I am heavily considering returning. I have a few more places to scout out but I would recommend anyone to come back here.
1 of 1 people found this review helpful.
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Dec 22, 2017
GuruZBWFL
Up on arrival we were assigned a salesman immediately. Wesley was very professional and accommodating. The atmosphere at the showroom was very good. My wife and I test drove the vehicle. It was in good shape.The car had minor issues that could of been negotiated but they made no attempt. Take it or leave deal. The Car had low miles but was $2k over KBB and not having power second row seats to access the third row we were undecided. A couple hours later we sent an offer and were told the vehicle sold. A bit disappointing since we spent three hours of our day to look at this vehicle. We are now looking elsewhere and possibly waiting until the market gets flooded with this model. I notice all the companies giving car values are gimmicks because they are only used for trade in value.
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Dec 21, 2017
Guru59R3Q
Said they had the car . Had not been sold. No problems. Drove 1 1/2 hrs to get their. No car. It's in the shop for repairs. They don't know why or where. It's not their , wasted 3 hrs out of my day. 3 hrs of day light. No car. Bull of an excuse.
8 of 9 people found this review helpful.
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Response from current dealership owner:
We are sorry to hear that you did not have a good experience.  We always recommend that our customers make an appointment so we can make sure the car is ready and available for a test drive.  When looking back at our notes you were told the car was in for service and we would contact you when it becomes available.  We are very diligent and contentious of our customers time.  I am sorry you misunderstood.
Autobahn Team
Dec 21, 2017
Meanwhilefarm
Great followup
3 of 3 people found this review helpful.
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Dec 18, 2017
5
Periodic follow up was done very graciously. I will continue to look for an appropriate vehicle from this dealer.
2 of 2 people found this review helpful.
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Dec 16, 2017
GuruZXRL4
My experience was a very pleasent one. I was treated with much compassion and professionalism. I bought the referenced vehicle and would highly recommend Autobahn USA to anyone seeking a vehicle.
1 of 2 people found this review helpful.
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Dec 11, 2017
GuruZY11J
Was contacted when they said they we're going to call. Very friendly & professional. Would highly recommend to anyone looking for a vehicle
2 of 3 people found this review helpful.
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Dec 9, 2017
GuruZ2BJH
Sean was helpful, knowledgeable and patient. Great salesperson, and many cars to choose from. Would highly recommend.!
3 of 4 people found this review helpful.
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Nov 18, 2017
1RonLewis2
Very disappointed. Very poor follow up from the sales person and his manager. Mediocre follow up from business manager Given this is a long-distance transaction, across state lines, I expected more - got less. The CD player malfunctioned during the test drive and zero follow up from sales person. I asked the sales person for just a few follow-up bits of information - three times. Crickets. I left a sizable down payment and already have final payment from the bank. Now it looks like I have to fight to get my down payment back. I do not recommend doing business with this dealer.
8 of 9 people found this review helpful.
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Nov 7, 2017
Great service
2 of 3 people found this review helpful.
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Nov 6, 2017
From the first call back, I knew I was going to buy a car from them . Not pushy sale people at all. They treat you like friends
1 of 1 people found this review helpful.
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Oct 23, 2017
123cargurus
I still need to stop by to view the vehicles in the next few days. very informative
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 22, 2017
GuruZZVV2
Super nice, wasn’t pushy, answered all questions but just didn’t have the car we were looking for.
Is this review helpful? Yes | No
Oct 11, 2017
Overall it was very good. Had an issue with them filling out all the paperwork going thru with a financial institution that wasn't the one I requested. There wasn't much difference monetise and they made up the difference elsewhere, but it was not what I requested. It would have taken another day to correct.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 1, 2017
GuruD9B28
Good info and very helpful
1 of 1 people found this review helpful.
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Sep 29, 2017
Good. Waiting to vehicle as it just arrived at dealership
Is this review helpful? Yes | No
Sep 29, 2017
Inquired about the red tag sale that was going on. They said it didn't apply to that car. I showed them that it applied to all BMW's right on my cell phone ad. Then the Sales Manager said it was only for $100. We will give you that $100 off. I came back on Saturday, and looked at other red tags. Discounts I saw were $605. So they lied to me. Also the $250 runner fee they charge for reg. they told me it was mandated by the lender. I wanted to do it. I asked to see such documentation. They never provided it. Never went over the car when I picked it up, and no owners manual which I later got.
7 of 7 people found this review helpful.
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Sep 4, 2017
GuruP86V
I have bought a car from them before and they are very good to work with. They are very fair on pricing. This time it didn't work out but I will definitely go back when looking for another. The sales manager even contacted me after I left to thank me for stopping in. My salesman Matt was as great the second time as he was the first time, he even emailed me to let me know the car I looked at had sold. I would highly recommend this dealership.
1 of 1 people found this review helpful.
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Sep 1, 2017
They were very professional while dealing with them.
Is this review helpful? Yes | No
Aug 30, 2017
This dealer really works with the customer they make it very personal in a good way! I've basically become friends with one of team members!
1 of 1 people found this review helpful.
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Aug 23, 2017
Didn't buy the car from them but they responded promptly and gave me all the information I needed as well as good advice.
Is this review helpful? Yes | No
Aug 21, 2017
The sales person, Robert Cofske was easy to work with. However, I wasn't happy with the interest rate that was offered to me, so I went through DCU and found a lower rate and I was able to apply more money to the down payment. The finance representative was not easy to get a hold of by phone. I am very pleased with the car that I purchased and will recommend Autobahn USA to my family and friends.
2 of 2 people found this review helpful.
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Aug 18, 2017
Sergio Lopera
excellent
0 of 1 people found this review helpful.
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Aug 15, 2017
Dealer responded quick, still in consideration.
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Aug 15, 2017
The girl I first talked to on the computer was great. Then I went to the Dealership and it was all down hill from there. The salesman was nice but he didn't know were the car was. Then we made a deal and they told me to come back in two days, and everything would be all set. Well when came back and nothing was done and the car was not ready. And when we Finally got things done the finance guy said he would send me stuff on extended warranty and I am still waiting for it.
7 of 7 people found this review helpful.
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Aug 6, 2017
Poor sales person attitude. Poor listening skills. Scott really knows how to turn off customers even when the vehicle could sell itself. I see why the vehicle hasn't sold even at a great price.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Asal, We are so sorry you did not have a great experience dealing with Scott.  Please keep in mind that we have extremely low prices and we do not have room to negotiate by thousands of dollars and provide free shipping to your door when you are 300 miles away from our dealership.  We are a volume luxury dealership and try very hard to provide almost new luxury used vehicles at remarkably low prices.  We wish you all the best.  The Autobahn Team
Jul 4, 2017
They were very easy to communicate with and easy to follow through with my purchase. Great car at a great deal.
1 of 1 people found this review helpful.
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Jun 29, 2017
darlav14
Great dealership and staff. Love my new CRV!
1 of 1 people found this review helpful.
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Jun 23, 2017
They responded so quickly & were so helpful. I will recommend them to all my friends & family. If I ever need a car again it will defenitely from them. Thank you
Is this review helpful? Yes | No
Jun 23, 2017
Did not purchase but great customer service
Is this review helpful? Yes | No
Jun 1, 2017
Great overall experience! Very competitive pricing and no pressure! Highly recommend!
Is this review helpful? Yes | No
May 31, 2017
Car was slightly mid-represented, but I bought it anyway, with only one key and no owner's manual, besides not having the trailer hitch that was listed, so I'll be out another $3000 or so, but I was told there were two others ready to buy the car if I didn't, so I did. The salesman, Wesley was very helpful as were the guys in the business office.
1 of 1 people found this review helpful.
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May 30, 2017
Good
0 of 3 people found this review helpful.
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May 30, 2017
Yes, I received automated emails from the dealership that the car was still available. I knew I wanted to look at the car and just showed up a few days later.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
May 23, 2017
CMW25
Very good experience. Test drove a couple of vehicle. Did not end up purchasing vehicle
Is this review helpful? Yes | No
May 18, 2017
Gross cars that smell like detergent and cheap perfume.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Annaliza, we are sorry to hear that you did not approve of our vehicles.  At Autobahn USA we purchase the finest hand picked luxury pre-owned vehicle in the country.  All of our vehicles go through a thorough 128 point inspection and reconditioning process similar to used franchised certified vehicles.  The only difference between our cars and the franchise certified vehicles is that our vehicles are thousands less with the benefit of adding on a service contract that suits the customers needs the best.  Please give us another opportunity to try and impress you and save you lots of money
 More ...
May 1, 2017
I was interested in two cars bc they were among the best deals listed on Cargurus. The dealer was over an hour drive for me, so I wanted to confirm the availability of the cars. They confirmed availability on the morning of my visit and I drove down. When I arrived, the cars were unavailable, so it was a wasted trip...They offered to drive one of the cars up to me the next day to make up for the mishap...I took them up on the offer and ended up buying that car...When I sat down with the finance manager the best rate I had qualified for was misrepresented to me as only being available to me if I purchased a warranty package...luckily, my son was in the car business and told me that was unethical...I shared this knowledge with the finance manager and suddenly the best rate was available to me without a warranty...this experience was a mix of pleasant and unpleasant experiences.
11 of 11 people found this review helpful.
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Response from current dealership owner:
Hello Rob, Please be assured at Autobahn USA we go above and beyond to give all our customers the best prices along with a quality truthful buying experience.  When we quote finance rates we present the store average until we have the customer fill out a finance application and have the customers credit history on hand to quote the best rate possible.  Hopefully, this was just a misunderstanding since the purchase or non-purchase of a warranty should have nothing to do with the interest rate.  Hope you a happy with your vehicle.
May 1, 2017
Sonia1234
5
Helpful and informative
0 of 1 people found this review helpful.
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Apr 30, 2017
the car was under contract, but they let me know right away
1 of 1 people found this review helpful.
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Apr 13, 2017
Jbesh23
I had a terrible expirence. I was interest in one of their vehicles and I wanted to trade in mine. Kbb and nada says my car is worth 1350-15000 grand trade in and they tried offering me 11 grand.
5 of 5 people found this review helpful.
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Response from current dealership owner:
We are sorry that you did not appreciate our offer.  Our price was presented to you after we carefully examined your vehicle and deducted for wear and tear and the condition of your overall marketability of your vehicle.  We have to add our cost to reconditioning your vehicle and bringing it back to perfect resale value.
Apr 8, 2017
Everything went well, excellent service and honest about the car. Would have like a little better on bottom line, but still I got a good deal.
0 of 1 people found this review helpful.
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Mar 24, 2017
It was an awful experience start to finish. After the car was delivered to us...it broke down on the way home and they did little to help us. Do not go here they care more about moving cars in and out quickly then the quality of service and vehicle that you get!
11 of 11 people found this review helpful.
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Response from current dealership owner:
Dear Natalie, We are so sorry we did not provide a stellar buying experience for you.  Our customers satisfaction is our number one priority. Unfortunately the fact that it was the evening of the huge storms did not help.  We did have our mechanic stay after hours to immediately service your vehicle and paid for you to take your family to dinner while we fixed your vehicle and paid for an extra set of keys.   
Mar 24, 2017
This place is absolutely horrible.I drove 30 miles away because I was so interested on this 2015 Acura ILX for $20,000,and the service that I got from the sales man was so poor that I will never recommend anybody to buy a car here
6 of 6 people found this review helpful.
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Response from current dealership owner:
Dear Orlando,  All of our customers are extremely important to us at Autobahn USA and we try to go above and beyond to assist them in their car buying process.  We are very perplexed by your review since we do not have a record of your visit nor do we have a 2015 Acura ILX in stock for $20,000.00.  We do have other Acura's in stock and hope you will give us a second chance.
Mar 22, 2017
AbbyMarie
Very good. Np pressure
1 of 4 people found this review helpful.
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Mar 14, 2017
Good
0 of 3 people found this review helpful.
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Mar 4, 2017
The staff is friendly and the cars appear to be in very good condition. People should be aware that they will only bargain a very small amount. It is also very noisy and congested there with no privacy between customers. The car that I drove down did not have backup camera as advertised in Carfax so I wasn't interested.
8 of 8 people found this review helpful.
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Feb 23, 2017
redsoxbernie
They responded immediately to my questions and they followed up. Good experience.
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Feb 17, 2017
Constantly kept in contact, however no longer looking for a new car.
1 of 1 people found this review helpful.
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Jan 29, 2017
bought vehicle
0 of 2 people found this review helpful.
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Jan 29, 2017
Good but did not visit to far
1 of 3 people found this review helpful.
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Jan 14, 2017
Great dealership and willing to work with you. Best cars for the best deal!
1 of 1 people found this review helpful.
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Jan 3, 2017
chemenway
Easy to work with. Saw the car online and drove down from Maine to test drive and bought it.
2 of 2 people found this review helpful.
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Jan 1, 2017
Knowledgeable, friendly, fair. Excellent experience
1 of 1 people found this review helpful.
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Dec 19, 2016
Excellent experience! I purchased a beautiful BMW without hassle for a fair price. Make sure you ask for Kevin.
1 of 1 people found this review helpful.
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Dec 17, 2016
Very responsive very eager to help honestly seemed to want to help get us a nice car. Never did go and drive any cars just too far away with so many others closer. Would consider doing businress with them in the future.
0 of 1 people found this review helpful.
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Dec 8, 2016
Great people!
1 of 4 people found this review helpful.
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Dec 6, 2016
Very responsive, helpful, attentive.
1 of 3 people found this review helpful.
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Dec 2, 2016
Limited negotiations given the asking price was below KBB value. On line contact was filled with detail about the car and upfront in pricing. The whole Autobahm Team were way above average, in fact excellent.
1 of 1 people found this review helpful.
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Nov 26, 2016
I found a car before I got here, but the entire crew was courteous, helpful and right on top of things!
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Nov 16, 2016
betsyhd
Very responsive
0 of 2 people found this review helpful.
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Oct 28, 2016
Car was a good price and salesman was great.
0 of 1 people found this review helpful.
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Oct 28, 2016
Long wait even with appointment. Ended up just having time to sit in a car.
1 of 1 people found this review helpful.
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Oct 24, 2016
Dealer called me many times and also emailed me many times. Great experience. I decided not to take next steps only due to worry of risk of quality problems for any used Mercedez car.
0 of 1 people found this review helpful.
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Oct 24, 2016
They listened to everything I required in buying a car (the time, understanding I was busy and couldn't answer the phone or email, and my budget). The attribute I appreciated the most was the understanding. I am a very busy individual. When I first requested info, I told them that I would be in on my own time, that I could only come in once before making any decision and to please respect my lifestyle and give me the space I need. Ed did that perfectly. Not only was he not an annoying, pushy car salesman, but he was a educated individual who helped a great deal. I ended up purchasing this car and couldn't be happier. Unfortunately. There were things that I didn't like as well. One being I got no information about the car and how it runs (fortunately, i already knew it but they never told me). For instance, it needs premium gas, no one said anything about that. Also, it came with summer tires. No one ever said anything about that or the fact I'd need winter tires. Little mad about that, but still overall 4/5
2 of 2 people found this review helpful.
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Oct 23, 2016
They wasted 4 hours of my day to insult me. They knew all my information before hand .they could have told me over the phone instead of leading me to believe that they could do a really good deal. I ended up purchasing same car from another dealership.
7 of 7 people found this review helpful.
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Response from current dealership owner:
Thank you for taking the time to write a review about your experience, Melissa. We appreciate the opportunity to trade your Ram 1500 with 186k miles. The expectation of a $20,000 value took us, too, by surprise and it is our loss we could not earn your patronage. We wish you luck and success in finding your new car, wherever it may take you.
Oct 11, 2016
they were very helpful, and i bought it
0 of 2 people found this review helpful.
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Sep 26, 2016
awful! Did not respond in timely manner. Also gave a quote based on wholesale and tried to pass it off as "trade in value". I do not trust this dealership
6 of 7 people found this review helpful.
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Response from current dealership owner:
Generally cars that are traded in at a dealership go to the auction to be sold at wholesale prices to other dealers so trade in and wholesale values are the same.
Trade ins that a dealer chooses to retail should also be taken in at wholesale prices so they can recondition, advertise and sell for a reasonable profit so they can pay their operating cost and stay in business.
Sincerely,
Autobahn USA Team
Sep 17, 2016
Someone called probably within the first 1/2 hr. after I had been on their site, as well as sent an acknowledgement email. The information they have posted regarding their automobiles is in great detail and much appreciated!
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Sep 13, 2016
admglick
I ended up purchasing this car. The dealership was responsive to questions and set up a time to see the car. The prices at this dealer seem a bit lower than others, and their focus seems to be on moving a higher volume and less on squeezing every dollar they can. We were a little disappointed in the trade in value we received compared to the estimate from car gurus and other sites, and that piece felt a bit more familiar to other car buying experiences. Overall, the dealer was good to work with. Bob was our sales person and was very straight-forward. He disclosed things like the fact that there was only 1 key and did not try to oversell. The dealer was efficient in terms of transferring plates, getting the registration and reimbursing us for the $35 inspection. I would definitely recommend this dealer. We are very happy with our purchase.
1 of 1 people found this review helpful.
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Sep 11, 2016
Very good thanks
0 of 1 people found this review helpful.
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Sep 9, 2016
The manager I spoke with was very nice . However the car had bodywork that was not mentioned on the Carfax
0 of 1 people found this review helpful.
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Sep 7, 2016
Had a car available that I had interest in, but went with another car closer to home. Sales Manager was responsive and seemed fair.
1 of 1 people found this review helpful.
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Aug 26, 2016
Purchased the car!
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Aug 20, 2016
blueshelby
They are nice people to do business with !!
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Aug 18, 2016
I thought my experience was wonderful and I hope to do business with them in the very near future
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Aug 13, 2016
The dealer representative provided initial information but they have not followed through to let me know if the car I was interested in has arrived at their dealership.
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Jul 29, 2016
Dealer got back to us quickly but car was no longer available. They tried to find us something else but nothing was comparable in price, options or mileage to first car we were interested in. Would contact them again if they had something we liked.
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Jul 26, 2016
Everything went extremely well and smooth. Sean was very courteous and professional. I would highly recommend this location to anyone looking for a vehicle. I couldn't have been more please. This is what car buying should be like.
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Jul 26, 2016
Very responsive
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Jul 21, 2016
Had to call the sales man every other day looking for an update ......
1 of 1 people found this review helpful.
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Jul 19, 2016
pleasant people to talk to , no high pressure sales pitch hope to do business with them
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Jul 7, 2016
Janicecamel
Called back the next morning!
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Jul 7, 2016
bvk031121
Received immediate response from inquiry
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Jun 25, 2016
Was immediately contacted by dealer via email. Very straight forward and helpful with any questions I had. Haven't made the trip yet as it is long drive to dealership!
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Jun 14, 2016
Went a different direction for a car, but they seem professional & helpful. Good selection of decent cars.
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May 30, 2016
Josh was helpful. Overall good experience. unfortunately car was sold before I could see it for a second time.
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Read 115 old reviews
May 15, 2016
I bought Audi A6 back in 2006 from Autobahn USA. Sales personal was very professional and friendly. Recently visited dealer and was very satisfied with their services.
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May 6, 2016
Fast response. Helpful people.
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May 3, 2016
great place ryan was very helpful will go there again
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May 3, 2016
quick response
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Apr 17, 2016
Raul1313
Good dealer
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Apr 15, 2016
Terrible, waste of my time, price and bit higher than other. Put an offer and they call me in put couldn't come close to my offer
2 of 3 people found this review helpful.
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Response from current dealership owner:
Dear Fernando, We do our very best when our customers are in our showroom ready, willing and able to buy. We do not have large mark-ups in our pricing. If we have no more room to negotiate it is because we very aggressively priced to compare to the market. Our cars are thoroughly reconditioned and in like new condition.  We wish you the best.
Apr 14, 2016
Complete and utter disregard for me as a customer. I called interested in a particular car on their lot, and it took quite a bit of effort on my part to get a call back, and then the information I had requested on the car. I had an appointment scheduled and the person it was scheduled with did not respond to my confirmation days prior, knowing I was 2+ hours away.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Dear Jess, At Autobahn USA our customers time and buying experience is of utmost importance to us.  We make sure to respond to our customers as expediently as possible and confirm every appointment so the vehicle is ready and waiting for their test drive.  I am very sorry if we some how we miscommunicated with you and assure you that is not how we conduct business.  I tried looking up your name to contact you personally but  we do not have a Jess in the system for quite a while.  Please call and ask for a Manager and we will make sure you receive exceptional service by us.  Best regards.
Apr 4, 2016
Car was gone, despite of appointment and appointment conformation one hour earlier, bad communication within the dealership, contact persons didn't know status
2 of 2 people found this review helpful.
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Response from current dealership owner:
Dear A.H.  Our apologies for the poor communication.  We have been extremely busy and we are looking into updating our system so that we can maintain a better update on our inventory.
Apr 3, 2016
Very friendly staff
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Apr 3, 2016
Established a relationship with Ryan over the phone. Got there and another gentleman was my sales person because HE wascan expert in the GLK. HE wasnt. He could not even pair my phone with the car. I knew as much about the vehicle as he did. If you bill the company as "luxury" i expext top notch service. I did not get that. I made a deal elsewhere.
2 of 2 people found this review helpful.
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Response from current dealership owner:
Dear Chris, We are sorry to hear that you did not receive the best service possible.  Customer feedback is very important to us and we will make a better effort to train on staff on all of our many different brands and models.
Mar 31, 2016
Excellent service all round & Shannon was great to deal with. Will buy again from Autobahn.
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Mar 30, 2016
even we did not purchase they were excellent to deal with... RJP
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Mar 27, 2016
I had a great experience and I love my car!
1 of 1 people found this review helpful.
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Mar 23, 2016
Anna5mia
Fast response!!
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Mar 21, 2016
Very friendly and quick.
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Mar 21, 2016
car was over priced sales manager didn't seem eager to want to make a deal. instead let customer's walk off the lot. thinking he won't have a job to long if he keeps allowing that..
3 of 3 people found this review helpful.
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Response from current dealership owner:
We are sorry for not being able to meet your price requirements.  We are a high volume dealership and turn our inventory at a very high speed by constantly monitoring the market and adjusting our prices to remain very aggressive.  Please let us know If there are other similar cars in our market that are better priced and we will beat or match those prices.  Please keep in mind however that our cars go through a rigorous inspection and are fully reconditioned to be as close to a new car in condition as possible.  Thank you for your input and we hope to earn your business in the near future.
B
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Mar 18, 2016
Very helpful
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Mar 18, 2016
Good follow-up
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Mar 15, 2016
Dealer was great at communicating.
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Feb 29, 2016
Very good
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Feb 24, 2016
Responded quickly to my query
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Feb 21, 2016
With all my respect the car price to high for amount of miles been driven in 2 years.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Dear Daniel,
We are very sorry that you found the price too high.  We are a high volume internet store and sell hundreds of cars per month by having a very competitive pricing strategy and high quality cars.  Please visit our web site and see if any one of our 300+ cars fit your criteria and I am sure you will find us very competitive.  Thanks for your input and we look forward to earning your business.
Best regards,
Autobahn USA Management Team
Feb 16, 2016
Very on top of it but add misstated that it was 4 matic when only RWD. Staff was attentive and helpful
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Jan 20, 2016
Excellent service
Is this review helpful? Yes | No
Jan 18, 2016
great! very attentive. We had already purchased, but I would have been interested.
Is this review helpful? Yes | No
Jan 11, 2016
Nice car selection, courteous and professional staff
Is this review helpful? Yes | No
Jan 5, 2016
excellent comunications
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Response from current dealership owner:
We try hard to please all of our customers.  Thank you for the nice review.
Jan 4, 2016
communicative buy inflexible on pricing that was far too high in the marketplace, found the same year vehicle for $8K less ???
1 of 1 people found this review helpful.
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Response from current dealership owner:
Dear Jim, We are sorry to hear you felt we were inflexible in our pricing.  We do extensive market research and have very little mark up in our pricing.  We are a large volume dealer and our cars go through a rigorous inspection and reconditioning process so they are in perfection condition when they are presented for sale.  All of our vehicles come with two keys, matts and an owners manual. Our prices our cars extremely competitive and we are most often the lowest priced luxury auto dealer on the east coast. When you search on CarGurus  their indicator shows how we are priced in our market.  
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Jan 3, 2016
Nice car and nice deal. Very easy to work with. Will deal with again on next vehicle. Give Giovanni a call.
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Response from current dealership owner:
Hello Mike, Giovanni really works hard to get his clients the best deal on a car.  We are glad to hear you had a great experience
Dec 31, 2015
Very good. Fair and easy to work with. Large selection as well. I drove 1-1/2 hours to see 3 cars, all excellent. One was already under contract. We found a 4th option and made a deal.
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Response from current dealership owner:
Hello Steve, Glad to hear after such a long drive you were able to find the right car.  We try and carry a very large inventory of comparable luxury cars at low prices.  Wishing all the best in your new ride.
Dec 19, 2015
Great customer service. I would do business with this dealership again.
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Response from current dealership owner:
Hello Damian,  At Autobahn USA our main concern is our Clients satisfaction and we are glad to hear you had a 5 star experience.
Dec 18, 2015
"Bob Walker and the team at Autobahn USA were professional and facilitated our purchase of a 2015 Mercedes C300. Autobahn was persuasive as to the benefits of adding extended warranties to our vehicle in what was a straightforward process. I would recommend other car buyers to consider Autobahn USA if they're in the market for a car.
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Response from current dealership owner:
Hello Bob,  We are so glad to hear Bob Walker was professional and you had a 5 star experience at Autobahn.  We strive to give our clients a straightforward and pleasurable car buying experience.
Dec 14, 2015
Salesman was very attentive and answered all my questions
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Response from current dealership owner:
Hello Barbara,  We strive to give our clients attention and make sure all there questions are answered.  We are happy to hear you had a great experience at out dealership.
Dec 5, 2015
Excellent
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Response from current dealership owner:
Hello Imad, Thank you for the 5 stars.  We try really hard to bring an enjoyable care buying experience to all of our customers.
Nov 29, 2015
Initial mixup as I was out of state buyer but Autobahn (Paul) actually drove my car to me following day all the way to NJ. Beautiful vehicle, Paul is spectacular!
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Response from current dealership owner:
Hello Shannon,  We are so happy that you are satisfied especially after the mix up.  Customer satisfaction is very important to us.  Enjoy your ride.
Nov 12, 2015
Mmaengine
Great experience. Good service.I drove 2 cars and both were in prime condition. We couldn't make a deal as they offered me $14K for my trade and my walk away was $15K.
Is this review helpful? Yes | No
Response from current dealership owner:
Sorry, we couldn't come to a deal.  We hope you keep us in mind since the car market and prices are constantly changing.  We would love to earn your business.
Nov 11, 2015
Dealer responded promptly, many follow up e-mails and phone
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Richard, Customer service is our number one priority and we try to give all of our customers individualized attention and care.  I hope we will be able to earn your business.
Nov 8, 2015
Great communications,
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Response from current dealership owner:
Dear Dennis, Thank you for the five star review.  Communication and follow-up with our customers is the key to our success.  We hope to deliver a five star vehicle along with a luxury car buying experience.
Nov 4, 2015
numerous emails and offers to follow up
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Lenny, We try really hard to please all of our customers and give them our full attention so we introduce them to a perfect gently pre-owned luxury vehicle.
Nov 1, 2015
Great
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Gary,  Thank for the 5 stars.  We really try to go above and beyond for all of our customers.
Oct 24, 2015
Worst experience ever. Sales Man was very arrogant and acted like he could careless. Will not do business again with him, but I would give another salesman a chance. Looked like a nice dealership and it was very busy.
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Response from current dealership owner:
Hi Tom, I am so sorry to hear that you were not treated well.  At Autobahn USA it is the Management's philosophy to give all of our clients a luxury first class buying experience.  Please ask for me, Sara Parker at 855-666-8770 and I will make sure to introduce you to one of preferred Product Specialist.
Oct 17, 2015
Spoke to dealer and set time to dive the vechical. When I arrived at the lot they could not find the car and had no idea where the vechical was and never bothered to contact me when it did arrive back at the lot.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Hi Matt, We are so sorry about the miscommunication on the vehicle.  We have been extremely busy since we are the lowest priced quality pre-owned luxury dealer in New England.  Please give us another chance and let us help you select the right car at the right price.
Oct 15, 2015
Expensive, too little on trade. Did not pursue.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Dear Laura, We are sorry you felt we are too expensive.  We make sure to price our cars extremely competitively.  All of our cars go through a 128 point inspection and a cleaned, reconditioned and detailed to perfection, come with two keys and mats. We make sure to give all of our customers a transparent easy and quality car buying experience.
Oct 5, 2015
I haven't purchased a vehicle yet. They are extremely helpful.
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Response from current dealership owner:
Dear George,  Thank you for the 5 star review.  We hope you come in and we can help you in you car buying and service needs.  We are always available and even if you don't end up buying from us please feel free to keep in touch so we may always be a source of the most up to date to source to consult with.
Sep 10, 2015
Easy to work with. Came up with decent deal. Decided to go Porsche instead of Mercedes. Otherwise would have bought form them.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Michael, Thank you for the great review!!  Please keep us in mind if you need to service your new Porsche.  We have a full service department and luxury cars are our specialty.  We are always available if you have any questions or concerns.  Good luck with your Porsche.
Sep 10, 2015
Inquired on line about the car and had a response within 15 minutes. Dealt with Josh. He was upfront and honest about the car. Dealership is clean and all the sales people are very helpful. Would recommend Autobahn when buying a vehicle.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Diane, We are so pleased you had a terrific experience at Autobahn.  We really strive to give all of our customers a 5 star experience.
Sep 4, 2015
Good
Is this review helpful? Yes | No
Sep 2, 2015
Overall not a bad experience. No pressure. Disappointed they would not come back with a counter offer. Apparently there is no price flexibility.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Dear Brian, At Autobahn USA we try very hard to price all of our vehicles very competitively to take the hassle out of negotiating for our customers.  All of our vehicles go through a 128 point inspection, are fully reconditioned and detailed to perfection, we include a full Carfax history report on every vehicle we sell.  We are by far the lowest priced dealer for quality, hand picked luxury vehicles in New England. When you compare our vehicles side by side you will be able to see the difference in the quality of inspection, reconditioning and detailing.  We do not believe in playing pricing
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Aug 22, 2015
They tell you they don't deal but they do! Say car could be bought online so better buy. As hard core pressure as any other dealer. Very busy road- have to take ramps to turn around. Be ready to walk away and they will deal. Did get car we wanted. If live out of state they have to deliver- another fee. The business manager was the nicest. The manager said he worked as manager at a Mini Cooper dealer and knew all about the cooper. Then we heard him tell another customer he had been a manager for Acura. Really? They play the whole game of making you sit and wait! Sit and wait. When finally said, we were going to leave, it moved much faster. Did have a Mini Cooper John Cooper coupe with low mileage which can be hard to find.
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Marybeth,
We are so surprised and sorry to hear that you felt this way.
We do our very best every day to create a positive car shopping experience for our guests.
Even though we are easily located on Rt.9 East we were happy to guide you in turn by turn on the phone when you called lost.
You visited us  just before we closed yet we didn’t mind staying so you could test drive the MINI as well as answer all your questions.
We stayed two hours after our closing time and opened the next morning an hour and a half early to accommodate you  because had traveled here from Maine and had
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Jul 22, 2015
alyssariffic
65
Overall positive experience and ended up buying my car here. The car was priced very competitively vs. others in the area (mostly because it'd been on the lot for months). I would've given 5 stars, but I was kind of annoyed that they didn't mention that it had only 1 key until after the sale was completed. Not a huge deal as the price was right (the extra key from BMW will end up running about $300), and if they had been upfront about that I would have still bought it for the same price if that were my only option, but I prefer transparency.
Is this review helpful? Yes | No
Response from current dealership owner:
We are so pleased you had a good experience.  At Autobahn USA we are striving for giving all of our clients a stress free and pleasurable car buying experience.  We have now made it a policy for all of our now to come equipped with two keys.  Our goals is to give our clients full transparency with their purchase.
Jul 17, 2015
Great contact
Is this review helpful? Yes | No
Jul 8, 2015
jmstickney
5
Terrence and Stu were excellent to work with. There was an issue regarding the car only having one fob key, but that was properly resolved. Was not pressured into anything.
Is this review helpful? Yes | No
Response from current dealership owner:
We are happy to hear Terrence and Stu did an excellent job.  At Autobahn USA, we strive to give our clients a 5 star experience.
Jun 18, 2015
Car was over priced
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We try very hard to price our cars as competitively as possible. All of our vehicles go through 128 point inspection and are full detailed and reconditioned to perfection before we place our vehicles for sale.  We are the lowest priced pre-owned luxury dealer when you compare the condition, look and feel of the car.
May 13, 2015
Good
Is this review helpful? Yes | No
May 11, 2015
Although they couldn't find the advertised car on the lot, the sales person was knowledgeable and accommodating.
Is this review helpful? Yes | No
May 2, 2015
We couldn't agree on a price.
1 of 1 people found this review helpful.
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Apr 18, 2015
I had a good experience working with Jason buying my BMW convertible. He always responded immediately and was never pushy. My main complaint is the extended warranty they convinced me to buy for $2600. They told me I can cancel within 30 days with no problem. I've been contacting Stuart the finance guy & he hasn't responded to me. I hope this will not become a problem. If they allow me to cancel I wil give them 5 stars. Stay tuned & watch out for vehicle service contracts.
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Apr 9, 2015
I was very pleased what service
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Mar 21, 2015
Unwilling to negotiate... even with money in front them
1 of 1 people found this review helpful.
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Response from current dealership owner:
Everyday, our business model allows people from all over the country to find luxury cars at market leading prices.We pre-discount our vehicles upfront having found over the last 17 years that people dislike the negotiation part most about finding and buying cars. We do everything we can to try an accommodate our guests needs, budgetary concerns and reasonable offers.
Mar 15, 2015
Great follow through and answered all questions promptly
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Mar 7, 2015
The entire experience was not only painless, it was enjoyable. Their automobiles are excellent examples, and are priced competitively, Our sales person, Armand, was friendly and informative and not at all pushy. He went out of his way to answer any questions. Negotiation was businesslike and respectful and reasonable. Stuart in finance was excellent. Follow-up unexpectedly complete with no failures at communication. Just an excellent dealorship from top to bottom..
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Jan 17, 2015
I did not buy from Autobahn but the dealership was very helpful during my car search. They followed up but were not pushy. I would consider them again for my next purchase.
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Dec 31, 2014
ok to deal with
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Dec 16, 2014
good
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Dec 6, 2014
good getting back, very friendly ,bring my friend there she bough the Lexus there
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Nov 30, 2014
Didn't give me a good trade in estimate
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Keith,
We apologize if we did not meet your expectations as far as your trade value is concerned.
The fact is that most of our customers trade their cars with us because we are very aggressive on trade values.  Perhaps we missed a specific consideration for your  trade and appreciate a chance to revisit the transaction.  Thanks for your patronage and hope to be of service in the future.
Nov 22, 2014
Not willing to negotiate
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Response from current dealership owner:
Ruth,
We offer a large inventory to the marketplace at market leading prices.People come here every day from great distances to save thousands of dollars on vehicles that we advertise.
Our research indicates customers dislike the negotiation process.
We hope you consider seeing the value of us putting our best foot forward with pricing right from the beginning.
Nov 11, 2014
Jeffca
No pressure!
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Nov 7, 2014
very helpful with all my questions!
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Nov 4, 2014
didn't have cars ready for me to test drive after I drove 2 hours to get there. Had a "more important" client to see than me and pretty much blew me off- so I bought elsewhere. Sales Manager, Kyle very good about handling this but it was too late.
Is this review helpful? Yes | No
Response from current dealership owner:
Susan,
Thank you for considering us in your search.
All of our guests are equally important. We apologize if we were too busy to serve you properly and wish you well with your new car.
Nov 4, 2014
Did not answer questions and provide details.
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Response from current dealership owner:
Jim,
We apologize you didn't get the information you sought. Feel free to contact me directly with any questions you have at timk@autobahnusa.com or call 508-488-5000.
-best
Oct 13, 2014
Quick response!
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Oct 11, 2014
Never got to this dealer , but they did call me 2 times and seemed like they wanted to deal or at least get me to there dealership.
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Oct 2, 2014
Can't believe this car sold between wed at 7 pm and thursday at 9 am. This was a trick - they offered alternatives clearly out of my price range.
Is this review helpful? Yes | No
Response from current dealership owner:
Marilou,
We're sorry you missed out on a great deal.
We have very aggressive pricing on our inventory that people view and purchase daily.
Oct 1, 2014
Very quick with response, I called about a vehicle and scheduled a time to test drive since I live 11/2 hours away. When. I arrived Sal the salesman told me the car had already been sold. He showed me another car and we asked about placing a deposit so it would be there when we returned. Sal stated the dealer does not allow deposits. So we drove 11/2 hours back home only to receive an email the next morning stating we should give him a deposit to hold the vehicle, a couple hours later Sal emailed again to tell us the vehicle had just been sold. I loved the amount if cars they had to choose from but the salesman Sal was one of the worst representatives of the used car market I have ever met.
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Response from current dealership owner:
David,
Due to our high volume of sales we only take deposits when guests are 100 percent sure about the purchase of the vehicle. Unfortunately, in this case, two cars were sold before you were ready to move forward despite our best efforts. We thank you for your interest in Autobahn USA and hope will consider us again in the future.
-best
Sep 18, 2014
Vehicle shown on website was not available. Similar one - 7k more miles, same price - had just been received and was available for a test drive a few days later. Purchased this, which was when the trouble really started. Unlike VW purchase last year where credit card deposit was enough for dealer to register the vehicle etc., so we only went back one more time with remainder of purchase price and drove away in vehicle, we were told that full price needed to be in their hands before they could register the vehicle and we needed to wire the money. $2k deposit was taken on credit card, I signed some papers but then computer system went down and I was asked to wait. And wait and wait. After 3 HOURS at the dealership, I was told the remainder of the forms would have to be signed another time. When I got home, I emailed the salesman to get confirmation that the vehicle would be registered if I wired the remainder of the purchase price and that the missing paperwork would not hold things up. No reply the following day, so I called the finance person, who was dealing with the paperwork and left several messages. No response from anyone that day either. The following day I called and asked to speak to the dealership manager. After some delays, I reached Stu, who said he would call me back in a few minutes. He never contacted me again, but an hour later, the director of finance, called. Marissa was very sympathetic and appeared quite helpful – so much so, that I called and left a message thanking her the following day. After much back and forth, she told me that if I could get the wire transfer done by noon the following day, the salesman would bring the vehicle and the missing paperwork to me (since we live a long way from the dealership) but that Fridays were busy and they could only spare one person, so could I drop him back at the dealership? I agreed and transferred the money. The next day, I called to find out what time the salesman would be in the area with the car, at which time I was told they couldn’t spare anyone and I could make an appointment to pick up the vehicle the following day. My favorite part of this? When I picked up the vehicle, the salesman told me there is a $200 referral fee, if I recommend them to someone who buys a vehicle! Although no-one ever contacted me before I spoke to the manager, in spite of email and cell details having being left, I did subsequently find out that the salesman (who never responded to my email asking if the missing paperwork would hold up the registration) had left a message on my husband’s phone after 2 days, asking why the funds had not transferred. He was out of town, so we got that message later. I can only hope the vehicle is better than the purchase experience – BMW is inspecting it later in the week, so I’ll know then – but No, I don’t dislike anyone enough to recommend this dealership.
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Response from current dealership owner:
Autobahn USA appreciates your business and feedback and we try our best to please all of customers. We try our best to keep our inventory up to date on our website but since we are a high volume dealer there maybe delays in removing, as well as listing new vehicles on our website. It is always good practice to call and verify if the vehicle is still available and to find out what new vehicles we have coming in that have not been posted to our site.

We would like to address some of your concerns regarding the purchase process. It was originally discussed that upon receipt of a bank check for
 More ...
Aug 15, 2014
prompt response
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Aug 3, 2014
Excellent service, very attentive and responsive.
Is this review helpful? Yes | No
Jul 30, 2014
Three different people told me different information throughout the week while I was waiting for my truck. All had different stories.
Is this review helpful? Yes | No
Jul 25, 2014
Couldn't help out a sick Veteran for a test drive. Bought car somewhere else
Is this review helpful? Yes | No
Response from current dealership owner:
We find this hard to understand. We test drive with customers every day and would never deny someone the opportunity. It makes no sense for us to deny a test drive and we support our veterans and thank them for their service. We are a proud partner of USAA and do business with the Men and Women of the Armed Forces on a regular basis.
Jun 29, 2014
Good
Is this review helpful? Yes | No
Jun 9, 2014
niamori
They move cars very quickly and are really a no hassle type of car dealership. Their web page isn't always up to date so call to verify the car you are looking for hasn't sold.
Is this review helpful? Yes | No
Jun 8, 2014
Good I follow up with the sales rep several times
Is this review helpful? Yes | No
Apr 10, 2014
Even though I went with a different dealership (because of distance from me). They are very professional and great to work with
Is this review helpful? Yes | No
Mar 20, 2014
cadarette
Courteous. Professional. Nice clean showroom, plenty of nice cars on the lot.
Is this review helpful? Yes | No
Mar 15, 2014
Responded promptly
Is this review helpful? Yes | No
Mar 14, 2014
Called to confirm that the car was on the lot When I arrived they told me that the car was sold but conveniently they a a similar more expensive vehicle for me.
Is this review helpful? Yes | No
Mar 8, 2014
Sherborncamry
Very helpful and professional - excellent sales rep
Is this review helpful? Yes | No
Feb 27, 2014
Ok
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Feb 11, 2014
Quick response but car was sold
Is this review helpful? Yes | No
Feb 10, 2014
Great experience
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Feb 4, 2014
Very friendly call and emails.
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Jan 11, 2014
I had the best car buying experience I ever thought I would get! They replied to me pronto, I made an appointment and test drove three cars, they were all excellent my salesperson was informative, knoledgable and very respectful. I ended up buying the 2011 Mercedes-Benz C300 that I test drove, but it was a really hard decision because they have such an excellent line up of prestine cars. I am truly delighted with my new car and the excellent financing they got for me. Autobahn is the only dealership I would even consider going to, to buy my next car. I have already sent over three of my friends who are looking to buy and one of them already bought a car and is very happy with the deal that he got.
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Jan 10, 2014
The vehicle that was suppose to b held for me for a couple hours while I drove there was sent out for a test drive after I was told to go see it... and sold! The guy i was working with was suppose to contact me first thing in the morning but took till 11 to finally get back to me... this resulted in me losing the car... don't waste ur time.
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Jan 2, 2014
It was a very pleasant experience with the dealership and salesperson (Armand). They were willing to do what it takes to make a good deal for all involved. We could not be happier with the CRV we purchased and the experience with Autobahn USA.
Is this review helpful? Yes | No
Dec 28, 2013
Car listed on Internet was not available and continued to be listed.
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Dec 15, 2013
jumbo6296
25
5 star. Good cars, knowledgeable sales consultant (Kyle), Floor manager and F&I support were accommodating.
Is this review helpful? Yes | No
Dec 8, 2013
Dealer responded touched base , no pressure, I am not sure if ready to buy just yet with the holidays here
Is this review helpful? Yes | No
Nov 20, 2013
wharper
The car I looked at (a Subaru Outback) was outside of this dealer's typical inventory, and was unable to provide me with much information about that car in particular. If my car of interest was more in line with the higher end cars they typically carry, I expect that I would have had a better experience.
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Nov 12, 2013
My experience with them was okay, I'm satisfied...
Is this review helpful? Yes | No
Oct 31, 2013
Dealer follow up was quick and thorough
Is this review helpful? Yes | No
Oct 31, 2013
drgsgoodmedicine
Super experience. VERY responsive dealer. No high-pressure tactics. immaculate cars, as described. Lowest prices.
Is this review helpful? Yes | No
Oct 24, 2013
Dealer was courteous and professional.
Is this review helpful? Yes | No
Oct 9, 2013
We bought a great car from them and will go back for our next one!
Is this review helpful? Yes | No
Oct 7, 2013
Sold car, yet they are still listed. One vehicle I was interested in sold the morning I went in. Yet it wasn't on the lot. Wow guess the buyer gave you cash and drove off right away with the BMW.
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Sep 30, 2013
Kept in contact
Is this review helpful? Yes | No
Sep 7, 2013
Very efficient at responding and following through. We ended up not going there because they did not have a car with all the features we wanted.
Is this review helpful? Yes | No
Aug 26, 2013
yes responded
Is this review helpful? Yes | No
Aug 2, 2013
I had the best car buying experience ever. My sales consultant was knowledgeable, patient and trustworthy. They got me an excellent finance rate and did all my paper work in a quick and efficient manner. Their new facility in Westborough is huge and beautifully done I was treated like a VIP. The only place I will go to buy my next car.
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Aug 1, 2013
Fair...when I called the salesman took a few minutes to see if the car was still in inventory (it was). We test drove the car, with the salesman in the car, that is a BIG negative for me. It kept "chimming" indicating something was amiss, which tunned out to be the convertible roof was not fully locked down-that took 5 minutes to determine. On return, I asked the price (I knew it but wanted to verify), it took him several minutes to determine. He did answer all my questions but it was an OK experience at best.
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Mar 22, 2013
Customer service SUCKS! If you are dealings with Luis...you're wasting your time!
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Nov 21, 2012
Quick, Curtious service and good pricing. Most importantly they had the car I wanted.
Is this review helpful? Yes | No
Aug 26, 2012
Dealer responded promptly with my questions
Is this review helpful? Yes | No
Dec 29, 2011
I had an amazing experience with Autobahn USA
Is this review helpful? Yes | No
Dec 2, 2011
Dealer has been in communication with me. Still working to find a car.
Is this review helpful? Yes | No

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