AutoNation Ford Jacksonville

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At AutoNation Ford Jacksonville, we believe in providing premium customer
service for the life of your vehicle. Shop online and reserve a vehicle for up to
48 hours with AutoNation Express. Plus, every pre-owned vehicle we sell has
a 5-day return policy. Just another way we make car buying easy.

10720 Philips Hwy
Jacksonville, FL 32256

Sales: (877) 206-8735

Service: (904) 242-6499

Today 9:00am - 9:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 19, 2017
Guru9YPPL
5
good
Is this review helpful? Yes | No
Oct 6, 2017
The car is great (2015 Subaru WRX low mileage) and the price was pretty good in relation to the market. I had an appointment and already had financing in place. I was there on time and test drove the vehicle. Our salesman was busy juggling another customer so my wife and I test drove the vehicle alone. That was actually a plus in my book. When we got back to the dealership we told him we wanted the car. Then the wait from hell began.... My opinion is that they needed another person (maybe 2?) on staff to process financing and title registration, etc. There were like 6 salesmen without much to do and ONE guy doing purchasing / title paperwork. It took almost 4 hours from the time we got there until we finally drove off the lot. Most of that time was spent waiting. Once they paperwork guy got to me he was fairly fast with the documents, so probably not his fault... Again, I already had financing in place through my credit union. The other thing is that the salesman did not seem at all knowledgeable in regards to the specifics of the vehicle. Not too big of a deal if you are already educated on your chosen auto, but if you are looking for info....hmmmm...not too sure if they will be all that helpful. So, the pros: Nice facility, no surprises with the pricing, their no-haggle approach takes all of that creepy "pressure you into buying this car thing" out of the equation. The cons: Took WAY too long considering I had an appointment, not much confidence in gaining specific vehicle info from salesman, dealer fee is silly high considering you don't get any benefit from paying it.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 1, 2017
Very good, Jack called me and sent several emails.
Is this review helpful? Yes | No
Jul 15, 2017
eandatoo
Everest, my sales rep, was awesome! Everyone there really did a great job. Great customer service. I'm definitely going with them when I buy my next truck.
Is this review helpful? Yes | No
Jul 15, 2017
Great
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 1, 2017
Ended up buying this vehicle. Very pleased with the transaction; very professional, no bickering or pressure.
Is this review helpful? Yes | No
May 13, 2017
Very quick to respond ,polite and answered all my questions, sent me photos direct immediately. Very helpful.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 29, 2017
Dealer was responsive and service oriented
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 18, 2017
Dealer contacted me right away and answered all my questions. I bought the car!!
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Nov 28, 2016
Everyone was awesome.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 24, 2016
They made a really strong effort to get me in this car I just missed out.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 22, 2016
First time I could not deal with the price. They would not budge. Salesmen was cool though good personality
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Jun 4, 2016
Great.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 21, 2016
sealflipper1
price too high
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 24, 2016
Car sold before we could get there.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 11, 2016
Excellent communication
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 29, 2016
Salesguy followed up regularly
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 22, 2015
I bought the car and Phillip and Roger were excellent and great to work with they made the experience so very easy.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 19, 2015
Excellent....great service...great sales person
Is this review helpful? Yes | No
Dec 7, 2015
Quick process met competitions price needs better sales people Douglas very impersonable
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Read 14 old reviews
Aug 10, 2015
Super friendly and helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 24, 2015
Not happy at all about the poor trade in we received Buyers and sellers beware
Is this review helpful? Yes | No
Feb 25, 2015
Wantedto give me nothing for my car,and upped the price! Would not EVER consider using them again. My whole Saturday blown/wasted!
Is this review helpful? Yes | No
Aug 7, 2014
I ended up buying the Raptor. Overall an excellent car buying experience. My salesman Robert Plume did a great job of putting this deal together.
Is this review helpful? Yes | No
May 29, 2014
Not too bad of an experience. A little pressured at first. But that's how the process works. Wished for more cash on my trade in.
Is this review helpful? Yes | No
Nov 14, 2013
Worked really hard to find what I wanted
Is this review helpful? Yes | No
Aug 27, 2013
Awesome experience. I worked with Charles and Jerry as my sales consultants. I know that it is hard to believe but they really looked out for my best interest. I am very pleased with the car I purchased and the price we paid. We were in and out with the vehicle in less than two hours!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 27, 2013
The wait was too long and did not like the hard sale on warranty coverage.
Is this review helpful? Yes | No
Feb 5, 2013
Very low on trade in.Terrible experience.The price on their car may be good but terrible on car for trade. Don't like them.They didn't even give me the low price offered on youy site!
Is this review helpful? Yes | No
Jan 19, 2013
Lied about selling car and had it posted on ebay for 3000.00 more 2 weeks later.
Is this review helpful? Yes | No
Dec 15, 2012
Great experience. Got a great price on a car and good money for my trade. Great staff.
Is this review helpful? Yes | No
Feb 27, 2012
Great communication and followup
Is this review helpful? Yes | No
Jan 31, 2012
i got a new car, but the service was excellent either way
Is this review helpful? Yes | No
Jan 17, 2012
very good
Is this review helpful? Yes | No

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